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Author |
Thread Statistics | Show CCP posts - 26 post(s) |
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CCP Phantom
C C P C C P Alliance
4420
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Posted - 2014.06.03 13:06:00 -
[1] - Quote
Kronos, EVE Online's first release under the new six week deployment cycle, has been successfully deployed!
This release brings a huge amount of content with a full set of new pirate ships, more than three dozen rebalanced ships, audio customization, new and rebalanced modules, beautiful new visual effects, a reworked New Eden Store and much more.
With Kronos comes also an upgrade of the Mac EVE client to the latest Cider version and a change of the Mac minimum requirements.
For full details of this release please check the patch notes.
General feedback about Kronos can be posted to the general feedback thread.
Please use this format for reporting any issues in this thread:
- Description of problem, the more verbal the better
- Hardware info (Mac model, GPU, CPU, RAM etc.)
- OS version
- Step by step guide to what causes the issue
- Step by step guide to any workaround that has resolved the issue for you
CCP Phantom - Senior Community Representative - Volunteer Manager |
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Vincent Athena
V.I.C.E.
2784
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Posted - 2014.06.03 13:46:00 -
[2] - Quote
Works OK for me.
My clones I made with the Eve Clonemaker did not work, so I tossed them and made new ones. The new ones do work. Yay! Undock blinking lights now exist.
The warp tunnel still stutters and is jumpy. Sure would be nice if that was a smooth animation. http://vincentoneve.wordpress.com/ |
Obscurity X
Emerald Inc. Easily Excited
5
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Posted - 2014.06.03 13:59:00 -
[3] - Quote
I'm experiencing some seriously bad distortion of the audio. It's full of clipping (and my volumes are all low), and stuttering. It also sounds like it's got a high pass filter on it. It's so crackly with distortion, it's a mess.
OS X 10.8.5 IMac 3.4 GHz Intel Core i7 8 GB 1600 Ram
Dr. X |
Ian Blackbird
Industrie und Handels Konsortium Tribunal Alliance
0
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Posted - 2014.06.03 14:00:00 -
[4] - Quote
Anti-Aliasing still seams to have no effect at all? |
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CCP Sledgehammer
C C P C C P Alliance
131
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Posted - 2014.06.03 14:06:00 -
[5] - Quote
Ian Blackbird wrote:Anti-Aliasing still seams to have no effect at all?
I just checked this out and found it to be functioning as it does on the PC. Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP WhiteNoiseTrash
C C P C C P Alliance
697
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Posted - 2014.06.03 14:12:00 -
[6] - Quote
Obscurity X wrote:I'm experiencing some seriously bad distortion of the audio. It's full of clipping (and my volumes are all low), and stuttering. It also sounds like it's got a high pass filter on it. It's so crackly with distortion, it's a mess.
OS X 10.8.5 IMac 3.4 GHz Intel Core i7 8 GB 1600 Ram
Dr. X
we are looking in to it. may seem strange, but have you tried restarting the client? turning the settings on and off? checked your output?
and built-in or external sound card? Bj++rn Jacobsen | Audio Designer | EVE Online & EVE : Valkyrie | CCP Games | Anything sound related, ask away.Killing is just means of communication |
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Obscurity X
Emerald Inc. Easily Excited
5
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Posted - 2014.06.03 14:20:00 -
[7] - Quote
CCP WhiteNoiseTrash wrote:Obscurity X wrote:I'm experiencing some seriously bad distortion of the audio. It's full of clipping (and my volumes are all low), and stuttering. It also sounds like it's got a high pass filter on it. It's so crackly with distortion, it's a mess.
OS X 10.8.5 IMac 3.4 GHz Intel Core i7 8 GB 1600 Ram
Dr. X we are looking in to it. may seem strange, but have you tried restarting the client? turning the settings on and off? checked your output? and built-in or external sound card?
Rebooted the client, no change. I am using a external audio interface (Focusrite Saffire Pro 40 firewire).
Interesting, when I reboot the client after choosing Internal Speakers, it works fine. So clearly there's a problem with the connection to the Focusrite. But it worked flawlessly before the update. |
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CCP WhiteNoiseTrash
C C P C C P Alliance
697
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Posted - 2014.06.03 14:22:00 -
[8] - Quote
Obscurity X wrote:CCP WhiteNoiseTrash wrote:Obscurity X wrote:I'm experiencing some seriously bad distortion of the audio. It's full of clipping (and my volumes are all low), and stuttering. It also sounds like it's got a high pass filter on it. It's so crackly with distortion, it's a mess.
OS X 10.8.5 IMac 3.4 GHz Intel Core i7 8 GB 1600 Ram
Dr. X we are looking in to it. may seem strange, but have you tried restarting the client? turning the settings on and off? checked your output? and built-in or external sound card? Rebooted the client, no change. I am using a external audio interface (Focusrite Saffire Pro 40 firewire). Interesting, when I reboot the client after choosing Internal Speakers, it works fine. So clearly there's a problem with the connection to the Focusrite. But it worked flawlessly before the update.
yea. I thought something like this might be the case. which is strange, because of course it shouldn't be like this.
please try all the "usual" things . of updating the focusrite driver and stuff. turning it on and off and so and I'll try to see if I can get one of those specific ones and try it out here.
cheers :) Bj++rn Jacobsen | Audio Designer | EVE Online & EVE : Valkyrie | CCP Games | Anything sound related, ask away.Killing is just means of communication |
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epicurus ataraxia
Z3R0 Return Mining Inc. Illusion of Solitude
802
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Posted - 2014.06.03 14:24:00 -
[9] - Quote
The Launcher comes up , sign in and press play, then nothing.....
guess I will do the repair. and if that does not work, delete cache I guess. There is one EvE. Many people. Many lifestyles. WE are EvE |
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CCP Sledgehammer
C C P C C P Alliance
131
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Posted - 2014.06.03 14:34:00 -
[10] - Quote
epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess.
Hi Epicurus, could you try the following first:
1. Open Terminal (From Applications > Utilities). 2. In the resulting Terminal window type the following then hit ENTER: "open Library" 3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it. 4. Find the "EVE Online" folder and open it. 5. Find the file called "config". Rename it to something different like oldconfig. 6. Run your TQ Launcher 7. Attempt to log in to TQ. 8. Success or Failure? Post in this thread please.
If that doesn't work, I have another potential workaround Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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CCP Sledgehammer
C C P C C P Alliance
131
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Posted - 2014.06.03 14:35:00 -
[11] - Quote
epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess.
Also what OS X version are you running? Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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Obscurity X
Emerald Inc. Easily Excited
5
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Posted - 2014.06.03 14:41:00 -
[12] - Quote
CCP WhiteNoiseTrash wrote:Obscurity X wrote:CCP WhiteNoiseTrash wrote:Obscurity X wrote:I'm experiencing some seriously bad distortion of the audio. It's full of clipping (and my volumes are all low), and stuttering. It also sounds like it's got a high pass filter on it. It's so crackly with distortion, it's a mess.
OS X 10.8.5 IMac 3.4 GHz Intel Core i7 8 GB 1600 Ram
Dr. X we are looking in to it. may seem strange, but have you tried restarting the client? turning the settings on and off? checked your output? and built-in or external sound card? Rebooted the client, no change. I am using a external audio interface (Focusrite Saffire Pro 40 firewire). Interesting, when I reboot the client after choosing Internal Speakers, it works fine. So clearly there's a problem with the connection to the Focusrite. But it worked flawlessly before the update. yea. I thought something like this might be the case. which is strange, because of course it shouldn't be like this. please try all the "usual" things . of updating the focusrite driver and stuff. turning it on and off and so and I'll try to see if I can get one of those specific ones and try it out here. cheers :)
Update: I rebooted everything. The audio clipping and filtering is fixed. But now I only have the left channel. No sound from the right channel in EVE.
I've tried other audio, it's not my hardware.
Thanks for the help!
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Bisches McFrosty
State War Academy Caldari State
0
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Posted - 2014.06.03 15:03:00 -
[13] - Quote
Should the warp-in/warp-out affects be working in the Mac client?
Using a new Mac Pro 6-core with Dual ATI Fire pro D500 cards. |
Kamikaze Anastasia
Clan 86 Antesignani Alliance
0
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Posted - 2014.06.03 15:10:00 -
[14] - Quote
It appears Multi Monitor support is broken on the new version,
My Mac Client crashes before reaching character selection screen, I'm running a MacBook Pro through a Toshiba TV (1920 x1080)
System info:
MacBook Pro 15-inch, Early 2011 Processor 2.3 GHz Intel Core i7 Memory 4 GB 1333 MHz DDR3 Graphics AMD Radeon HD 6750M 1024 MB Software OS X 10.9.3 (13D65)
I'm getting an error message that reads:
Exception raised Unhandled page fault on read access to 0x00000028 at address 0x77218209. Would you like to create a crash report?
If I disconnect the TV display the client loads without error.
I guess I'll need to get used to the small screen until this can be addressed |
W Sherman Elric
Blackstone Holdings Sev3rance
0
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Posted - 2014.06.03 15:19:00 -
[15] - Quote
CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Hi Epicurus, could you try the following first: 1. Open Terminal (From Applications > Utilities). 2. In the resulting Terminal window type the following then hit ENTER: "open Library" 3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it. 4. Find the "EVE Online" folder and open it. 5. Find the file called "config". Rename it to something different like oldconfig. 6. Run your TQ Launcher 7. Attempt to log in to TQ. 8. Success or Failure? Post in this thread please. If that doesn't work, I have another potential workaround
Ok, lol, hit me with the other work around cause that did not work. And please don't tell me it is trash the folder (that is done to stop lock ups from the star map or near titans).
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Lokal Legend
Tres Corvi INC. Mordus Angels
0
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Posted - 2014.06.03 15:19:00 -
[16] - Quote
CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Hi Epicurus, could you try the following first: 1. Open Terminal (From Applications > Utilities). 2. In the resulting Terminal window type the following then hit ENTER: "open Library" 3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it. 4. Find the "EVE Online" folder and open it. 5. Find the file called "config". Rename it to something different like oldconfig. 6. Run your TQ Launcher 7. Attempt to log in to TQ. 8. Success or Failure? Post in this thread please. If that doesn't work, I have another potential workaround
I am having the same issue and tried your fix, didn't work...whats next?
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Lokal Legend
Tres Corvi INC. Mordus Angels
0
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Posted - 2014.06.03 15:21:00 -
[17] - Quote
CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Also what OS X version are you running?
I am having the same issue I am using 10.6.8 |
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CCP Maxwell
C C P C C P Alliance
7
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Posted - 2014.06.03 15:24:00 -
[18] - Quote
Lokal Legend wrote:CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Also what OS X version are you running? I am having the same issue I am using 10.6.8
Minimum System Requirements: OS: Mac OS X 10.7.5 CCP Maxwell - QA Engineer - Team RnB |
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CCP Sledgehammer
C C P C C P Alliance
131
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Posted - 2014.06.03 15:42:00 -
[19] - Quote
Bisches McFrosty wrote:Should the warp-in/warp-out affects be working in the Mac client?
Using a new Mac Pro 6-core with Dual ATI Fire pro D500 cards.
They should, but bear in mind that they are 3rd person so you won't see them on your ship, just those leaving and arriving at your grid. Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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Sita Tengin
Pator Tech School Minmatar Republic
0
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Posted - 2014.06.03 15:53:00 -
[20] - Quote
Hello
I was having the same issue with the launcher, using Snow Leopard (10.6.8).
Currently downloading OS X Mavericks. Will I have to reinstall Eve ? |
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Magos Throd Kotov
Brave Newbies Inc. Brave Collective
3
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Posted - 2014.06.03 15:54:00 -
[21] - Quote
The installer for Macs doesn't have a functioning "Applications" link in the install window. I've gone around this by just dragging it into the Applications folder manually, no big deal, but it comes across as very unprofessional and entry-level when the installer itself isn't vetted enough for issues like this. If I was a brand new player starting today, this would be a huge red flag in relation to Mac support and integration.
I just downloaded the newest build available for Mac Players from the drop down menu in account management.
Once the download was finished, and I mounted the disk image, the /Volumes/Eve Online finder window comes up, with the Eve app on the left, and an arrow pointing to the Application Folder, or what should be the Application Folder. Instead it is just a blank sheet. Dragging the Eve app to the Applications page right next to it as instructed does nothing but give you a circle with a slash through it as the cursor, telling you that you cannot move anything there.
Software Downloaded: eve-premium_009797_792006-mac.dmg |
SCIACARL MARTE
Regnum-Irae Yulai Federation
8
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Posted - 2014.06.03 15:58:00 -
[22] - Quote
epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess.
the same here, but I think its better like that because If I see that the gila has only 100 m3 ok cargo and 50 mhz of bandwidht for drone i quit EVE for ever. |
Arola Takuna
Brave Newbies Inc. Brave Collective
0
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Posted - 2014.06.03 16:10:00 -
[23] - Quote
CCP Sledgehammer wrote:epicurus ataraxia wrote:The Launcher comes up , sign in and press play, then nothing..... guess I will do the repair. and if that does not work, delete cache I guess. Hi Epicurus, could you try the following first: 1. Open Terminal (From Applications > Utilities). 2. In the resulting Terminal window type the following then hit ENTER: "open Library" 3. You should now have the Library open in a finder window, find the folder called "Application Support" and open it. 4. Find the "EVE Online" folder and open it. 5. Find the file called "config". Rename it to something different like oldconfig. 6. Run your TQ Launcher 7. Attempt to log in to TQ. 8. Success or Failure? Post in this thread please. If that doesn't work, I have another potential workaround
This solved the same problem for me - thanks! |
Wraith Lamented
Caldari Provisions Caldari State
7
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Posted - 2014.06.03 16:12:00 -
[24] - Quote
Here is some feedback: KRONOS DOESN'T LAUNCH! In typical fashion, a major new patch/update has caused me to lose at least a day of gaming, probably more. And I hear now we'll get this kind of treatment several times a year- OH JOY!
The launcher is now broken by the 'fix' , err, I mean, the patch (update). Same issue as others... i login, push 'play' and NADA. I only had a bit of time to log in today, which is now consumed by dealing with another so-called 'update'.
By the way... asking people to dive into their files and make 'changes' when most of us don't really know what we are doing... when your own launcher should be working in the first place... especially when it HAD BEEN working before you 'fixed' it... lame.
EVERY TIME there is a major update, we get headaches like this....
Please fix the launcher... my skill queue only has like 1-2 days left on it! Im guessing it may take that long... who the heck knows... |
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CCP Maxwell
C C P C C P Alliance
7
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Posted - 2014.06.03 16:18:00 -
[25] - Quote
Wraith Lamented wrote: Here is some feedback: KRONOS DOESN'T LAUNCH! In typical fashion, a major new patch/update has caused me to lose at least a day of gaming, probably more. And I hear now we'll get this kind of treatment several times a year- OH JOY!
The launcher is now broken by the 'fix' , err, I mean, the patch (update). Same issue as others... i login, push 'play' and NADA. I only had a bit of time to log in today, which is now consumed by dealing with another so-called 'update'.
By the way... asking people to dive into their files and make 'changes' when most of us don't really know what we are doing... when your own launcher should be working in the first place... especially when it HAD BEEN working before you 'fixed' it... lame.
EVERY TIME there is a major update, we get headaches like this....
Please fix the launcher... my skill queue only has like 1-2 days left on it! Im guessing it may take that long... who the heck knows...
Are you by any chance using OS X 10.6? The minimum requirements have been updated. Min Specs
CCP Maxwell - QA Engineer - Team RnB |
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CCP Antiquarian
C C P C C P Alliance
85
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Posted - 2014.06.03 16:19:00 -
[26] - Quote
If you are on any Mac OS before 10.7.5, EVE Online will not run on your machine.
The new system requirements are posted here:
http://www.eveonline.com/faq/client-system-requirements/ |
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W Sherman Elric
Blackstone Holdings Sev3rance
0
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Posted - 2014.06.03 16:37:00 -
[27] - Quote
That might have been something to broadcast a bit louder, lol. Had I know about the req change I would have downloaded the software update 12 hours ago. Well in about 3 hours I should be up and trying to run eve again.
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Vincent Athena
V.I.C.E.
2784
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Posted - 2014.06.03 16:43:00 -
[28] - Quote
Sita Tengin wrote:Hello
I was having the same issue with the launcher, using Snow Leopard (10.6.8).
Currently downloading OS X Mavericks. Will I have to reinstall Eve ? A month ago when I went from 10.7 to 10.9, I did not have to reinstall eve. http://vincentoneve.wordpress.com/ |
Sita Tengin
Pator Tech School Minmatar Republic
0
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Posted - 2014.06.03 16:45:00 -
[29] - Quote
Vincent Athena wrote:Sita Tengin wrote:Hello
I was having the same issue with the launcher, using Snow Leopard (10.6.8).
Currently downloading OS X Mavericks. Will I have to reinstall Eve ? A month ago when I went from 10.7 to 10.9, I did not have to reinstall eve.
Thank you, that's good news. |
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CCP Sledgehammer
C C P C C P Alliance
133
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Posted - 2014.06.03 17:46:00 -
[30] - Quote
According to Vincent Athena in another thread, he did not have to reinstall. Graphical QA Analyst | EVE Quality Assurance | Team TriLambda |
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