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Thread Statistics | Show CCP posts - 3 post(s) |
Henry Loenwind
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Posted - 2006.09.20 13:32:00 -
[61]
Originally by: DukDodgerz do you drive a car without ever looking at the gas gauge?? (assuming you are even old enough to drive, and by your post, i wonder...)
Do you drive a car where the gas gauge is located in the motor compartment so it can only be looked at when the car is switched of and it takes about 3 minutes and some tools to do so?
I'm sure, you would be the first one to complain to your car manufacturer if it was so.
However with EVE it is that way. The "gas gauge" is located at the web site, so you can not look at it while EVE is running (ok, true only for about 50% of the players), and you need extra tools (a web browser) to do so.
PS: I found that 99% of the people that call others non-adults are in fact kids themselves.
PSS: This thread is another example of what I hate about EVE: Everyone who has an opinion is told to quit the game instantly or to commit (real life) suicide instead.
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Alessar Kaldorei
Caldari Astral Wolves
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Posted - 2006.09.20 13:37:00 -
[62]
Originally by: Erfnam Best way to view this is, would you expect a phone company to let you finish your current call if you did not pay your bill?
Actually, where I live, that would be illegal. Companies that provide services are required by law to give cessation of service notices before cutting off a service. Furthermore, cable companies for instance choose to provide the service for up to a month of overdue payment before cutting the service. They'd rather have to chase a guy with a debt than risk losing a customer.
You might want to review how your phone, gas and electricity companies work before using them as examples.
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Tammaria Snegallja
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Posted - 2006.09.20 13:40:00 -
[63]
Originally by: Erfnam Best way to view this is, would you expect a phone company to let you finish your current call if you did not pay your bill?
No, but I expect my phone company to send me a bill before the cut the line. And guess what? They do. I never got a bill from CCP asking me to pay my fee.
Maybe it's normal in the US that you have to keep trakc what subscruption to pay and when. It is not in other parts of the world. I have never paid some real life subscription fee without getting some bill asking me to do so. Not phone, no magazines, not internet, not electricity, not water, not gas, not car rates, not taxes, nor rent. Only MMORPGs.
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Gyn Seng
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Posted - 2006.09.20 13:49:00 -
[64]
Originally by: Gonada LOL
cheap OP, doesnt pay his bills , then has the audacity to come to the boards crying?
man, wtf is up with people nowdays? how much more pathetic can you get.
grow the hell up
Someone should take their fingers on a vacation?
You ve been around here long enough to know you ought to r e a d the thread before replying?
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Vincent Gaines
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Posted - 2006.09.20 15:05:00 -
[65]
Originally by: Jiekon Edited by: Jiekon on 20/09/2006 11:46:54
Originally by: Biltic Creen I guess that comes from China, cause afaik they pay their real playing time, not monthly like we do.
you are mistaken. EvE China also have monthly subscriptions.
edit: unfortunately, i cannot comment on your billing issue, but you may email [email protected] if you have any questions.
I'm sorry, but doesn't a developer have control over how a game is developed?
In other words, if you're on the development team, how are you not able to code in a warning?
I apologize if this is too sensical in nature.
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Hllaxiu
Shiva Morsus Mihi
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Posted - 2006.09.20 15:18:00 -
[66]
Originally by: Erfnam Best way to view this is, would you expect a phone company to let you finish your current call if you did not pay your bill?
I dunno about you, but I've never recieved a bill from CCP. This is what the complaint is - the OP did not know that his credit card company had denied payment or whatever happened. --- Our greatest glory is not in never failing, but in rising up every time we fail. - Emerson |
Hllaxiu
Shiva Morsus Mihi
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Posted - 2006.09.20 15:21:00 -
[67]
Originally by: Vincent Gaines
Originally by: Jiekon Edited by: Jiekon on 20/09/2006 11:46:54
Originally by: Biltic Creen I guess that comes from China, cause afaik they pay their real playing time, not monthly like we do.
you are mistaken. EvE China also have monthly subscriptions.
edit: unfortunately, i cannot comment on your billing issue, but you may email [email protected] if you have any questions.
I'm sorry, but doesn't a developer have control over how a game is developed?
In other words, if you're on the development team, how are you not able to code in a warning?
I apologize if this is too sensical in nature.
Isn't Jiekon an artist? --- Our greatest glory is not in never failing, but in rising up every time we fail. - Emerson |
Entrophos
Gallente
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Posted - 2006.09.20 15:25:00 -
[68]
I agree that this is pretty lame. At least give people a warning popup similar to the server downtime popup so they can stop what they're doing and get to safety, then either go pay or else find out what the problem is with their billing. This is just common courtesy to their customers, and any change in policy like this should have been communicated in the first place.
CCP is starting to look more and more unprofessional lately. I'm getting reminded more and more of how SOE operates. This isn't a good trend at all.
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Pestillence
Chav-Scum
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Posted - 2006.09.20 15:34:00 -
[69]
Originally by: Nerdalus
Originally by: Sam Spacey Now if I had been in my carrier with 13 very expensive fighters out, or maybe if I had been in a freighter going through dodgy 0.0 and my connection was cut. Damn even if I was in a mid fleet battle and it was cut!!!!
Originally by: Sam Spacey No... I'm complaining about being cut off with no notice, and having 13 fighters from carrier being left in limbo being attacked by npc... while I try to sort out my credit card details.
err someones telling porky pies.
Plain and simple, you didnt pay on time you were kcicked from server, pay your bills on time and it wont happen.
QFT, someone is a dirty liar
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Matthew
Caldari BloodStar Technologies
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Posted - 2006.09.20 15:35:00 -
[70]
Originally by: Vincent Gaines I'm sorry, but doesn't a developer have control over how a game is developed?
In other words, if you're on the development team, how are you not able to code in a warning?
I apologize if this is too sensical in nature.
The Dev that does the sound effects won't know the first thing about coding in billing warnings.
The Dev that designs the ship models won't know the first thing about coding in billing warnings.
The Dev that designs missions won't know the first thing about coding in billing warnings.
There is a dev that will have control over that bit of the game, but it's not this dev. ------- There is no magic Wand of Fixing, and it is not powered by forum whines. |
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FatChance
Defenders of Order New Eden Conglomerate
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Posted - 2006.09.20 15:37:00 -
[71]
I also was unaware that your connection is terminated once payment expires. Thought it at least went until the next DT. It would be nice to get an e-mail at least 24 hours before it expires. Another nice feature would be a secondary payment source. So if you want to use a GTC, as soon as it expires, it charges the second source. Same goes for expired CC's. Then they should send an e-mail notifying you that the original source is no longer valid.
Just a couple of thoughts. /me checks all accounts for expiration dates.
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Joskken Inx
J.H.E.N.R Pure.
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Posted - 2006.09.20 15:41:00 -
[72]
The level some of you strive to bait and flame is amazing. Really.
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Syphir Hryell
Brotherhood Cartel Pax Familia
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Posted - 2006.09.20 15:46:00 -
[73]
23 free hours * 30,000 users = lots of free hours.
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Helen Baque
Gallente Baque Industries
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Posted - 2006.09.20 15:53:00 -
[74]
I paid a year in advance months ago, so I don't even remember when my next payment is due. I would hate to get cut off mid-mission just because I forgot that a payment was due. Postponing a cutoff to downtime would be a nice customer service courtesy.
-- I already have a girlfriend. Her name is EVE. ;-) |
Philip Sterling
GALAXIAN Rule of Three
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Posted - 2006.09.20 15:58:00 -
[75]
might want to check when your rent is due. most landlords will kick you out for non-payment as well.
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Sam Spacey
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Posted - 2006.09.20 16:01:00 -
[76]
Originally by: Pestillence
Originally by: Nerdalus
Originally by: Sam Spacey Now if I had been in my carrier with 13 very expensive fighters out, or maybe if I had been in a freighter going through dodgy 0.0 and my connection was cut. Damn even if I was in a mid fleet battle and it was cut!!!!
Originally by: Sam Spacey No... I'm complaining about being cut off with no notice, and having 13 fighters from carrier being left in limbo being attacked by npc... while I try to sort out my credit card details.
err someones telling porky pies.
Plain and simple, you didnt pay on time you were kcicked from server, pay your bills on time and it wont happen.
QFT, someone is a dirty liar
Fiting name dude (Chav Scum) before you shout dirty liar read the post carefully.
I regularly fly my thanatos in deep 0.0 with yes you guessed it 13 fighters (us ascn are quite well off don't ya know :P ) I was talking with foresight.. I don't peticularly want to be in that situation. And I don't want to have to keep on checking 3 the CCP web pages on my account to check the exact date my payment is due..because...OMG!!! my 3 accounts are on different days and times OMG!!!! Heaven forbid that 3 months down the line (think about it ....3 months) I might forget that burning moment that was ..."the payment time".
I know some of you might hold it up there above your birthday or Christmas day, but to me it's pretty damn low on my real life list of s*it to remember. As it happens I was in a coveter with 5 t2 mining drones, but I could have quite easily been hunting in my carrier or tanking a mining op etc...
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Sam Spacey
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Posted - 2006.09.20 16:02:00 -
[77]
Originally by: Philip Sterling might want to check when your rent is due. most landlords will kick you out for non-payment as well.
What 1 sec past rent due? Don't think so... maybe 10 mins... at least that gives you time to put your hand in your wallet and pay the man.
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Locke DieDrake
Port Royal Independent Kontractors Imperial Republic Of the North
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Posted - 2006.09.20 16:02:00 -
[78]
Originally by: Sam Spacey Edited by: Sam Spacey on 20/09/2006 09:00:01 It's not about getting an extra few hrs play, if you used your brains you'd realise that I would get charged for that next DT.
Man what is with the narrow minded children on these forums. It used to be that when it came time to pay you did so at the next dt. That way nothing got disrupted, hell I would have appreciated a 30 min warning, that would have been time enough to have sorted out the payment.
With life as hectic as it is (forgive me if my 3 month built in eve payment reminder was not remembered by myself!), I do not appreciate being cut off the second payment elapses! Could they not just wait until DT. So I forgot to pay my subscription the second before it ran out!!! Big freaking deal, they won't lose any money if they just waited until next DT. With 3 accounts that have been paid for, for over 3 years... it could be forgiven that sometimes I might forget when I need to pay.
What wwe don't need is our accounts being shut down with now warning in the middle of something important.
It shows a real mistrust and I find it quite rude that we were not even told this would happen.
The only narrow minded child I see around here is you.
Lets apply your logic to many of the other common services out there.
Cable company cuts you off in the middle of your favorite show. You call and complain, I was goning to pay it, I swear, you should have just left it on till I did.
You are talking to your mommy on the phone and she say " I think I'm pr.." click. You complain to the phone company, I was gonna pay the bill, you should have left it on until I did, now I don't know if my mom is pregnant again.
You are driving down the road and your car shuts off. You call the local gas station and ***** about how you should have had more warning. And how you planned to pay, just not right this second, and it's not fair that your car just stoped in the middle of the road.
Pretty childish if you ask me.
Now, to address the actual issue at hand. Should CCP be cutting people off that haven't payed? Yep. To the second, sure. Should there be an automated message 2 days ahead of the cut off? Yes. Should you get an few hours warning when possible in game? Yes.
Should you complain that your service term was up, you don't have automatic billing and you "forgot" to pay when it ran out? Well, I'll leave that for you to figure out.
I'll give you a hint though, complaining is the last resort of the weak and foolish.
___________________________________________ The deeper you stick it in your vein, the deeper the thoughts there's no more pain. ___________________________________________
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Sam Spacey
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Posted - 2006.09.20 16:05:00 -
[79]
Edited by: Sam Spacey on 20/09/2006 16:06:14 Locke DieDrake said:
Quote: Pretty childish if you ask me.
Now, to address the actual issue at hand. Should CCP be cutting people off that haven't payed? Yep. To the second, sure. Should there be an automated message 2 days ahead of the cut off? Yes. Should you get an few hours warning when possible in game? Yes.
So you agree with what I have been saying then
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Sam Spacey
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Posted - 2006.09.20 16:09:00 -
[80]
Ok lets spell this out for the mentaly challeged people who just do not get this.
1. Do not cut us off when payment is due without 10 min warning at least.
2. nope ...think I've said it ..it really is that simple. Oh and those of you who do not get reminders for none payment of bills, are probably too young to be the ones paying the bills
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Arcadia1701
Gallente Research Associates
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Posted - 2006.09.20 16:15:00 -
[81]
yeh, i mean, even WOW had a warning lol, it began at 6 hours, every hour till 1 hour , then every 15 minute and then u got booted, now, why would this be so hard to implemnt here?
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Death Kill
Caldari direkte
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Posted - 2006.09.20 16:19:00 -
[82]
Originally by: Sam Spacey Ok I understand that eve needs paying for, and when my subscription runs out, it normally tells me when I log on...then I pay.
But in the MIDDLE of playing I get a pop up saying "Your connection to game will be severed because of subscription payment needed" and POOF I was cut off.
Now if I had been in my carrier with 13 very expensive fighters out, or maybe if I had been in a freighter going through dodgy 0.0 and my connection was cut. Damn even if I was in a mid fleet battle and it was cut!!!!
This is NOT acceptable, I ALLWAYS pay my subscriptions in eve, and would appreciate not being cut off until I next log in. Are you really that money grabbing???
I wondered what the new code in Dragon patch was...way to go CCP, give a cigar to the man that thought this idea up duh!
lol n00b
Recruitment |
Sam Spacey
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Posted - 2006.09.20 16:26:00 -
[83]
Better to be a 3.5 year playing noob than a mentally challeged muppet with nothing constructive to post
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Jim McGregor
Caldari
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Posted - 2006.09.20 16:28:00 -
[84]
Time to lock this crap.
--- Eve Wiki | Eve Tribune | Eve Pirate |
Galk
Gallente Autumn Tactics
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Posted - 2006.09.20 16:35:00 -
[85]
Originally by: Joskken Inx The level some of you strive to bait and flame is amazing. Really.
Agreed.
This is the most relivent statement in the thread.
"All of a sudden, and without notice, they changed the system. I'm sure the OP will be careful now on the day his subscription runs out. I know I will too thanks to him, for sharing his experience. However, there's a lot of other people (over 140k subscriptions, was it?) that don't check the forums regularly. They don't know the rules have changed, and there's no official mention of it anywhere."
It's happend to me twice, my cc hasn't auth'd (ccp's connection with the bank or something), iv'e gone to log in the morning without any luck... it wouldn't have been good if i was in a situation like the op describes, if i was playing at the time that happend given the new system....
It's a point that im glad somebody has atleast highlighted.. im pretty sure not many knew about this... it would have been nice if ccp told the population.....
If nothing else to ease the petition que that could come rolling in because of it ______
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Moxprow
Cereal Killerz Chimaera Pact
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Posted - 2006.09.20 16:37:00 -
[86]
Originally by: Arakasai I wonder what every person in Eve getting 23 hours for free every month would do to their projections?
Because, please remember that anything nice that is done is generally abused shortly there after.
Ponder ...
Gee I wonder if I've lost 23 hours of playtime dude to unschedualed downtimes in the last few months to a year? Sounds like a pretty resonable trade-off to let him play to the next downtime.
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RedDevil
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Posted - 2006.09.20 16:45:00 -
[87]
LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL LLLLLLLLLLLOLOLOLOLOLOLOOOOOOOOOOOOOOOOOOOOOLLLLLLLLL
CCP > You.
Next time pay for your sub nubber.
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DukDodgerz
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Posted - 2006.09.20 16:50:00 -
[88]
Originally by: Henry Loenwind
Originally by: DukDodgerz do you drive a car without ever looking at the gas gauge?? (assuming you are even old enough to drive, and by your post, i wonder...)
Do you drive a car where the gas gauge is located in the motor compartment so it can only be looked at when the car is switched of and it takes about 3 minutes and some tools to do so?
I'm sure, you would be the first one to complain to your car manufacturer if it was so.
However with EVE it is that way. The "gas gauge" is located at the web site, so you can not look at it while EVE is running (ok, true only for about 50% of the players), and you need extra tools (a web browser) to do so.
PS: I found that 99% of the people that call others non-adults are in fact kids themselves.
PSS: This thread is another example of what I hate about EVE: Everyone who has an opinion is told to quit the game instantly or to commit (real life) suicide instead.
YOU have proven you are not an adult. YOU blame anyone else for your mistake, but refuse to admit fault. YOU want free time past what you paid for, but would toss a hissy fit if they had refused your login due to the impending disconnect due to NON PAYMENT. YOU made the payment and don't have a clue what you paid for or when you paid it, so it is somehow CCP's fault at this point??
I hear Walmart has a sell on clues, hurry up and go buy one.
(OP seems to think they can run a cc past its limit, drive cars when the gauge says it is empty, and the op thinks CCP should give them free playtime beyound what they paid for. Now has the OP thought that it is not CCP's job to hold their hand and babysit their account to be sure the OP has paid up for the time to play for that day/hour/minute?)
☺ FRODO HAS FAILED; BUSH HAS THE RING!!! The HippoKing spots a new post |
Death Kill
Caldari direkte
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Posted - 2006.09.20 16:58:00 -
[89]
Edited by: Death Kill on 20/09/2006 16:58:19
Originally by: Sam Spacey Better to be a 3.5 year playing noob than a mentally challeged muppet with nothing constructive to post
Let me get this straight, you dont pay your sub and you get upset when the timer locks you out of the game?
I rarly type this but..... ROFL.
edit : And youre not the only one being playing since 2003. Climb of your high horse and chill the f out.
Recruitment |
Sam Spacey
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Posted - 2006.09.20 17:03:00 -
[90]
Still not getting it then Death kill......
1. 10 min warning before connection severed.
That is all, nothing free, no play till dt....
Do you get it...
10 min warning before connection severed.... repeat 5 times then maybe write it down in pencil on paper and read allowed... slowly.
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