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Thread Statistics | Show CCP posts - 6 post(s) |
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Kaemonn
Forum Moderator
Interstellar Services Department
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Posted - 2006.08.29 04:44:00 -
[1]
GMs are aware of the issue and I will update frequently with any information I get.
Thanks for your patience.
forum rules | [email protected]
You mean to tell me, theres a game that goes with the forums?
Immy woz Here  |
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Jordon Spikes
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Posted - 2006.08.29 04:45:00 -
[2]
Thanks 
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Zentarion
Delta Fusion
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Posted - 2006.08.29 04:46:00 -
[3]
Im not mad. I dont care. CCP are great no matter how many crashes they get \o/ 
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Damon Ra
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Posted - 2006.08.29 04:46:00 -
[4]
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BoinKlasik
Eye of God
Axiom Empire
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Posted - 2006.08.29 04:46:00 -
[5]
so this one is officially official?
*doh, I broke my edited sig :/* *cries*
this signature was lacking pink, I'll provide it for you. There. Looks better doesn't it? -Eris
Fixed it for you. Oh, btw, yarr!  ~kieron
Didn't I tell you? The damsel moved in with me, we're having a great time. - Wrangler
The damsel may not be distressed any more, but how many times does the informant have to be silenced before he gets the message? - Cortes
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:46:00 -
[6]
there have been about 20 threads already 
You could of sticked 1 of them?
Just a thought
QTM is currently recruiting miners
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Linkage
Link removed - Wrangler |
Ch33z0rz
Caldari
Brotherhood of the Shadows
The Imperial Order
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Posted - 2006.08.29 04:47:00 -
[7]
Edited by: Ch33z0rz on 29/08/2006 04:47:48
It may crash but it ALWAYS comes back up. One server means all them moniter tanned techies have nothing else to distract them when it goes down.
CCP 4TW
SHARDING 4TL
---------
(\_/)
(O.o)
(> <)This is Bunny. Copy Bunny into your signature to help him on his way to world domination. |
Zomiaen
Gallente
Ore Mongers
Pirate Coalition
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Posted - 2006.08.29 04:47:00 -
[8]
 Originally by: Zentarion
Im not mad. I dont care. CCP are great no matter how many crashes they get \o/
QFT.
Although CCP is still 4tw, I still have to do this.....
RABBLE RABBLE RABBLE!!!!11
_________________________
Offical Asteriod Activist - Protecting the Rights of Roids Everywhere |
hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:47:00 -
[9]
Originally by: BoinKlasik
so this one is officially official?
yep
mods must of still been in bed
QTM is currently recruiting miners
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Link removed - Wrangler |
Malthros Zenobia
Caldari Independent Navy Reserve
Kimotoro Directive
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Posted - 2006.08.29 04:47:00 -
[10]
who broke what now?
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Reiisha
Frontier Technologies
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Posted - 2006.08.29 04:47:00 -
[11]
Aight, using this :D
Well, as i said in my own thread, EVE wasn;t the only thing that went down - i lost Quakenet, Coldfront, a TS server and a few other servers at the same time, as did some other people.
Apparently there was something wrong with an internet node.
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Cutie Chaser
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Posted - 2006.08.29 04:48:00 -
[12]
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
If they do that then there will be hundreds of jackoffs fighting to post the first 'official' thread in hopes of getting theirs stickied.
On a further note, anyone know whats going on? Server crash, internet on fire? |
Jordon Spikes
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Posted - 2006.08.29 04:48:00 -
[13]
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
Me thinks someone is jelous 
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Odeweaver
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Posted - 2006.08.29 04:48:00 -
[14]
I just hope my frigate wasn't destroyed, I was fighting about 10 npcs when the server crashed
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GM Spiral
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Posted - 2006.08.29 04:48:00 -
[15]
The server team was notified as soon as things started to get laggy. They are on the case and we'll update with further information as it becomes available.
Stay tuned.
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Mervent
Caldari
RONA Deepspace
Rule of Three
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Posted - 2006.08.29 04:48:00 -
[16]
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
Or you could practice being a forum moderator on another forum....
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Ozawi
Minmatar
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Posted - 2006.08.29 04:49:00 -
[17]
Just upgraded to a new/better ship, was about to install ammo and take 'er out for a spin.
Server won't be up before I need to crash for the night (get it...crash).
Bloody work in the morning.
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:49:00 -
[18]
Originally by: Mervent
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
Or you could practice being a forum moderator on another forum....
I already am and I own 1/2 a dozen too
QTM is currently recruiting miners
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Linkage
Link removed - Wrangler |
Odeweaver
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Posted - 2006.08.29 04:49:00 -
[19]
Originally by: Cutie Chaser
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
If they do that then there will be hundreds of jackoffs fighting to post the first 'official' thread in hopes of getting theirs stickied.
On a further note, anyone know whats going on? Server crash, internet on fire?
Hamster Maintenance
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Pacala
Gallente
AirHawk Alliance
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Posted - 2006.08.29 04:49:00 -
[20]
Edited by: Pacala on 29/08/2006 04:49:31
EveAddiction.... Kick it in only 12 jumps!
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Tipz NexAstrum
Celestial Horizon Corp.
Ascendant Frontier
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Posted - 2006.08.29 04:49:00 -
[21]
Ain't no sunshine when she's gone...
-------------------------------------------
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aggiedog
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Posted - 2006.08.29 04:49:00 -
[22]
Could we fly the Chinese server over to London and swap out the servers?
---------------------------------------------
Make Doomsday weapons available for frigates! |
hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:50:00 -
[23]
Originally by: Odeweaver
Originally by: Cutie Chaser
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
If they do that then there will be hundreds of jackoffs fighting to post the first 'official' thread in hopes of getting theirs stickied.
On a further note, anyone know whats going on? Server crash, internet on fire?
Hamster Maintenance
Lack of beer maybe :)
QTM is currently recruiting miners
convo me or send an evemail in game
Visit our forums
Linkage
Link removed - Wrangler |
Archronus Savillar
Gallente
Archron Dusyfe Industries
EntroPraetorian Aegis
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Posted - 2006.08.29 04:50:00 -
[24]
Quote:
Well, as i said in my own thread, EVE wasn;t the only thing that went down - i lost Quakenet, Coldfront, a TS server and a few other servers at the same time, as did some other people.
Well that may be true but the server got to 5 minutes and restarted again so.... Maybe this time it will stick
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aquontium
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Posted - 2006.08.29 04:51:00 -
[25]
Edited by: aquontium on 29/08/2006 04:54:33
// doublepost please remove //
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aquontium
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Posted - 2006.08.29 04:51:00 -
[26]
hendo001,
if idiots like you don't post in one thread with a number of replies having made your own 'Unofficial Official Server Crash Thread' (masquerading as a CCP employee is a bannable offence mmmkay) then there'll be less threads. why not let CCP create the 'official one'.
just my two cents.
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Farlin
Dark Star Combine
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Posted - 2006.08.29 04:51:00 -
[27]
Originally by: hendo001
Originally by: Odeweaver
Originally by: Cutie Chaser
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
If they do that then there will be hundreds of jackoffs fighting to post the first 'official' thread in hopes of getting theirs stickied.
On a further note, anyone know whats going on? Server crash, internet on fire?
Hamster Maintenance
Lack of beer maybe :)
mmm...beer 
--
Farlin |
Necrosmith
Gallente
Wife lets me play corp
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Posted - 2006.08.29 04:51:00 -
[28]
Maintaining something as complex as the Eve cluster has got to be a challenge to say the least.
Good luck with ironing this thing out, just please keep us updated.
thank you very much!
Best Regards,
--Necro
-------------
"Isk is cheap. Life is cheaper. This week, they're having a sale on both." |
Ishahn
Minmatar
Omacron Militia
Veritas Immortalis
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Posted - 2006.08.29 04:52:00 -
[29]
woot 2nd reboot already.
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:54:00 -
[30]
Originally by: aquontium
hendo001,
if idiots like you don't post in one thread with a number of replies having made your own 'Unofficial Official Server Crash Thread' (masquerading as a CCP employee is a bannable offence mmmkay) then there'll be less threads. why not let CCP create the 'official one'.
just my two cents.
Did I say I was from ccp no I didnt
and if the mods want they can issue forum warnings u know
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Link removed - Wrangler |
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Iota Belisarius
Procurare
Novus Ordos Seclorum
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Posted - 2006.08.29 04:55:00 -
[31]
omg double reboot. another 6 mins left
---------------------
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Sythara
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Posted - 2006.08.29 04:55:00 -
[32]
no worries folks, great people at CCP are working hard to solve the problem. Restarting the login server few times usually helps; or at least keeps you occupied by looking at the login screen with a nice startup message that reset itself 3 times already....... wow thats a long sentance.
No worries few more restarts and 50 more n00b threads (yes I'm a relative n00b myself) and it'll all be working.
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Royaldo
KVA Noble Inc.
THE H0RDE
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Posted - 2006.08.29 04:55:00 -
[33]
rumors about dancing cows in iceland?
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Azerrad
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Posted - 2006.08.29 04:55:00 -
[34]
Everyone please remember to keep a long skill training at all times.
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GM Spiral
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Posted - 2006.08.29 04:56:00 -
[35]
The server should be on its way back up now. Some further information regarding what caused this should follow shortly after everything has been sorted and double checked.
Cross your fingers and toes, just to be safe.
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aquontium
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Posted - 2006.08.29 04:56:00 -
[36]
just a quick point, i'll rephrase.
You're not a CCP official therefore you 'cannot' put an official post up. logic > ego.
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Kenz Rider
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Posted - 2006.08.29 04:56:00 -
[37]
No need to even have a game to play here's my AmEx number just bill away...
- - - -- - - - -- - - - -- - - -
Little known fact: If DS had RL money, he would have lost it in Enron. |
Curzon Dax
Rogue Trade Cartel
Free Trade Coalition
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Posted - 2006.08.29 04:56:00 -
[38]
I don't mind when the server goes down when I'm docked...
But when it crashes and my fighters disappear...and three weeks later I still haven't gotten a response to my reimbursement petition, I start to get discouraged. :(
-Curzon
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:57:00 -
[39]
Originally by: Curzon Dax
I don't mind when the server goes down when I'm docked...
But when it crashes and my fighters disappear...and three weeks later I still haven't gotten a response to my reimbursement petition, I start to get discouraged. :(
-Curzon
gms will get to ur petition soonÖ
QTM is currently recruiting miners
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Link removed - Wrangler |
Eranos Reves
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Posted - 2006.08.29 04:57:00 -
[40]
Originally by: Odeweaver
Originally by: Cutie Chaser
Originally by: hendo001
there have been about 20 threads already
You could of sticked 1 of them?
Just a thought
If they do that then there will be hundreds of jackoffs fighting to post the first 'official' thread in hopes of getting theirs stickied.
On a further note, anyone know whats going on? Server crash, internet on fire?
Hamster Maintenance
Well the Hamster stepped on the nano ants that haul the packets from the server to the proxy
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ThunderGodThor
KIA Corp
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Posted - 2006.08.29 04:58:00 -
[41]
Originally by: aggiedog
Could we fly the Chinese server over to London and swap out the servers?
The servers arnt the problem. Its the DB and all its relaited things. The size of eve is the problem and untill the migration all the way over to the 64bit coding it wont be really fixed. What can i say we all have too much stuff ect ect ect.
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 04:58:00 -
[42]
Originally by: aquontium
just a quick point, i'll rephrase.
You're not a CCP official therefore you 'cannot' put an official post up. logic > ego.
Its only a thread title will u get over ur self ffs
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Link removed - Wrangler |
Constantinee
Caldari
Omerta Syndicate
Pure.
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Posted - 2006.08.29 04:59:00 -
[43]
WE DIDENT LISTEN!!
Want a Cheap sig?
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Iota Belisarius
Procurare
Novus Ordos Seclorum
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Posted - 2006.08.29 04:59:00 -
[44]
Edited by: Iota Belisarius on 29/08/2006 04:59:15
RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE RABBLE
2 MINS W00T
---------------------
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T'Kresh
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Posted - 2006.08.29 05:00:00 -
[45]
Edited by: T''Kresh on 29/08/2006 05:02:06
Did anyone else get really ***** lag spikes every 5-10 seconds or so? Hrm, a five letter word for strange that is also a synonym for homosexual is censored. In any event, STRANGE lag spikes...
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 05:00:00 -
[46]
Things will get better
also I'd like to know if the patch is happening with the new courier missions n stuff happening today (Tuesday)?
QTM is currently recruiting miners
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Visit our forums
Linkage
Link removed - Wrangler |
Eranos Reves
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Posted - 2006.08.29 05:01:00 -
[47]
<15 seconds, let the hammering begin
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aggiedog
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Posted - 2006.08.29 05:01:00 -
[48]
Originally by: hendo001
Things will get better
also I'd like to know if the patch is happening with the new courier missions n stuff happening today (Tuesday)?
I think we know the answer to that. Just look at the missing sticky.
---------------------------------------------
Make Doomsday weapons available for frigates! |
Iota Belisarius
Procurare
Novus Ordos Seclorum
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Posted - 2006.08.29 05:01:00 -
[49]
Originally by: T'Kresh
Did anyone else get really ***** lag spikes every 5-10 seconds or so?
Yeah, it's called a server slowly grinding to a halt.
---------------------
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sereta
Imperium Technologies
Firmus Ixion
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Posted - 2006.08.29 05:01:00 -
[50]
yup, I was tractoring in a rare spawn can when the server went down, usually I take this all in stride, but I can't help getting annoyed at the thought of having to wait weeks for a petition to get resolved.
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 05:02:00 -
[51]
Originally by: aggiedog
Originally by: hendo001
Things will get better
also I'd like to know if the patch is happening with the new courier missions n stuff happening today (Tuesday)?
I think we know the answer to that. Just look at the missing sticky.
SoonÖ most likely
QTM is currently recruiting miners
convo me or send an evemail in game
Visit our forums
Linkage
Link removed - Wrangler |
Royaldo
KVA Noble Inc.
THE H0RDE
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Posted - 2006.08.29 05:03:00 -
[52]
1 year ago, what was the max people that had been playing eve at the same time?
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Phasics
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Posted - 2006.08.29 05:05:00 -
[53]
I'm in 
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Odeweaver
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Posted - 2006.08.29 05:07:00 -
[54]
Your character is located within (Renyn), which is currently loading.
Please try again in a moment.
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Michiyo Daishi
Royal Knights of Khanid
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Posted - 2006.08.29 05:07:00 -
[55]
I dont know whats more fun anymore, EVE itself or watching people react to when the server goes down
-
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Pacala
Gallente
AirHawk Alliance
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Posted - 2006.08.29 05:08:00 -
[56]
my system is still loading
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Kaaaaahn
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Posted - 2006.08.29 05:08:00 -
[57]
It wont let me log in in Abubdan
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Jester87
Bladerunners
Mordus Angels
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Posted - 2006.08.29 05:13:00 -
[58]
fix ec-p8r damnit.
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Orsonne Odeweaver
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Posted - 2006.08.29 05:13:00 -
[59]
Edited by: Orsonne Odeweaver on 29/08/2006 05:15:37
This reminds me of village of the damned, where everyone suddenly blacks out and that one guy blacks out onto the grill at the bbq.
EDIT: Turns out I didn't land on the grill, but instead landed in a pillow factory, thanks ccp.
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Valar
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Posted - 2006.08.29 05:13:00 -
[60]
Due to the fast growth of EVE, the database grows at a much faster rate then before. This means that we need to do more maintenance downtimes and can lead to incidents like what happened now.
With the biggest tables and the transaction log on the RAMSAN, we get dangerously low on diskspace there between extended maintenance downtimes, and tonight everything went boom when the transaction log filled up while a full backup was running on the database.
I've put in temporary measures to prevent this from happening again... well, prevent it from crashing the cluster because of this and we have more hardware on the way.
I'm really sorry for any inconveniance this downtime caused.
------
Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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skandalf
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Posted - 2006.08.29 05:15:00 -
[61]
lol....
the server is up its just that your character is stuck
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Eis Bachs
Karnival of Death Squad
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Posted - 2006.08.29 05:16:00 -
[62]
Originally by: Lysithea
Edited by: Lysithea on 29/08/2006 05:12:35
Oh come on... don't say the server is back up then give me this lame message when i try to log in:
"Your character is located within (Otitoh), which is currently loading.
Please try again in a moment."
Either bring the cluster up or don't. This half-assed attempt is bad. This is like jumping into my car in the morning to go to work and being told "two wheels don't work right now". Not much help there.
Then my other character tries to log in and is stuck at the login screen.
Please, just take the extra 10 minutes and get the whole cluster up. Stop the mediocrity.
I agree, though clearing that abortion of a cache file called machonet should help. CCP, please fix the state recognition of the client. kthnxbai
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Caryna
Caldari
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Posted - 2006.08.29 05:16:00 -
[63]
Originally by: ThunderGodThor
Originally by: aggiedog
Could we fly the Chinese server over to London and swap out the servers?
.... Its the DB and all its relaited things. The size of eve is the problem and untill the migration all the way over to the 64bit coding it wont be really fixed...
right, MySQL can't handle such large DB's very well. think about migrate to an other DB software, like ORACLE
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Lazuran
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Posted - 2006.08.29 05:16:00 -
[64]
Upgrade time: from 64GB to
http://www.superssd.com/products/tera-ramsan/
"The whole of NYC is not 1.0. Some back alley in the Bronx is deep 0.0, while right outside NYPD headquarters is 1.0." -- Slaaght Bana |
Sirial Soulfly
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Posted - 2006.08.29 05:18:00 -
[65]
Does Valar ever sleep ?
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 05:18:00 -
[66]
Edited by: hendo001 on 29/08/2006 05:19:15
Thx for the update valar, did they get u out of bed to sort it??
Hope the new Yarrrdware arrives soonÖ
edit: spellings n stuff
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Link removed - Wrangler |
hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 05:20:00 -
[67]
Originally by: Sirial Soulfly
Does Valar ever sleep ?
yeah in the ccp office above the servers as its nice n warm there
QTM is currently recruiting miners
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Visit our forums
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Link removed - Wrangler |
|
Valar
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Posted - 2006.08.29 05:22:00 -
[68]
Originally by: hendo001
Edited by: hendo001 on 29/08/2006 05:19:15
Thx for the update valar, did they get u out of bed to sort it??
Hope the new Yarrrdware arrives soonÖ
edit: spellings n stuff
Yeah, they got me out of bed to sort it. And now I'm going back to bed.
------
Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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Valar
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Posted - 2006.08.29 05:24:00 -
[69]
Note that, as after any startup, solarsystems will take some time to load, but especially now since the database failed over when the transaction log filled up, so its cache and buffers are all empty, so all data has to be read from its disks.
------
Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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Lazuran
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Posted - 2006.08.29 05:26:00 -
[70]
can't sell tritanium at the moment:
Screenshot
"The whole of NYC is not 1.0. Some back alley in the Bronx is deep 0.0, while right outside NYPD headquarters is 1.0." -- Slaaght Bana |
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 05:27:00 -
[71]
Edited by: hendo001 on 29/08/2006 05:27:58
Originally by: Valar
Originally by: hendo001
Edited by: hendo001 on 29/08/2006 05:19:15
Thx for the update valar, did they get u out of bed to sort it??
Hope the new Yarrrdware arrives soonÖ
edit: spellings n stuff
Yeah, they got me out of bed to sort it. And now I'm going back to bed.
Hope u get paid a call out fee m8
QTM is currently recruiting miners
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Link removed - Wrangler |
SonOTassadar
The Dead Parrot Shoppe Inc.
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Posted - 2006.08.29 05:30:00 -
[72]
Originally by: Valar
Note that, as after any startup, solarsystems will take some time to load, but especially now since the database failed over when the transaction log filled up, so its cache and buffers are all empty, so all data has to be read from its disks.
Valar: I think a sticky needs to go up addressing the issue at hand. I've seen more and more threads lately complaining about how the server is up but they can't get into the system they're in (it's still loading, as we've all seen). While I don't mind this, a number of people here feel that everything must work at exactly the moment you say it does.
Furthermore, adding to the sticky that new hardware is on the way may help ease the current influx of threads complaining about the server.
___________________________ |
hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 05:35:00 -
[73]
Originally by: SonOTassadar
Originally by: Valar
Note that, as after any startup, solarsystems will take some time to load, but especially now since the database failed over when the transaction log filled up, so its cache and buffers are all empty, so all data has to be read from its disks.
Valar: I think a sticky needs to go up addressing the issue at hand. I've seen more and more threads lately complaining about how the server is up but they can't get into the system they're in (it's still loading, as we've all seen). While I don't mind this, a number of people here feel that everything must work at exactly the moment you say it does.
Furthermore, adding to the sticky that new hardware is on the way may help ease the current influx of threads complaining about the server.
I have to agree with this, its an excellent point.
Also when is the new yarrrrdware due?
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MysticNZ
Solstice Systems Development Concourse
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Posted - 2006.08.29 07:06:00 -
[74]
Originally by: Lazuran
Edited by: Lazuran on 29/08/2006 05:40:08
Edited by: Lazuran on 29/08/2006 05:29:25
can't sell tritanium at the moment:
Screenshot
Edit: can't even move it back to my cargo ... same message.
Edit: relogging fixed it
Bug reported this two days ago. You can make it happen quite easily.
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Shittake
RONA Deepspace
Rule of Three
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Posted - 2006.08.29 07:12:00 -
[75]
Originally by: Valar
Due to the fast growth of EVE, the database grows at a much faster rate then before. This means that we need to do more maintenance downtimes and can lead to incidents like what happened now.
With the biggest tables and the transaction log on the RAMSAN, we get dangerously low on diskspace there between extended maintenance downtimes, and tonight everything went boom when the transaction log filled up while a full backup was running on the database.
I've put in temporary measures to prevent this from happening again... well, prevent it from crashing the cluster because of this and we have more hardware on the way.
I'm really sorry for any inconveniance this downtime caused.
While I am just a small-potatoe server tech in the real world, one of things I regulary do for my customers is capacity planning. It's not a very tough thing to do, and if its done correctly you NEVER run out of disk space.
You are either NOT listening to your IT support folks on their reccomendations OR they are failing at their jobs - either way your customer base is suffering from CCP's lack of capacity planning.
This is not rocket science. GET MORE RAMSAN SPACE NOW!!!!
Am I the only IT support guy who plays this game who sees this?
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Celiss
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Posted - 2006.08.29 07:56:00 -
[76]
What bothers me more than the failure for good capacity is what seems like the lack of monitoring of a known recurring condition.
It seems that running out of space due to growing transaction logs has brought things down several times now. Seems like it'd be nice if they got pages/SMSes when they're down to their last 5% or some other critical level, so they can go fix the problem before it takes the form of a messy crash. Even if the server still had to be restarted, a "server will restart in 15 minutes" would be a big improvement over the outright crashes. And help reduce the massive number of petitions that flow into customer service everytime the server crashes.
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DukeJoost1
The Last Solution Inc
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Posted - 2006.08.29 07:59:00 -
[77]
Originally by: ****take
This is not rocket science. GET MORE RAMSAN SPACE NOW!!!!
Am I the only IT support guy who plays this game who sees this?
No, I see it too.
And seen at many of my customers.
Doing storage management....
Capacity planning indeed.
Fly safe.
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Matthew
Caldari
BloodStar Technologies
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Posted - 2006.08.29 08:00:00 -
[78]
Originally by: ****take
While I am just a small-potatoe server tech in the real world, one of things I regulary do for my customers is capacity planning. It's not a very tough thing to do, and if its done correctly you NEVER run out of disk space.
Capacity planning is always based on estimates of what will happen. Estimates are never exact, no-one has the ability to see the future. If growth outstrips estimates by a significant amount, even generous safety margins can be exceeded.
Of course, if that starts happening in a small-potato world, it's usually quick and easy to grab some more drives and bung them in the disk array. Standard drives, controllers etc are always in stock and available on short notice. Strangely enough, RAMSAN's are not available for next-day delivery. There won't be stocks sitting around the place because it's such a high value, low volume item. I'd be surprised if the company even started making it until they had the order in. Combine that with shipping it from the US to Iceland for testing, then Iceland to London for installation, and you're looking at a lead-time measured in months.
So they may well have ordered another RAMSAN back before this even became a player-visible problem, and are now at the mercy of time factors that they have no control over.
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There is no magic Wand of Fixing, and it is not powered by forum whines. |
Miss Overlord
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Posted - 2006.08.29 09:08:00 -
[79]
yes capacity seems to be the thing (removal of 12 month old inactive accounts is a good start)
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Helison
Gallente
Times of Ancar
R i s e
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Posted - 2006.08.29 09:40:00 -
[80]
Originally by: Miss Overlord
yes capacity seems to be the thing (removal of 12 month old inactive accounts is a good start)
Removal of all BM`s might be a better start.
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PhamNuwen
Caldari
Bungee Jumper
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Posted - 2006.08.29 10:24:00 -
[81]
Edited by: PhamNuwen on 29/08/2006 10:26:21
Originally by: Valar
Due to the fast growth of EVE, the database grows at a much faster rate then before.
:
...and tonight everything went boom when the transaction log filled up while a full backup was running on the database.
I've put in temporary measures to prevent this from happening again... well, prevent it from crashing the cluster because of this and we have more hardware on the way.
...
Script:
if (LowOnDiskSpace) then CancelBackup; //remarked DBA: we did never need the backups...
__
still wating for infos about patches and the arrival of new content |
Miss Overlord
Gallente
Garoun Investment Bank
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Posted - 2006.08.29 11:25:00 -
[82]
Originally by: Helison
Originally by: Miss Overlord
yes capacity seems to be the thing (removal of 12 month old inactive accounts is a good start)
Removal of all BM`s might be a better start.
i support both ideas if not entire BM remove a limit of 5000 or 10000 per character.
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storm2k5
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Posted - 2006.08.29 11:25:00 -
[83]
Originally by: ****take
Originally by: Valar
Due to the fast growth of EVE, the database grows at a much faster rate then before. This means that we need to do more maintenance downtimes and can lead to incidents like what happened now.
With the biggest tables and the transaction log on the RAMSAN, we get dangerously low on diskspace there between extended maintenance downtimes, and tonight everything went boom when the transaction log filled up while a full backup was running on the database.
I've put in temporary measures to prevent this from happening again... well, prevent it from crashing the cluster because of this and we have more hardware on the way.
I'm really sorry for any inconveniance this downtime caused.
While I am just a small-potatoe server tech in the real world, one of things I regulary do for my customers is capacity planning. It's not a very tough thing to do, and if its done correctly you NEVER run out of disk space.
You are either NOT listening to your IT support folks on their reccomendations OR they are failing at their jobs - either way your customer base is suffering from CCP's lack of capacity planning.
This is not rocket science. GET MORE RAMSAN SPACE NOW!!!!
Am I the only IT support guy who plays this game who sees this?
You know, non-potatoe-ramsan-disks aren't exactly cheap.
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Tetra gramaton
Gallente
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Posted - 2006.08.29 12:21:00 -
[84]
Arghhhh this is so frutrating to be an aussie gamer in eve. It goes down EVERY night at 9pm and is suppose to be back up at 10pm... Wow 50% of the time after 10 I cant get back in. I give up after 10.30pm and figure it not worth trying any more :(
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Riho
Mercenary Forces
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Posted - 2006.08.29 12:26:00 -
[85]
Originally by: Valar
Note that, as after any startup, solarsystems will take some time to load, but especially now since the database failed over when the transaction log filled up, so its cache and buffers are all empty, so all data has to be read from its disks.
makes perfect sense :D
ty for the info :)
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w0rmy
Intensive CareBearz
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Posted - 2006.08.29 12:29:00 -
[86]
Originally by: storm2k5
You know, non-potatoe-ramsan-disks aren't exactly cheap.
Especially when theyre all being bought for the china cluster!
Originally by: Avon
Originally by: Dark Shikari
What single item is larger than a jetcan?
My ego?
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storm2k5
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Posted - 2006.08.29 12:42:00 -
[87]
Originally by: Jim McGregor
Current status: Market item listings not responding. Undock works, mailbox works, wallet works.. everything works except market.
Give it a few minutes m8, always the same after DT
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Jim McGregor
Caldari
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Posted - 2006.08.29 12:43:00 -
[88]
Edited by: Jim McGregor on 29/08/2006 12:44:09
Originally by: storm2k5
Originally by: Jim McGregor
Current status: Market item listings not responding. Undock works, mailbox works, wallet works.. everything works except market.
Give it a few minutes m8, always the same after DT
I think it worked pretty well there for a few days actually... maybe it was the queues helping things.
---
Eve Wiki | Eve Tribune | Eve Pirate |
Pookie McPook
Nova Synergy PLC
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Posted - 2006.08.29 13:57:00 -
[89]
Originally by: Valar
Due to the fast growth of EVE, the database grows at a much faster rate then before. This means that we need to do more maintenance downtimes and can lead to incidents like what happened now.
With the biggest tables and the transaction log on the RAMSAN, we get dangerously low on diskspace there between extended maintenance downtimes, and tonight everything went boom when the transaction log filled up while a full backup was running on the database.
I've put in temporary measures to prevent this from happening again... well, prevent it from crashing the cluster because of this and we have more hardware on the way.
I'm really sorry for any inconveniance this downtime caused.
Maybe CCP should think about upgrading their 286's
Seriously though....we gamers are constantly being told that we need to upgrade to higher and higher grade spec machines in order to run games...perhaps the gaming companies should consider this when selecting their servers? We ARE paying our subscription for a reason you know.... not just to be divided out by way of dividends, share options or corporate hospitality in Bermuda.
Perhaps the grail of a shardless universe is not tenable with current technology after all. 
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storm2k5
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Posted - 2006.08.29 14:09:00 -
[90]
Originally by: Pookie McPook
Originally by: Valar
Due to the fast growth of EVE, the database grows at a much faster rate then before. This means that we need to do more maintenance downtimes and can lead to incidents like what happened now.
With the biggest tables and the transaction log on the RAMSAN, we get dangerously low on diskspace there between extended maintenance downtimes, and tonight everything went boom when the transaction log filled up while a full backup was running on the database.
I've put in temporary measures to prevent this from happening again... well, prevent it from crashing the cluster because of this and we have more hardware on the way.
I'm really sorry for any inconveniance this downtime caused.
Maybe CCP should think about upgrading their 286's
Seriously though....we gamers are constantly being told that we need to upgrade to higher and higher grade spec machines in order to run games...perhaps the gaming companies should consider this when selecting their servers? We ARE paying our subscription for a reason you know.... not just to be divided out by way of dividends, share options or corporate hospitality in Bermuda.
Perhaps the grail of a shardless universe is not tenable with current technology after all.
God, they are not stupid. You really think they didn't consider to get more space for the transaction logs? 1GB of ramsan costs roughly 2000$, that's without implementation. They currently have 64GB ramsan-400 if I'm not mistaken, and that baby costs 130'000$
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hendo001
Caldari
Quantum Tech Mining
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Posted - 2006.08.29 14:18:00 -
[91]
and down the server went and back up again.....
I think the server nodes decided to reset....
Visit the QTM forums Linkage
Also visit my blog Linkage |
Sku1ly
STK Scientific
Ascendant Frontier
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Posted - 2006.08.29 14:18:00 -
[92]
I really do think this Dragon Patch has done more harm than good.
Queues which weren't meant to be in the game but are, currently 72 in queue to log into the server which is at max capacity at a little under 17,000 players.
Systems queue you to jump out of, especially annoying with hostiles chasing you.
Worked much better on the old client :(.
STK-S |
Technosites
Beagle Corp
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Posted - 2006.08.29 14:24:00 -
[93]
uh, twhen every1 just got kicked from the server, except from me, things got a little bit interesting.
MINERS HEAVEN
:D:D:D:D:D::D WD DEVS
Technosites
-------------------------------------
"We would change the world, but God wouldn't give us the source code."
http://www.eve-tribune.com |
Hurgrin Kanso
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Posted - 2006.08.29 14:31:00 -
[94]
Hi all. =)
Im rather new to Eve (bought it last week), is there any light at the end of the Tunnel that this will getting better? The Daily downtime is fine with me, but the Server crashes raise the question if it wouldnt had be better to wait til i buy it. |
Onin Ra
Trail of Tears
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Posted - 2006.08.29 14:32:00 -
[95]
CCP is really making bad name for itself right now.
---
First pvp expirience in eve is alot like having first sex, you have absolutely no idea what you are doing, but it is exciting and one way or another its over way too fast.
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Antodias
Gallente
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Posted - 2006.08.29 15:58:00 -
[96]
Power Failure?
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PKlavins
Caldari
3rdlane Industries
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Posted - 2006.08.29 15:59:00 -
[97]
aw cmon people give CCP a break, how often does this happen? once in a deep blue moon. if a huge crash happened every week, iceland would be invaded but it doesnt. hopefully the cause of all this is just the dragon code's growing pains or watever...
I make sigs/banners 5mill each, convo/evemail for details
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Captain Glumbo
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Posted - 2006.08.29 16:03:00 -
[98]
it may be a router problem. my pings are going from ther north of england to london, then to new york, and finally back to docklands (in london)
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Jim McGregor
Caldari
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Posted - 2006.08.29 16:03:00 -
[99]
Originally by: Hurgrin Kanso
Hi all. =)
Im rather new to Eve (bought it last week), is there any light at the end of the Tunnel that this will getting better? The Daily downtime is fine with me, but the Server crashes raise the question if it wouldnt had be better to wait til i buy it.
They are indeed having problems right now. The last month have been awful. But im certain they are working on it with all able hands. Its just frustrating both for them and us players when the servers are this unstable.
But Eve is a fantastic game and I think you should stick around even with the occasional crashes these days. Its worth it.
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Eve Wiki | Eve Tribune | Eve Pirate |
mrs zapp
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Posted - 2006.08.29 17:49:00 -
[100]
any chance of a refund? for all this lost time on line ...
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Avon
Caldari
Black Nova Corp
Band of Brothers
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Posted - 2006.08.29 17:51:00 -
[101]
Originally by: mrs zapp
any chance of a refund? for all this lost time on line ...
Talk to the network suppliers.
CCP don't run the internet.
The Battleships is not and should not be a solo pwnmobile - Oveur
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Priest Valon
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Posted - 2006.08.29 18:22:00 -
[102]
Edited by: Priest Valon on 29/08/2006 18:22:31
this error like every 5 mins makes u go nuts not to mention when u ship gets blown up and u get the bloody error and u cant warp out ur pod
ccp suporting the agent runners market like this burning true inplnts like a nutter
EXCEPTION #5 logged at 29-8-2006 18:23:53 Unhandled
exception in TaskletExt
Traceback (most recent call last):
File "C:/Builds/dragon_patch/common/lib\bluepy.py", line 19, in
__call__
File "C:/Builds/dragon_patch/client/script/ui/shared/userentry.py", line
440, in Kill
AttributeError: CheckPos
This function was called with arguments:
self : <BlueWrapper: triui.UIContainer>
Additionally, the local namespace contained:
par : <Instance of 'UIWindow', (destroyed=0, name="desktop",
parent="None")>
eve.session was <Session: (sid:17, clientID:0, mutating:0,
locationid:60001801, corprole:0x15C20007BE0600L,
userid:196025, languageID:NL, regionid:10000002,
constellationid:20000023, role:0x3, charid:932463593,
allianceid:128083539, corpid:1114257812, gangrole:0,
shipid:827348811, stationid:60001801, solarsystemid2:30000162,
address snip, userType:21, hqID:60012412,
rolesAtAll:0x14020000000600L, rolesAtHQ:0x1C000070E0000L,
rolesAtBase:0x1C000070E0000L,
rolesAtOther:0x1C00007BE0000L, genderID:1, bloodlineID:1,
raceID:1)>
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Herculite
Eve Defence Force
Ascendant Frontier
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Posted - 2006.08.29 19:02:00 -
[103]
Well at least we can't get caught in a pointless, game breaking, poorly implemented jump gate qeue
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Lazuran
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Posted - 2006.08.29 22:58:00 -
[104]
Originally by: storm2k5
God, they are not stupid. You really think they didn't consider to get more space for the transaction logs? 1GB of ramsan costs roughly 2000$, that's without implementation. They currently have 64GB ramsan-400 if I'm not mistaken, and that baby costs 130'000$
So what? That's peanuts for any company of this size and with a core business that requires this kind of hardware. CCP isn't a 3 man company that lives on old grannies' voluntary donations, you know.
"The whole of NYC is not 1.0. Some back alley in the Bronx is deep 0.0, while right outside NYPD headquarters is 1.0." -- Slaaght Bana |
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