Mextor
Slacker Industries
Exuro Mortis
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Posted - 2006.11.24 14:24:00 -
[1]
Edited by: Mextor on 24/11/2006 14:30:06
Edited by: Mextor on 24/11/2006 14:25:42
 Originally by: migwar
Any UK players connect via Tiscali broadband
For the past week, From 6pm to 11pm i am unable to connect to eve, Internet connection is fine, just unable to connect to eve server.
Having just spend a useless 30 mins on the phone i just wondered if this was part of their FUP and if any other users are affected?
have you checked the main email address that your tiscali account was reg with, there might be some mails on there warning you about the amount you are downloading?
the final one will be one telling you that they have dumpped you on a server with a load of other heavy user's (there's nothing you can do about it, but ring them and ask for your MAC code). this is what has prolly happened to you as i got the same.
the best way to fined out is to ring tiscali help line(COUGH,COUGH) go ape sh** on them and ask if you have hit your monthly download limit.
the big joke to all this is, when they told me i was dumpped on a server with a load of heavy user's i was looking at my account details and checking how much i downloaded, and it was 23gb that month with a 20gb limit, but only 6 gb of that was during the hours of which it matters for there fair usage policy, which i think it was 7:30pm - 11:30pm mid weeks and 4:30pm - 11:30pm weekends and as i did and still do most of my downloading
between midnigh and about 7:00am i have no idea how i went over my download limit.
THE MOST IMPORTANT THING IN ALL THIS, if you ask for your MAC code(making moving to another ISP easier, about 3 hours DT max and about 5 days from day of order for the switch) TELL them to give it to you there and then, also download all your e-mails that you want from any tiscali e-mail account you have as they will close them all about 2 days after your connection has been moved toyuor new isp.
good luck o/
Edit: the best ISP to go with in my opinon would be BT i moved to Virgin and i'm having High Ping Probs now  (i must have pi**ed off someone in a forma life), why BT you ask if you have any line problems you will never get the line of the person you are talking with "we will have to log the problem with BT" as they are BT  also BT have the same download limit as almost everyone else.
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