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Thread Statistics | Show CCP posts - 10 post(s) |
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wystler
Forum Moderator
Interstellar Services Department
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Posted - 2006.08.05 16:36:00 -
[121]
The general symptoms of slow database access are wallet not working, cans can't be looted, can't jump systems, and then tranquility falls over, like it did today.
What usually causes this exact kind of slow database access and fall over in my experience is some kind of deadlock which maxes the database CPU to 100% or a full table (such as the item ID table).
I know these two problems are something the server devs are looking at very closely.
Since no official information has been released yet, I can't be sure either of these assumptions is the situation today, however it seems possible.
Until announced that Tranquility is stable I recommend you do not login or attempt to undock.
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Saibotek
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Posted - 2006.08.05 16:36:00 -
[122]
Oh great 2 hours to finish a mission that has taken me 4hours to complete once already.. now its respawned....
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Catarina Caldone
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Posted - 2006.08.05 16:37:00 -
[123]
 Originally by: Rashmika Clavain
Originally by: Galantria
And yet again CCp lost another player to the server crash A friend of mine is now canccling his TRIAL account because of this junk i been playing for about a year and this is the worst i have seen comon
ill be honest SOE isnt even this bad 
SOE were (and probably still are) worse.
At customer service maybe. But thier network and software stability capability is second to none. In 7 years of EQ, i've only experienced about a half-dozen or so incidents where I was unable to connect and play, or play in a stable environment.
If you're comparing customer service quality, CCP has it hands down over SOE 
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Jim McGregor
Caldari
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Posted - 2006.08.05 16:38:00 -
[124]
Downtime leads to suffering, suffering leads to hate.... hate leads to the dark side...</yoda>
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Eve Wiki | Eve Tribune | Eve Pirate |
Arkane Darkwhisper
Gallente
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Posted - 2006.08.05 16:38:00 -
[125]
To all people who feel this hiccups are insulting.. i got a good trick that work for me when i get to **** off.
Set a skill which will take you 1 week to finish and comeback later when you feel more suited to play and skip the server down.
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Christine Cormorante
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Posted - 2006.08.05 16:39:00 -
[126]
Originally by: wystler
The general symptoms of slow database access are wallet not working, cans can't be looted, can't jump systems, and then tranquility falls over, like it did today.
What usually causes this exact kind of slow database access and fall over in my experience is some kind of deadlock which maxes the database CPU to 100% or a full table (such as the item ID table).
I know these two problems are something the server devs are looking at very closely.
Since no official information has been released yet, I can't be sure either of these assumptions is the situation today, however it seems possible.
Until announced that Tranquility is stable I recommend you do not login or attempt to undock.
I keep getting spammed by traffic advisories
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Onmarr Shan
Minmatar
Colossus Technologies
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Posted - 2006.08.05 16:41:00 -
[127]
To the new people - this is really rather rare. But unfortunately whingers on the forums aren't. Sorry.
I'm an admin for a pretty large DB which has the same connectivity requirements as the eve DB, ie 23/7 (well 23/6 in my case) and I can vouch for the complexity of such systems. The one I work on is bad enough, so god knows what a bespoke system such as this is like. It isn't as simple as throwing cash and hardware at it. In some instances that can be counter productive. Sounds odd, but it can be true.
I'm sure everyone at CCP who can help is working flat out at this. At the weekend. When their families are prolly ****ed off that they are spending another weekend at work. Lets hope that they can get it stable again soon.
Good luck guys.
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wystler
Forum Moderator
Interstellar Services Department
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Posted - 2006.08.05 16:42:00 -
[128]
Originally by: Christine Cormorante
Originally by: wystler
Until announced that Tranquility is stable I recommend you do not login or attempt to undock.
I keep getting spammed by traffic advisories
I reiterate my advice to you all in that quote 
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Isis Dea
Minmatar
Raging Phoenix Incorporated
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Posted - 2006.08.05 16:43:00 -
[129]
If your happy and you know it, clap your hands!
If your happy and you know it, clap your HANDS!
If your happy and you know it and you really want to show it,
___
_"Akkubai Angels" - Book 1 of My EVE Novel_ |
Jim McGregor
Caldari
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Posted - 2006.08.05 16:47:00 -
[130]
Originally by: Isis Dea
If your happy and you know it, clap your hands!
If your happy and you know it, clap your HANDS!
If your happy and you know it and you really want to show it,
*snip*
I think that sums it up. At least you are taking it well. =)
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Eve Wiki | Eve Tribune | Eve Pirate |
Kainan Nishon
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Posted - 2006.08.05 16:48:00 -
[131]
Nice 1 isis LOL :P
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Hellspawn01
Amarr
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Posted - 2006.08.05 16:49:00 -
[132]
I request an option to disable traffic advisorys plz.
Ship lovers click here |
Isis Dea
Minmatar
Raging Phoenix Incorporated
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Posted - 2006.08.05 16:49:00 -
[133]
Edited by: Isis Dea on 05/08/2006 16:50:17
Nooooooo Not the ebil snip! 
lol, I'll hyper it in the future. 
___
_"Akkubai Angels" - Book 1 of My EVE Novel_ |
Achar Farwind
Caldari
Merchants Trade Consortium
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Posted - 2006.08.05 16:51:00 -
[134]
Edited by: Achar Farwind on 05/08/2006 16:53:47
To all of you who complain about stability and threaten to quit over it...
I would like to see you do better than CCP.
Call me a "fanboi" or whatever you will, I said the same on the Blizzard forums during WoW crashes. Maintaining a MMO, especially one supporting near 30,000 players on a single server, isn't the easiest thing in the world.
NUFF SAID!
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Thilder Ginhil
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Posted - 2006.08.05 16:57:00 -
[135]
Just got the new EVE CCG yesterday...I'll keep you all posted as to whether or not it crashes every saturday as well. So far, the cards are holding up well.
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Hellraiza666
Regeneration
Axiom Empire
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Posted - 2006.08.05 16:57:00 -
[136]
did some1 mention the 2004 TQ disaster? 
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Catarina Caldone
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Posted - 2006.08.05 16:59:00 -
[137]
Originally by: Thilder Ginhil
Just got the new EVE CCG yesterday...I'll keep you all posted as to whether or not it crashes every saturday as well. So far, the cards are holding up well.
I'd demand a refund for the downtime
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Indufight
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Posted - 2006.08.05 17:05:00 -
[138]
Gah I love when the server goes down, I can laugh at all the nerds that are mad over a 3 second downtime.
Go to the pub, nubs.
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FireFoxx80
Caldari
E X O D U S
Imperial Republic Of the North
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Posted - 2006.08.05 17:07:00 -
[139]
Originally by: Callisto Augustus
Originally by: Twinis
I love EVE, and typically, comepared to some other MMOs I wont even begin to name, it has good stability, and typically helpful customer support and GMs. But with working our 4th day of continued outages, I'd like to know what the issue is, or truely though to be by someone employed by CCP. The hampster crap was amusing the first time, but it is not any more, nor is referring to it as a hiccup. It's getting rather annoying for me as a paying customer to have the problem continously and jokingly referred to as a hiccup or hampster problem. Either supply real information or admit you don't know outright. That's the service part of customer service, providing proper answers to proper issues not jokes cause they get less funny each time they are mentioned.
Twinis
This was such a good post I thought I'd repeat it. Read it again, CCP.
Most of the time CCP does give a post-mortem of what has happened. Just look at Valar's posts with regards to the recent lack of ItemID's. It's just very tricky for them to post what they think is going on, before they find out what is actually going on; people on Eve forums take things literally and a unresearched comment by a dev will end up having pages of backlash if they are incorrect.
Not a fanboi, just someone who does fix computers, and knows that sometimes the first problem that arises isn't necessarily the problem itself.
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Maj Woodcock
Minmatar
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Posted - 2006.08.05 17:11:00 -
[140]
Originally by: wystler
Originally by: Cosmo Raata
What, saying Chinese server needing more bandwidth a sensitive subject?
No its just a silly subject given Serenity is physically all the way over in China using its own connectivity and aside from using similar software is completely separate and distinct from Tranquility ...
BUT are they having the same kind of prolems?? Lag and data base overloads?? Ramdom crashes? Or are you not allowed to say?
"Every normal man must be tempted at times to spit upon his hands,hoist the black flag, and begin slitting throats."
- H. L. Mencken
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Twinis
Minmatar
Omerta Syndicate
Exuro Mortis
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Posted - 2006.08.05 17:31:00 -
[141]
Originally by: FireFoxx80
Most of the time CCP does give a post-mortem of what has happened. Just look at Valar's posts with regards to the recent lack of ItemID's. It's just very tricky for them to post what they think is going on, before they find out what is actually going on; people on Eve forums take things literally and a unresearched comment by a dev will end up having pages of backlash if they are incorrect.
Not a fanboi, just someone who does fix computers, and knows that sometimes the first problem that arises isn't necessarily the problem itself.
I wasn't backlashing, that was a very decent and polite request for more information. As a tech, I know the situation, and indeed feel for CCP, but as a paying customer, I also am entitled to answers. Which after my post, answers were given, and I am satisfied now that I have been provided with an idea of what they believe is going on. If you are a tech or in customer support role, you know that a little information can go a long way to customer satisfaction, but a lack therof can go further into dissatisfaction. Having been given information, I have an idea now of the severity of the problem and don't have to feel uninformed about hampsters and other stuff that has no bearing on the problem and is purely joking. :)
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The Courier
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Posted - 2006.08.05 17:31:00 -
[142]
it would save a lot of petitions and angry faces if drones would automatically return to drone bay if we crash
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wystler
Forum Moderator
Interstellar Services Department
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Posted - 2006.08.05 17:44:00 -
[143]
Originally by: Maj Woodcock
Originally by: wystler
Originally by: Cosmo Raata
What, saying Chinese server needing more bandwidth a sensitive subject?
No its just a silly subject given Serenity is physically all the way over in China using its own connectivity and aside from using similar software is completely separate and distinct from Tranquility ...
BUT are they having the same kind of prolems?? Lag and data base overloads?? Ramdom crashes? Or are you not allowed to say?
You'd have to ask them! We have no direct relationship with the forum mods or devs over in china. I have no idea what goes on there.
They are using slightly updated server code, code which I believe the devblogs are saying we're going to get in Kali. So ... I guess we'll see if it helps
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DJ Xyliana
Eve Radio Corporation
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Posted - 2006.08.05 17:50:00 -
[144]
wow look at this thread go!
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http://www.eve-radio.com
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wystler
Forum Moderator
Interstellar Services Department
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Posted - 2006.08.05 18:00:00 -
[145]
<3 Xyliana 
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Deitre Cibrus
Beyond Divinity Inc
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Posted - 2006.08.05 18:12:00 -
[146]
MAYBE THIS WHINE IN CAPITAL LETTERS WILL FIX TRANQ.
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Originally by: Santiago Cortes
Please don't derail your own thread.
What is this sig missing? |
Naxor
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Posted - 2006.08.05 18:18:00 -
[147]
Wow, just logged in (not reading forums) then got disconnected from server (then read forums) now can't connect (now posting on forums).
Sadness ...
N
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Michiyo Daishi
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Posted - 2006.08.05 18:20:00 -
[148]
Originally by: wystler
<3 Xyliana
...
On topic though, I knew that after the first unscheduled downtime, TQ was going to spend some time out of action, so I set a long skill (Navigation 5) whilst waiting everyone else, do the same for now
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*posts posted are not official statements of EVEnews.com, and are the poster's own* |
hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.05 18:45:00 -
[149]
any chance of a dev or gm response when they know what happened?
--------------------------------------------------
Quantum Tech Mining
Recruiting Miners and Haulers
Convo hendo001 in game or join channel Q-T-I
for a chat
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Magic Trev
Omerta Syndicate
Exuro Mortis
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Posted - 2006.08.05 18:49:00 -
[150]
meh i havent been able to see my own or other peoples text in chat boxes since a bit after DT, just rebooted to see if it was possibly part my own problem now i cant get past the login screen  *sigh* good luck GM's may speed be with you
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