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EVE General Discussion Announcement:2015-02-23 - Launcher Issues» Click here to find additional results for this topic using Google
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| Author | Thread Statistics | Show CCP posts - 9 post(s) |
 Matt Armada Post Apocalyptic Convenience Store 0    |
Posted - 2015.02.24 03:18:41 -
[61] - Quote Well my status checker said things were working, but trying to use the launcher just made it freeze... You need to get those cats out of the server room. They're clearly doing more harm then good...possibly even eating the server hamsters! |
 GM Akilian Game Masters C C P Alliance 1 |
Posted - 2015.02.24 03:18:52 -
[62] - Quote Reno Anneti wrote: How do you log in if you have a steam account when the client is in offline mode. I can't use the exefile.exe since I don't know what my username is. Any thoughts? Unfortunately because your EVE account is a Steam Linked account you can only login through your Steam account. This means that you will unfortunately have to wait until we have this issue resolved. We are sorry for the inconvenience. |
 Xylella Fastidiosa Paragon Trust The Bastion 0 |
Posted - 2015.02.24 03:21:07 -
[63] - Quote Just came back for me.  |
 ISD Dorrim Barstorlode ISD Community Communications Liaisons 4301 |
Posted - 2015.02.24 03:21:09 -
[64] - Quote removed a troll post. ISD Dorrim Barstorlode Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
 Exotic Matters Fried Liver Attack 27 |
Posted - 2015.02.24 03:27:04 -
[65] - Quote I am having the same issue with the same varied behavior from launcher (offline mode, white box, etc...) I also tried to start game from \CCP\EVE\bin\exefile.exe and get a connection failed message. This same behavior is duplicated on two different computers. I tried repair, it give an error message. I tried reinstallling the launcher without resolving the problem. |
 CCP Falcon 10764  |
Posted - 2015.02.24 03:30:33 -
[66] - Quote It would appear that we've pinpointed the issue with one of our providers, and have resolved the problem. Your launchers may need a little time to recover, and may need their cache clearing for connectivity to be restored. To clear your cache, start the launcher and click the little "settings" gear in the top right. Select the "cache" tab and clear it using the buttons within that tab. Apologies for the issues with connectivity tonight, the issie should now be resolved. <3 CCP Falcon || Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
CCP Falcon 10764 |
Posted - 2015.02.24 03:34:07 -
[67] - Quote CCP Falcon || Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
 Alexandere de'Arundel Templum Illuminatum 0 |
Posted - 2015.02.24 03:36:11 -
[68] - Quote Still can't connect. |
 William Weatherwax Signal Cartel EvE-Scout Enclave 0 |
Posted - 2015.02.24 03:37:35 -
[69] - Quote I don't even see the settings gear. |
 Rootos Heleneto rock shot industries Fortis Et Certus 0 |
Posted - 2015.02.24 03:38:40 -
[70] - Quote William Weatherwax wrote: I don't even see the settings gear. same here, still can't connect, too |
Exotic Matters Fried Liver Attack 27 |
Posted - 2015.02.24 03:39:03 -
[71] - Quote Game is now working, ty |
 Des Octavis R3PC0N Tech. Industries 0 |
Posted - 2015.02.24 03:39:30 -
[72] - Quote Hmm, I'm also still not able to get the launcher to work. It seemed to work for a sec, the launcher was loading and not just completely blank or giving me errors. Only after I tried switching to my second account that the problem occured again.. |
 savalania Gallente Federation 0 |
Posted - 2015.02.24 03:39:43 -
[73] - Quote Clearing the cache did it for me. thanks |
 Demous Darkstar Darkstar Caldari Research inc 2 |
Posted - 2015.02.24 03:42:09 -
[74] - Quote Game is up and running after clearing the cache. Thank you Falcon! I'm torn between petting my cat after she keeps head butting me for pets or playing Eve. ..Lets try both with a cat in my lap  |
 call mebtch Empire of the Forsaken New Eden Brewing Co. 0 |
Posted - 2015.02.24 03:42:49 -
[75] - Quote i cant log in what do i need to do not by the launcher or the bin file |
Matt Armada Post Apocalyptic Convenience Store 0 |
Posted - 2015.02.24 03:43:07 -
[76] - Quote Up and running without the cache clearing. Anyone still having issues, give it a bit..it's coming back. |
 Bloody Slave Republic Military School Minmatar Republic 195 |
Posted - 2015.02.24 03:44:31 -
[77] - Quote Random disconnections with 1 of 3 accounts in the last 15 minutes, happened 3 times. It's weird since the other clients don't disconnect... Hope you guys solve this ASAP. If your balls are hurt and bleeding don't sit in a pool full of piranhas (note to myself: don't complain in GD) |
GM Akilian Game Masters C C P Alliance 1 |
Posted - 2015.02.24 03:45:36 -
[78] - Quote For those that are still unable to connect please try the following. 1. Delete the Launcher folder which can be found in your EVE Online client folder. 2. Download the launcher installer from the following URL: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_859950.exe 3. Once downloaded can you run the .exe file and direct the launcher to your client installation when prompted. 4. Once the launcher installation is complete can you start the launcher using the 'EVE Online Launcher' link which can be found in your clients folder. |
 Turrann Dallocort Forging Industries Silent Infinity 12 |
Posted - 2015.02.24 04:01:18 -
[79] - Quote Dear Mr. Falcon, First, Thank you. I returned from the store, with the name that we will not mention, which tries to suck our very souls from us, and found that I was now able to log into the game. My night has been saved. The rocks can all now be killed. I thank you and the team working so hard to get things back online. I would like for those that try and keep our forums drama and troll free to please take a moment to see that some of us are not trolls, some truly were locked out of the game and bringing up another topic while we had Mr. Falcon's attention, a topic we have been talking to the dear sweet sirs at CCP for over two years about, and it is quite rude to call me a troll. And again, Mr Falcon, Thank you |
 Aaron Zamayid Bearded BattleBears Brave Collective 0 |
Posted - 2015.02.24 05:01:46 -
[80] - Quote I had this problem most of the afternoon, but after a call to Verizon FiOS tech support it is now resolved. I too ran a tracert and found that I could connect to ccp servers, and had to check this forum on my mobile device. Verizon FiOS had me reset my modem to factory default, and that fixed the problem straight away. Maybe it was a DNS issue in the router and this forced a reload? I'm not sure, but as spontaneously as it stopped working, this reset fixed the problem. I guess if you haven't tried this, maybe give it a shot. I would back up your router settings like wifi network name/password in advance because you will have to reprogram it otherwise. Godspeed. |
Des Octavis R3PC0N Tech. Industries 0 |
Posted - 2015.02.24 05:15:26 -
[81] - Quote Launcher seems to be working again:) Thanks Dev's |
 Zheng'Yi Sao DIRTY MONEY INC. Silent Infinity 61 |
Posted - 2015.02.24 05:35:38 -
[82] - Quote Turrann Dallocort wrote: Dear Mr. Falcon, First, Thank you. I returned from the store, with the name that we will not mention, which tries to suck our very souls from us, and found that I was now able to log into the game. My night has been saved. The rocks can all now be killed. I thank you and the team working so hard to get things back online. I would like for thank those that keep the forums free from drama for the hard work that they do. I do wish that they would look a little closer at the guidelines and see the definition of a troll CCP provides at times but I appreciate that there is a fine line to walk. Thank you again for your service. And Mr Falcon, I really was serious about the pink and purple hulk with sparkles that shoots glitter out the back as it dashes across the sky. Now that everyone is online again, if you get a chance to look into it, you would be such a sweetheart! And again, Mr Falcon, Thank you Hugs and Kisses Turrann She really isn't kidding about the Hulk. You also need to pay your tag tax... "It's funny the things you people think are mandatory for us, as if we don't do what we do because it's a hilarious good time in a space video game." - Johnny Marzetti |
 Elena Ranning 008Bezirk322sschornsteinfeg432ermeiste0191r 53 |
Posted - 2015.02.24 13:31:22 -
[83] - Quote There is currently 1 player in-game. Could that be Obama? |
 Lelira Cirim The Graduates Forged of Fire 219 |
Posted - 2015.02.24 22:45:26 -
[84] - Quote Tom Strongman wrote: I won't be able to play for a week as result of this, is it possible that you guys reimburse me that 1 week of lost time? If the launcher didn't work for a week, that would be different. This is EVE, you skill up even when you're not logged in, no need to milk it for the inconvenience factor of a busy schedule. I bet in the beginning they got a lot of "but your downtime is the only time of day I can log in to check my orders!"  Do not actively tank my patience. || EVE University Wiki Team |
 Treyah Association of Commonwealth Enterprises Nulli Secunda 28 |
Posted - 2015.02.25 00:52:21 -
[85] - Quote Over a week and I still can't connect to EvE from Florida. Pinging 12.122.8.16 = destination net unreachable. |
 Suigintou Kurotenshi Old Spice Syndicate Intrepid Crossing 0 |
Posted - 2015.02.25 04:13:12 -
[86] - Quote Since yesterday's extended maintenance, I could not log in, or could log in, but the game lags painfully with constant socket error every 15-30 minutes. Just posting to see if anyone else having the same issue lately... |
 KIller Wabbit The Scope Gallente Federation 876 |
Posted - 2015.02.25 06:36:21 -
[87] - Quote You guys have apparently sold a lot of Steam based clients recently. They don't have the .exe workaround that is needed so often to get around launcher issues. Are you addressing this or should we (the community) keep telling people to NEVER buy from Steam? CCP .. always first with the wrong stuff CSM .. CCP Shills with a vacation plan |
 Cruz Wolf Just a Flesh Wound Scout's Armada 0 |
Posted - 2015.02.25 13:27:27 -
[88] - Quote As a software developer I understand these things happen, but as a player I would rather you delay releases until they have been thoroughly QA'd. |
 Sara Soda Imperial Academy Amarr Empire 0 |
Posted - 2015.02.25 13:40:56 -
[89] - Quote so any ETA? I understand some things are out of your hands but your more in the loop then most of us about this... BTW, i always wondered why you guys do not keep us updated on twitter, this is the kind of stuff it is made for and why I follow...if your not going to post there then i should just unfollow like a mad school girl!!! |
 xxVastorxx 24th Imperial Crusade Amarr Empire 88 |
Posted - 2015.02.25 13:49:17 -
[90] - Quote I cleard the cache now the launcher is updateing 0.1% every 2 mins. |
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