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Aleena TheGhost
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Posted - 2003.09.24 16:34:00 -
[1]
This is a joke. I haven't been able to do anything without a CTD or a node going offline and getting disconnected. A week of this is too much.
Can someone tell me how to get my money back or do I need to go through the BBB or Attorney General, if you live in the U.S.
-****ed Off-
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Alexia Te'Len
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Posted - 2003.09.24 16:36:00 -
[2]
Simple answer: You don't.
Not everyone is being effected by these problems (Making isolation, and eventual correction, of these problems difficult), nor is anyone being forced to "endure" bugs and problems they know exist.
ú10 is a lot cheaper than a lot of other luxuries in this world.
You need to get out more if you get in such an upheaval over something like this.
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Aleena TheGhost
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Posted - 2003.09.24 16:39:00 -
[3]
It's not a question of getting out more. I paid for a product and service and I expect to be able to use "said" product and service.
When the applications CTDs and keeps kicking me offline then there is a problem with the software. CCP is obviously not addressing the issue.
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Sc0rpion
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Posted - 2003.09.24 16:39:00 -
[4]
A refund? HAHAHAHAHA!
You don't get refunds for online games, no matter how badly they are put together.
Welcome to the 21st century.
"The true secret to enjoying life is to live it dangerously."
-Freidrich Nietzche |
Aleena TheGhost
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Posted - 2003.09.24 16:42:00 -
[5]
Ok, you have all convinced me to take this to take the next step.
Even if I don't get a refund, CCP will get a load of junk mail and phone calls from the BBB and Attorney General's office. This annoyance alone will make up for the money I wasted on this game.
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Singular
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Posted - 2003.09.24 16:42:00 -
[6]
Yeah, make sure to ask Mr Ashcroft to put some diplomatic pressure on Iceland so they give you your $10 back lol.
You have no power.
There is nothing you can do.
Accept it and move on.
Im Yo Huckleberreh |
Zodiac Laserstorm
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Posted - 2003.09.24 16:42:00 -
[7]
I guess they will tell you what EA tells players of Ultima Online: "You have other options to play the game". In EVE, you don't have other servers, BUT you can use a secondary char. Okay, so I'm not an amarrian, I play elsewhere, but when MY node busts, I play with a gallentite or a minmatar. *shrugs* Adapt, it's either that or getting an ucular 
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DB Preacher
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Posted - 2003.09.24 16:44:00 -
[8]
 Quote:
Ok, you have all convinced me to take this to take the next step.
Even if I don't get a refund, CCP will get a load of junk mail and phone calls from the BBB and Attorney General's office. This annoyance alone will make up for the money I wasted on this game.
lol,
good luck.
No really I mean that.
Current RKK Ranking: (CAL4) Soldier
Drop by and say hi in Reikoku Forums.
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Aleena TheGhost
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Posted - 2003.09.24 16:46:00 -
[9]
Hey, if the CEO of TTI can sue CCP to get his way then I can make a complaint to get a refund.
They sell the game in the U.S. so they are bound by its laws as the same for any other country.
So, why not try.
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Discorporation
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Posted - 2003.09.24 16:47:00 -
[10]
Your best bet for a refund is bringing the CD and jewelcase back.
I mean it.
[Heterocephalus glaber]
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Sc0rpion
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Posted - 2003.09.24 16:47:00 -
[11]
The BBB has ABSOLUTELY NO authority outside of the USA and the AG has better things to do than chase some gaming company for $10.
Your complaints will fall on deaf ears, but good luck with your attempt anyway.
"The true secret to enjoying life is to live it dangerously."
-Freidrich Nietzche |
Lliad
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Posted - 2003.09.24 16:49:00 -
[12]
Go read the conctract that you agree to every time you play the game.
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Sc0rpion
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Posted - 2003.09.24 16:49:00 -
[13]
Disc is right. If you are really lucky, the store clerk has been shafted by an online game and will be willing to breach policy and give you a refund.
"The true secret to enjoying life is to live it dangerously."
-Freidrich Nietzche |
Aleena TheGhost
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Posted - 2003.09.24 16:50:00 -
[14]
Edited by: Aleena TheGhost on 24/09/2003 16:53:22
Edited by: Aleena TheGhost on 24/09/2003 16:51:37
As I said in my last post. They sell the game in the U.S. so they must abide by that country's laws.
Hell, I don't care if the refund comes from CCP or Simon & Schuster. Either way, one of the two companies is liable.
I want the $49.95 and the $12.95 I paid.
Also, by clicking the "Agree" button I did not agree to waive all my legal rights. In the U.S. you need that in the form of a signed document and the last time I checked, clicking yes wasn't the same as an electronic signature.
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Judicator
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Posted - 2003.09.24 16:52:00 -
[15]
Please accept that the BBB and Attorney General has very limited power outside the U.S. Also, CCP is not the publisher, Simon & Schuster are, so when it comes to a refund bug them about it, not CCP.
Get your facts straight before you start throwing threats.
P.S You should also try and accept that it might be your system that is causing the problem(s).
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Lliad
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Posted - 2003.09.24 16:52:00 -
[16]
Hahahaha go get a clue
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Karif
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Posted - 2003.09.24 16:54:00 -
[17]
Prove it was CCP and not your machine, your connection to the internet or an intermidiary link that was to blame for your problems.
Let us all take a moment to appreciate the US's concern for its business practices by dumping milliongs of tons of toxic pollutants into the atmosphere and decimating ecosystems in neighbouring countries.
I'm certainly glad you Americans are so concerned with your ethical business practices.
===============================
Deception + Information + Skill |
Anara Valencia
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Posted - 2003.09.24 16:57:00 -
[18]
Edited by: Anara Valencia on 24/09/2003 16:58:17
Karif,
What does that have to do with anything.
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Zodiac Laserstorm
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Posted - 2003.09.24 16:58:00 -
[19]
From the EULA (The one you agree to EVERY TIME you start EVE up)
Ø
16. GOVERNING LAW AND EXCLUSIVE FORUMØ
Ø
The EULA, and the rights and obligations of the parties hereto, shall be governed and construed by and in accordance with the laws of the Republic of Iceland. The EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods.Ø
Ø
The sole and exclusive forum for resolving any controversy, dispute or claim arising out of or relating to the EULA, or otherwise relating to any rights in, access to or use of the Software, System, Game, Game Content, User Content and/or the rights and obligations of the parties hereto, shall be the District Court of ReykjavÝk, Iceland, (HÚrasd¾mur ReykjavÝkur). You hereby expressly waive and agree not to raise any and all objections based on personal jurisdiction, venue and/or inconvenience of such forum and agree to the jurisdiction of the District Court of ReykjavÝk, Iceland.Ø
So, I think you'll have to turn your attentions THERE is you want this. And I do doubt you'll really get anywhere.
Also, before you start lashing out at those here that tell you you won't get far with your claims: Seriously, don't flame us, we're only telling you you can safe up your trouble.
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Aleena TheGhost
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Posted - 2003.09.24 17:01:00 -
[20]
Zodiac,
Thank you for the information but I figure it is worth a try. Like I said earlier, either CCP or Simon & Schuster is liable.
So, I'll try my luck and see what I get.
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IcedBach Jr
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Posted - 2003.09.24 17:03:00 -
[21]
I give this thread the most stupid one of the year. Attorney general, rolf
Praeludium to success |
Lliad
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Posted - 2003.09.24 17:04:00 -
[22]
Edited by: Lliad on 24/09/2003 17:05:42
You sighned the contract. So you have no chance of doing what you say. Also do you really think the BBB or Autorney General give a ****? They will laught at you even more than i did.
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Zodiac Laserstorm
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Posted - 2003.09.24 17:13:00 -
[23]
Most welcome m'dear *winks and grins his best boyish-charme smile*
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Johnson McCrae
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Posted - 2003.09.24 20:55:00 -
[24]
Somebody else who didn't read the EULA
It ain't over till the fat lady falls on ya!
[ 2004.10.09 02:50:23 ] (combat) Your 425mm Compressed Coil Gun I perfectly strikes Guardian Sentry, wrecking for 747.3 damage.
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Nafres Maelstrom
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Posted - 2003.09.24 21:21:00 -
[25]
lol you guys are deluded,all that he has to do if he paid via visa,is contest the charge,that will put a hold on charges,and reimburse him whilst visa sorts out the issue.
when they ask for the reason simply state denial of services its easy enough to prove a pattern of declining availability in eve.
then visa goes after said company for the chargeback.
And yall think this iusnt done every day?
think again.
the marvel of online retail is it makes companies,agree to a eula of sorts where this chargeback thing can take place much like were forced too by ccp no matter what the lackluster service we get is,except now there the small fish swimmin with sharks.
seems turn around is fair play.
CEO/Manufacturing and Research
img/http://www.dbhome.dk/soulclaw/images/obsidiancard.jpg/img] |
darth solo
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Posted - 2003.09.24 21:31:00 -
[26]
omg, how can you honestly prove to anyone that it isnt the fault of your machine?.
If your game has been unplayable for a week, it has to be something at your end. We all arnt having these kinds of problems, so doesnt that make you think somewhat?.
It sometimes doesnt work the way i want it to either, but to go about proving it is gonna be a nightmare. A costly one at that.
Is it really worth the hassle and time?.
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Borghildar
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Posted - 2003.09.24 21:32:00 -
[27]
I can't even believe I'm reading this.
________________________________________________
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Veruna Caseti
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Posted - 2003.09.24 21:36:00 -
[28]
Haha, Aleena you are a fool. You click "ACCEPT" every time you join the game.
You "ACCEPT" that:
1) You are not guaranteed service.
2) You cannot do ANYTHING about it if you don't get service.
That's it. End of story.
Call up your lawyer or the BBB and say "I signed a contract and now I don't like what it says! Help me!" They will laugh in your face.
Veruna Caseti
Ishukone |
Anara Valencia
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Posted - 2003.09.24 21:48:00 -
[29]
Nafres makes a very valid point. In the age of electronic commerce that would be one way of getting a refund.
From a legal stand point clicking "accept" is not the same as signing a contract. It just means you agree to the terms. Assuming that the terms of the agreement are met.
How many times have you clicked "I Agree" to Microsoft software and they get sued all the time. So, tell me how this is any different?
Asking for a refund is not as "crazy" of an idea as most of you make it out to be. It is the right of the person who purchase the product or service.
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Veruna Caseti
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Posted - 2003.09.24 21:57:00 -
[30]
Quote:
forced too by ccp no matter what the lackluster service we get is,except now there the small fish swimmin with sharks.
Forced to? Forced to? Do you have a CCP employee behind you forcing you to click "ACCEPT" every time that window pops up? I know I don't. I could pretty easily click decline.
Veruna Caseti
Ishukone |
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