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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Fozzie
C C P
C C P Alliance
11193
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Posted - 2014.09.06 18:36:00 -
[1] - Quote
Hello everyone.
During today's Alliance Tournament XII matches some unusual issues occurred and we want to catch you all up on what happened and what our response has been.
After the Test vs Pasta match one pilot experienced a bug that prevented him from being moved out of the system and caused a delay while we worked to get him back home. We eventually remapped the solar system containing the tournament activities to a new node.
Unfortunately when the system was remapped, a duplicate copy of the Crimewatch process started running behind the scenes and caused unusual behavior in the next match.
For the match between Shadow Cartel and Afterlife, both teams experienced identical issues with modules and drones needing to be manually activated instead of auto-cycling, and with damage not appearing on ships until they hit structure.
Unfortunately the players involved did not notice the issues during the pre-match time when we could have corrected them before we started.
This circumstance falls under the following clause of the Alliance Tournament rules:
Quote:"The match simulation is taken as is. Teams are advised to spend the pre warp-in time to verify that their ships are completely operational."
In accordance with our pre-existing stated policy surrounding issues of this sort, the match is valid and the results will stand. We are very sorry for the negative experience that these teams encountered in this match.
The issue that caused these symptoms has now been resolved and we do not anticipate any similar problems for the rest of the Tournament.
Game Designer | Team Five-0
https://twitter.com/CCP_Fozzie
http://www.twitch.tv/ccp_fozzie/ |
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CCP Veritas
C C P
C C P Alliance
999
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Posted - 2014.09.06 19:35:00 -
[2] - Quote
Asakura Manji wrote:I'm actually curious. Was there literally any way at all we could have noticed these problems before the match started?
I'm reasonably certain a weapons check at the pre-game beacon would have exposed it. This kind of thing is exactly why we wrote this into the rule:
Quote:Teams are advised to spend the pre warp-in time to verify that their ships are completely operational.
I want to reiterate Fozzie's sentiment that we're sorry about how the match went.
CCP Veritas - Technical Director - EVE Online |
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CCP Veritas
C C P
C C P Alliance
999
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Posted - 2014.09.06 19:58:00 -
[3] - Quote
I'm talking to the referee to clarify what should and shouldn't be done at the pre-warp beacons but in general shooting eachother a little bit is a good idea.
CCP Veritas - Technical Director - EVE Online |
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CCP Fozzie
C C P
C C P Alliance
11193
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Posted - 2014.09.06 23:27:00 -
[4] - Quote
Hello again everybody. Now that the day is over I've had a little time to talk to the rest of the team.
We completely understand that having server issues in a tournament match feels terrible for the teams. You guys pour your blood, sweat and tears into your quest for victory.
The "match simulation taken as is" rule is there for very good reasons and will not be changing. We need to be able to find clear resolutions to matches no matter the circumstances, and this rule applies to everything from server issues to unexpected bugs to DDOSes and more. Rerunning a match is simply not an option, especially when we reach this point in the tournament where so many other teams rely on the results of each match.
Like Veritas said, we advise teams to test every part of their team compositions during the period after teleportation into PE1 and before warping into the arena. This is why our referee asks the teams if they are ready before we tell the competitors to warp.
In this case the fact that teams had no weapons other than drones meant that testing their damage before the warping becomes more problematic, and we'll be investigating what we can do to make that process easier for teams in the future.
We are definitely not attempting to assign blame to any team, as I really doubt that I would have caught this kind of thing if I was a team captain in this situation, and the fact that the match stands is not intended in any way as judgement against Shadow Cartel. They performed amazingly throughout this tournament.
Since the teams involved here had to endure a very negative experience and react to unpredictable circumstances during the match, we do want to provide them with some consolation. We know that nothing we can provide would make this match experience any less frustrating, but we want to at least do what little we can under the circumstances.
So both Shadow Cartel and Afterlife. will be receiving their entry plex back (on top of the 15 plex that they won for their tournament success) and an extra set of 10 Rattlesnake skins (on top of the skins that they are entitled to for their victories).
Once again, we really wish that both of these teams had not needed to endure such frustrating issues during the match and we consider both teams to be top tier competitors worthy of praise.
Game Designer | Team Five-0
https://twitter.com/CCP_Fozzie
http://www.twitch.tv/ccp_fozzie/ |
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CCP Fozzie
C C P
C C P Alliance
11193
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Posted - 2014.09.07 00:05:00 -
[5] - Quote
Arch Stanton's Neighbour wrote:CCP Veritas wrote:I'm talking to the referee to clarify what should and shouldn't be done at the pre-warp beacons but in general shooting eachother a little bit is a good idea. You`ve got to be flocking kidding. Are you for real? Do you even work at CCP or is that some troll that hijacked your account? I was on last NEO and at every step of the way we were told, repeatldy: do not move, do not activate modules, do not launch drones etc etc etc under penalty of your ship blowing up. AND NOW YOU'R TELLING THEM THEY SHOULD BE BREAKING YOUR OWN RULES? MAKE UP YOUR MIND.
Once teams warp onto the field they are not allowed to move, activate modules or drop drones. Veritas is talking about the period of time after teleportation but before warping.
Since this appears to be an area where there is some confusion I'll look into adding some lines to the rules to make it more clear in the future.
Game Designer | Team Five-0
https://twitter.com/CCP_Fozzie
http://www.twitch.tv/ccp_fozzie/ |
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