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Thread Statistics | Show CCP posts - 1 post(s) |
Osaka Takawaki
Order and Prosperity
1
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Posted - 2014.05.25 18:03:00 -
[1] - Quote
All I want is that when my current subscription period expires, I get an e-mail that reminds me I have to pay for a new period of game time. I do not want CCP to charge me automatically, which it has done this far. How do I turn auto renewal off? The only thing I found was the "cancel subscription" option which asked why I wanted to leave Eve. I don't want to leave Eve. I just don't want to let Eve to take my money without my knowledge and consent... |
Winchester Steele
1153
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Posted - 2014.05.25 18:04:00 -
[2] - Quote
Cancel your sub and pay with GTC. Problem solved.
... |
Karen Avioras
Unsung Heroes
691
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Posted - 2014.05.25 18:07:00 -
[3] - Quote
Write it down on a piece of paper and keep it next to your screen or put up a date in the ingame calendar. It's not that hard..
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Destoya
Sniggerdly
Pandemic Legion
269
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Posted - 2014.05.25 18:07:00 -
[4] - Quote
Cancelling your subscription does exactly that, you get an e-mail like 5 days before your Plex/GTC runs out |
Cipher Jones
The Thomas Edwards Taco Tuesday All Stars
1142
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Posted - 2014.05.25 18:11:00 -
[5] - Quote
Yeah, buy GTC's or PLEX.
Without your knowledge or consent? Pretty sure both of those factors are fulfilled when you know its charging you and want to play.
Accounts may not be used for business purposes. Access to the System and playing EVE is intended for your personal entertainment, enjoyment and recreation, and not for corporate, business, commercial or income-seeking activities.-á |
Osaka Takawaki
Order and Prosperity
1
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Posted - 2014.05.25 18:26:00 -
[6] - Quote
Winchester Steele wrote:Cancel your sub and pay with GTC. Problem solved.
What the heck is a GTC?
Karen Avioras wrote:Write it down on a piece of paper and keep it next to your screen or put up a date in the ingame calendar. It's not that hard..
That's not my problem. I know when it ends, I just don't want Eve to take my money. If they want me to pay for something, I'll pay for it, when I'm ready.
Cipher Jones wrote:Without your knowledge or consent? Pretty sure both of those factors are fulfilled when you know its charging you and want to play.
I'd appreciate it if Eve asked me if I wanted to renew it beforehand, thanks. |
Dominus Tempus
Brave Newbies Inc.
Brave Collective
57
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Posted - 2014.05.25 18:40:00 -
[7] - Quote
Don't overthink it. Go ahead and pay with your credit card or whatever when it's time, then immediately cancel afterwards. I'm really not sure what the difference will be... but that'll work for you.
You don't lose out on what you already paid for by cancelling.
Note: Holy hell your avatar is ugly. Kill it with fire |
Bradorski Federov
The Bene Gesserit
Sanctuary Pact
14
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Posted - 2014.05.25 18:46:00 -
[8] - Quote
When you pay with a credit card you have to check a box acknowledging that you understand that it is a recuring charge. I have no idea what your problem is. |
WASPY69
Deep Core Mining Inc.
Caldari State
280
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Posted - 2014.05.25 19:34:00 -
[9] - Quote
When I add game time to my accounts I use something my bank provides called an "e-kort" (That's e-card in Swedish) where it's a small Java based application that displays a credit card on my screen, I enter my info, choose the amount of money I wanna put on it and hit the generate button and it creates a temporary card for me with a unique serial.
And when my sub runs out I get a mail saying "Subscription renewal failed etc..." and I simply fire the application up and renew without problem.
Contact your bank and see if they have something similar since it's very handy for online transactions, not to mention very secure.
This is one way to work around the auto billing since the temporary card will only have the funds for one transaction. I wonder what the IT people who look over transactions think when they see my payments. They must think I'm some kind of credit card thief or something haha. |
Nick Starkey
Caldari Colonial Defense Ministry
Templis CALSF
52
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Posted - 2014.05.25 19:37:00 -
[10] - Quote
If you don't want to be charged automatically every month, simply cancel subscription and renew it every month from now on (via website, a gametime code, or a PLEX). |
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Marsha Mallow
735
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Posted - 2014.05.25 19:38:00 -
[11] - Quote
Osaka Takawaki wrote:How do I turn auto renewal off? The only thing I found was the "cancel subscription" option which asked why I wanted to leave Eve. I don't want to leave Eve. I just don't want to let Eve to take my money without my knowledge and consent...
There is an option under cancel sub, reason: cancelling autobilling. Just do it everytime you resub with real money. I'm sure lots of us do it and they aren't offended (but tbf I can understand them promoting recurring subs) 
TO THE RIPARDMOBILE! |
Winchester Steele
1162
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Posted - 2014.05.25 20:45:00 -
[12] - Quote
FYI. GTC is a 60(?) day time code that you buy from a CCP authorized reseller. I believe they are comparable to the cost of a monthly sub. (Not 100% sure as I pay my sub yearly via CC)
... |
James Amril-Kesh
4S Corporation
Goonswarm Federation
10098
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Posted - 2014.05.25 20:46:00 -
[13] - Quote
Marsha Mallow wrote:Osaka Takawaki wrote:How do I turn auto renewal off? The only thing I found was the "cancel subscription" option which asked why I wanted to leave Eve. I don't want to leave Eve. I just don't want to let Eve to take my money without my knowledge and consent... There is an option under cancel sub, reason: cancelling autobilling. Just do it everytime you resub with real money. I'm sure lots of us do it and they aren't offended (but tbf I can understand them promoting recurring subs)
I do it quite a bit. I'm a college student and I don't have a regular income. It's either PLEX or sub and cancel right away.
"Pretty much all 14 of the CSM were in favor of a drone assign nerf for OBVIOUS gameplay reasons" - Sala Cameron
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Marsha Mallow
741
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Posted - 2014.05.25 20:52:00 -
[14] - Quote
James Amril-Kesh wrote:I do it quite a bit. I'm a college student and I don't have a regular income. It's either PLEX or sub and cancel right away.
Same. I do it every time, but only after learning the hard way. If you have entered CC details at any point then switched to plex, if it unsubs they will still take your sub via CC. It's a bit cheeky.
Just cancel after every sub. It's annoying, but the rich people who get tied into resubs pay (probably) for a large part of our content. So, shhhh.
TO THE RIPARDMOBILE! |
Joshua Foiritain
Coreli Corporation
Ineluctable.
796
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Posted - 2014.05.25 21:10:00 -
[15] - Quote
Osaka Takawaki wrote:All I want is that when my current subscription period expires, I get an e-mail that reminds me I have to pay for a new period of game time. I do not want CCP to charge me automatically, which it has done this far. How do I turn auto renewal off? The only thing I found was the "cancel subscription" option which asked why I wanted to leave Eve. I don't want to leave Eve. I just don't want to let Eve to take my money without my knowledge and consent...
Cancel your subscription, resubscribe, uncheck the "bill my account automatically" checkbox while subscribing. Now you've subbed for 1 month and will need to sub again at the end of the month.
DRUGS DRUGS DRUGS | Coreli Corporation, Serpentis Loyalists
DRUGS DRUGS DRUGS | Small gang PVP & drug production
DRUGS DRUGS DRUGS | Ship Replacement program
DRUGS DRUGS DRUGS | Multiple roaming fleets per day |
hellcane
Never Back Down
137
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Posted - 2014.05.25 21:30:00 -
[16] - Quote
Osaka Takawaki wrote:I just don't want to let Eve to take my money without my knowledge and consent...
I am in the same boat. Didn't even read any of the popups or disclaimers when I subbed and didn't uncheck auto renewal. But then those evil bastards took money out of my account exactly a month later without permission and I had no idea it was going to happen.
Who would have thought a monthly subscription that says it will automatically renew would.....renew? |
Lucas Kell
JSR1 AND GOLDEN GUARDIAN PRODUCTIONS
SpaceMonkey's Alliance
3454
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Posted - 2014.05.25 22:33:00 -
[17] - Quote
Osaka Takawaki wrote:I'd appreciate it if Eve asked me if I wanted to renew it beforehand, thanks. When you signed up, you signed up for a renewing subscription, so you agreed for them to take it. What you need to do is cancel your subscription. It won;t actually cancel your gametime so you can keep playing until it finishes. Then when you have 6 days remaining or under 24 hours, they'll send you an email reminder. At that point you can log in and pay, making sure to not tick the box that tells them to charge automatically in the future. Op success.
The Indecisive Noob - A new EVE Fan Blog for news and stuff.
Wholesale Trading - The new bulk trading mailing list. |
KaarBaak
288
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Posted - 2014.05.25 22:35:00 -
[18] - Quote
Winchester Steele wrote:FYI. GTC iswas a 60(?) day time code that you buy from a CCP authorized reseller. I believe they are comparable to the cost of a monthly sub. (Not 100% sure as I pay my sub yearly via CC)
FYP |
Foxstar Damaskeenus
Biohazard.
WINMATAR.
140
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Posted - 2014.05.25 22:39:00 -
[19] - Quote
Osaka Takawaki wrote: I just don't want to let Eve to take my money without my knowledge and consent...
Having a recurring subscription isn't taking money without consent. You should probably be able to remember when things like car payment, mortgage and eve subscription is being drafted out of your account. Time to put the big boy pants on and keep your mind on your money.
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Pix Severus
School of Applied Knowledge
Caldari State
976
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Posted - 2014.05.25 23:00:00 -
[20] - Quote
Osaka Takawaki wrote:How do I turn auto renewal off? The only thing I found was the "cancel subscription" option which asked why I wanted to leave Eve. I don't want to leave Eve. I just don't want to let Eve to take my money without my knowledge and consent...
I'm probably parroting here, but I won't let that stop me.
Cancel subscription is how you turn auto-renewal off. You'll still be able to access the game until your sub runs out.
For further clarification, when you cancel sub there are a few drop-down boxes where CCP ask you why you're cancelling, one of the options is "disabling auto-billing".
Make sure to leave CCP a message about "why you're cancelling the sub". I hear they like smilies and love hearts. <3
My lord. |
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BuckStrider
Nano-Tech Experiments
292
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Posted - 2014.05.25 23:14:00 -
[21] - Quote
Holy crap OP!
What the hell stung you in the face for it to be so big? Japanese Giant Hornet?
Mine smart. Mine safe. Purchase your mining permit today...... www.minerbumping.com |
Victor Andall
Heleneto Holdings
489
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Posted - 2014.05.25 23:15:00 -
[22] - Quote
When I pay with PayPal I have an option to turn on recurring payments or not. If I recall it's a checkbox.
And what it does is just charge it directly from my moneys card. It's convenient.
I just undocked for the first time and someone challenged me to a duel. Wat do? |
Mallak Azaria
GoonWaffe
Goonswarm Federation
5115
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Posted - 2014.05.26 00:48:00 -
[23] - Quote
Osaka Takawaki wrote:I just don't want to let Eve to take my money without my knowledge and consent...
You gained the knowledge & provided consent when you signed up for a recurring subscription.
This post was lovingly crafted by a member of the Goonwaffe Posting Cabal & proud member of the popular gay hookup site, somethingawful.com |
Captain Finklestein
School of Applied Knowledge
Caldari State
34
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Posted - 2014.05.26 05:03:00 -
[24] - Quote
I also would like an option to disable autorenew without actually cancelling the sub.
Why? I want to support CCP! I have a buttload of accounts and they count for exactly 0 subscription numbers.
Perhaps this is their way of insuring investors that subscribers are actually paying customers.
It's just more financially viable for me. |
Captain Finklestein
School of Applied Knowledge
Caldari State
34
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Posted - 2014.05.26 05:06:00 -
[25] - Quote
Mallak Azaria wrote:Osaka Takawaki wrote:I just don't want to let Eve to take my money without my knowledge and consent... You gained the knowledge & provided consent when you signed up for a recurring subscription.
Let's not be daft. Very few people - likely including yourself - actually read the EULA/TOS in games before they agree to it. As such there are many consumers who get tricked into these recurring subscriptions and don't realize it until they've been charged.
It's not just EVE. Microsoft do it too and they are worse... very sneaky with their wording (do everything in their power to make it not obvious).
It's just more financially viable for me. |
Lisa Gentilette
The Scope
Gallente Federation
88
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Posted - 2014.05.26 05:15:00 -
[26] - Quote
When using auto sub I get an email on the day that my account has been resumed automatically.
How hard is it to mail me 1 day before that, that my account is going to be automatically re-billed?
It's called customer support, giving me a warning before hand so I can decide to let it run (do nothing) or cancel (get into account management and cancel the auto billing).
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Mara Rinn
Cosmic Goo Convertor
Cosmic Consortium
5345
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Posted - 2014.05.26 05:29:00 -
[27] - Quote
I cancelled the subscription and simply left "Switching to PLEX subscription" or something similar as my reason for cancelling. All that happens when you cancel is that the automatic billing is cancelled. Nothing happens to your account, and you maintain access for the entire time that you have already paid for.
Day 0 advice for new players: Day 0 Advice for New Players |
Mallak Azaria
GoonWaffe
Goonswarm Federation
5116
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Posted - 2014.05.26 05:52:00 -
[28] - Quote
Captain Finklestein wrote:Mallak Azaria wrote:Osaka Takawaki wrote:I just don't want to let Eve to take my money without my knowledge and consent... You gained the knowledge & provided consent when you signed up for a recurring subscription. Let's not be daft. Very few people - likely including yourself - actually read the EULA/TOS in games before they agree to it.
You don't need to read either of those to know that you're signing up for a recurring subscription, since it is literally right in your face when you press the buttons.
This post was lovingly crafted by a member of the Goonwaffe Posting Cabal & proud member of the popular gay hookup site, somethingawful.com |
Mara Rinn
Cosmic Goo Convertor
Cosmic Consortium
5345
|
Posted - 2014.05.26 06:01:00 -
[29] - Quote
The OP is not complaining about the subscription recurring unexpectedly, the OP was asking in an oblique way how to switch from automatically recurring subscription to manual subscription.
Some people just happen to take offence at service providers automatically debiting accounts without a warning. We now have the warning up in the top left of the character selection screen, but that only appears if you are on a non-recurring subscription and your last payment was made with PLEX.
Also of note: there are no longer GTC for EVE, only PLEX. So trade those existing GTC codes carefully, they are now a scarce commodity.
Day 0 advice for new players: Day 0 Advice for New Players |
Twentyone 12
Test For Echo
8
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Posted - 2014.05.26 08:13:00 -
[30] - Quote
Captain Finklestein wrote:I also would like an option to disable autorenew without actually cancelling the sub.
Why? I want to support CCP! I have a buttload of accounts and they count for exactly 0 subscription numbers.
Perhaps this is their way of insuring investors that subscribers are actually paying customers.
Don't worry. Every currently paid for and active account counts as a "subscriber".
/2112 |
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