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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Adacia Calla
Rifterlings Point Blank Alliance
67
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Posted - 2015.03.31 18:50:59 -
[61] - Quote
Omnathious Deninard wrote:Soba bit of an odd one, I just received 5 emails that mu order has shipped, I decided to log back I to the website and found 5 processing notifications of the same order #. This happened to me too, and it's supposedly delivered already, which would be impressive because it takes UPS 2-3 weeks before getting to me.
Test signature....forum not applying settings :(
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KillsBitch Hakuli
The-Freeman
0
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Posted - 2015.03.31 22:20:03 -
[62] - Quote
Omnathious Deninard wrote:
Same with me :(
http://imgur.com/UBtYYoQ http://imgur.com/Bt8GVrU http://i.imgur.com/BDheCkk.png
My Special Limited edition book now feels a less special
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Adacia Calla
Rifterlings Point Blank Alliance
67
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Posted - 2015.03.31 22:28:55 -
[63] - Quote
Delivered, no-misprints, and it's signed.
Serial 123/2001 if that helps narrow down the printing error timeline.
Test signature....forum not applying settings :(
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Legion Masser
Rage-Machine
23
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Posted - 2015.04.01 00:06:05 -
[64] - Quote
I have serial 126 /2001 and I have now noticed I too have this same defect on some pages , though not nearly as bad as some of you have it. The Constructs chapter page (pg 82 -83) seems to be the worst for me and the only one easily noticeable.
However, what really upsets me much more then these very minor ( in my case ) blemishes, was what I started seeing after the quality of this product was in question and brought to my attention. Undoubtedly, I imagine many other copies also have these far more unsettling defects that may have been overlooked or unnoticed by some of you.
Due to the glossy nature of the paper use in EVE Universe , its very easy to see the glossy texture of the images especially if reading or viewing the beautiful images near a window during the day.
I came to page 67 and noticed what looked like a fingerprint / smudge on the bottom corner of the page. It was very distinct due to the glossy nature of the paper when held a certain way reflecting the light from outside. When I tried to wipe it off with a microfiber cloth , i realized this was not a finger print, it was a slight contamination in the print itself ! Not too big of an issue as this one was only visible if viewed from a certain angle but it made me instantly start to look for more.
AND MORE I FOUND
Some were very tiny, slight changes in the texture of the gloss which may have been small contaminants the size of half a grain of rice but these too weren't extravagant flaws and only visible from certain angles in the gloss and were only on two other pages ( I noticed SO FAR).
THEN I got to the last page of the book and the defects on this page were easily seen without viewing from the gloss and only appeared much worse when I did. The defects look like droplets with comet tails that run vertically away from the source and are very easily noticeable and cover about a 10cm x 3cm area to the left of the Speech Address. Even the feel of the page texture changes over these blemishes which really bothers me
This is quite unacceptable CCP This book cost me a total of $156.50 CAD with shipping and an additional $25.94 for import charges into Canada from UPS which I though would have been covered by the initial cost of the delivery ( $39.99).
That is a grand total of $182.44 CAD which I gladly paid due to my LOVE for EVE online and Limited Edition Art Books. I love the book, I really really do, but after paying that much money for it, quality is of the utmost importance especially considering it is a ART book and its defects are very very unsatisfactory and show a serious lack of quality.
The minor blemishes i can deal with including the page sticking blemish , but the comet looking contamination blemishes /defects on the final page is unacceptable to say the least.
Will upload pictures ASAP
GÿóGÿóGÿóGÿóGÿóGÿóGÿó- Your Anger is a Gift -GÿóGÿóGÿóGÿóGÿóGÿóGÿó Do you even Titan? GÿóGÿóGÿó Potato GÿóGÿóGÿóLemonGÿóGÿóGÿóToaster
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Ferni Ka'Nviiou
Republic University Minmatar Republic
12010
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Posted - 2015.04.01 04:53:20 -
[65] - Quote
I got mine today! So, it didn't "probably take 3 weeks." 85/2001 I paid $386 NZD for it, so I really don't want to go searching intensely for issues in the printing.
But as far as I can tell, by looking at every page in the book, there are no defects at all.
It seems very odd that there is such a disparity in quality between some books. |
Klaus Tylar
Tylar United Freight
6
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Posted - 2015.04.01 05:11:34 -
[66] - Quote
Received my book days ago, but a scant eight hours earlier I just received FIVE invoices claiming my 'copies' had finally shipped. Uh... Hm. Considering I have my book, and only ordered /one/...
And in case anyone cares, I had 197/2001. |
Ishtanchuk Fazmarai
3440
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Posted - 2015.04.01 13:38:55 -
[67] - Quote
Just received 904/2001 and the only fault is that someone signed the litographies with a marker...
Now seriously, still haven't browsed the whole book but the darkest pages like 82-83 are printed correctly, without sticking. My copy belongs to the Europe batch, if that serves something.
Anyway, if the aluminum printings were assigned randomly to the books but each book doesn't haves a individual print number (I haven't find it), it will be difficult to track the source of the failure.
The Greater Fool Bar_ is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! _
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Roderick Raholan
Order In Disorder Virtus Crusade Protectorate
30
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Posted - 2015.04.01 15:20:26 -
[68] - Quote
Wait... Is the plaque meant to be blue...? |
Manic Velocity
Aliastra Gallente Federation
98
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Posted - 2015.04.01 15:50:51 -
[69] - Quote
Just got mine. I also experienced the "sticky pages" defect, though it's fairly minor. The white spots are hardly noticeable unless you're specifically looking for them. And it looks like whatever caused the pages to stick together can be rubbed off with some very gentle persistence.
My main concern is how I'm going to keep this white leather clean! Time to stock up on rubber gloves, I guess.
That said, I'm still very happy with how it turned out and I can't wait to go home and give it a thorough read. Hopefully CCP will be amicable in replacing the copies with more serious defects.
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Obsidian Hawk
RONA Corporation RONA Directorate
1327
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Posted - 2015.04.02 16:25:40 -
[70] - Quote
Oh Mr. CCP Falcon, did you hear anything from the distributor or Torifans? I still dont have a tracking number or anything and i want to make sure UPS doesnt screw up.
Why Can't I have a picture signature.
Also please support graphical immersion, bring back the art that brought people to EvE online originaly.
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Legion Masser
Rage-Machine
23
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Posted - 2015.04.03 01:17:43 -
[71] - Quote
Still no word from CCP regarding these defects and what they intend to do to ?
C'mon CCP, you have my money for an Art book that certainly doesn't justify its price in quality. I love its content quality but it's printing quality is disappointing, which is just as important as content in something classified as an Art Book
Would like some answers please
GÿóGÿóGÿóGÿóGÿóGÿóGÿó- Your Anger is a Gift -GÿóGÿóGÿóGÿóGÿóGÿóGÿó Do you even Titan? GÿóGÿóGÿó Potato GÿóGÿóGÿóLemonGÿóGÿóGÿóToaster
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Dalagian Anthrodania
EVE University Ivy League
0
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Posted - 2015.04.03 06:00:25 -
[72] - Quote
Was just doing my banking today and shocked to see a 2nd transaction taken from my account for my eve universe purchase - 12 days after my account was initially charged what I assumed was the full amount. Has this occurred for others? |
Reiisha
Repracor Industries
736
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Posted - 2015.04.03 11:40:46 -
[73] - Quote
No sticking issues here, though i don't have the book on hand to check which number it is....
If you do things right, people won't be sure you've done anything at all...
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Omnathious Deninard
Novis Initiis
2780
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Posted - 2015.04.03 12:26:14 -
[74] - Quote
I never did list my book number.
288/2001 Order Number 1000170
Roleplaying Trinkets for Explorers and Collectors
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ChaseTheLasers
Ekchuah's Shrine Comporium
89
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Posted - 2015.04.03 14:13:55 -
[75] - Quote
This was a real mess.
1) When the ordering went live, loads of people from the UK couldn't order because of the broken shipping page. When it was fixed, the shipping was a silly price.
2) Not CCPs fault, but mine was delivered to another person entirely. Thankfully he was kind enough to drive to my place and drop it off for me. I wasn't in at the time so my lodger accepted it, but a huge thanks to you, whoever you are! I got the feeling you were local from what my lodger said, if so, shout up so I can get you a beer.
3) I also have some damage at the top of the pages. Can't see any details in this thread on who to contact, or if anyone is even sorting this out.
Gutted considering the money it cost. There seems nothing obvious to select in the petition system.
On a side note I also had a damaged Eve: Source book, but I didn't complain as I assumed it was a one off. The metal plaque was badly marked when I got it. Wish I'd have flagged it up now.
These really cost a lot of money CCP. I appreciate you're at the mercy of who you contract it to (book and delivery), but the process really needs a bit better QA. |
Guttripper
State War Academy Caldari State
604
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Posted - 2015.04.03 14:30:27 -
[76] - Quote
I ordered my limited edition book one week after it went on sale (the 27th) after "accidentally" stumbling onto the developer's blog. Oddly enough, I was charged in Euros initially and it was changed to dollars on my credit card. It arrived yesterday, the 2nd and seemed to have originated from Georgia, United States. I have a grayish silver block numbered 531/2001 with a bunch of other letters and numbers. But no signed lithographs. |
Legion Masser
Rage-Machine
24
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Posted - 2015.04.03 15:50:39 -
[77] - Quote
ChaseTheLasers wrote:This was a real mess.
1) When the ordering went live, loads of people from the UK couldn't order because of the broken shipping page. When it was fixed, the shipping was a silly price.
2) Not CCPs fault, but mine was delivered to another person entirely. Thankfully he was kind enough to drive to my place and drop it off for me. I wasn't in at the time so my lodger accepted it, but a huge thanks to you, whoever you are! I got the feeling you were local from what my lodger said, if so, shout up so I can get you a beer.
3) I also have some damage at the top of the pages. Can't see any details in this thread on who to contact, or if anyone is even sorting this out.
Gutted considering the money it cost. There seems nothing obvious to select in the petition system.
On a side note I also had a damaged Eve: Source book, but I didn't complain as I assumed it was a one off. The metal plaque was badly marked when I got it. Wish I'd have flagged it up now.
These really cost a lot of money CCP. I appreciate you're at the mercy of who you contract it to (book and delivery), but the process really needs a bit better QA.
I made a support ticket about its lack of quality on The art of New Eden's store page about 4 days ago and recommend you do the same though I hope your more patient then I am - The response I received 3 days ago claimed they would pass the ticket on to the appropriate CCP employee asap, though I have heard nothing back from them since then.
CCP - as a company , if you have a certain special group of customers willing to spend significantly more money on top of what they're already spending for novelty items, you really ought to do your best to to make sure you give them the best quality customer service possible or the very best quality products possible that they spend this additional money on. You should remember these special customers are the type of spenders most companies fight to try to keep at all costs. Sour Veterans mostly plex and keep the game interesting and populated. Rookies sub with money and are important to keep the company profitable/alive and the give the Veterans someone to oppress and interact with. Finally there is the special group made up of both Vets n Rooks that spend crazy amounts of money to show their passion for your work and creation and usually are very willing to show just how passionate they are about your creations with their seemingly bountiful bank accounts. I, like others, are hoping to hear from someone from CCP soon regarding the book, as I'm kinda starting to get the lack of appreciation feeling.
GÿóGÿóGÿóGÿóGÿóGÿóGÿó- Your Anger is a Gift -GÿóGÿóGÿóGÿóGÿóGÿóGÿó Do you even Titan? GÿóGÿóGÿó Potato GÿóGÿóGÿóLemonGÿóGÿóGÿóToaster
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Chainsaw Plankton
IDLE GUNS IDLE EMPIRE
1014
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Posted - 2015.04.03 19:38:05 -
[78] - Quote
CCP Falcon wrote:Sucks that there are a few that have edges stuck together. I'll point this thread out to CCP t0rfifrans as he's in direct contact with the distributor.
I have that on a few pages
but also I got 5 shipping e-mails the day after the package arrived
overall still awesome
@ChainsawPlankto
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Yourmoney Mywallet
Jita Institute of Applied Monetary Manipulation
376
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Posted - 2015.04.05 18:59:15 -
[79] - Quote
I feel really sorry for the ones that have issues with this book.
Mine arrived a few days ago and I got:
- 898/2001
- signed lithos
- no sticky pages
- no fingerprints
- overall a really, really nice book well worth the cost of...
- EUR 89.99
My order page still says "Processing." While I'm obviously happy with the end result, all in all not exactly CCP's finest hour. |
Ishtanchuk Fazmarai
3454
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Posted - 2015.04.05 19:10:07 -
[80] - Quote
Yourmoney Mywallet wrote:I feel really sorry for the ones that have issues with this book. Mine arrived a few days ago and I got:
- 898/2001
- signed lithos
- no sticky pages
- no fingerprints
- overall a really, really nice book well worth the cost of...
- EUR 89.99
My order page still says "Processing." While I'm obviously happy with the end result, all in all not exactly CCP's finest hour.
Well, I had a little disappointment to learn that the book was printed in China. For 89,90 Gé¼, I kinda expected they would pay 5 euros more for the print, but anyway it's the first time I buy a Black Horse product so maybe they've been doing that for a decade...
The Greater Fool Bar_ is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! _
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Jim399
Discoverings Greater Western Co-Prosperity Sphere
3
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Posted - 2015.04.06 01:51:13 -
[81] - Quote
Does the code in the front of the book below the 0/0 have a purpose? Or is it just like a unique serial number? |
Klaus Tylar
Tylar United Freight
82
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Posted - 2015.04.06 02:29:57 -
[82] - Quote
Jim399 wrote:Does the code in the front of the book below the 0/0 have a purpose? Or is it just like a unique serial number?
You use it to claim your in-game clothing. |
Legion Masser
Rage-Machine
25
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Posted - 2015.04.06 03:00:45 -
[83] - Quote
Still no reply from CCP regarding the damaged Art Books - I guess they are still trying to figure out what to do .......... I hope
GÿóGÿóGÿóGÿóGÿóGÿóGÿó- Your Anger is a Gift -GÿóGÿóGÿóGÿóGÿóGÿóGÿó Do you even Titan? GÿóGÿóGÿó Potato GÿóGÿóGÿóLemonGÿóGÿóGÿóToaster
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Guttripper
State War Academy Caldari State
604
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Posted - 2015.04.06 03:45:15 -
[84] - Quote
Legion Masser wrote:Still no reply from CCP regarding the damaged Art Books - I guess they are still trying to figure out what to do .......... I hope CCP might be complaining to Dark Horse Comics and seeing what they are going to do about it, thus the delays. *shrugs*
Looking closer at the return address, it seems my limited book originated from CCP's old Georgia office and was the "second_batch". |
Ai Mei
Starfish Operating Syndicate
89
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Posted - 2015.04.06 07:13:50 -
[85] - Quote
I dont even have a tracking number. I would like to know where it is at so I can get it or instruct the driver on where to go, because a lot of times people get the deliveries in my area wrong. Especially since my city changed the street numbering system a few years ago. |
Ishtanchuk Fazmarai
3454
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Posted - 2015.04.06 16:34:08 -
[86] - Quote
Jim399 wrote:Does the code in the front of the book below the 0/0 have a purpose? Or is it just like a unique serial number?
It's used to claim your ingame clothing items. You may just mail it to me in case you won't be using it.
The Greater Fool Bar_ is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! _
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Manic Velocity
Emergent Dynamics
102
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Posted - 2015.04.06 16:35:13 -
[87] - Quote
Ai Mei wrote:I dont even have a tracking number. I would like to know where it is at so I can get it or instruct the driver on where to go, because a lot of times people get the deliveries in my area wrong. Especially since my city changed the street numbering system a few years ago.
Have you tried submitting a ticket through your Art of New Eden store account? I got a response within a day and my order shipped very soon after.
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Legion Masser
Rage-Machine
25
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Posted - 2015.04.07 00:32:14 -
[88] - Quote
Yeah I got a reply with my Tracking number fairly quickly when submitting a ticket on The Art of New Eden site - though its been about 6/7 days since my last ticket , that still hasn't been answered.
GÿóGÿóGÿóGÿóGÿóGÿóGÿó- Your Anger is a Gift -GÿóGÿóGÿóGÿóGÿóGÿóGÿó Do you even Titan? GÿóGÿóGÿó Potato GÿóGÿóGÿóLemonGÿóGÿóGÿóToaster
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Obsidian Hawk
RONA Corporation RONA Directorate
1329
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Posted - 2015.04.07 05:05:12 -
[89] - Quote
I got my book today, but pages towards the dust 514 section were stuck together. 605/2001 No Autographs :( oh well im still happy. I love the art
<3 you art team!
Why Can't I have a picture signature.
Also please support graphical immersion, bring back the art that brought people to EvE online originaly.
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Boseo
Azure Horizon
77
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Posted - 2015.04.12 18:07:15 -
[90] - Quote
so any official updates on both the slight damage to books and people having packages turn up with different peoples names on them?
Sorry but file Gǣforumsig.GIFGǥ is currently unavailable please come back laterGǪGǪ like in a year or so.
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