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Moebbius
Wolfsbrigade
0
|
Posted - 2011.12.01 20:41:00 -
[1] - Quote
Hello, I am having massive client freezes all the time.
Most of the time my client stops responding, and then i need to reboot the pc. I cleaned cache/setting and also did a full reinstal of eve. But i am still having massive client freezes.
Also when i close eve, my intere pc does barely respond.
Systemspecs are: Windows 7 - 64bits Geforce 460GTX 8gb ddr3 ram intel i7 with 3.07ghz
How can i solve this?
|

Moebbius
Wolfsbrigade
0
|
Posted - 2011.12.02 22:43:00 -
[2] - Quote
Up top |

Shear Terror
Northstar Cabal Important Internet Spaceship League
0
|
Posted - 2011.12.09 01:36:00 -
[3] - Quote
I'm having the same problem. EVE is locking up on me and causing windows to become totally unresponsive. Sometimes I can attempt to close the client but windows remains unresponsive and I have to manually restart the machine. I've tested 3 other games and none of them crash. I can run the client on occasion with full screen mode, but windowed mode definitely crashes 100% of the time.
Please help!
Intel Core i5-2500 Sandy Bridge 3.3GHz ASRock Z68 Extreme4 16GB Kingston HyperX T1 DDR3 1600 BFG Geforce GTX 275 Coolermaster Real Power Pro 1000w PSU Windows Home Premium 64bit |

Shear Terror
Northstar Cabal Important Internet Spaceship League
0
|
Posted - 2011.12.10 03:31:00 -
[4] - Quote
bump |

Acom431
Perkone Caldari State
0
|
Posted - 2011.12.11 06:15:00 -
[5] - Quote
I also am having freezing issues. All I have to do is start the game, I cant even sign on before it freezes. This did not happen with the initial release of crucible. It started after the first update. I cannot find anything in the logs that relate to it, other than when it says that it found and error when I had to do a hard reset of the computer.
Alienware m15x Windows 7 Home i7 740qm 8gb ram ATI Mobility Radeon 5800 series
I have a DxDiag available would I post it here? I can also get a log server up as soon as I know where I should post it. |

LeHarfang
Intersteller Masons Wonder Kids
3
|
Posted - 2011.12.11 07:23:00 -
[6] - Quote
I think you should file a petition for support and send them those two files. |

Acom431
Perkone Caldari State
0
|
Posted - 2011.12.11 20:41:00 -
[7] - Quote
Ok, here's a good dumb question I have look and cannot seem to find. Where would I file this petition at. I cannot do it in game as it freezes every time. |

Jack Sparroxx
TURN LEFT
5
|
Posted - 2011.12.12 22:18:00 -
[8] - Quote
BUUUUMPPP
I'm having the same issues.. computer freezes up after a few minutes, sometimes I cant even get to the character screen. Windows is unresponsive and I have to reboot the computer manually. Eve is th eonly program that I have that causes this problem.
I have unstalled and installed +15times, reinstalled Windows 7 64bit, used old and new Nvidia drivers, run in safe mode, normale mode, run in vista and xp modes, nothing helps. Even turned off firewalls both in software and in my router, also turned off various other anti-virus programs.
cleaned out old DLL's and even tried to run it on a WMware, notheing helps. I have run all sorts of software and hardware diagnostics and stress test's, no faults have popped up at all.
system. Windos 7 64bit professional. Eng version. ASUS Rampage III Formula, Socket-1366 Gigabyte GeForce GTX 560Ti 1GB PhysX Corsair Dominator DHX DDR3 1600MHz 12GB Intel CoreGäó i7 Quad Processor i7-950
Also this problem occured after the first update.
Pwetty please fix it, I need my Eve-fix and I'm a 6year running addict, I'm dying here.  |

Hye Torque
2
|
Posted - 2011.12.12 22:43:00 -
[9] - Quote
OMG, Thank God I am not the only one having this issue...I thought my comp went bananas. I tried all sort of diagnostic tools for sdd, memory, installed latest drivers... everything is fine from the hardware perspective. The freezing happens only when Eve is running.
I really hope this will be fixed in tommorow's patch cause it's trully an Eve software related issue. |

ISquishWorms
32
|
Posted - 2011.12.13 10:59:00 -
[10] - Quote
Confirming I also have this issue. It is not our computers it is Eve I do not have this issue with any other game or application that I run on my PC. I guess we all have to hope that something is done to address this issue either that or we just learn to live with it.
Unlike most of you though I am running : Windows XP x86 (SP3) |

Jack Sparroxx
TURN LEFT
5
|
Posted - 2011.12.13 12:17:00 -
[11] - Quote
Well. ofcauase one can learn to live with it, the game can't be played at all. So it's not even a matter of choise. And this is the first time in the nearly 6years I have played eve I have had problems like this, so it's really anoying to say the least.
But in any event I'm not gonna continue to sub my 4 accounts as it will be a massive waste of money since I cant run the game on my computer. I can use the money on beers instead |

Jack Sparroxx
TURN LEFT
5
|
Posted - 2011.12.13 17:23:00 -
[12] - Quote
Got an response from a petition.
Hi.
Check if PhysX is set to GPU in the nVidia Control Panel. If it is change it to CPU to see if there's any difference.
Best regards, Senior GM xxxxxx EVE Online Customer Support
Maybe some of you guys can solve your problem by trying this approach.
I got some more observations some of you guys may have come across as well.
I had the settings on auto, cpu or gps select.
I'm 100% sure it have to an isue on your side of it, as I'm not the only one having this problem as I have pointed out allready. And Eve worked fine before the cruible patch, and cruible worked fine untill the first UI pathes was releaseh.
Also. I have been able to log in to game, but the game lags' out extreamly quikly and the computer freezes up maby after a minute or two, And it will definatly freeze up when I jump to a another system.
To me it sounds like some memory, cashe problem of some sorts. Also when start up the client I always get the EULA displayed, and same goes with that introduction video, even though both are only shown one time the first time you use the client. Furthermore settings like audio ticked off in the game setting also gets reset every time I start the client.
|

Acom431
Perkone Caldari State
0
|
Posted - 2011.12.14 04:13:00 -
[13] - Quote
Well, I can say that after this last patch things are working for me just fine. |

Stebor
Soldiers Of Industry Temporal Abyss
0
|
Posted - 2011.12.14 19:27:00 -
[14] - Quote
Jack Sparroxx wrote:Got an response from a petition.
Hi.
Check if PhysX is set to GPU in the nVidia Control Panel. If it is change it to CPU to see if there's any difference.
Best regards, Senior GM xxxxxx EVE Online Customer Support
I tried this and now it's worse than ever. I have been having this problem periodically for about 2 years (Even when I was running WinXP) but now it is happening even in Eve safe mode. I never filed a petition because I would just reinstall my Nvidia drivers and it would fix the problem for a length of time. Going to try reinstalling my vid drivers again to see if this helps but I doubt it this time. I hope CCP gets there act together on this issue because when a single game freezes up your entire computer class action law suits may incur. Eve is turning into a malicious program.
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.9GHz Memory: 8188MB RAM DxDiag Version: 6.01.7601.17514 32bit Unicode NVIDIA GeForce 9800 GT ST3400620AS ATA Device |

Stebor
Soldiers Of Industry Temporal Abyss
0
|
Posted - 2011.12.14 21:21:00 -
[15] - Quote
I opened up the Eve Icon settings and changed the Administrative option and changed the compatibility mode to WinXP. Seems to be working fine atm. Lets keep this thread going till CCP does something about it. |

101110
Zero-G Engineering. TSOE Consortium
4
|
Posted - 2011.12.14 23:28:00 -
[16] - Quote
The same is happening to me. This is getting very irritating. |

Jack Sparroxx
TURN LEFT
5
|
Posted - 2011.12.15 16:13:00 -
[17] - Quote
BUMP |

101110
Zero-G Engineering. TSOE Consortium
4
|
Posted - 2011.12.15 18:26:00 -
[18] - Quote
After the patch this morning this issue seems to have cleared up for me. Unfortunately, I did one other thing first which was opening eve in safe mode.
It could be either that cleared it for me. I can run the client normally now. Hope one of these things helps others. |
|

GM Retrofire
Game Masters C C P Alliance
8

|
Posted - 2011.12.16 11:25:00 -
[19] - Quote
If any of you are still suffering problems where the client either freezes or crashes could you gather the following information and file a petition in the Technical queue so we can gather these and investigate.
If your computer is completely locking up then the logserver file will unfortunately not help since it's not saved during the reboot.
This is a bit long but please follow each step so we get all of the information.
A ) Go to the directory where EVE is installed and create a shortcut for the EVE process ( eve.exe ) when the shortcut has been created right click on "eve.exe - shortcut" and select properties.
In the shortcut tab under Target add /minidump behind the target line so it'll look something similar to this "C:\Program Files (x86)\CCP\EVE\eve.exe" /minidump
B ) Run Pingplotter while playing for network diagnostics. ( just in case if there's something network wise that could be the cause of this )
1. Download the program from http://www.pingplotter.com/downloads/pngplt_std.exe and run the installer once you've downloaded it. 2. Once the program has been installed, run the program 3. When the program has started, in the top left corner you can find a field called 'Address to trace', in this field type: 87.237.38.200 4. At the bottom left corner change the # of time to trace to Unlimited, and the Trace Interval to 2.5 seconds. 5. Click on the 'Trace' button at the bottom left corner. 6. Now run the EVE client and login. Play normally for an hour even if you are disconnected from EVE. Simply log in again and continue. 7. If you lose connection note down the time you lost connection (please note down both your local time and the EVE Time). 8. Now save the pingplotter files by going to the menu File -> Save sample set... and place it where you can find it.
C ) To minimize problems with running the logserver file its recommended that you either restart your computer or check Task managers process list for unresponsive instances of Eve.exe)
1. Find your Eve folder in Windows Explorer 2. When you have the Eve folder open, find "logserver.exe" and launch it (Do NOT have EVE running) 3. Select "File" -> "New Workspace" 4. Start Eve using the shortcut you created 5. When you have reproduced the bug, Eve crashes or when you kill the process if it hangs, select "File" -> "Save workspace as..." and save the workspace in a place you'll find it again.
D ) Finding the crashdump ( if one is created )
Press Windows Key + R and paste the following line into the Run window.
%USERPROFILE%\Local Settings\Application Data\CCP\EVE\ if you use Windows XP %LOCALAPPDATA%\CCP\EVE\ if you use Windows Vista or Windows 7
Find the .dmp file with the most recent time stamp. Files called #error*.txt are useless.
E ) Run the DirectX diagnostics tool:
1. Press 'Start' and select 'run'. Type dxdiag and hit enter. When you do this, a window will pop up. 2. Click the "Save All Information" button that's located in its lower right corner.
When you've gathered all the files compress them all into a .zip or .rar file ( depending on which compression program you use ) Then attach the compressed file to the petition you file under "My Petitions" on our homepage ( http://support.eve-online.com/Pages/Petitions/MyPetitions.aspx ) open the petition there. An attachment box is presented after opening the petition. ( just remember to press the ADD key after browsing for the file
When we have this information we will hopefully be able to determine the cause of this issue
GM Retrofire| Senior Game Master
|
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ISquishWorms
32
|
Posted - 2011.12.16 11:51:00 -
[20] - Quote
Thanks GM Retrofire for responding I will try and collect this information that you need probably in the next few days.
Just to note though my game does not crash is just locks up randomly for about 30 seconds including the mouse pointer. Then just before it unfreezes the UI windows will disappear (flicker off then back on) then reappaer and the client will then unfreeze and respond to user input again. So the game is playable in this state it just gets really frustrating at times esp when in missions. It puts me off wanting to try any PvP as well yeah if my client was to freeze during PvP I would just probably unfreeze to find a pod as the server seems to carry on with my last commands even though the client is in a frozen state. |

Sturmwolke
58
|
Posted - 2011.12.16 12:49:00 -
[21] - Quote
Just adding to the freeze symptoms (which atm I'm unsure if it is the GFX hardware is causing issues) or something else. After 1.0.2, the intermittent freezing issue for my case became less fatalistic - where as previously it used to BSOD.
Today I was running several jumps and decided to trace it using the logserver to see if I could correlate the freezing episodes (which lasts for 5-20secs usually) with anything that might show in the logs.
NVidia 7300GT 128MB (drv 280.26) XP SP3 All EVE settings "Low" Interval 3
Quote: Filtered for Blue-Tasklet Timer
(1st freeze) 2011.12.16 12:08:58:454Timeslice warning order 6, 11898ms in tasklet: returning to 'Trinity' from 'Trinity::TriDevice::Render' 2011.12.16 12:09:32:046Timeslice warning order 6, 10665ms in tasklet: returning to 'BeOS::System' from 'Trinity'
(2nd freeze) 2011.12.16 12:15:19:458Timeslice warning order 6, 11428ms in tasklet: returning to 'BeOS::System' from 'Trinity'
(3rd freeze) 2011.12.16 12:20:27:465Timeslice warning order 6, 12049ms in tasklet: returning to 'Trinity' from 'Trinity::TriDevice::Render' 2011.12.16 12:20:46:466Timeslice warning order 6, 11870ms in tasklet: returning to 'BeOS::System' from 'Trinity'
(4th freeze) 2011.12.16 12:22:32:073Timeslice warning order 6, 11959ms in tasklet: returning to 'BeOS::System' from 'Trinity'
Edit:
AA - Disabled Shadow - Disabled |

Jon Bigbootie
Perkone Caldari State
0
|
Posted - 2011.12.21 14:18:00 -
[22] - Quote
I'm getting this as well. Random, hard freeze of Windows that can only be resolved by a hard reset of the system.
2x GTX 260 in SLI Driver 285.62 Intel QX9650, P45 Mobo 8GB RAM Windows 7 Ultimate x64 running a single eve client in Windowed mode
I'll try to get what GM Retrofire asked for, but I'm wary of intentionally doing something that locks up the system entirely. I really don't want to have to re-install Windows should an OS file get corrupted. 
Eve is the only application that triggers this instability. Other games work fine.
EDIT: The instructions GM Retrofire lists includes saving the log file after recreating the problem. If the system is unusable when the problem occurs, how is this possible? Windows doesn't even know something happened. Reboots are normal, no "Windows has recovered from a serious error" type messages, so whatever is happening, it just borks EVERYTHING. I've waited as long as 5 minutes for something to happen on the system, but it's frozen solid. |

Sturmwolke
58
|
Posted - 2011.12.26 11:51:00 -
[23] - Quote
Quote:Just adding to the freeze symptoms (which atm I'm unsure if it is the GFX hardware is causing issues) or something else. After 1.0.2, the intermittent freezing issue for my case became less fatalistic - where as previously it used to BSOD.
Just an update, problem seem to have disappeared as of today. I don't think it was the latest hotfix that solved the issue either (because I confirmed the issue persisted after the download).
You know what solved it? (touch wood) I was forced to reseat the PC's 4 DIMM banks when it hung and couldn't pass POST. So those constant intermittent freezing and nvidia driver BSOD seems to be related to "flaky" memory issues.
Exploring what makes EVE more sensitive to flaky memory than any other programs might be worth a shot - at solving those wierd freezing issues that cannot be/hard to be replicated.
|

Autumn Kerrigan
DANGER KILL ENTERPRISES
0
|
Posted - 2012.01.02 19:36:00 -
[24] - Quote
Well, even in the new year, EvE hangs my computer. I am having the same problem as you guys. I try to start EvE, it starts up and I can log in. Once I go through character selection, it freezes everything up. I've tried everything from reinstalling EvE to doing a complete re-install of my drivers. My problem did not however, occur with a patch. My EvE worked fine until I got a really bad virus and have to restore my computer to factory settings. Once I got my computer up to date, when i tried to play EvE, the whole hanging problem started. I have tried to give the GM's the info they need, but because everything needs to be saved manually, this is not possible. My skill que is empty, my planetary factories are still and I'm getting more frustrated by the day. We need help, ill try anything at this point! |

Tuberider
Pothouse Cartel
0
|
Posted - 2012.01.03 19:24:00 -
[25] - Quote
I too had this issue on both of my nvidia pc's
After reading a dev post i installed this bit of software to monitor my fans and temps. Speed fan
Now for no reason I can think of, when I hit configure on this app the freezing disappears completely . Maybe someone else can shine a better light on this.
Hopefully this will help somebody as it certainly did for me and two of my friends.
Tube  |

Plutonian
Intransigent
1
|
Posted - 2012.01.04 05:17:00 -
[26] - Quote
ISquishWorms wrote:Just to note though my game does not crash is just locks up randomly for about 30 seconds including the mouse pointer. Then just before it unfreezes the UI windows will disappear (flicker off then back on) then reappaer and the client will then unfreeze and respond to user input again. So the game is playable in this state it just gets really frustrating at times esp when in missions.  It puts me off wanting to try any PvP as well yeah if my client was to freeze during PvP I would just probably unfreeze to find a pod as the server seems to carry on with my last commands even though the client is in a frozen state.
This is exactly what I've been dealing with since Incarna. (And yes... it's put me in my pod twice and forced me to tell jokes as ransom once. As if solo PvP isn't hard enough) Real fun when warping in on targets.
Client freezes. But the mouse still moves. After about 20 seconds the mouse freezes. Ten seconds later it unfreezes.
The longer I run Eve, the more frequent the freezes become. This all started with the Incarna release.
I've checked my system extensively. Obsessively. I've purchased new network cards. I've changed ISP's. I've updated drivers endlessly. I've pinged and tested and tested some more.
The problem is clearly something in the Eve client... and something which was changed for Incarna. |

Plutonian
Intransigent
1
|
Posted - 2012.01.05 14:12:00 -
[27] - Quote
I found it.
It's the Autopilot. If I do not set an autopilot route anywhere, and don't open the map (even the mini-map on the side of the screen), I never get the freezes. I've now played hours and hours spanning two days without a single freeze.
Which makes sense; I'd forgotten that when Incarna hit, for about a week I couldn't set an autopilot route or open my map without the game crashing. I ended up having to navigate manually using Ombey's maps. A minor patch afterwards fixed that, but that's when the freezes started.
As wonderful as it's been playing without the freezes even a couple of days, I'll see if I can narrow this thing down a bit more. It's a bit annoying getting lost on my way to Dodixie and having to pull out Ombey's map.  |

Plutonian
Intransigent
7
|
Posted - 2012.01.08 07:53:00 -
[28] - Quote
If anyone's still reading:
The problem (see above) was caused by an older model Nvidia graphics card (about three years old IIRC). When I upgraded my card the freezes stopped. And I can finally set destinations in autopilot and open my star map.
I now have no issues with the client.
- Pluto
|

ISquishWorms
105
|
Posted - 2012.01.08 11:47:00 -
[29] - Quote
Plutonian wrote:If anyone's still reading:
The problem (see above) was caused by an older model Nvidia graphics card (about three years old IIRC). When I upgraded my card the freezes stopped. And I can finally set destinations in autopilot and open my star map.
I now have no issues with the client.
- Pluto
Thanks for letting me know guess I will need to find myself a slightly new graphics card then. I also am using an old Nvidia graphics card. Maybe CCP should change their minimum specification if their game no longer works as intended with these cards. |

Stebor
Soldiers Of Industry Temporal Abyss
0
|
Posted - 2012.01.23 20:12:00 -
[30] - Quote
This Issue has still not been resolved.
I can not submit a log file because EVE MAKES MY WHOLE COMPUTER FREEZE.
The best solution I have come up with thus far is to change the compatability mode to another OS whenever it happens. This seems to work well untill a CCP update.
I have had this issue for probly 2 years now and i have had multiple OS's and computers that have all done this. Keep this thread open!!!
Cheers, Stebor |

Corky Mcswine
NorCorp Enterprise No Holes Barred
0
|
Posted - 2012.02.15 08:47:00 -
[31] - Quote
I have had this issue since cruible, where I have to hard-reset my computer.
I seem to have found a workaround in my case, by installing an older driver.
My system:
Intel Core duo E8400 3gz 2x XFX Geforce 9600gt SLI Windows 7 32-bit
I am currently using driver no. 270.61.
This has , as far as I can see, resolved the issue.
Hope this can help some of you.
|

Hawaii Five-0
D00M. Northern Coalition.
7
|
Posted - 2012.02.15 21:34:00 -
[32] - Quote
I too am having this freezing problem.
Total system lockup, no dumps of any kind remain. Sometimes all eve settings are reset to default (this is great on a roam ^^)
Thought it may be hardware but swapped and checked everything, its not my rig.
|

Hawaii Five-0
D00M. Northern Coalition.
7
|
Posted - 2012.02.17 18:33:00 -
[33] - Quote
Yesterday morning I reverted to an older Nvidia driver, 260.21 I think it is.
Played for 6 hours, no freezes. Anyone else confirm this is a fix?
Will post again in a few days, hopefully with same good news :)
Driver version is 280.26* |

Hawaii Five-0
D00M. Northern Coalition.
7
|
Posted - 2012.02.17 20:57:00 -
[34] - Quote
Sad face. 10 mins after logging in system froze solid Had enough, going to watch movie.
|

Stebor
Soldiers Of Industry Temporal Abyss
0
|
Posted - 2012.02.21 13:32:00 -
[35] - Quote
Me again, I still say that changing the compatability mode works the best as a temporary fix. At least I am able to play for a period of time befor the issue happens again. (Usualy until a new CCP patch or update) Incase you havent seen any of my earlyer posts on this thread, my issue is that the game freezes up my entire computer so that I have to do a hard boot to run windows again.
I did notice however that this does not happen when the game is loading while minimized. I just hit the minimize key the instant the game starts and then again at log in and again when loading a Charachter. I am starting to wonder if this is a 3D issue because the feature made alot of ground about 2 years ago and thats when this all started to happen.
Keep this post going folks. CCP will not make this a prority unless more people report what is happening both good and bad.
I hope that there is a way I can track what is happening as a GM posted earlyer that a crash dump cant not be retrieved if your whole computer locks up.
Cheers, Stebor |

Stebor
Soldiers Of Industry Temporal Abyss
0
|
Posted - 2012.03.10 07:41:00 -
[36] - Quote
Still happening. I will try a petition once again |

Elder Ozzian
Stargates and Smuggler Barons
25
|
Posted - 2012.03.10 08:56:00 -
[37] - Quote
i had random freezing problems which was caused by my hard-disk; the SATA cable was broken, or loosely connected.I replaced the cable and i havn't got any problems afterwards. |

Cordran Li
Garoun Investment Bank Gallente Federation
0
|
Posted - 2012.03.12 13:29:00 -
[38] - Quote
Same issue here.
AMD Phenom II x4 955 EVGA GTX 570 8GB Corsair XMS3 Windows 7 64-bit |

GreenCaleria
The Ahool Guard
0
|
Posted - 2012.03.16 18:02:00 -
[39] - Quote
Same issue here. Client freezes, windows becomes unresponsive and after a few minutes system returns to a normal state (this keeps cycling like that). If it would be just Eve freezing things would make sense, but even the Youtube clips I'm watching while playing freeze and lag.
i7-2600K - stock speeds GA-Z68-UD3HB3 (rev 1.3) 16GB Corsair Vengeance 1600Mhz MSI GTX560 - 296.10 (latest WHQL driver) Windows 7 Professional X-Fi titanium soundcard OCZ Agility3 120gb (Eve installed on a 500mb samsung drive) Dual monitor setup. (1920*1080 and 1680*1050)
Skyrim, Two worlds 2 and Shogun do not freeze up the system.
Please CCP look into this. |

Fishmaskle
Red Federation RvB - RED Federation
6
|
Posted - 2012.03.16 18:44:00 -
[40] - Quote
Why does this sound like a Heat issue to me... Not only GPU heat but also Northbridge heat for some of you that say it will freeze, then unfreeze, and things like the soundcard or something else has been disconnected or the like...
I would reccomend some users get HWinfo at http://www.hwinfo.com/ and check the temps of all the devices in your systems while running the game. You will want to click on the Sensors button and then start logging before you start the game, then hopefully it will log up until it either hangs or locks and shows the max temps around that time.
Eve has a weird way of really maxing out system temps easy especially if you set interval to unlimited (pretty much vsync off)
Also a lot of nvidia cards for some dumb reason have auto fans that think 90C+ is ok for extended periods which eve will easily hit (my SLI 560TI setup will on auto every damn time. On Manual with MSI afterburner (which can cause issues with EVE in its own way if improperly setup) can keep the cards at a nice 78-81C max.
I want to ask who here is having this issue, with nvidia, after a fresh reformat with only windows updates and a single Nvidia driver installation?
And who here is having this issue since updating drivers but did not run a drivercleaner on the old drivers?
Finally some of you may also want to run Memtest86 on your comps overnight and see if everything checks out. usually it would affect patching/installing more than playing, but hey in this case you never 100% know where the 1/0 error will crop up and EVE definitly pushes hardware to the point it may show up.
Follow my post and get us the info. That might help narrow down the issue. I had some crazy fun with Nvidia and still have some weird glitch/crashing issues with the latest updates, but at least none have left me completely stranded like some of you appear to be. Hard locks Suuuck.
Also some mention youtube clips while playing and such. I would reccomend not doing ANYTHING especially watching youtube while trying to troubleshoot this issue since Youtube is video, and nvidia has a Video Speed/Processing in their drivers that if it is a driver issue you have, can wreck havok on the troubleshooting since it will be trying to change the gpu speed when one has focus over the other and all sorts of other nasty stuff ( happens even worse when the 3D Vision drivers arent at 100%) so I would reccomend to get this dialed in, do not do anything else in the meantime while your playing. If I helped you out, Technical Issue,-áenemy gank, popped your poor fit,-áhit the "Like" button. |

Warn1nG Soul
Rionnag Alba Northern Coalition.
2
|
Posted - 2012.03.17 01:28:00 -
[41] - Quote
Omggg so happy because i am not the only one with this damn problem, same **** happend to me since i use Windows Premium x64. |

St Rannik
Black Mesa Squadron Black Mesa.
1
|
Posted - 2012.03.17 01:31:00 -
[42] - Quote
Same issue.
Only started happening after the launcher (or one of follow up updates) was released.
Never had a problem before.
Currently the whole computer locks up and requires a hard reboot, sometimes 2 mins after I login into the game, at other times I'll get half an hour to an hour out of it.
The system is WinXP SP3 with all the latest patches, GTX560, 4GB Ram.
The temps on everything seem to be fine. GPU temp goes up from 49 to 62-67 when running two clients, but it was doing that before, and didn't have any problems.
Looks like one of the crash fixes that CCP has done for other people actually broke it for me :( |

GreenCaleria
The Ahool Guard
0
|
Posted - 2012.03.18 15:41:00 -
[43] - Quote
Fishmaskle wrote:Why does this sound like a Heat issue to me... Not only GPU heat but also Northbridge heat for some of you that say it will freeze, then unfreeze, and things like the soundcard or something else has been disconnected or the like... I would reccomend some users get HWinfo at http://www.hwinfo.com/ and check the temps of all the devices in your systems while running the game. You will want to click on the Sensors button and then start logging before you start the game, then hopefully it will log up until it either hangs or locks and shows the max temps around that time. Eve has a weird way of really maxing out system temps easy especially if you set interval to unlimited (pretty much vsync off) Also a lot of nvidia cards for some dumb reason have auto fans that think 90C+ is ok for extended periods which eve will easily hit (my SLI 560TI setup will on auto every damn time. On Manual with MSI afterburner (which can cause issues with EVE in its own way if improperly setup) can keep the cards at a nice 78-81C max. I want to ask who here is having this issue, with nvidia, after a fresh reformat with only windows updates and a single Nvidia driver installation? And who here is having this issue since updating drivers but did not run a drivercleaner on the old drivers? Finally some of you may also want to run Memtest86 on your comps overnight and see if everything checks out. usually it would affect patching/installing more than playing, but hey in this case you never 100% know where the 1/0 error will crop up and EVE definitly pushes hardware to the point it may show up. Follow my post and get us the info. That might help narrow down the issue. I had some crazy fun with Nvidia and still have some weird glitch/crashing issues with the latest updates, but at least none have left me completely stranded like some of you appear to be. Hard locks Suuuck. Also some mention youtube clips while playing and such. I would reccomend not doing ANYTHING especially watching youtube while trying to troubleshoot this issue since Youtube is video, and nvidia has a Video Speed/Processing in their drivers that if it is a driver issue you have, can wreck havok on the troubleshooting since it will be trying to change the gpu speed when one has focus over the other and all sorts of other nasty stuff ( happens even worse when the 3D Vision drivers arent at 100%) so I would reccomend to get this dialed in, do not do anything else in the meantime while your playing.
I did update to the latest whql drivers and used driversweeper in safe mode. I ran memtest over 48 hours without a single error. The temp on my GPU (as shown in MSI afterburner on G15 lcd) is never above 70 celsius with two clients running, both windowed and assigned to their own separate monitor.
To me it looks like it is happening when having 2 accounts active. And I don't lock up completely. My framerate just drops under 10 fps. What I did notice that it seems to be triggered by undocking or jumping to another system. After a few minutes things return to a normal state and my framerate goes up to a capped 60 on both screens with an ocassional drop to 45-50.
Only thing I can try is to look at my motherboard temperatures, but I hardly doubt they are the issue.
|

Cordran Li
Garoun Investment Bank Gallente Federation
0
|
Posted - 2012.03.19 11:04:00 -
[44] - Quote
Sometimes it locks up for me at the login screen so it seems doubtful that it is a heat problem.
I guess it still could be but locking up within a few seconds doesn't seem to support that.
I'll try running hwinfo. |

Valtrinor
S0utherN Comfort Cascade Imminent
1
|
Posted - 2012.04.02 18:24:00 -
[45] - Quote
I'm also still seeing this issue occurring semi-randomly only while running EVE if I install any nVidia driver newer than 270.61. It results in a black-screen hard-lock of the GPU, but sound in the background (music, TS3 chatter, etc.) continues to play. nVidia's 270.61 driver appears to negate whatever the issue is entirely, as I have not crashed whatsoever in the week since reverting. The revert does however prevent me from playing a number of other games, most notably Battlefield 3 which locks up entirely on this driver (but works fine on anything 285.62 or newer).
I first had it happen recently around the start of March and have previously seen this before the current spate sometime during mid 2011. During that stretch of issues I configured both Telnet and WinSSHd on the affected computer so that I could connect remotely to a console when it occurred in an effort to cause a clean reboot instead of using the reset button, which did work successfully (I was able to remote in and reboot without issue).
System config: Mobo: EVGA 780i FTW (132-YW-E178-A1), nForce driver 15.58 CPU: Intel Core2 Quad Q9650, stock clocks (though previously OC'd to 3.6GHz w/o issue), Thermaltake V1 heatsink RAM: 8GB Corsair XMS3200 DDR2 1066 5-5-5-15, 2GB x4 (matched pair kits x2), running at 800MHz 5-5-5-18 for stability GPU: BFG GTX 285 "OCFUBE," factory clocks and cooler, BIOS 62.00.69.00.11, drivers 275.33, 285.62, 290.36, 295.73, 296.10 tested to result in crash among others before reverting to 270.61, PhysX set to Auto in NVCP (binds to GPU) Display Config: 2x 1600x1200@60 LCDs, DVI, spanned desktop (typical dual-monitor config) Soundcard: Creative SoundBlaster X-Fi Elite Pro, driver 2.18.0015A PSU: Silverstone 800W Storage: 2x IDE DVD-R/RW/RAM, 8x SATA drives, capacity varies 250GB-2TB, SMART-monitored as Healthy OS: Windows 7 Professional x64 SP1 with all available updates applied
EVE graphics settings: Display: Window mode, 1600x1178 (maximized window on 1600x1200), UI Scaling - 100%, Display Adapter - NVIDIA GeForce GTX 285 1, Interval immediate, Camera settings at defaults Center column: All Enabled except Low Quality Characters, Texture Quality Medium Graphic Content: Resource Cache Enabled - Yes, HDR Enabled - No, Load Station Environment - Yes, Anti-Aliasing - Disabled, Post Processing - High, Shader Quality - High, Texture Quality - High, LOD Quality - Medium, Shadow Quality - Low, Interior Effects - High, Interior Shader Quality - High
To directly address GM Retrofire's post:
A) I don't have a shortcut of this type currently set up. Does it still function with the new builds including the launcher? (As a capital pilot I can't risk a crash while playing the game normally unless any losses incurred as a result have reimbursement guaranteed in writing beforehand (yes, I know this won't happen), but it would be good to know in case I have a chance to troubleshoot the issue directly, and for anyone else attempting to do so.)
B) I do have Pingplotter installed on all of my computers, but given that I'm experiencing this as a GPU hard-lock and that an additional client instance on a separate computer continued to function normally I don't believe the issue to be network related. That said, this is available upon request if CCP deems it still helpful.
C) A logserver file would likely not be able to be saved given the GPU hard-lock (unless there's a remote console of some sort for it). If there's a console or a way to set up an auto-save, available upon request.
D) The most recent crashdump is prior to the current occurrences of the issue, but the three I have and any future ones are available upon request.
E) I'll include a copy of this on the Technical petition I'll be filing later today, though it will be with the currently installed 270.61 nVidia driver. I'll also include OpenHardwareMonitor data showing temperature and voltage fluctuations during normal use (everything appears normal to me, CPU does not exceed 55 C on any core, GPU peaks at 80 C).
Petition number: TBD
Please let me know if there is anything I can do to help resolve this issue beyond the info I'm able to provide currently (and that which will be privately shared with CCP via petition attachments).
Valt |

Shear Terror
Northstar Cabal Fatal Ascension
0
|
Posted - 2012.04.13 19:00:00 -
[46] - Quote
bump |

Eddie Laydon
Deep Core Mining Inc. Caldari State
52
|
Posted - 2012.04.13 21:56:00 -
[47] - Quote
Same thing here. It appears everyone experiencing this issue is using nVidia GPUs  |

BlackKnight
Macabre Votum Against ALL Authorities
0
|
Posted - 2012.04.14 02:53:00 -
[48] - Quote
Nope. I have a brand new, 3 day old Alienware Aurora R4 that is locking up. It happens to me most of the time when I try to open and/or manuever in the map. Complete system lock up. It has locked up at other times in game as well.
I spent 1.5 hours online and on the phone with Alienware tech support. They put the machine through its paces and found nothing.
I removed and reinstalled the client. I ran the eve repair tool. I've cleared the cache everytime I log on.
Alienware tech support updated checked and/or updated every driver in this box. I updated the drivers for my AMD Radeon 7900.
Since the machine locks up, I am unable to execute a log server.
I have also tried to run it in Windows XP Compatibility Mode and have the same problem.
System Specs:
Alienware Aurora R4 BIOS Date: 02/08/12 15:27:32 Ver: 04.06.05 Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz AMD Radeon HD 7900 Series OperatingSystem: MS Windows 7 Home Premium Edition (x64) Sound Blaster X-Fi Xtreme Audio, 5-25-2009, 6.10.0.209 DirectXVersion: DirectX 11 16Gb Quad Channel RAM
I have run other games in the machine such as Farcry without issue.
I'm no computer guru, but this sure looks like a program issue.
A fix would certainly be appreciated. |

xxwaynoxx
The Silhouette Group
2
|
Posted - 2012.04.14 12:41:00 -
[49] - Quote
And where are the responses? Where the people who are now supposed to be responding to us? to the issues we have raised? Are they off creating new effects? does our gun create the effect of a fungal puffball while our client ***** itself?
|

BlackKnight
Macabre Votum Against ALL Authorities
0
|
Posted - 2012.04.14 17:25:00 -
[50] - Quote
Another petition posted yesterday. Waiting for a reply. |

01000100
Kheiron Ventures
0
|
Posted - 2012.04.14 17:59:00 -
[51] - Quote
I have been dealing with the same issue for some months now, also a nvidia user. I can run everything else, skrim, bf3, farcry, crysis at full settings but eve locks my computer up solid. that is unless i turn off my Vipre antivirus altogether. I have gone through the steps with vipre thinking it was a conflict with it but no its not the issue. I have deleted and reinstalled drivers, deleted programs I have installed since the problem started and still eve will not work properly. |

Care Less
Airkio Mining Corp Apocalyptic Legion.
1
|
Posted - 2012.04.16 22:47:00 -
[52] - Quote
ATi user now getting issues. win 7 64bit ultimate 16gb 1600 ram asrock z68 pro3 board - i2500k @ 4k
previous gfx card ati 4670 , no problems with 4 clients open
new gfx card ati 7770 , clients not responding. tried 12.1, 12.2 and 12.3 drivers. works fine in other games. max temp 55c
sit in station and client becomes unresponsive, circle of doom on mouse and client window goes lighter with windows pop saying unresponsive.
|

Null Byte
Dragon's Rage Tribal Dragons
0
|
Posted - 2012.04.17 01:39:00 -
[53] - Quote
Care Less wrote:ATi user now getting issues. win 7 64bit ultimate 16gb 1600 ram asrock z68 pro3 board - i2500k @ 4k
previous gfx card ati 4670 , no problems with 4 clients open
new gfx card ati 7770 , clients not responding. tried 12.1, 12.2 and 12.3 drivers. works fine in other games. max temp 55c
sit in station and client becomes unresponsive, circle of doom on mouse and client window goes lighter with windows pop saying unresponsive.
I have quite similar specs although a slightly different issue.
2700K, 16gb Vengeance RAM, 256GB Crucial M4 SSD, Asus Z58 board, 2x 6970 in crossfire, Win 7 64bit, ATI 12.3 drivers
Creeping VRAM use (as observed in MSI afterburner) and crashing once or more per day. 0x0A STOP error and computer reboots. Nothing in Error Reporting or viewable by BlueScreenViewer.
Never had this problem (and nothing changed) since I built the machine in Dec and it started happening after latest patch. |

Crel Voz
Altruism. Brosefs.
0
|
Posted - 2012.04.17 16:21:00 -
[54] - Quote
Also having this issue. I have thought until I found this thread it was a PC related issue but after switching out the memory, mobo, and finally the graphics card last night the problem still persist.
GTX 560 user as well. |

Shear Terror
Northstar Cabal Fatal Ascension
0
|
Posted - 2012.04.17 17:04:00 -
[55] - Quote
Shear Terror wrote:I'm having the same problem. EVE is locking up on me and causing windows to become totally unresponsive. Sometimes I can attempt to close the client but windows remains unresponsive and I have to manually restart the machine. I've tested 3 other games and none of them crash. I can run the client on occasion with full screen mode, but windowed mode definitely crashes 100% of the time.
Please help!
Intel Core i5-2500 Sandy Bridge 3.3GHz ASRock Z68 Extreme4 16GB Kingston HyperX T1 DDR3 1600 BFG Geforce GTX 275 Coolermaster Real Power Pro 1000w PSU Windows Home Premium 64bit
Update to my previous post. After reading about voltage problems with the ASRock Z68 Extreme4 and after months of adjusting voltages on the board, I decided to replace the board with the ASUS P8Z68-V/GEN3. I guess it wasn't a problem with the motherboard, because I'm getting the same crashes with EVE on the ASUS board. I've quadruple checked my memory, and the CPU is fine. There is absolutely no overheating occurring anywhere on my rig. I'm baffled by this. It started with the first Crucible expansion for me. Everything before Crucible was stable. Due to the crashing, I can only provide a DxDiag. |

Alex Sinai
Constantly Causing Problems Everyone Enjoys
91
|
Posted - 2012.04.17 17:47:00 -
[56] - Quote
Same thing happening here and started only today. EVE locks up and i need to close it via Task Manager. W7 64-bit system. Never had that problem before. No new installations everything exactly same as was yesterday and hardware tests run ok. Yet today had 4 lockups and simply exited EVE since it's impossible to play like that. |

Alaadra Mernher
Big Mike Industries
0
|
Posted - 2012.04.18 02:52:00 -
[57] - Quote
Also happening to me. Started around the time the new launcher was introduced (although it probably has no link at all)
I can play for long stretches with no freeze but I can get 2 freezes within an hour sometimes. Can't kill the process, the whole computer is frozen (music/youtube videos stop playing).
It really appears to be totally random. 1 client or 2 running doesn't seem to make a difference, neither does youtube, VLC, iTunes... I've had crashes with only Eve running and with a bunch of other programs running. I have all graphics settings maxed out and playing in Fixed Window mode.
Computer's been the same for years, save for the graphics card, which I replaced a couple of months ago. Had a 8800GT, now have a GTX560 (surprise!).
Cheers! |

Caldark Star
Federal Navy Academy Gallente Federation
0
|
Posted - 2012.04.18 11:11:00 -
[58] - Quote
Also getting the same issue...
Only come back to eve the other day to have another blast..
Most of the time the game works fine it does crash and freeze my PC now and then in game but fir me the ain issue is when I quit from the game, as soon as i do this my PC totally freezes and I have to do a hard reset..
Intel i7 2700k 8GB ram 2 x ATI 6850s Windows 7 x64
Has anyone fonund a way to stop this issue yet? I will try and do what the GM said on page 1 tonight. |

Bonez Nazhes
Universal Exports THE UNTHINKABLES
0
|
Posted - 2012.04.18 15:58:00 -
[59] - Quote
Same issue here ... total computer freeze from time to time.
Recently upgraded my entire hardware, but the problem remains. Eve is also the only game/program that does that to my computer, thus the issue is clearly on EVE side. I am getting too frustrated and most likely will disable my accounts as I have found no way to solve it over the past 2 months - tried all the "help" provided in this forum and in many others. Sucks big time. |

Crel Voz
Altruism. Brosefs.
0
|
Posted - 2012.04.19 14:21:00 -
[60] - Quote
Bumping daily until CCP addresses these issue. |

Shear Terror
Northstar Cabal Fatal Ascension
0
|
Posted - 2012.04.19 14:30:00 -
[61] - Quote
Need a fix for these issues! |

Crel Voz
Altruism. Brosefs.
0
|
Posted - 2012.04.19 14:50:00 -
[62] - Quote
Has anyone done what this GM has asked for? If so, have they gotten back to you with any sort of response?
GM Retrofire wrote:If any of you are still suffering problems where the client either freezes or crashes could you gather the following information and file a petition in the Technical queue so we can gather these and investigate. If your computer is completely locking up then the logserver file will unfortunately not help since it's not saved during the reboot. This is a bit long but please follow each step so we get all of the information. A ) Go to the directory where EVE is installed and create a shortcut for the EVE process ( eve.exe ) when the shortcut has been created right click on "eve.exe - shortcut" and select properties. In the shortcut tab under Target add /minidump behind the target line so it'll look something similar to this "C:\Program Files (x86)\CCP\EVE\eve.exe" /minidump B ) Run Pingplotter while playing for network diagnostics. ( just in case if there's something network wise that could be the cause of this ) 1. Download the program from http://www.pingplotter.com/downloads/pngplt_std.exe and run the installer once you've downloaded it. 2. Once the program has been installed, run the program 3. When the program has started, in the top left corner you can find a field called 'Address to trace', in this field type: 87.237.38.200 4. At the bottom left corner change the # of time to trace to Unlimited, and the Trace Interval to 2.5 seconds. 5. Click on the 'Trace' button at the bottom left corner. 6. Now run the EVE client and login. Play normally for an hour even if you are disconnected from EVE. Simply log in again and continue. 7. If you lose connection note down the time you lost connection (please note down both your local time and the EVE Time). 8. Now save the pingplotter files by going to the menu File -> Save sample set... and place it where you can find it. C ) To minimize problems with running the logserver file its recommended that you either restart your computer or check Task managers process list for unresponsive instances of Eve.exe) 1. Find your Eve folder in Windows Explorer 2. When you have the Eve folder open, find "logserver.exe" and launch it (Do NOT have EVE running) 3. Select "File" -> "New Workspace" 4. Start Eve using the shortcut you created 5. When you have reproduced the bug, Eve crashes or when you kill the process if it hangs, select "File" -> "Save workspace as..." and save the workspace in a place you'll find it again. D ) Finding the crashdump ( if one is created ) Press Windows Key + R and paste the following line into the Run window. %USERPROFILE%\Local Settings\Application Data\CCP\EVE\ if you use Windows XP %LOCALAPPDATA%\CCP\EVE\ if you use Windows Vista or Windows 7 Find the .dmp file with the most recent time stamp. Files called #error*.txt are useless.E ) Run the DirectX diagnostics tool: 1. Press 'Start' and select 'run'. Type dxdiag and hit enter. When you do this, a window will pop up. 2. Click the "Save All Information" button that's located in its lower right corner. When you've gathered all the files compress them all into a .zip or .rar file ( depending on which compression program you use ) Then attach the compressed file to the petition you file under "My Petitions" on our homepage ( http://support.eve-online.com/Pages/Petitions/MyPetitions.aspx ) open the petition there. An attachment box is presented after opening the petition. ( just remember to press the ADD key after browsing for the file When we have this information we will hopefully be able to determine the cause of this issue
|

ISquishWorms
110
|
Posted - 2012.04.19 14:52:00 -
[63] - Quote
Just been on Sisi to have a look at the new release and I was freezing even more on there spent more time frozen than not. If that is how TQ will be after the 24th then it looks like I will be just skill setting until the remaining time on my accounts expires in June. |

Launchey
Republic Military School Minmatar Republic
0
|
Posted - 2012.04.19 16:14:00 -
[64] - Quote
I also keep crashing almost as soon as i enter game.
I would make a petition but my game freezes/crashes before i can even start making one. |

Null Byte
Dragon's Rage Tribal Dragons
0
|
Posted - 2012.04.20 11:46:00 -
[65] - Quote
Launchey wrote:I also keep crashing almost as soon as i enter game.
I would make a petition but my game freezes/crashes before i can even start making one.
https://support.eveonline.com/pages/petitions/createpetition.aspx |

Talcuris
Dragon Clan Ev0ke
0
|
Posted - 2012.04.20 17:49:00 -
[66] - Quote
I'm also having complete system lockups where the only thing I can do is a forced powerdown. Happens about every other day with no real pattern as to when since i upgraded to a Radeon 7950 from my old 4870. Everything else stayed the same, only difference is the graphics driver and card. Trying the /minidump thing now. |

ISquishWorms
110
|
Posted - 2012.04.21 18:30:00 -
[67] - Quote
Dam it just lost a pod and a valuable ibis thanks to freezing on a gate. I know my fault I should not of taken the risk and ventured into low sec while I know this issue exists, :P but hey I was just trying to play the game like it is meant to be played by taking a risk.
Oh well my loss live and learn avoid dangerous situations while this remains an issue. |

Shear Terror
Northstar Cabal Fatal Ascension
0
|
Posted - 2012.04.22 20:16:00 -
[68] - Quote
bump
seems that the majority of people having problems have intel cpu, and chipset couple with an invidia card .... anyone else close to pinpointing whats wrong? |

Talcuris
Dragon Clan Ev0ke
0
|
Posted - 2012.04.24 21:02:00 -
[69] - Quote
There's no crashdump being generated with the /minidump option, network doesn't seem to be involved as the other client on the laptop kept running with no issues. |

Shear Terror
Northstar Cabal Fatal Ascension
0
|
Posted - 2012.04.27 00:28:00 -
[70] - Quote
bump |

GreenCaleria
The Ahool Guard
0
|
Posted - 2012.04.27 09:17:00 -
[71] - Quote
Null Byte wrote: I have quite similar specs although a slightly different issue.
2700K, 16gb Vengeance RAM, 256GB Crucial M4 SSD, Asus Z58 board, 2x 6970 in crossfire, Win 7 64bit, ATI 12.3 drivers
Creeping VRAM use (as observed in MSI afterburner) and crashing once or more per day. 0x0A STOP error and computer reboots. Nothing in Error Reporting or viewable by BlueScreenViewer.
Never had this problem (and nothing changed) since I built the machine in Dec and it started happening after latest patch.
I have been trying to look into similarities in behaviour of the client freezing and start to get the feeling that the the GDDR is the problem of my client freezing. Every time I get a lockup/freeze of the client, my framrate drop to 0 FPS and the (graphics) memory usage is over 950mb, sometimes even over 1000mb.
I already tried to disable several graphics options and some seem to have lowered the frequency of the freezes to happen, but they still exist. No AA, no turret effects, no missile effects, no HDR, memroy caching enabled. The latter made the biggest improvement.
It happens more often when running 2 or 3 clients simultaneously, but it also happens when only one client is running.
To clarify, I do have good specs as described on page 2 of this thread and I do not have any heat issues. |

Johan March
EVE University Ivy League
0
|
Posted - 2012.04.28 12:56:00 -
[72] - Quote
I've just started having these issues with a new computer. I traded a laptop w/ no graphics card and Vista for an Asrock / AMD Radeon HD 7770 and it's locking up. Not fun. |

Alaadra Mernher
Big Mike Industries
0
|
Posted - 2012.05.01 01:07:00 -
[73] - Quote
OK, I haven't crashed for a week now and I played quite a bit during the weekend. Usually crashed once every other day, at best.
The only thing that I consciously changed is that I don't have Youtube running in the background (or not for extended periods at least). Other than that, I can't really see what I'm doing differently (except that we had this whole "Escalation" thing I keep hearing about. but I couldn't see anything related to our problem in the patch notes)
I'm more inclined to believe the Youtube connection is a coincidence rather than an actual clue.
Now, I probably just jinxed it and it's gonna crash as soon as I post...
Cheers |

GreenCaleria
The Ahool Guard
0
|
Posted - 2012.05.01 10:25:00 -
[74] - Quote
I need some more testing to be sure but I seem to have found a solution for my case and would like to ask some players with similar issues to try the following and possibly post in this thread to confirm if they get the same result.
I have been looking at the specs of some toher players and most of them seem t have a full set of 4 memory modules. This weekend I removed 2*4 gb, thus running 2*4 in dual channel atm and I did not have a lockup so far. That is whilew running 3 windowed clients over 3 monitors.
I need some more testing to be sure but somehoiw it seems there is a memory issue at least in my system. |

ISquishWorms
110
|
Posted - 2012.05.01 15:01:00 -
[75] - Quote
Well I did some investigation and bug testing of my own into this issue and I have a solution that works 100% of the time at least for me (maybe others would like to try it and let me know if it also works for them). The solution is not ideal though by any means esp. if you prefer pretty graphics over playability / usability which incidentally I do not.
So here it is the solution that I discovered....
I now fly everywhere and do everything with the solar map displaying!!
(How I now fly > http://img820.imageshack.us/img820/2909/nonfreezesetup.png)
By doing the above I do not freeze ever which just confirms my belief that it is something to do with Eve's graphic engine (rendering) and perhaps certain graphic card compatibility that is the root cause, at least for the problem I am experiencing. Perhaps this is connected in some way with all the other graphical glitches others are posting about in other posts.
I have cleared my cache, stress tested my graphics card, memory and changed graphic drivers and Eve will continue to lock up at random intervals for 30 seconds or so if I do not use the above solution. I have no freezing issues in any other games that I play, this issue is unique to Eve. The fact that I can play Eve with out this issue with just the solar map displaying also tells me that it does not look like a connection issue.
Who knows maybe CCP will use this info to try and track down the problem or maybe they will simply choose to ignore this issue as seems to be currently happening.
If this also helps further it has to be the solar map as I will still lock up from time to time when viewing the star map. Maybe it be something to do with the blooming graphic effect on the travel dots causing the issue is this effect routine also used in space? I am just guessing as I really have no way of telling all I know is my client does not freeze 100% when the solar map is displaying (including when I use probes) and that obviously has limited animation and effects on.
Till this is addressed or even acknowledged I will continue to fly whilst staring at the solar map who needs pretty graphics anyway? |

Chaotic Cannon
S0utherN Comfort Cascade Imminent
4
|
Posted - 2012.05.05 20:10:00 -
[76] - Quote
I have been unable to generate a report to send in, but I experience 1 to 3 sec freezes with buzzing sounds. Started about 1 month ago with nothing changed but after a patch update.
When the freezes happens sometimes I can keep the game going, but 1/3 of the time the PC freezes and everything wont work and I have to hard shutdown. When I restart I have to spend 30 min running the repair tool for eve, and trying to clear chache, or dl the game installer all over again (the full multi gig download) and reinstall.
Getting annoying
Hopefully a simple fix can be done.
Running:
WIn7 64 bit 12 Gig Ram 2 x ATI Radeon 6950's 2.8 GigHz processor
|

Disdaine
261
|
Posted - 2012.05.06 13:00:00 -
[77] - Quote
Quote:When you've gathered all the files compress them all into a .zip or .rar file ( depending on which compression program you use ) Then attach the compressed file to the petition you file under "My Petitions" on our homepage ( http://support.eve-online.com/Pages/Petitions/MyPetitions.aspx ) open the petition there. An attachment box is presented after opening the petition. ( just remember to press the ADD key after browsing for the file When we have this information we will hopefully be able to determine the cause of this issue
Something really bad happened and we are really sorry.
The server was unable to process your request.
Support personel has been notified, no further action is needed. |

Cordran Li
Garoun Investment Bank Gallente Federation
0
|
Posted - 2012.05.07 05:36:00 -
[78] - Quote
Submitted a ticket, did everything they asked and no luck.
The ticket ended with them telling me to format.
I formatted today and just got everything up and running. Same problem occurs.
I've even upgraded my Motherboard and CPU to intel since submitting the ticket and no luck.
The problem happens when opening and closing windows. If I hit escape a bunch it will freeze. If I open windows or resize windows it freezes.
I just want to play. |

Cordran Li
Garoun Investment Bank Gallente Federation
0
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Posted - 2012.05.07 06:08:00 -
[79] - Quote
I just spent the last 30 minutes in game hitting escape rapidly and opening and closing as many windows as I could.
I could not get it to crash. The only thing that I changed is I switched the windows theme to windows classic (i.e. no Aero).
I'll report back if I experience a crash, but this looks pretty good.
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Domino1352
The Real OC Cascade Imminent
0
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Posted - 2012.05.08 05:11:00 -
[80] - Quote
This undocumented feature is driving me nuts... seems to occur when warp is initiated also see strange UI artifacts (Lots of triangles) looks like a bubble(Interdiction) when it happens If I can successfully get out of the system it is OK for a while..
but sometimes it just keeps on repeatedlyu throwing me out...
Windows Vista Professional 4 Gig Ram
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OrDeR
Muppet Factory Northern Coalition.
85
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Posted - 2012.05.31 08:17:00 -
[81] - Quote
I have the same issue and have filed a petition and bug reports and heard nothing in reply to regards of a patch fix. I am sure the issue is with the eve launcher or the patch that come out around that time. I have replaced all my hardware and software and I still get freezes and massive crashes. Driver issues or CCP failing with patches I really have no idea..?
edit: it was not the Radeon cards =S |

Dukes woman Ronuken
Republic Military School Minmatar Republic
0
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Posted - 2012.07.21 11:23:00 -
[82] - Quote
I have been having this problem for about 1 years. Only when i run 2 klients i windowed mode, it frezes. Now i always use one prosessor for each klient, and it almost never frezes anymore. |

Jennam Musana
Pator Tech School Minmatar Republic
3
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Posted - 2012.07.22 17:13:00 -
[83] - Quote
There seems to be quite a few topics on EVE client freezing so I'll just post the boggle here.
'Socket Closed' errors began maybe two weeks ago added with the fact that every time when this occurred my ADSL modem also dropped the DSL connection.
About a week ago there was such a change to this behaviour that at the moment I don't receive the 'Socket Closed' notification from the client but instead the client just drops dead, meaning the UI suddenly just becomes unresponsive, everything just stops and after a while my ADSL modem drops the connection as before.
And yes, the quit button seems to need a permission from the server too because it wont work either, you know, the quit...button... >.>
And yes, this only happens with EVE client.
And yes I use EVE client in the windowed mode (windowed and in fixed window) |

Walchyri Zakkari
The Concilium Enterprises Spectrum Alliance
0
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Posted - 2012.09.04 15:15:00 -
[84] - Quote
Also having this problem, on the following setup:
OS: Windows 7 Home Premium (SP1) Motherboard: ASUS M4N98TD EVO, Socket-AM3 RAM: Crucial DDR3 1333MHz 4GB, CL9 - 4 pieces, for a total of 16 GB Graphics Card: ASUS GeForce GTX 550Ti 1GB PhysX CUDA CPU: AMD Phenom II X4 965 - 3.4 GHz, 8MB cache HDD: Samsung SpinPoint 1TB, 32 MB cache, 7200 RPM SATA
Running EVE on maximum graphics settings, the crashes are completely random, but usually once per day, maybe twice. When they happen, everything freezes (Spotify keeps playing) for about 20 seconds, then the monitor disconnects due to loss of signal, and the computer goes into bluescreen-freeze, with the insane frozen music sound that follows, and I have to manually reboot.
EVE is the only program this happens with, and it is extremely annoying, as I have just started getting into it D: |

Kaanyr Vook
Black Lagoon Society. The Unknown Quantity
0
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Posted - 2012.09.25 18:29:00 -
[85] - Quote
Hi,
had the same Issue. I switched my Turboboost of the I7 off. In Bios, something like Speedstep Technology... after then no freeze... It costs overall performance but it helped.. or it was Luck until now.
Greetings |
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