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Author |
Thread Statistics | Show CCP posts - 1 post(s) |

Siigari Kitawa
Push Industries Push Interstellar Network
124
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Posted - 2012.03.05 19:35:00 -
[151] - Quote
We've updated our nullsec jump freighter pricing. Now, instead of it being 80 million ISK per billion ISK collateral per contract, it's now 80 mil + 20 mil per billion beyond the first.
That's huge! We hope you enjoy our new pricing scheme. Need stuff moved? Push Industries will handle it. Servicing highsec and lowsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX |

ZoraTestra
Caldari Provisions Caldari State
23
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Posted - 2012.03.06 09:59:00 -
[152] - Quote
Have used their services several times now for nullsec -> nullsec and hisec -> nullsec runs and without exception the results have been excellent. Must be the best turnaround for a publicly known courier/transport service, especially for those of us who live in 0.0.
Keep up the great work. |

Felicity Love
Tin Foil Hats Inc
0
|
Posted - 2012.03.10 11:17:00 -
[153] - Quote
EXCELLENT.
Consistently professional, punctual and RELIABLE over the last few months that I've used the PUSH services.
Have already recommended PUSH to other pilots, and will continue to recommend them.
Fel.
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Komodo Askold
Shadows From the Void The Omega Industries
21
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Posted - 2012.03.11 18:00:00 -
[154] - Quote
I've just got my stuff moved, thanks to Push. I'm very happy with the treatment, the service, the result... I completely recommend everyone to use their services! Keep up the great work, Push! Have a good time! ;) |

Zoron Dadakath
Open University of Celestial Hardship Art of War Alliance
41
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Posted - 2012.03.12 21:51:00 -
[155] - Quote
Professional, reliable, SCARY fast. |

Virgil Flowers
Push Industries Push Interstellar Network
0
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Posted - 2012.03.13 15:28:00 -
[156] - Quote
Punched in last night to see that a customer had hired us to move 11.7 million m3. That's the kind of challenge I live for! |

Porkita
Push Industries Push Interstellar Network
6
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Posted - 2012.03.18 03:36:00 -
[157] - Quote
There has been frequently questions or some confusion about assembled containers in couriers, I would like to post some information and explanations about the issue.
It's actually not that big of an issue, especially not as some other transport corporations make it seem. Push Industries WILL move your couriers that contain containers without complaints. In their cockpit though, our pilots might say nothing, might sigh or they might curse upon you *laughs*, but they will get the job done! Keep on reading to learn why each of this can occur :)
Best reason to avoid containers though is, because YOU as our customer DOES profit from doing so. Let me explain why.
The following cases can occur: 1) A pilot accepts a courier and moves it himself/herself. This is the only case, where containers in couriers don't matter at all. 2) A pilot accepts a courier with an in-corp alt and subcontracts it to his/her out-of-corp hauler. When trying to do that, the eve client will complain on the last step of subcontracting with an error message, saying that it already contains a populated container and it can't be contracted further. 3) A special case, where a JF pilot might need to subcontract too and might use the in-corp toon as cyno alt.
Now we have some in-corp haulers like on 1, but many are outside of the corp. So some percentage of our pilots won't bother at all if there are containers in the couriers or not. Our biggest competitor instead, has moved to an all-out-of-corp model afaik, so they will have to deal with that issue always.
In case of 2, to be able to get your courier to the destination, we will need to trade your courier between the in-corp toon that accepted it and the one hauling it. That means, BOTH toons have to move to the same pickup location and afterwards both have to move to the same delivery station too. In the worst case, while the hauling toon might have been already on the pickup location, the toon that had to accept your courier might be tens of jumps out.
The result is, the hauler can't start moving anything, before both toons will be in the same station, for pickup as also delivery, which might cause a significant delay to the completion of your courier. While we actually plan carefully on being able to pick a courier up and start delivering it asap, an assembled container in a courier could make that planning pointless in such a case.
In the case of 3, the situation could be even worse. If it happens, the one that accepted (and as such has to complete) the courier and the cyno alt for the JF to be the same toon, it might take several more minutes before the cyno countdown finishes (up to 10 minutes) and before being be able to dock into the station too, while the JF is already there and waiting to trade back the courier for completion.
So, while containers don't have to cause always delays (at least at Push Industries), sometimes they will. In at least about half of the cases, we could complete your couriers even faster, if containers would have been avoided. And while we strive to offer only the best, here are some tips that could help.
How you can help us, to help us help you have no delayed couriers because of containers
If you can't remove the items from a container and contract them as courier directly, because you are not in that station, there is another way to do that: Open your assets window and find the container. Rightclick and choice "Repackage". That will repackage the container and place the items from the container loose in that stations hangar. For the assets window to cause it to update, close and reopen it. If that doesn't work, try in the search "solar:solarsystemname" (replace solarsystemname with the appropriate name, as example Jita), which should show you everything in the stations in that system usually, even if the main sssets tab is still cached. If that doesn't work either, a session change (like undocking as example) and re-opening assets causes in almost all cases to show you everything updated.
If you use a container to circumvent the eve client's limitations, because you have more than 200 items to contract to us, there is another solution without using containers here too: Make 2 (or more couriers) and split the reward equally through them. In the description add something like "combined shipping 1/2, same station" and "combined shipping 2/2, same station" on each. We will treat it as one courier.
In the case, where it can't be avoided not to use a container, please add in the description some text like "contains containers", so we can plan even better our routes. Once we know before accepting a courier that containers are involved, we can avoid some of the delays that might be caused by them by planning forward.
Btw, assembled ships with anything in cargo do count as "populated containers" too and are handled no different than assembled containers by the eve client. So everything that was said here for the assembled containers, apply for those too.
Your Porkita Senior Pusher There is no need to move stuff, because now you can push it! |

Jana Reilly
University of Caille Gallente Federation
0
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Posted - 2012.03.19 17:17:00 -
[158] - Quote
You guys are not as fast as you say you are. I cancelled my contract this weekend because it was taking so long. I gave it to your competitor. It was done before anyone got around to even answering in your channel. Plus they were cheaper. Whatever it was you used to do, you aren't doing it anymore. |

Porkita
Push Industries Push Interstellar Network
9
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Posted - 2012.03.19 18:45:00 -
[159] - Quote
Jana Reilly wrote:You guys are not as fast as you say you are. I cancelled my contract this weekend because it was taking so long. I gave it to your competitor. It was done before anyone got around to even answering in your channel. Plus they were cheaper. Whatever it was you used to do, you aren't doing it anymore.
Hello Jana!
I have been the whole weekend unusual extremely long online in EVE and unfortunately I don't recall seeing your request in our channel. Nor do I remember a contract issued by you, which normally I would, because personally I keep a very close eye on any contract that gets even close to our 92.4% completion rate of 12 hours or less.
So I'm wondering, when was the contract issued and when cancelled? How long did it really take?
"Long" is usually a subjective term, depending on each ones situation. While some consider 12 hours to be still not long, others consider even one hour to be long. Because of that, we offer our Rush Service, that will give the highest possible priority to a contract and will be completed faster, by being placed in the front of our queue.
Anyone can follow our daily progress and performance in our detailed statistics: http://wiki.pushx.net/index.php?title=Statistics - from the overall numbers of all times, down to recent daily numbers of issued and completed contracts.
Should yours took really extremely long, than I'm sorry for that. That's the exeption though, so I would really appreciate it, if you tried us out once or two times more, before you made your conclusions.
Feel free to contact me personally, I'll be glad to help timely with any issues that might appear.
Porkita There is no need to move stuff, because now you can push it! |

Kirin Shiyurida
Suavissimus Investments
0
|
Posted - 2012.03.22 17:38:00 -
[160] - Quote
Jana Reilly wrote:You guys are not as fast as you say you are. I cancelled my contract this weekend because it was taking so long. I gave it to your competitor. It was done before anyone got around to even answering in your channel. Plus they were cheaper. Whatever it was you used to do, you aren't doing it anymore.
Push had some unusual high queues over the last week, with an extra peek on the weekend. As far as I can tell as the result of an increased workload while some pilots were being temporarily unavailable at the very same time.
It is easy to realize that this high workload comes from having done such a good job in the past and most of the extra contracts are being issued by satisfied and returning constumers. I'm certainly one of them.
I too did actually pull back some of my contracts this weekend and looked for alternatives, but I see this as an exception as they have given me fast and reliable service on circa 60-70 contracts this past month. **** happens sometimes and as long as it stays an exception this is no issue to me. Besides that, have a look at the weather in this other universe of ours; complaining about delivery times in a video game is a bit silly anyway.
IMHO you guys should consider raising your normal delivery price a bit in case the extra work keeps coming in as crazy as it does right now, simply so that you can continue to provide your excellent service at a reasonable rate to those being able to appreciate it. From a customer standpoint I certainly seek to get the most bang for my buck, but that doesn't necessarily mean that I look for the lowest price I can get. Price is only what one pays, the value one receives in return for said price is what really matters. Besides that this would also help in recruiting more pilots of the same high magnitude as yourselves.
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Porkita
Push Industries Push Interstellar Network
9
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Posted - 2012.03.23 02:11:00 -
[161] - Quote
I would like to ask our customers something...
Like Kirin in the previous post, some others have also expressed over time, that they would be happy to pay more for an excellent service. Similar as some are willing to pay for rush service a multiple extra, to have the next available spot in our queue and an even faster delivery.
Push has been constantly grown in numbers in the last months and there is no change in this trend to be seen yet. I understand, that some fear that with bigger volumes, deliveries might take longer. To counter this to happen, we need to keep recruiting new pilots. But there is only so many new pilots that will join in a period of time.
To keep a balance between demand of service and supply of service, one option that seems viable to achieve that is to increase rates. Thinking, that almost everything in Eve has greatly increased in price since December and Crucible - as example freighters, which we depend on, have gone up by 20%, from previously 850M to 1.05M - a small increase in our rates might be acceptable and doesn't seem bad. After all, Push pilots need also to be able to keep up with the increased market prices to "make a living" (if one could say so in Eve *smiles*). And everyone in turn profits, if they can do so just by hauling, as they will dedicate then more time in that career, which in turn increases the availability of our service.
A price increase right now is though completely hypothetical. We wouldn't do so, by not having given all our customers the chance to express their opinions, as we might have heard only one side of the coin yet. So, please let us hear your thoughts. Do you think we should increase our prices, as already some have asked for? Do you believe, this will have a positive or negative impact on the service? Will it have an impact on you or none at all? Please let us know!
In the end, whatever solutions we might apply, be assured we are working hard to keep our service at the level you have known. Whenever you feel there is an issue, feel free to contact one of us directly and express those concerns.
Porkita Push Industries
There is no need to move stuff, because now you can push it! |

Siigari Kitawa
Push Industries Push Interstellar Network
145
|
Posted - 2012.03.23 06:05:00 -
[162] - Quote
Hmm. A lot to think about. I will be in touch with everyone shortly about the current swamp of business over the weekend with updates and other information. Need stuff moved? Push Industries will handle it. Servicing highsec and lowsec - and we do it faster and more reliably than anyone else. Ingame channel: PUSHX |

Resiin
Juxtaposition Investments
1
|
Posted - 2012.03.23 21:44:00 -
[163] - Quote
What are your guys average delivery times right now for a standard 2-3 jump contract? Thinking of switching from Red Frog. |

Porkita
Push Industries Push Interstellar Network
9
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Posted - 2012.03.24 01:00:00 -
[164] - Quote
Resiin wrote:What are your guys average delivery times right now for a standard 2-3 jump contract? Thinking of switching from Red Frog.
You can see the overall times and the recent contracts issued/completed rate at our public statistics under http://wiki.pushx.net/index.php?title=Statistics The last two days our delivery times have suffered a little, because we got to move RvB's members numerous equipment and ships (but so has Red Frog a part of it too, so the increase is on both). In general I would say, right this moment it might be 10-12 hours before it gets completed, with a bit of luck though a contract like this might get picked up a lot sooner still though.
If you need it picked up like "right away", we offer also a rush service which puts your courier in the front of the queue. Just let someone in our Pushx channel know you issued a rush and a pilot will head for it next.
There is no need to move stuff, because now you can push it! |

HippoWhisperer
Blue Republic RvB - BLUE Republic
0
|
Posted - 2012.03.24 03:18:00 -
[165] - Quote
Just did my first PUSH contract, accepted in minutes, and done in 20. Awesome :) 10/10 for Push Industries!  |

Resiin
Juxtaposition Investments
1
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Posted - 2012.03.24 15:45:00 -
[166] - Quote
Porkita wrote:Resiin wrote:What are your guys average delivery times right now for a standard 2-3 jump contract? Thinking of switching from Red Frog. You can see the overall times and the recent contracts issued/completed rate at our public statistics under http://wiki.pushx.net/index.php?title=StatisticsThe last two days our delivery times have suffered a little, because we got to move RvB's members numerous equipment and ships (but so has Red Frog a part of it too, so the increase is on both). In general I would say, right this moment it might be 10-12 hours before it gets completed, with a bit of luck though a contract like this might get picked up a lot sooner still though. If you need it picked up like "right away", we offer also a rush service which puts your courier in the front of the queue. Just let someone in our Pushx channel know you issued a rush and a pilot will head for it next.
Thanks for the reply, sounds good. I'll switch over to you guys for a while. Expect some contracts soon.  |

Draaz68
Blue Republic RvB - BLUE Republic
0
|
Posted - 2012.03.25 03:57:00 -
[167] - Quote
Professional. Timely. Web page explains the process very clearly. Excellent services my friends. |

Porkita
Push Industries Push Interstellar Network
10
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Posted - 2012.03.25 22:19:00 -
[168] - Quote
With the recent increase of volumes, which near doubled for the last days compared to our average, we managed to increase our capacities successfully to a new level. One of the reasons for the increased volumes, was RvB (Red vs Blue) that was moving their headquarters, besides some other customers that are still issuing tens of additional ones. Last night we finished the last contracts that was issued by RvB.
With our increased capacities, we have returned to our old delivery times and I believe, maybe even a bit better.
We are celebrating this with a 50% OFF SPECIAL OFFER until midnight today. All highsec couriers can be issued with a 50% off rate and might be picked up even within an hour after issuing them. Rush orders are possible on those too, while rush fees will be 50% also off for that time. Take advantage of our special offer until midnight! There is no need to move stuff, because now you can push it! |

Del DelVechio
Red Federation RvB - RED Federation
11
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Posted - 2012.03.26 15:27:00 -
[169] - Quote
As previously mentioned, RvB moved to a different area of EVE, which involved hundreds of contracts. We tried PUSH for the first time on a large scale and they did an excellent job. I was told they couldn't handle our volume, but that proved to be incorrect. They did this, even after I changed the timelines for our move (moved up). I would recommend them for any job, large or small. The pusher I dealt with (Porkita) was very helpful in planning and executing the move. Well done.
2 thumbs up.
Del |

Robbie Robot
Three Radioactive Assault Fish Frigates Inc.
3
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Posted - 2012.03.29 16:38:00 -
[170] - Quote
It would make sense to increase your price, since isk isn't going as far to buy anything compared to December. I would still use push if the price were up 25%, and it isn't because I like staring at Siigari Kitawa's avatar. |
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Jattila Vrek
Push Industries Push Interstellar Network
1
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Posted - 2012.03.30 10:47:00 -
[171] - Quote
My first thought was: first get our service back to normal delivery times before doing that. But now something has changed. Inflation seems to accellerate. More importantly: new tactics have increased the risk for courier jobs. Some of the competition has even decided to postpone service. This will put further pressure on us. We need to change something or service levels will deteriate further. We can always lower prices again later. |

Red Frog Rufen
Red Frog Freight Red-Frog
26
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Posted - 2012.03.30 10:55:00 -
[172] - Quote
Jattila Vrek wrote:My first thought was: first get our service back to normal delivery times before doing that. But now something has changed. Inflation seems to accellerate. More importantly: new tactics have increased the risk for courier jobs. Some of the competition has even decided to postpone service. This will put further pressure on us. We need to change something or service levels will deteriate further. We can always lower prices again later.
we did not postpone service, but we're waiting on an official call about the new tactics.
meanwhile, we're going ATK with an escort, which is not something every pilot can or are willing to do, and that is certainly slowing us down. |

Vincent Trevane
Bearforce Academy
11
|
Posted - 2012.04.06 08:21:00 -
[173] - Quote
Jita >> Rens accepted in 11 minutes and delivered in 27. Outstanding.
V Full Disclosure | Free 2.5m SOMER Blink credit, use code 'Disclosure Blink' |

Gallion
Ishkan Industries
515
|
Posted - 2012.04.12 21:23:00 -
[174] - Quote
Great Timing. +10 for service. This is a Signature, It makes people Stare. (Man I gotta Make one , or Find one to steal) |

W3370Pi4
Bloodlust Research and Development Inc
80
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Posted - 2012.04.14 16:45:00 -
[175] - Quote
i find the express service cheap and reliable even for large quantities ________________________________________ GåÆGÿà Join the "Legit Trading" Channel - http://wiki.eveonline.com/en/wiki/Legit_Trading GåÉGÿà |

Nimi syke's
Sunbreaker Unlimited
0
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Posted - 2012.04.18 16:48:00 -
[176] - Quote
epic, now i "push" items all over the universe.. while.. i.. sleep |

Weed Probe
6
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Posted - 2012.04.20 02:23:00 -
[177] - Quote
Very reliable service Weed Probe's private 3rd party Service. Trusted in all New Eden. Incursion fleets T2 Rigging Service for 2m ISK. Just Weed it. |

Felicity Love
Caldari Provisions Caldari State
0
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Posted - 2012.04.20 21:11:00 -
[178] - Quote
BUMP for great service, consistent and punctual.
One of the BEST freighter services in operation ! ! ! !   
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Diana Blane
Velvet Club
0
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Posted - 2012.04.22 12:47:00 -
[179] - Quote
Hey there Pushers :-)
You are one of the fastest and most reliable freight services out there. Very good service, friendly and eager to please all the custormers.
Now I am using Push Industries and Micro Push on a daily basis to move my shipments around New Eden. Keep up the outstanding job you do every day!
Diana Blane |

glen fidditch
Londos Ludicrous Lobby
0
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Posted - 2012.04.23 01:23:00 -
[180] - Quote
Awesome service, delivered in 5 hours. Going to be using these guys on a daily basis from now on !!!!!!!!
Love your work ! |
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