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Emperor Exodus
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Posted - 2006.08.23 08:35:00 -
[1]
Hello i have a probleme launching eve.
When the client start it say to me : Statut server : unknow and when i try to log the client couldt connect...
Somoene have an idea ?
I have windows XP SP2.
[LSD] |
Stella Fox
Caldari
Eve University
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Posted - 2006.08.23 08:42:00 -
[2]
Hi Emperor,
Can you please double check your OS and see if its Windows XP Media Center?
Incase you don't know how to check.. right click on My Computer, select properties and it will be under the general tab. Also check to see if Service Pack 2 is installed. If SP2 is installed and your using Media Center, please take a look at a thred I started at 8AM this morning.
Kind Regards,
Stella Fox
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ALUN
Minmatar
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Posted - 2006.08.23 08:43:00 -
[3]
In another thread, someone mentioned downloading and installing .net framework 1.1 from the windows update site, they tried it and it worked for them , gonna try it myself now. GL
I have win2000 pro sp4
------------------------------------------
You are trying to post to a locked thread
CONCORD has been notified
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Isabella Opharos
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Posted - 2006.08.23 09:21:00 -
[4]
ensure your firewall (including windows firewall hasn't started blocking Eve from connecting. Firewalls tend to start blocking apps if they have changed but normally send a message asking you to allow the app again.
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Yawgmoth
Amarr
Solar Storm
Axiom Empire
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Posted - 2006.08.23 11:22:00 -
[5]
No firewall, already have .net 1.1...
It is strange sometimes the client will let me connect and will get as far as
'aquiring bulk data' and then the server will die on me.
The test server tells me my account is disabled (Should not be, everything looks fine on the account page)
Gah dis sucks.
"I'm the Nordic Warrior /
Hunter of the Marching Dead /
I'm the bloody hands of Titans ..."
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O'Ran
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Posted - 2006.08.23 11:26:00 -
[6]
Gah, im having the same problem too
firewall disabled, i checked my computer and its Windows XP SP 2 :(
help please.
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Par'Tel Vorsek
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Posted - 2006.08.23 11:29:00 -
[7]
same thing here just got back from a long absence played a few days without problems and now cant connect, i just paid 3 months now i hope this will be resolved soon cuz i dont like paying for sqwat! btw i have win xp sp2 and firewall is completely disabled
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Isabella Opharos
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Posted - 2006.08.23 11:29:00 -
[8]
 Originally by: Yawgmoth
No firewall, already have .net 1.1...
It is strange sometimes the client will let me connect and will get as far as
'aquiring bulk data' and then the server will die on me.
The test server tells me my account is disabled (Should not be, everything looks fine on the account page)
Gah dis sucks.
Please provide information of exactly what happens for you. It seems slightly different from what i have previously heard. Also can you ensure that you can ping the IP for the servers. Any screenshots or additional information may help.
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Susa Ou
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Posted - 2006.08.23 11:32:00 -
[9]
Running BlackIce Firewall, off or on, it still is Unknown. I was playing EvE earlier this evening, wake up to check on some skills and 'Unknown' pops up. . . Any ideas?
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Ombrae
Thunderbird Guard
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Posted - 2006.08.23 11:32:00 -
[10]
Same, I cant ping 87.237.36.200, server status is unknown
Thunderbird Guard
Atalante Alliance |
Tachdelan Ozeda
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Posted - 2006.08.23 11:37:00 -
[11]
I've got the same problem, but I'm not buying the firewall approach. I find Singularity right away, though, no problem! But not Tranquility... |
Isabella Opharos
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Posted - 2006.08.23 11:39:00 -
[12]
Could it be some of you have accidentally installed the testing server patch by accident???? I'm not sure how it'll effect the login screen but i know it makes it so you cannot login to the normal game.
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WakeNBake
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Posted - 2006.08.23 11:40:00 -
[13]
I was able to play when the server came up last night but currently getting the server status unknown also.
XP SP2
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Isabella Opharos
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Posted - 2006.08.23 11:41:00 -
[14]
Edited by: Isabella Opharos on 23/08/2006 11:41:33
btw aren't we in the daily downtime at the moment
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Highlord Nicolai
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Posted - 2006.08.23 11:41:00 -
[15]
Originally by: Isabella Opharos
Could it be some of you have accidentally installed the testing server patch by accident???? I'm not sure how it'll effect the login screen but i know it makes it so you cannot login to the normal game.
I got the same problem, and I seriously doubt that
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Sol 05
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Posted - 2006.08.23 11:42:00 -
[16]
yeah i got the same prob
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Dustie McCloud
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Posted - 2006.08.23 11:42:00 -
[17]
Edited by: Dustie McCloud on 23/08/2006 11:43:41
Hi
I am also having this problem.. i can't seem to get the server status (or connect) from Tranq. I have no issues wieving info for the test server.
I have WinXP sp2 and the firewall is disabled. I have just applied the new patch "2.13.4557".
And im not sure about where to check on the server status (on trial account here)
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Tal Lok'ri
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Posted - 2006.08.23 11:45:00 -
[18]
Same problem. Played last night after server came up, but getting server status unkown now.
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WakeNBake
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Posted - 2006.08.23 11:46:00 -
[19]
Downtime extended to 12:30 GMT,
we're deploying server fixes! We
sincerely apologize for any
inconvenience patch deployment may
have caused. Note that minimal OS
for Eve will be Windows 2000 SP2.
New MOTD just came up.
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Tempest Tsai
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Posted - 2006.08.23 11:47:00 -
[20]
Edited by: Tempest Tsai on 23/08/2006 11:48:34
I have XP Pro and after I loaded the patch yesterday, I was able to play just fine. But this morning I can't log in and get this same message.
Could someone tell me what I need to do to my Firewall to allow the game to play?
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Skeleton
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Posted - 2006.08.23 11:48:00 -
[21]
I have the same problem Windows xp sp2 net framework 1.1.
firewall is disabled.
my current client version is 2.13.4557 im getting status: unknown and cant connect any help that could be given is greatly appreciated
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Highlord Nicolai
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Posted - 2006.08.23 11:48:00 -
[22]
Here is a picture
http://www54.megaupload.com/files/ec36b2de7a43168e89cbf79204371350/ExeFile%202006-08-23%2013-28-55-87.bmp
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Xeroxeus
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Posted - 2006.08.23 11:49:00 -
[23]
The same problem here.
I have:
Windows Xp version 5.1 Service Pack 2
Microsoft.Net Framework 1.1
Microsofr.Net Framework 2.0
Till yesterday I ran EVE smooth and fast, today I have the same response:
Status Unknown
Could not connect to the specified address. Odds are that you have
not established an internet connection, the server isn't running, or the
server address or port number was wrong.
Usually I run EVE under Zone Alarm. I have disabled ZA and Windows default security and the problem remains.
I hope you can bypass this.
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O'Ran
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Posted - 2006.08.23 11:49:00 -
[24]
maybe as someone suggested that its cuz of the Daily Down time. It is normally at this time. So its best to check in about 20 min before taking it seriously. Cuz 10 min before the daily downtime the Status did say i could connect.
Guess we'll see.
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Highlord Nicolai
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Posted - 2006.08.23 11:50:00 -
[25]
+rror pic
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Tempest Tsai
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Posted - 2006.08.23 11:51:00 -
[26]
ah hah, it just updated for me. Server Downtime extended!
Hurray it's not me!!
Boo the server is down! :D
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Pilouface
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Posted - 2006.08.23 11:51:00 -
[27]
Hi,
i've exactly the same problem, i'm unable to log to tranquility (i'm running XP sp1, sp2 causing too many problems on my computer).
The strange thing is that i was able to connect earlier in the morning (after downloading patch)and now i'm not able to connect anymore  ... is tranquility having problems ?
Pilou
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Yawgmoth
Amarr
Solar Storm
Axiom Empire
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Posted - 2006.08.23 11:52:00 -
[28]
Alright. I open EVE, about 90% of the time it goes from checking status to 'status unknown'
I cannot ping 87.237.36.200 like the other guy
Here is a tracert to that IP
Tracing route to 87.237.36.200 over a maximum of 30 hops
1 <10 ms <10 ms <10 ms local.gateway [192.168.0.1]
2 12 ms 11 ms 18 ms 10.130.128.1
3 15 ms 16 ms 11 ms EDTNABXMDR00.bb.telus.com [154.11.95.170]
4 17 ms 16 ms 10 ms edtnabkdbr01.bb.telus.com [154.11.5.35]
5 48 ms 52 ms 53 ms toroonxngr00.bb.telus.com [154.11.11.54]
6 49 ms 48 ms 51 ms 212.184.27.21
7 68 ms 69 ms 70 ms nyc-gw14.NYC.US.net.DTAG.DE [62.154.5.202]
8 134 ms 134 ms 135 ms 212.184.27.102
9 154 ms 153 ms 152 ms 157.157.55.230
10 155 ms 152 ms 152 ms 157.157.55.230
11 162 ms 167 ms 162 ms ipnet-gw-muli.isholf.is [157.157.255.137]
12 * * 161 ms IPnet-gw.157.157.95.10.simnet.is [157.157.95.10]
13 * * * Request timed out.
Looks like hop 12 is causing your troubles :)
I am just waiting for the test server to fail so I can get its IP and tracert it.
Tracing route to 87.237.38.50 over a maximum of 30 hops
1 <10 ms <10 ms <10 ms local.gateway [192.168.0.1]
2 14 ms 17 ms 16 ms 10.130.128.1
3 15 ms 16 ms 11 ms EDTNABXMDR00.bb.telus.com [154.11.95.170]
4 13 ms 11 ms 11 ms edtnabxmgr01.bb.telus.com [205.233.111.139]
5 47 ms 46 ms 47 ms CHCNIL23GR00.bb.telus.com [154.11.11.14]
6 66 ms 63 ms 64 ms so-2-2-0-0.gar1.Chicago1.Level3.net [67.72.120
]
7 64 ms 65 ms 63 ms ae-1-53.bbr1.Chicago1.Level3.net [4.68.101.65]
8 149 ms 145 ms 147 ms ae-1-0.bbr1.London1.Level3.net [212.187.128.58
9 151 ms 146 ms 147 ms ae-0-53.gar1.London1.Level3.net [4.68.116.75]
10 290 ms 211 ms 215 ms 195.50.91.22
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * ^C
Also the 'account disabled message has gone away when trying to connect to the test server, now it just tells me I am #60 is queue (when it actually does not say status unknown.
"I'm the Nordic Warrior /
Hunter of the Marching Dead /
I'm the bloody hands of Titans ..."
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Isabella Opharos
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Posted - 2006.08.23 11:53:00 -
[29]
Originally by: WakeNBake
Downtime extended to 12:30 GMT,
we're deploying server fixes! We
sincerely apologize for any
inconvenience patch deployment may
have caused. Note that minimal OS
for Eve will be Windows 2000 SP2.
New MOTD just came up.
quick reminder
|
Yawgmoth
Amarr
Solar Storm
Axiom Empire
|
Posted - 2006.08.23 11:57:00 -
[30]
Hurray for delayed MOTD's.
Hopefully they fix whatever the heck is wrong 
"I'm the Nordic Warrior /
Hunter of the Marching Dead /
I'm the bloody hands of Titans ..."
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Hul'ka
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Posted - 2006.08.23 12:20:00 -
[31]
I had the same issue, running XP Pro, and after checked my firewall I realized it was not on. Turned it on, looked at settings and saw that some instances of EVE on my computer don’t have access to the Internet. I switched everything from “CCP framework” to “eve.exe” to trust level “trusted” and gave them access to the Internet.
Disableing firewall wont help, you have to set your settings to allow eve to go online.
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Yawgmoth
Amarr
Solar Storm
Axiom Empire
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Posted - 2006.08.23 12:38:00 -
[32]
After this semi extended downtime I am all good, no more unknown. yay!
"I'm the Nordic Warrior /
Hunter of the Marching Dead /
I'm the bloody hands of Titans ..."
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Mr Cheek
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Posted - 2006.08.23 12:42:00 -
[33]
i still have service unknown, antivirus/firewall is totally disabled (in services to).
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Mr Cheek
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Posted - 2006.08.23 12:47:00 -
[34]
woah weird, the copy of eve i made specifically to use the test server works, but my main copy doesnt and erm the appearance of my charecter has changed abit 
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Susa Ou
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Posted - 2006.08.23 16:07:00 -
[35]
Is it fixed for everyone?
strange. . .
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Irvin
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Posted - 2006.08.23 16:16:00 -
[36]
Still no joy here:( I'm on XP home and running windows firewall. I've tried it on and off, nothing.......
Any clues?
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Hul'ka
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Posted - 2006.08.23 16:57:00 -
[37]
Edited by: Hul''ka on 23/08/2006 16:57:17
Read carefully people:
To quote myself:
Disableing firewall wont help, you have to set your firewall settings to allow eve to go online
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Hul'ka
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Posted - 2006.08.23 16:59:00 -
[38]
btw, windows firewall ftl
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HCDank
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Posted - 2006.08.23 17:09:00 -
[39]
I am having the same issue. Status unknown. And when i try to connect i get this message.
Could not connect to the specified address. Odds are that you have
not established an internet connection, the server isn't running, or the
server address or port number was wrong.
Running XPpro SP2 and did everything everyone here suggested.
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Irvin
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Posted - 2006.08.23 17:18:00 -
[40]
Edited by: Irvin on 23/08/2006 17:22:55
Yeh i hear you about Windows Firewall, i dont see how i can set the permissions, i used to use Zonealarm untill it went wierd on me:( I just reinstalled eve from new Client..... Did nothing, same probs.
Oh and i gave permisions for all eve type stuff i could find in windows firewall, still nothing
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Hul'ka
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Posted - 2006.08.23 17:26:00 -
[41]
Originally by: Irvin
Edited by: Irvin on 23/08/2006 17:22:55
Yeh i hear you about Windows Firewall, i dont see how i can set the permissions, i used to use Zonealarm untill it went wierd on me:( I just reinstalled eve from new Client..... Did nothing, same probs.
Oh and i gave permisions for all eve type stuff i could find in windows firewall, still nothing
try this - disable firewall, restart computer, try launching eve again. that may help. If not, then try reinstaling EVE, without running firewall again.
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Irvin
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Posted - 2006.08.23 17:46:00 -
[42]
Bah, nothing:( not sure what else to try now
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Lunesera Inagani
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Posted - 2006.08.23 17:56:00 -
[43]
I'm still unable to connect to the game. I'm running Win XP Pro SP2, I have allowed all the EVE files on my firewall, I have tried disabling the firewall. I have un-installed and re-installed EVE from the new build 4557.exe...I've basically done everything but re-install Windows, which ain't gonna happen. I still get nothing, and still can't even post a petition to CCP. As soon as I hear the login woman's voice, the client crashes...again and again and again. I'm bummed
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Skeltek
Caldari
Asgard Schiffswerften
Dusk and Dawn
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Posted - 2006.08.23 18:02:00 -
[44]
Originally by: Lunesera Inagani
I'm still unable to connect to the game. I'm running Win XP Pro SP2, I have allowed all the EVE files on my firewall, I have tried disabling the firewall. I have un-installed and re-installed EVE from the new build 4557.exe...I've basically done everything but re-install Windows, which ain't gonna happen. I still get nothing, and still can't even post a petition to CCP. As soon as I hear the login woman's voice, the client crashes...again and again and again. I'm bummed
exactly the same for me, tried everything. Keeps telling me Tranquility Status to be unknown and not able to establish a connection.
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Pluppo
Red Frog Investments
Daikoku Trade Syndicate
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Posted - 2006.08.23 18:20:00 -
[45]
I have the same problem, I'm surprised there's no fix for this yet...
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ooga buga
Deep Core Mining Inc.
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Posted - 2006.08.23 18:47:00 -
[46]
Originally by: Lunesera Inagani
I'm still unable to connect to the game. I'm running Win XP Pro SP2, I have allowed all the EVE files on my firewall, I have tried disabling the firewall. I have un-installed and re-installed EVE from the new build 4557.exe...I've basically done everything but re-install Windows, which ain't gonna happen. I still get nothing, and still can't even post a petition to CCP. As soon as I hear the login woman's voice, the client crashes...again and again and again. I'm bummed
Oh, glad to see it wasn't just me. Was afrid CCP was going to be all like, "Yarrr", and make me quit the game.
----
The patch may have broke the game, but at least you people made it in game!!!11one
http://oldforums.eveonline.com/?a=topic&threadID=382578 |
Lunesera Inagani
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Posted - 2006.08.23 18:53:00 -
[47]
I can see the server status fine, and it keeps updating itself, so obviously I have a connection 'sort of' getting to EVE...but it continues to crash the client as soon as I hit 'connect'....I just re-installed ( for the 2nd time ) the entire new client build, tried installing with firewall off, and again with firewall on, allowing eve.exe and the exefile.exe... Still cannot get past the first sound of her saying "Connecting". Also still un-able to send petition to CCP ( their advice is to send them in-game, which I wouldnt need to do if I could get in-game). Starting to become very upset
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Tellenta
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Posted - 2006.08.23 21:25:00 -
[48]
Hiyas, just had the same problem. Except I was in game when it kicked off. Sorry no screenies :(.
Basically this is the gist of what happened, I was playing just fine, in the middle of a mission. Trying to loot from a can. Couldnt loot, but was still dealing and recieving damage real time. So i figured lag it would end soon. But nope this came next.
something about my "pocket" being disconnected. Followed by a your connection to the server has been lost.
Now at the Login for Eve I see the server status unknown.
Hope that helps.
Hope my ship is in one piece >.<
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Susa Ou
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Posted - 2006.08.23 23:05:00 -
[49]
Sometimes it works, sometimes its 'unknown' - so I am guessing its server side. Anything from the CCP team yet?
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Baso
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Posted - 2006.08.23 23:41:00 -
[50]
I have two computers with Eve loaded on.
Comp#1 WinXPsp2 - status unknown, firewall on/off/permissions given, etc..no change can not get in
Comp#2 Win2ksp2 - works flawlessly
Comp#1 stopped working moment update to 4557 was applied, reinstalled using full version same result.
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Jayde Azure
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Posted - 2006.08.24 01:54:00 -
[51]
Hi guys, its me CarpeNoctem667, I am your savior. THE STATUS UNKNOWN IS CLIENT SIDE, NOT SERVER. I JUST FIXED MINE. It is firewall settings after all and disabling your firewall will not do n e thing for you. Say you have your firewall allowing things huh, well have you ever thought of the built in firewall in your actual DSL Modem(if you have a modem, if run fiber optics....i dont know for you) BUT if you run a DSL Modem that connects to your computer/router, log into your modem and that firewall inside your modem needs to be disabled, Once thats gone your all good to go. If you have any questions you can call me on Skype at Carpenoctem667, msg me on Yahoo at DocNoc667 or on aim at Echo_Of_Misery. Thank you, and I hope i am some help to someone.
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Skeltek
Caldari
Asgard Schiffswerften
Dusk and Dawn
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Posted - 2006.08.24 07:01:00 -
[52]
Was in Contact with Carpe...
I deinstalled my firewall already earlier, he gave me the hint of clearing ports on my DSLModem/Router; didn¦t work. I turned DSL Modem firewall completely offline and it still didn¦t work.
I¦m just waiting for a possible official statement regarding the patch. Maybe they are working on it already and I don¦t want to spam them with a *cough* petition, that will wait as #5001 in the queque.
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ZMasterz
Caldari
J.H.E.N.R
Pure.
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Posted - 2006.08.24 09:07:00 -
[53]
I¦m slowly getting mad here ...
I¦ve read all the previous posts here, and all i can say is:
I have that problem as well ... status: unknown
I¦m running XP SP2 on this machine ... and i know quite a bit about firewalls, how to set them up/disable/allow them and stuff ... and my router is configured just fine, however, i¦m still getting that sh*t even when allowing EVERYTHING on every instance on this PC :(
Carpe¦s tips didn¦t work for me, sorry m8, but thanks for the help.
This is the 12th hour we all have with the servers down now ...
Could at least some dev say "hello" in this thread so we know you¦ve at least read this?
I¦m not flaming CCP for anything, they work their asses off, it¦s just ... i want to play ;)
Tuesday was enough, and now it¦s another 12 hrs with Servers down/some other issue :(
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Sparta
|
Posted - 2006.08.24 17:28:00 -
[54]
I still get unknown server. I have disconnected router and gone direct to cable modem. I have disabled firewall. I have deleted cache. All of these factors have been considered.
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Baso
|
Posted - 2006.08.24 22:31:00 -
[55]
All of my computers are connected to the same router (built in firewall) and 2 out the three work since the patch. So it is not the router firewall. It is a client side issue.
Two computers working are XPsp2 and Win2k, third not working is XPsp2. Both XP computers worked fine past six months with all patches, but laptop failed now since 4557 update. Prior to update status was "OK" now always "unknown".
Tried all the firewall suggestions on this one PC and no luck. Firtunately not going too crazy as I have 2 other comps to play from, but ironic thing with web site petitions having issues and unable to log into the game can not even send a reliable petiion!
Awaiting official response patiently.
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Remember When
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Posted - 2006.08.24 23:52:00 -
[56]
I am having the same issue. Status unknown. And when i try to connect i get this message. Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong.
Running XP home SP2 and did everything everyone here suggested. I have cable modem.
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Iseeudead
|
Posted - 2006.08.25 01:13:00 -
[57]
I had this same problem. This is how i got it to work.
Running winxp pro
I was stalling out at Loading bulk data.
I installed the game on a second partition and the game loaded right up.
I kept the original install on the first partition and it doesnt work.
Hope this helps some of you get in.
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Deadwake
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Posted - 2006.08.26 20:02:00 -
[58]
Ok everyone could someone pls tell me what to do this is the message i keep getting--------- Could not connect to the specified address. Odds are that you have
not established an internet connection, the server isn't running, or the
server address or port number was wrong. when i try the test server it says " is your motd working " By the way what is the motd cause if i knew i could probably fix it
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Specia
White Nova Industries
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Posted - 2006.08.28 20:56:00 -
[59]
Still have this problem of infinite checking status ...
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Deadwake
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Posted - 2006.09.05 01:42:00 -
[60]
ok ok i think i might have solution but i need some help i think it has something to do with your direct x version
you should be running direct x9.0 see if that helps and once someone figures out how to install direct x9.0 can you pls tell me how to do it also thnks
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