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Thread Statistics | Show CCP posts - 10 post(s) |
Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.08 16:28:00 -
[1]
Hello. Today i noticed i cant log into Sisi. When i hit connect button, logging in text comes and it shows Authenticating while loading bar goes right. After few minutes i lose the connection and this message pops up
"The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time"
I check¦d my firewall and it should allow this new client. Any other ideas?
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Sharkbait
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Posted - 2006.08.08 17:44:00 -
[2]
what version of windows are you running and what service packs you got installed ?
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Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.08 18:10:00 -
[3]
 Originally by: Sharkbait
what version of windows are you running and what service packs you got installed ?
Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 koontiversio (Not sure whats this supposed to be in english, prolly "Buildversion") 2600.
Hope this helps. Meh, i should change my language to english  .
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insanebe
Caldari
ISS Navy Task Force
Interstellar Starbase Syndicate
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Posted - 2006.08.08 22:32:00 -
[4]
Edited by: insanebe on 08/08/2006 22:36:31
Originally by: Kilo Paskaa
Originally by: Sharkbait
what version of windows are you running and what service packs you got installed ?
Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 koontiversio (Not sure whats this supposed to be in english, prolly "Buildversion") 2600.
Hope this helps. Meh, i should change my language to english .
i have the same problem, i read some previous posts on this saying it was a windows 2000 issue but like the person above i have windows XP.......
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
knowledge is power.... guard it well |
Scorpyn
Caldari
Infinitus Odium
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Posted - 2006.08.09 10:36:00 -
[5]
I have the same problem. Win2k with the latest service packs and updates etc here.
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Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.09 16:41:00 -
[6]
Can this thing be fixed or do i have to get other service packs (my poor poor wallet!)
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Manarky
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Posted - 2006.08.09 18:03:00 -
[7]
Edited by: Manarky on 09/08/2006 18:04:03
Same as above cant log in stuck on authenticating.
I have win xp service pack 2
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Clone runner
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Posted - 2006.08.09 18:04:00 -
[8]
just curious do you guys have .net installed? its the only thing i can think of that people might be missing but i cant see why eve would need it.
you might want to check your direct x is fully upto date aswell, even if you think it is goto the ms directx page and run the installer anyway
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Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.09 18:25:00 -
[9]
Originally by: Clone runner
just curious do you guys have .net installed? its the only thing i can think of that people might be missing but i cant see why eve would need it.
What is that and what does it do?
Originally by: Clone runner
you might want to check your direct x is fully upto date aswell, even if you think it is goto the ms directx page and run the installer anyway
Yeah got newest version. So that isnt the problem.
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Bright MorningStar
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Posted - 2006.08.09 18:34:00 -
[10]
Yes i have it 2.0 so it cant be that should would like to get in 
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Scorpyn
Caldari
Infinitus Odium
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Posted - 2006.08.09 19:09:00 -
[11]
Originally by: Clone runner
just curious do you guys have .net installed? its the only thing i can think of that people might be missing but i cant see why eve would need it.
you might want to check your direct x is fully upto date aswell, even if you think it is goto the ms directx page and run the installer anyway
I have both up to date.
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Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.10 14:34:00 -
[12]
Originally by: Scorpyn
Edit : It works for me now. Things I've changed :
* There was a bunch of windows update stuff.
* It was a while since I tried, so the client wasn't up to date. I reinstalled it and updated it.
Didnt work for me. Updated all new window stuff they had.
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Sharkbait
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Posted - 2006.08.10 15:16:00 -
[13]
Are people still having this problem and what errors are they getting ???
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Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.10 15:33:00 -
[14]
Edited by: Kilo Paskaa on 10/08/2006 15:35:08
Nothing changed after the patch. Same error. "The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time"
Im cheking if client generated somekind of error file.
Edit: Ah found it.
File created 2006.08.10 15:31:09
An exception has occurred. It has been logged in the log server as exception #2
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Sharkbait
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Posted - 2006.08.10 17:04:00 -
[15]
can you file bug reports regarding this, include logfile and dxdiag files so we can have a look at the problem. this is very important, need it doing asap
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Kilo Paskaa
Thugs 4 less
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Posted - 2006.08.10 18:31:00 -
[16]
Originally by: Sharkbait
can you file bug reports regarding this, include logfile and dxdiag files so we can have a look at the problem. this is very important, need it doing asap
Done, including all Dxd stuff + logserver stuff + Some useless screenshots showing what happens. Hope it helps
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Putain
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Posted - 2006.08.10 19:45:00 -
[17]
Edited by: Putain on 10/08/2006 19:54:46
Edited by: Putain on 10/08/2006 19:54:29
I'm having the same problem. I've had it since 4331, but never saw anyone else with it, so I assumed it was just my machine. I've tried updating directx and Windows (I'm running XP Pro SP2) and it's still happening. I'm going to try a reinstall of the test client... Hope that works.
EDIT: Nope, still stuck at auth. Any ideas?
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Warnings
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Posted - 2006.08.11 10:56:00 -
[18]
Your account isn't activate on the test server. I have the same error and it's because my account is disable.
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Nath042
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Posted - 2006.08.11 12:36:00 -
[19]
i THINK the only way to solve some of these problems is to mirror the unicode client again so that it has most of the now activated accounts i have this problem aswell as i have only recently re-activated my account (10 days ago)
eat my railguns you serpintis skum bags! |
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Sharkbait
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Posted - 2006.08.11 14:40:00 -
[20]
i have a windows 2k machine setup which is running service pack 4 here and it's able to connect to build 4556 with out any problems. well, the machine sucks and is as much use a choclate tea pot, but it works none the less and the eve client is able to connect to the server as it should do.
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insanebe
Caldari
ISS Navy Task Force
Interstellar Starbase Syndicate
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Posted - 2006.08.11 18:10:00 -
[21]
Edited by: insanebe on 11/08/2006 18:16:23
Edited by: insanebe on 11/08/2006 18:13:52
i submitted a bug report with DXdiag and that log server utillity thing all wrapped up in a nice zip file 
what caught my eye was the part on the server log file that said
UserError: [GPSTransportClosed.infomodal] Connection Lost - The transport has not yet been connected, or authentication was not successful. {'what': 'The transport has not yet been connected, or authentication was not successful.'}
whatever that means 
knowledge is power.... guard it well |
badob
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Posted - 2006.08.11 18:47:00 -
[22]
Edited by: badob on 11/08/2006 18:51:19
this was also on that file and is the message we all know and love lol
10052006.08.11 17:38:27:375UserError: [OnConnectionFailed.infomodal] Connection Failed - The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time {'what': "The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time"}
guess whats happening is we tell ther server:
my name is *********
my pass is *********
and the server says: ................
( i.e nothing lol)
( im insanebe by the way posted with my alt by accident  )
ello :p |
Putain
Caldari
Project Mayhem Corp
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Posted - 2006.08.11 19:08:00 -
[23]
Well, I think that the issue is that data on newly-made or newly-reactivated (my case) accounts hasn't been copied over to sisi. Maybe we can get that done?
"Pity stands in opposition to all the tonic passions that augment the energy of the feeling of aliveness: it is a depressant. A man loses power when he pities." - Friedrich Nietzsche |
Legowan Wealson
Caldari
Nosferatu Security Foundation
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Posted - 2006.08.12 02:21:00 -
[24]
Edited by: Legowan Wealson on 12/08/2006 02:21:09
Originally by: Putain
Well, I think that the issue is that data on newly-made or newly-reactivated (my case) accounts hasn't been copied over to sisi. Maybe we can get that done?
Please stop posting this and turning people away with wrong information (not aimed at you in particular, or meant to cause offense, just clarifying).
If your account was inactive/nonexistant at the time of mirroring, the server will give you a proper error message notifying you of the fact. The problem at hand is that the server basically does not talk to the client at all upon login in some cases. No error message, no communication (well, no data anyway - it does acknownledge receiving the packets) at all.
----
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Putain
Caldari
Project Mayhem Corp
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Posted - 2006.08.12 03:31:00 -
[25]
I only accepted that as a solution because I read several other people's posts claiming that that was the problem. I wasn't trying to turn people away with false information, only what I understood to be general consensus as to the cause of the issue. It does make more sense that the client just isn't getting any data from the server, but the cause of this is a mystery to me, as it doesn't seem like that would be the kind of problem to only affect some users.
"Pity stands in opposition to all the tonic passions that augment the energy of the feeling of aliveness: it is a depressant. A man loses power when he pities." - Friedrich Nietzsche |
insanebe
Caldari
ISS Navy Task Force
Interstellar Starbase Syndicate
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Posted - 2006.08.12 11:46:00 -
[26]
i read somewhere that someone who had this problem, tried to log on using someone elses computer that worked with his own account but failed with person suffering from this problem,
and there is someone who said he stopped getting this message after using windows update lol
weird conflucting stuff
maybe the messages that are supposed to be shown are just broke 
knowledge is power.... guard it well |
CptEagle
Gallente
adeptus gattacus
Lotka Volterra
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Posted - 2006.08.13 21:23:00 -
[27]
Edited by: CptEagle on 13/08/2006 21:23:49
I get this on both my accaunt, one has been reactivated a short while back, and the other has been inactive for a long time.
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Abraxus
M. Corp
Lotka Volterra
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Posted - 2006.08.14 08:50:00 -
[28]
For me, I get status Unknown and it unable to establish connection to the server. It was fine and has only started happening in the last few days.
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Sharkbait
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Posted - 2006.08.14 09:25:00 -
[29]
if you get the message "unknown" on the server window, it means the server is down
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Di Jiensai
Gallente
Cygnus Alpha Syndicate
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Posted - 2006.08.14 12:38:00 -
[30]
Hi
I had this problem in another context, but maybe the issue is at work here too:
I am using an Linux Router using NAT to connect to the Net and i have found that i need to set "CLAMP_TCP" option in my routing software.
With some searching, i found out that some servers (or firewalls) get confused if the TCP packetsize exceeds a certain value. This happens if the packets sent by the client get repackaged on the router, thus adding additional headers, and making the packet bigger than usual.
The CLAMPTCP option makes the router split packets if they get too large.
Valar,You might want to check if your server/network/firewall somewhere drops non-standard-size packets.
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The Story of the Big-Bad-Nos-Domi and the Brutix
Selfproclaimed last instance on Rightousness Issues |
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