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Thread Statistics | Show CCP posts - 3 post(s) |

Neckbeard Nixon
Ancient Textiles.
8
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Posted - 2015.03.30 03:30:37 -
[31] - Quote
Legion Masser wrote:@Jamwara DelCalicoe Ashley
I heard it's on the Jita "anodized aluminum commemorative and numbered plaque"
Yep, it's the code on the plate. I've already redeemed mine here. https://twitter.com/JadekMenaheim/status/581583072765874177
@JadekMenaheim
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Edward Olmops
DUST Expeditionary Team Good Sax
296
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Posted - 2015.03.30 08:25:15 -
[32] - Quote
I got mine today.
Or rather... I got 2 of them. And apparently I also paid twice. Strange is also that on one of the boxes it has my address, but the name of someone I never heard of.
Also: The pages of the book sticked together at the top and the images/print is damaged whereever there are pictures with a dark background. Does anyone else have that issue? It's a bit sad since CCP makes such an effort to get a high quality.
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Mizhir
Matari Exodus
74181
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Posted - 2015.03.30 11:02:24 -
[33] - Quote
So FedEx tried to deliver it to the wrong address today. One more day to wait then :(
Looking forward to getting it.
One Man Crew - Collective Solo PVP - Video is out!
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Jamwara DelCalicoe Ashley
Lords.Of.Midnight The Devil's Warrior Alliance
293
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Posted - 2015.03.30 12:04:26 -
[34] - Quote
Edward Olmops wrote:I got mine today.
Or rather... I got 2 of them. And apparently I also paid twice. Strange is also that on one of the boxes it has my address, but the name of someone I never heard of.
Also: The pages of the book sticked together at the top and the images/print is damaged whereever there are pictures with a dark background. Does anyone else have that issue? It's a bit sad since CCP makes such an effort to get a high quality.
ME TOO!! ...the billing not the art book etc
https://forums.eveonline.com/default.aspx?g=posts&t=331004 - thank me later
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Jamwara DelCalicoe Ashley
Lords.Of.Midnight The Devil's Warrior Alliance
293
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Posted - 2015.03.30 12:07:17 -
[35] - Quote
Legion Masser wrote:@Jamwara DelCalicoe Ashley I heard it's on the Jita "anodized aluminum commemorative and numbered plaque" Maybe a sticker on the back of it something? I dont know as I haven't received mine yet ( grumble grumble) but the OP of this thread here https://forums.eveonline.com/default.aspx?g=posts&m=5620737#post5620737 is wearing his in his Characters Portrait and the only person i've seen actually wearing thiers. So maybe message him and ask kindly where he found his Code voucher within his packaging. Its worth a try
... will definitely check that when I get home. Thanks dude.
https://forums.eveonline.com/default.aspx?g=posts&t=331004 - thank me later
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Charlie Firpol
Rabid Ninja Space Monkey Inc. Monkeys with Guns.
293
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Posted - 2015.03.30 12:46:27 -
[36] - Quote
Legion Masser wrote:CCP Falcon wrote:This was the same with EVE: Source too. The numbers on the books don't represent the order numbers.  So what on earth does that mean? I was order #1000045 and was one of the lucky few that got to purchase the book whilst everyone was having extreme struggles even logging in to the site thus I would have certainly been one of the fist 1000 if not probably one of the first 100 to purchase the book. The Art of New Eden Site says "The first 1,000 copies sold of the Limited Edition include the lithographs signed by each artist." So despite not receiving my order yet, I would certainly hope my order number would mean I am getting a signed copy, as there is no doubt I was one of the first 1000 who PURCHASED. On the same topic, why no tracking number on my order? Every single order I have ever made on the internet ( 1000's) has come with a tracking number. Even RMA's from faulty hardware have tracking numbers but the book I paid $89.99 USD and about $40 USD on shipping doesn't? Why has European FedEx deliveries receive emails regarding their deliveries and get package estimation dates and we UPS in North America get nothing and receive no notice at all? I would like my shipments tracking number please.
Mine arrived today, the plague sais I got number 1034 but it is a signed version.
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CCP Falcon
11091

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Posted - 2015.03.30 13:55:31 -
[37] - Quote
Legion Masser wrote:So CCP? Are you gonna answer our inquiries?
Why do European customers get to use Fed EX and get emailed date of arrival details while we North American customers must use UPS and get no indication on where our package is and when its coming ?
All we get is a "processing" in our Orders page
We don't decide who ships stuff for our partners.
I'll have a hunt around for further information to see if I can clear up when stuff will be shipped 
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Manic Velocity
Aliastra Gallente Federation
97
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Posted - 2015.03.30 14:19:29 -
[38] - Quote
CCP Falcon wrote:Legion Masser wrote:So CCP? Are you gonna answer our inquiries?
Why do European customers get to use Fed EX and get emailed date of arrival details while we North American customers must use UPS and get no indication on where our package is and when its coming ?
All we get is a "processing" in our Orders page We don't decide who ships stuff for our partners. I'll have a hunt around for further information to see if I can clear up when stuff will be shipped 
Thanks for the update. Very much appreciated. :)
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Adacia Calla
Rifterlings Point Blank Alliance
67
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Posted - 2015.03.30 17:49:51 -
[39] - Quote
Just a heads up, if you get a reply to your Art of New Eden ticket, make sure you screencap the reply before you close the ticket, you can't see tickets once they're closed apparently.
I was told by the GM person that my order has indeed been entered and shipped late last week. Your order #, i.e 1000098 for me, means that mine *should* be autographed, keep this in mind when you receive yours.
Test signature....forum not applying settings :(
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Klaus Tylar
Tylar United Freight
5
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Posted - 2015.03.30 17:52:45 -
[40] - Quote
Adacia Calla wrote:Your order #, i.e 1000098 for me, means that mine *should* be autographed, keep this in mind when you receive yours.
Your order number is not the number of the book you will receive. I had Order #1000398(or another number in the high 300s: I'd have to go check) and yet was sent book #197 which was signed. On the flip side of that, I know of two friends of mine with order numbers below 200 who did not get signature copies. |
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Adacia Calla
Rifterlings Point Blank Alliance
67
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Posted - 2015.03.30 18:00:22 -
[41] - Quote
Klaus Tylar wrote:Adacia Calla wrote:Your order #, i.e 1000098 for me, means that mine *should* be autographed, keep this in mind when you receive yours. Your order number is not the number of the book you will receive. I had Order #1000398(or another number in the high 300s: I'd have to go check) and yet was sent book #197 which was signed. On the flip side of that, I know of two friends of mine with order numbers below 200 who did not get signature copies. Yeah your serial and order number are not going to match, which would be amazing if they did, but from my understanding as long as your order number is under 500 for your respective region, it *should* be autographed. But if your friends copies weren't then I don't know what to say :(
Test signature....forum not applying settings :(
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Klaus Tylar
Tylar United Freight
5
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Posted - 2015.03.30 18:01:59 -
[42] - Quote
Adacia Calla wrote:Yeah your serial and order number are not going to match, which would be amazing if they did, but from my understanding as long as your order number is under 500 for your respective region, it *should* be autographed. But if your friends copies weren't then I don't know what to say :(
Yeah, they were pretty bummed about it. :( Especially since the three of us ordered at around the same time. |

Legion Masser
Rage-Machine
21
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Posted - 2015.03.30 21:23:49 -
[43] - Quote
FINALLY GOT 'ER!!
Its beautiful !!!
GÿóGÿóGÿóGÿóGÿóGÿóGÿó- Your Anger is a Gift -GÿóGÿóGÿóGÿóGÿóGÿóGÿó Do you even Titan? GÿóGÿóGÿó Potato GÿóGÿóGÿóLemonGÿóGÿóGÿóToaster
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Neckbeard Nixon
Ancient Textiles.
8
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Posted - 2015.03.31 01:59:21 -
[44] - Quote
Adacia Calla wrote:Klaus Tylar wrote:Adacia Calla wrote:Your order #, i.e 1000098 for me, means that mine *should* be autographed, keep this in mind when you receive yours. Your order number is not the number of the book you will receive. I had Order #1000398(or another number in the high 300s: I'd have to go check) and yet was sent book #197 which was signed. On the flip side of that, I know of two friends of mine with order numbers below 200 who did not get signature copies. Yeah your serial and order number are not going to match, which would be amazing if they did, but from my understanding as long as your order number is under 500 for your respective region, it *should* be autographed. But if your friends copies weren't then I don't know what to say :( I had order 870 and got copy #34.
@JadekMenaheim
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Obsidian Hawk
RONA Corporation RONA Directorate
1326
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Posted - 2015.03.31 04:39:07 -
[45] - Quote
Neckbeard Nixon wrote:Adacia Calla wrote:Klaus Tylar wrote:Adacia Calla wrote:Your order #, i.e 1000098 for me, means that mine *should* be autographed, keep this in mind when you receive yours. Your order number is not the number of the book you will receive. I had Order #1000398(or another number in the high 300s: I'd have to go check) and yet was sent book #197 which was signed. On the flip side of that, I know of two friends of mine with order numbers below 200 who did not get signature copies. Yeah your serial and order number are not going to match, which would be amazing if they did, but from my understanding as long as your order number is under 500 for your respective region, it *should* be autographed. But if your friends copies weren't then I don't know what to say :( I had order 870 and got copy #34.
Didnt you post the photos on facebook?
Anyway, is there a way to track it? Manually since some of us dont have shipping numbers.
Why Can't I have a picture signature.
Also please support graphical immersion, bring back the art that brought people to EvE online originaly.
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Pak Narhoo
Splinter Foundation
1611
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Posted - 2015.03.31 09:19:38 -
[46] - Quote
I had order 1000347 and got book 938/2001 today . Not complaining.
Question though, according to the website the box should be:
Quote:A beautiful black clamshell protective box with an embossed silver logo.
My box is white with black letters?  Anyone else got this? |

ISD Ezwal
ISD Community Communications Liaisons
4205
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Posted - 2015.03.31 10:27:05 -
[47] - Quote
Edward Olmops wrote:Also: The pages of the book sticked together at the top and the images/print is damaged whereever there are pictures with a dark background. Does anyone else have that issue? It's a bit sad since CCP makes such an effort to get a high quality. I have take the liberty of pointing out this problem to CCP. However, if and/or when an answer and possible solution will be given, I can unfortunately not say.
ISD Ezwal
Vice Admiral
Community Communication Liaisons (CCLs)
Interstellar Services Department
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CCP Falcon
11115

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Posted - 2015.03.31 10:28:48 -
[48] - Quote
Sucks that there are a few that have edges stuck together. 
I'll point this thread out to CCP t0rfifrans as he's in direct contact with the distributor.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Omnathious Deninard
Novis Initiis
2765
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Posted - 2015.03.31 10:36:46 -
[49] - Quote
Edward Olmops wrote: Also: The pages of the book sticked together at the top and the images/print is damaged whereever there are pictures with a dark background. Does anyone else have that issue? It's a bit sad since CCP makes such an effort to get a high quality.
Yes, I had the same issue. http://i.imgur.com/2XW3tnr.jpg http://i.imgur.com/LLLk9fW.jpg http://i.imgur.com/3H4EpGI.jpg
Roleplaying Trinkets for Explorers and Collectors
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Eve Solecist
Science and Trade Institute Caldari State
65
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Posted - 2015.03.31 11:50:24 -
[50] - Quote
nevermind. server lags bigtime...
"Please do not file support tickets to ask if your support ticket will be answered soon." - Actual Quote.
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Chribba
Otherworld Enterprises Otherworld Empire
14225
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Posted - 2015.03.31 11:55:55 -
[51] - Quote
It says 1158/2001 on mine and mine was still signed so I don't think that number has anything to do with it really (plus when I order said I was #168)
/c
GÿàGÿàGÿà Secure 3rd party service GÿàGÿàGÿà
Visit my in-game channel 'Holy Veldspar'
Twitter @Chribba
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Edward Olmops
DUST Expeditionary Team Good Sax
296
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Posted - 2015.03.31 12:01:35 -
[52] - Quote
Omnathious Deninard wrote:
Exactly those white marks on like 40 pages to varying degrees. Being no printing expert, but I could imagine that the black dye used for the page rims somehow reacted with the colours used for the backgrounds.
I have to admit that I am not 100% happy with the product this time. I mean, technically this is just a minor defect and it's still a very beautiful book. But just the fact that it's supposed to be the ultra-rare Very Special Edition makes it feel a bit ... meh. :-/
In general I really like CCP's approach regarding high quality merchandising articles though - that's why I also bought the Collector's Edition / EVE Source Limited Edition and some of the Musterbrand stuff. Please keep going. ;-) |

Droodid
Antec Enterprises
32
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Posted - 2015.03.31 12:19:13 -
[53] - Quote
Mine turned up and looks great, no issues at all. Weirdly though I got 1248 and yet still had and autographed lithographs. Not complaining there!
On a related note, does anyone know how to redeem for the art of EVE clothes? I can't find any redemption information anywhere yet my invoice tells me to activate it on the support website. |

Edward Olmops
DUST Expeditionary Team Good Sax
297
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Posted - 2015.03.31 12:55:57 -
[54] - Quote
Droodid wrote:Mine turned up and looks great, no issues at all. Weirdly though I got 1248 and yet still had and autographed lithographs. Not complaining there!
On a related note, does anyone know how to redeem for the art of EVE clothes? I can't find any redemption information anywhere yet my invoice tells me to activate it on the support website.
There is a code on that silver plate with the Jita Station on it. Redeem it in Account Management.
https://secure.eveonline.com/Activation/ |

Droodid
Antec Enterprises
32
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Posted - 2015.03.31 14:39:47 -
[55] - Quote
Edward Olmops wrote:Droodid wrote:Mine turned up and looks great, no issues at all. Weirdly though I got 1248 and yet still had and autographed lithographs. Not complaining there!
On a related note, does anyone know how to redeem for the art of EVE clothes? I can't find any redemption information anywhere yet my invoice tells me to activate it on the support website. There is a code on that silver plate with the Jita Station on it. Redeem it in Account Management. https://secure.eveonline.com/Activation/
Thanks, worked a treat! |

Boseo
Azure Horizon
76
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Posted - 2015.03.31 15:38:59 -
[56] - Quote
Got mine today as well was order number 48 (which still says its processing) but got number 1221 which was signed. Like others I have also noticed a few pages were stuck together making the bottom the the pages look like the examples posted earlier.
I also received a 2nd package that is the same size (and came with the same guy) but had some random persons name on it, I did have a few issues with my ordering so not too sure what has gone on there.
Sorry but file Gǣforumsig.GIFGǥ is currently unavailable please come back laterGǪGǪ like in a year or so.
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Obsidian Hawk
RONA Corporation RONA Directorate
1326
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Posted - 2015.03.31 16:49:02 -
[57] - Quote
I wish I could see where mine was at. Im getting Jumpy. Also since I can't track it, how do I tell UPS what to do if they run into problems?
Why Can't I have a picture signature.
Also please support graphical immersion, bring back the art that brought people to EvE online originaly.
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Edward Olmops
DUST Expeditionary Team Good Sax
297
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Posted - 2015.03.31 16:57:09 -
[58] - Quote
I can only tell I ordered from Germany. The delivery service was FedEx and they kept sending me SMS about the package. But since there were some parcels (including one I received) that obviously had wrong names on them I wonder whether there might have been orders that were somehow incorrect/incomplete as a result of the first rush to the server during Fanfest? |

Bonezay
Networth INC. Limitless Redux
1
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Posted - 2015.03.31 16:59:20 -
[59] - Quote
I received my limited edition by mail today very nice.
But as others have pointed out the full color spreads are sticking together at the bottom of the pages on my book.
This is resulting in noticeable white spots (like a frosting effect) along the entire bottom of the spread. This is occurring on almost every chapter intro page and a few of the full color spreads (ie. The planet section).
I've worked as a pre-press technician and can tell that this is due to the ink or varnish not drying properly (setting) before going through the bindery process.
Any commercial client commissioning a print job that had this issue would have a strong case to have their product reprinted at no cost as this is a botched job.
I'm fine with paying the high cost and shipping but I demand quality in the product and that is just not reflected here. It is a shame because without the ink sticking issue this is a beautiful package and the signed lithographs are very nice as well.
P.S. The Black ink used on the lithographs' EVE logo is only 100% K and therefore is only grey. A true black would be CMYK C=75 M=68 Y=67 K=90.
Limited Edition # 1231 / 2001
CCP please do something about this. Recall the damaged books destroy them and replace them! Do the right thing |

Omnathious Deninard
Novis Initiis
2767
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Posted - 2015.03.31 18:23:37 -
[60] - Quote
Soba bit of an odd one, I just received 5 emails that mu order has shipped, I decided to log back I to the website and found 5 processing notifications of the same order #.
Roleplaying Trinkets for Explorers and Collectors
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