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Thread Statistics | Show CCP posts - 0 post(s) |
Sentient Blade
Crisis Atmosphere
Coalition of the Unfortunate
1500
   |
Posted - 2015.08.12 12:04:44 -
[1] - Quote
Started receiving the following error while trying to log in clients:
"The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support."
Already successfully logged in 2 clients, the rest are refusing to load.
Anyone else experiencing the same?
Update:
Have checked the command lines and the tokens appear to be being passed correctly. |
Brock Khan
Clandestine Wet Works
30
|
Posted - 2015.08.12 12:07:13 -
[2] - Quote
Main account is non steam, has same issue as alt account which is via steam. Getting same error as you on both post downtime. |
Sydion Lyssa
Ghosts'n Stuff
Drama Sutra
0
|
Posted - 2015.08.12 12:12:54 -
[3] - Quote
Same here, none of my 5 account work, always the same error message "The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support"
But i used to play on one unique game file, so maybe it's logical that none of my char log if the first fail the auth? |
Fozzy Dorsai
Friendly but Irritating
38
|
Posted - 2015.08.12 12:13:37 -
[4] - Quote
I have the same problem. I had logged in just fine after dt into two of my alts but this happened when I attempted the third.
I then went to run repair.exe. Got a message there was a new version available. I told it to go ahead and install that. Now I have NO repair.exe file (I do have repair.exe_cdxorw, whatever that is). How do I go about reinstalling the repair file. I haven't a clue even where to look for it. |
Brock Khan
Clandestine Wet Works
30
|
Posted - 2015.08.12 12:15:26 -
[5] - Quote
Fozzy Dorsai wrote:I have the same problem. I had logged in just fine after dt into two of my alts but this happened when I attempted the third.
I then went to run repair.exe. Got a message there was a new version available. I told it to go ahead and install that. Now I have NO repair.exe file (I do have repair.exe_cdxorw, whatever that is). How do I go about reinstalling the repair file. I haven't a clue even where to look for it.
^also this. |
DWEnvision
Essentia Torva
Cohortes Triarii
6
|
Posted - 2015.08.12 12:17:36 -
[6] - Quote
Had the same issue with my client after DT today. I ran the eve repair tool and now I can log in just fine. |
Enaz Selpats
Dragon's Den inc
4
|
Posted - 2015.08.12 12:18:41 -
[7] - Quote
Same "Authentication Token" issue ....... sigh |
Sydion Lyssa
Ghosts'n Stuff
Drama Sutra
0
|
Posted - 2015.08.12 12:18:56 -
[8] - Quote
DWEnvision wrote:Had the same issue with my client after DT today. I ran the eve repair tool and now I can log in just fine.
Just finished to run the repair tool, didn't work, still stuck with the error on all accounts |
Dniwe Mahyisti
Royal Amarr Institute
Amarr Empire
0
|
Posted - 2015.08.12 12:21:39 -
[9] - Quote
the same problem. just as I can not log in account manager and write a petition. |
BIG HUTCHIE
Jump Drive Appreciation Society
Test Alliance Please Ignore
0
|
Posted - 2015.08.12 12:22:59 -
[10] - Quote
I'm having same problem and the repair.exe keeps failing ;( |
embrel
BamBam Inc.
250
|
Posted - 2015.08.12 12:23:28 -
[11] - Quote
same here. repair tool didn't work. |
Brock Khan
Clandestine Wet Works
30
|
Posted - 2015.08.12 12:24:12 -
[12] - Quote
Sydion Lyssa wrote:DWEnvision wrote:Had the same issue with my client after DT today. I ran the eve repair tool and now I can log in just fine. Just finished to run the repair tool, didn't work, still stuck with the error on all accounts
^same, uninstalling and reinstalling did not help issue. |
Enaz Selpats
Dragon's Den inc
4
|
Posted - 2015.08.12 12:24:17 -
[13] - Quote
Just used the repair tool. It had to update, which it did successfully. Restarted repair tool and it allowed me to log in. |
Oxide Ammar
211
|
Posted - 2015.08.12 12:24:57 -
[14] - Quote
same here
Lady Areola Fappington: -áSolo PVP isn't dead!-á You just need to make sure you have your booster, remote rep, cyno, and emergency Falcon alts logged in and ready before you do any solo PVPing.
|
Kalen Pavle
Quam Singulari
Triumvirate.
64
|
Posted - 2015.08.12 12:24:58 -
[15] - Quote
Same problem. Repair tool didn't fix. Launching from exefile still works though.
Running windows 10 x64. |
Lira Herrena
Center for Advanced Studies
Gallente Federation
0
|
Posted - 2015.08.12 12:25:36 -
[16] - Quote
This account seems to be working. My other two are not with the stated error.
ETA on fix ? |
Rawr Imabear
Science and Trade Institute
Caldari State
0
|
Posted - 2015.08.12 12:26:16 -
[17] - Quote
Same issue on two accounts, cannot log in to Account Management to make a ticket. :( |
Abadayos
Caldari Provisions
Caldari State
15
|
Posted - 2015.08.12 12:27:07 -
[18] - Quote
I'm also having the same issue. Logged in my first 2 accounts fine, logged in the third and got the error. Stupid me then went off and shut down the other 2 clients and ran repair, which renamed teh repair file to: repair.exe_qxjzpi
now to fix that I just deleted everything after .exe and it worked fine.
Saying that I am still unable to log in on any of my characters now and not just my third. |
Sydion Lyssa
Ghosts'n Stuff
Drama Sutra
0
|
Posted - 2015.08.12 12:28:40 -
[19] - Quote
I succesfully log one char, but others still stuck.
I suppose it's more a server side issue? I say that because, as i sayd before, i run all my char on one game directory, so if the issue comes from my files, it should work now for all my char, that is not happening.. |
Kalen Pavle
Quam Singulari
Triumvirate.
64
|
Posted - 2015.08.12 12:30:23 -
[20] - Quote
I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in. |
Lira Herrena
Center for Advanced Studies
Gallente Federation
0
|
Posted - 2015.08.12 12:32:17 -
[21] - Quote
Kalen Pavle wrote:I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in.
This did not work for me. I tired all 3 accounts none can access game with same error regardless of using launcher shortcut or .exe .
|
Rawketsled
Generic Corp Name
249
|
Posted - 2015.08.12 12:32:38 -
[22] - Quote
Possibly related: can't log in to secure.eveonline.com |
Lt Mando
New Eden Low Lifes
2
|
Posted - 2015.08.12 12:33:34 -
[23] - Quote
i am having the same issue i put in a ticket it seem it not all of us but the game . |
Vampy bat
Prussia Group
Meracom
24
|
Posted - 2015.08.12 12:35:09 -
[24] - Quote
Kalen Pavle wrote:I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in.
Didn't work for me so far. No matter how I try to open the client I get the Quote:The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.
While trying to log on to the forums right here also got the same error message several times Quote:An unexpected error occurred
An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support. |
Brock Khan
Clandestine Wet Works
30
|
Posted - 2015.08.12 12:36:27 -
[25] - Quote
Vampy bat wrote:Kalen Pavle wrote:I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in. Didn't work for me so far. No matter how I try to open the client I get the Quote:The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support. While trying to log on to the forums right here also got the same error message several times Quote:An unexpected error occurred
An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support.
Same here unable to access account management, or support. |
Prolanda
Viziam
Amarr Empire
0
|
Posted - 2015.08.12 12:39:19 -
[26] - Quote
Same .. I can get this account online but none of my others including logging into eve forums.. just comes up with error on the other accounts..
eta on fix please ccp
|
Demonor
Calibrated Chaos
Habitual Chaos
0
|
Posted - 2015.08.12 12:40:41 -
[27] - Quote
Welp nothing works for me also when you log onto Account management on the website you get an error there as well so seems like its a auth server issue >.< GAH! FIX PLEASE! |
Datu Agimat
Crystal Millennium
13
|
Posted - 2015.08.12 12:41:11 -
[28] - Quote
Well, logging in to support site gives me a python error with the same "token" error. Thankfully I can get in to the forums but no amount of "running eve.exe" or restarting the machine or repair tool resolves logging in... |
Nerdy Style
schjax Corporation
0
|
Posted - 2015.08.12 12:42:07 -
[29] - Quote
Run *REPAIR TOOL* then when it is done updating, close it and make sure ur eve launcher is closed... run the repair tool AGAIN. then launch the launcher and login. That worked for me ^^ |
English Bishop
Oh Bugga
Violent Declaration
0
|
Posted - 2015.08.12 12:42:39 -
[30] - Quote
I disabled Windows Defender after getting this message and being unable to log in on all accounts.
As soon as I switched it off and tried again I was able to log in immediately.
If you turn this off it should only be temporary. Windows 10 also automatically turns it back on again I think, but I am not sure of the timeframe. |
Jakara Dakara
Blood Oath Foundation
Adaptation.
2
|
Posted - 2015.08.12 12:43:11 -
[31] - Quote
Had the same thing happen to me, couldn't eve log into account management, had to launch directly from the exe in program files/cpp/eve/bin exefile.exe to get game to launch then oddly enough i was able to log into my account through account services, possibly something with there authentication server?
Jakara Dakara
|
Zarek RedHill
SniggWaffe
WAFFLES.
4
|
Posted - 2015.08.12 12:43:27 -
[32] - Quote
I was having this issue as well. Was unable to log into the game OR the website. It just magically fixed itself even though I didn't do anything. I suggest you guys try one more time.
Any word on a cause, CCP? |
Murzik
Interstellar Sex Industries
7
|
Posted - 2015.08.12 12:44:00 -
[33] - Quote
Same issue. Windows 8 here |
BlueJeff Azul
Lia's Lavender Corp.
8
|
Posted - 2015.08.12 12:44:41 -
[34] - Quote
Thank god! I thought it was just me. I had one account on and then poof! I could not log the rest and then all those unexpected errors and even on the eve website. |
oah
Oscura Simmetria
Yulai Federation
2
|
Posted - 2015.08.12 12:45:04 -
[35] - Quote
CCP months was 30 days... they are simply going to 29... randomly 1 of 30 you can't play... i'ts a new rule mates, take it easy.
CCP take the money and run... 15E/mo. are so little mates... c'moooonnn... |
BlueJeff Azul
Lia's Lavender Corp.
8
|
Posted - 2015.08.12 12:47:06 -
[36] - Quote
Jakara Dakara wrote:Had the same thing happen to me, couldn't eve log into account management, had to launch directly from the exe in program files/cpp/eve/bin exefile.exe to get game to launch then oddly enough i was able to log into my account through account services, possibly something with there authentication server?
Yep, that works...thanks for the work-around. |
Davis TetrisKing
The Vendunari
End of Life
101
|
Posted - 2015.08.12 12:48:12 -
[37] - Quote
Had the same issue here, waited a while and tried logging in an got it.
Also had issues logging in on the forums, but now that I've been able to log in to the game I was able to log in on the forums too.
Sorry not much help for other people, but hopefully others will be able to log in asap. |
Datu Agimat
Crystal Millennium
13
|
Posted - 2015.08.12 12:48:36 -
[38] - Quote
Nerdy Style wrote:Run *REPAIR TOOL* then when it is done updating, close it and make sure ur eve launcher is closed... run the repair tool AGAIN. then launch the launcher and login. That worked for me ^^
Thanks. That seemed to do it for me at least. Steps I did:
1.) Close eve client / launcher.
2.) Run repair.exe
- In my case, it downloaded a "repair.exe_kjhsg" and deleted my repair.exe. I renamed the new file to .exe
3.) Run Repair.exe
4.) Launch eve.exe
- Still got the auth error
5.) Closed eve client/launcher
6.) Ran Repair.exe 2x.
7.) Run eve.exe
- now able to get into the game |
Michael Adam Crendraven
Federal Navy Academy
Gallente Federation
0
|
Posted - 2015.08.12 12:49:59 -
[39] - Quote
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.
Then when I try and log in to contact customer support I get:
nvalidAuthToken at /auth
No exception message supplied
Request Method: GET
Request URL: http://supportauth.eveonline.com/auth?code=OnqyEG_CAqt4feSm8j7q7-kr-Fj2auMjfs4gy3dtgw5tj3T5yBgZkbczDPI5hqiT0
Django Version: 1.8.2
Exception Type: InvalidAuthToken
Exception Location: /var/djangoroot/dharma/multipass/__init__.py in authenticate_session, line 97
Python Executable: /usr/bin/python
Python Version: 2.7.10
Python Path:
['/var/djangoroot/dharma',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/setuptools-17.1.1-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/setuptools_scm-1.5.4-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/pip-7.0.3-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/pytest_runner-2.5.1-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/MarkupSafe-0.23-py2.7-linux-x86_64.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/PyJWT-1.3.0-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/Jinja2-2.7.3-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/Django-1.8.2-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/python_memcached-1.54-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/six-1.9.0-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/requests-2.7.0-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python27.zip',
'/app/vendor/python-dev/bin/lib/python2.7',
'/app/vendor/python-dev/bin/lib/python2.7/plat-linux2',
'/app/vendor/python-dev/bin/lib/python2.7/lib-tk',
'/app/vendor/python-dev/bin/lib/python2.7/lib-old',
'/app/vendor/python-dev/bin/lib/python2.7/lib-dynload',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages',
'/']
Server time: Wed, 12 Aug 2015 12:22:34 +0000
and a bunch more until the fix at the bottom:
"You're seeing this error because you have DEBUG = True in your Django settings file. Change that to False, and Django will display a standard page generated by the handler for this status code. "
Mozillia's support page states the following:
"That is a problem with a Python script that runs on the server. The website needs to fix this. If the problem persists then contact them via e-mail."
After I experienced this I spoke to my friends in Raid Call and some of their toons can get in and others can't.
SWEET MURPHY!!!! After I type all this up, one of my friends tried again and they fixed the RADIUS server or whatever authentication method they use...... |
Salia Jakuard
Gobbin Capital
0
|
Posted - 2015.08.12 12:50:24 -
[40] - Quote
What worked for me was disabling download on demand and downloading all the files. Perhaps this helps someone. |
Vampy bat
Prussia Group
Meracom
24
|
Posted - 2015.08.12 12:50:45 -
[41] - Quote
Vampy bat wrote:Kalen Pavle wrote:I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in. Didn't work for me so far. No matter how I try to open the client I get the Quote:The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support. While trying to log on to the forums right here also got the same error message several times Quote:An unexpected error occurred
An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support.
I didn't do anything differently but I can log in now as normal as in any other day. |
Kennedy Lincoln
Federal Defense Union
Gallente Federation
7
|
Posted - 2015.08.12 13:01:20 -
[42] - Quote
I had this problem at 08:45 today my time and then I could not even log into this forum. I tried again after a few minutes and it worked. Now obviously I can login here too. I wonder why someone did. |
Egil Kolsto
Heaven's End
League of Infamy
0
|
Posted - 2015.08.12 13:05:59 -
[43] - Quote
Same dreaded:
"The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support."
I am not sure why we suddenly have this huge influx in compatability issues. I have played Eve for a solid 10 years and this last 6 months have been HORRID! Please hire two more testers before you push out patches!
Kindly,
Egil |
Mecinia Lua
Galactic Express
57
|
Posted - 2015.08.12 14:15:20 -
[44] - Quote
I had this problem today too glad I'm not alone.
Also see the problem with accoutn management and support servers getting error messages.
On the third account I couldn't get logged into I reset the password and after that it seems to be working only time will tell :) |
Azusa Asara
Asara Corporation
12
|
Posted - 2015.08.12 14:31:34 -
[45] - Quote
I was in game when I got several error messages trying to move Items from my ship fitting window into my item hanger, and more when I tried to open any of the neocom windows. I exited the game and attempted to restart but...
My launcher is missing the Username and Password boxes and the PLAY button, I cant even enter my information.
Reinstalling the Launcher did not work.
Repairing did not work. |
BlueJeff Azul
Lia's Lavender Corp.
8
|
Posted - 2015.08.12 14:35:43 -
[46] - Quote
All moot now since Eve is down
https://twitter.com/eve_status |
Roofius
Weiland-Yutani corp
Coalition of the Unfortunate
2
|
Posted - 2015.08.12 14:36:34 -
[47] - Quote
Azusa Asara wrote:I was in game when I got several error messages trying to move Items from my ship fitting window into my item hanger, and more when I tried to open any of the neocom windows. I exited the game and attempted to restart but...
My launcher is missing the Username and Password boxes and the PLAY button, I cant even enter my information.
Reinstalling the Launcher did not work.
Repairing did not work.
Same **** going on here |
Tiberius Heth
Say No to Features
66
|
Posted - 2015.08.12 14:42:16 -
[48] - Quote
I really like how this, rather important, issue is tucked away on some forum that doesn't do it justice in a thread made by a player.
IT WOULD PROBABLY HELP IF CCP WOULD MAKE A QUICK STATEMENT GOING "Hey guys, there's an issue with the launcher, go here to check it out". BUT NO, IT'S JUST MUCH EASIER TO COMPETELY AVOID MENTIONING SAID LAUNCHER ISSUES IN THE STICKY AND KEEP LOCKING PERFECTLY REASONABLE THREADS ON GD.
Because that just makes sense.
|
Payap
Shadows of Earth
Spears of Destiny
1
|
Posted - 2015.08.12 16:43:56 -
[49] - Quote
I had exactly the same issue.
Here's a workaround if you're on Windows 10.
Go to your Network settings and "Change adapter options".
You might find a lot of installed Ethernet devices (don't know why Windows 10 does it). Deactivate all except your active network devices.
This fixed it for me.
Good luck and fly safe.
Payap o7 |
Ridor Drummond
Gordoe Industrial Technical Institute
Soul Reaver Syndicate
0
|
Posted - 2015.08.14 19:12:06 -
[50] - Quote
Payap wrote:I had exactly the same issue.
Here's a workaround if you're on Windows 10.
Go to your Network settings and "Change adapter options".
You might find a lot of installed Ethernet devices (don't know why Windows 10 does it). Deactivate all except your active network devices.
This fixed it for me.
Good luck and fly safe.
Payap o7
Thank you this worked for me too |
shubelia
Bob's Cheap Tax Evasion Corp
4
|
Posted - 2015.08.16 10:25:32 -
[51] - Quote
i have the same issue, i can connect on my work laptop, but on my desktop it dowsn't work
i'm running windows 10 if this helps ...
i think all started after the last friday patch from microsoft |
shubelia
Bob's Cheap Tax Evasion Corp
4
|
Posted - 2015.08.16 10:32:06 -
[52] - Quote
Payap wrote:I had exactly the same issue.
Here's a workaround if you're on Windows 10.
Go to your Network settings and "Change adapter options".
You might find a lot of installed Ethernet devices (don't know why Windows 10 does it). Deactivate all except your active network devices.
This fixed it for me.
Good luck and fly safe.
Payap o7
thanks mate
this worked on for me! |
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