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Thread Statistics | Show CCP posts - 1 post(s) |
Montague Snyde
Gallente Spaced Cowboys
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Posted - 2007.04.09 19:52:00 -
[121]
Ok time to add my name to the list of the slightly disgruntled.
I grant I play eve with 2 or more clients running at the same time, but ever since the last patch I have been getting disconnected randomly, when I've been idle on one client too long or whenever, but it is generally random.
Now I've tried reinstalling my router drivers, tried a new router, tried an old router, I've reinstalled Eve and I keep getting the same problem. Got to admit though it has improved from when this issue first started I was getting disconnected every 7 minutes.
Oh and once it starts that's it doesn't matter whether I have one client open or 3 I still get disconnected. As I fly a freighter around regularly this is getting.... urm annoying.
There we go my two penneths.
Montague Snyde
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Koryvarn
Amarr
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Posted - 2007.04.11 22:25:00 -
[122]
Just came from a vist to my parrents. Was DC'ing at least once an hour there. Put it down to router or ISP issues.
Back in my flat now, different router manufacturer, different ISP, and still the same issue. The only thing constant is that I'm South of London.
It's driving me crazy DC'ing on missions as I loose my drones and end up having to warp back in to mission starting point - often a dangerous place to be.
I can confirm that I can give orders while "lagging out". I can get my drones to return to my bay sometimes, I can chat and people can see the chat, yet I don't get any data back to the client until I get booted.
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Umbriele
Gallente Natural Inventions
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Posted - 2007.04.12 11:51:00 -
[123]
My ISP is Tiscali too and I get random disconnection aswell, but only after 1.4 patch
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Koryvarn
Amarr
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Posted - 2007.04.12 16:34:00 -
[124]
Tiscali at my flat, BT yahoo broadband at my folks.
In case it helps
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MarketBitch
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Posted - 2007.04.16 21:27:00 -
[125]
Same problem here.
Two computers both with the problem, single Netgear DG834G, Tiscali ISP, South London location.
For me, started on March 28/29, happens without any P2P programs running, and also affects BF2142 and MSN - possibly anything reliant upon UDP.
Funny thing is, it seems to more or less sort itself out late in the evening - Tiscali do bandwidth management for heavy users between 6pm and 11pm, so it might be related.
Reboots of the router don't seem to help.
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Mini Minotaur
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Posted - 2007.04.17 03:45:00 -
[126]
Guys, this may sound stupid but, CCP should sell EVE to another company that can handle network. No offense to the Dev Team. This game is great, but this connection issue is unbelievable. I am very surprised that there are still ten of thousands players actually paying for subscription.
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Shadarle
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Posted - 2007.04.17 20:39:00 -
[127]
Same issues here... and I'm in the US with brighthouse cable. I've tried every solution others have posted.
Static IP on comp. Open EVE ports on Router. Set DMZ on Router. Clear Cache. Re-install game.
All these among others and nothing helps. It's just gotten worse lately.
Tanking Setups Compared
Stacking Penalty / Resists Explained |
JenDen
Caldari LFS Corp
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Posted - 2007.04.17 22:47:00 -
[128]
I also was having problems with d/c lately. Didn't report since they seemed random. But as I got more of them I notticed that games losses connection most frequently when I dock to station after I complete agent's mission. The mission itself goes smooth but when I dock and try to open agent's window it comes out empty. And if I try to open my cargo inventory or any other window - just nothing happens. In ~30-60 seconds after that I get "Connection Lost" window and game exits back to login screen. But now here comes the funny thing! While I'm being unable to open any agent/inventory/etc screens - the chat itself works fine! I mean for that ~30-60 seconds I can see what people are typing and I can type back. And yeah, I'm not using any p2p software (at least at the moment of these d/cs) and my internet connection itself is stable, so..
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Shalix
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Posted - 2007.04.24 15:47:00 -
[129]
/signed
im also having this problem, my main pc never get connection closes, but with another, its painful to reconnect at any time ...
both computers are connected to same network, so i have no idea :\
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Sarrian Calda
Caldari White Star Corporation Gemini Federation
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Posted - 2007.04.24 17:05:00 -
[130]
Same here. My disconnection issues started since the 'network maintenance' CCP had about 2 weeks ago. I never had a single disconnection before while playing EVE in all kinds of situations, and now I'm getting regular DC every day.
Today after the patch, it got worse. Constant mass DC. When any of my corpmate or myself see lag coming, we know DC is coming. And BOOM! suddenly corpmates drop out 1-by-1 in a chain. And we're all scattered all over the EVE universe, so discount "You-must-be-in-Jita" probabilities. Frankly, I would rather there be no patch works(except those really important ones), and there be more network/hardware improvements. If ppl don't DC and lose their ships due to DC, would there be any reason for handling so many reimbursement petitions everyday?
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Phoenixhawk
Caldari Farscape Mining Hitchhiker's Alliance
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Posted - 2007.04.24 17:34:00 -
[131]
/signed
no problem prior to todays patch (well a couple years ago but that was magicly solved after a minipatch), 4 disconnects within 40mins of patching started up my second computer and launched both clients at the same time
PC-1 15mins before "Connection Lost" PC-2 7mins before "Connection Lost"
Time-Warner ISP, 8mbps connection Linksys WRT54GS router, both computers are hardwired not wireless
Stay Chilly & Watch Your Six!
Space Vampire |
Cammy Soul
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Posted - 2007.04.24 18:30:00 -
[132]
This was happening to me occasionally on a dial-up (I know don't laugh, it's a long story) connection before the patch - I am away from home at the moment, but I am guessing it has not gone away with the patch. So it is possible this is not just broadband router related as others have suggested, since I don't have one.
I was assuming it was the ISP but now i am not so sure. I am starting to see a 1.4x link too. Oh well, I will be back trying this out on Thursday / Friday - maybe it will be all fixed by then ....
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Ap0ll0n
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Posted - 2007.04.24 20:52:00 -
[133]
Have anyone dropped a petition/gotten answer yet? I have dropped a petition, but as usual, itŠll take like 4 weeks before i get an answer..
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Draza Wolfpup
Avala
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Posted - 2007.04.24 23:43:00 -
[134]
Originally by: Sophism I keep getting a connection loss anytime i go afk for a few minutes on any one of my accounts. But i still keep my connection to ts and my other accounts dont have connection issues either as long as i am doing something with them.
Not sure if this is an issue on my end or not. I reinstalled eve, restarted both my cable modem router and switches still nothing. I did not have this problem before x-mas but i just got back and it is driving me nuts.
Any help would be appreciated
greetings, i have found the only thing that solves this is the good old fashioned ping.
go to the command prompt and type in:
ping 87.237.38.200 -t
problem solved
isk donations welcome for this tip from a vetran of the bob vs ascn war (still recovering!! )
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Koryvarn
Amarr Fleet Of Elite The OSS
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Posted - 2007.04.25 12:29:00 -
[135]
The ping helps a bit, as does joining the help channel in game.
However, I still get disconected when I sit in stations (space is fine).
Looking at the ping in the background, I notice it spikes to 2000ms for 1 second, after which I then get disconected after a long time out. I can still send data to the server, I'm just not getting any back.
Furthermore, I always get disconected at EXACTLY 19.51 game time. It's happend like 10 times now and I've only been keeping tabs for 3 weeks
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Sangrius Kujishi
Gallente
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Posted - 2007.04.26 03:43:00 -
[136]
Still having problems, tried clearing machonet/cache/reinstalling, nothing fixes it.. no dropouts I can see, I just am stuck on the acquiring bulk data screen for AGES (how much is it transferring? O_o) then it just goes back to connection lost. I can't even login to change skills... cmon ccp, where's my service let alone a response on this thread with possible fixes? :(
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Maniac King
Minmatar Black Lance
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Posted - 2007.04.26 04:28:00 -
[137]
same problem here it was fine last week and now it drops me evey minute, tried everything, reinstalled eve did the machonet thing but to no avail.
come on CCP at least acknowledge that there is a problem and something is being done or do we need to get this thread to 15+ pages before u will notice?? --------------------------------------
I MAYB WRONG BUT I DONT GIVE A F**K!!! |
Havlentia Castigatrix
The Avalon Foundation
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Posted - 2007.04.26 12:36:00 -
[138]
Originally by: Mini Minotaur Guys, this may sound stupid but, CCP should sell EVE to another company that can handle network. No offense to the Dev Team. This game is great, but this connection issue is unbelievable. I am very surprised that there are still ten of thousands players actually paying for subscription.
No offense to you, but the problems that Eve faces are the same that everyone faces, and having had to build a cluster myself this year (major download store) there are many, many things that can go utterly wrong, not the least of which is the backbone and the hops from the client to the server.
I'm utterly amazed that the whole thing still operates as well as it does, but before you go having a pop at CCP, perhaps you want to help out in data collection and try using ping plotter to look for packet loss between yourself and the servers. I'm guessing that you pass through 3/4 companies networks before you hit CCP. Take some responsibility for your connection and diagnose rather than lazily point a finger.
Incidentally, level3/serverstream.....suffering a bit recently
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Havlentia Castigatrix
The Avalon Foundation
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Posted - 2007.04.26 12:49:00 -
[139]
Originally by: Market***** Same problem here.
Funny thing is, it seems to more or less sort itself out late in the evening - Tiscali do bandwidth management for heavy users between 6pm and 11pm, so it might be related.
South London. Do you know your contention ratio?
You're not that far from the server cluster; possibly four/five hops through Milton Keynes/Bletchley. Do not compare this to American's having the same problem (American DSL infrastructure is extremely bad and differs wildly in quality).
Without wanting to sound bad here, I'm seeing lot of different problems being characterised as the same one by people that see consistent disconnections. CCP will not diagnose everyones machine for them, so unfortunately you're going to have to get together information yourselves to figure out what the difference is.
'It's broke, fix it' is not going to garner any traction because there is NO information to work on.
The first thing you need to do is grab something along the lines of pingplotter and run it a couple of times when you have a disconnect. Find out what MTU your ISP uses, and check that windows is doing the same. Patch your routers. Find out your contention ratio. Try a concurrent test with something that streams (I use Di.fm to figure out when my client is going to drop. I currently have LCP issues in the exchange.)
Oh, and run spybot, adaware and everything else you can to check your machine for nasties. One piece of malware can cause so many outbound connections that incomings are swamped, which is generally what happens with machines that torrent.
I *really* hope this helps someone, but so far this thread is a clustermoan.
----- This space left intentionally blank |
Havlentia Castigatrix
The Avalon Foundation
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Posted - 2007.04.26 12:54:00 -
[140]
Originally by: Koryvarn The ping helps a bit, as does joining the help channel in game. However, I still get disconected when I sit in stations (space is fine).
Clue 1. Sounds like keepalive. You're keeping the stream alive when you're in space, but not in stations. I'd start with the router at that point, then escalate to the ISP once I had something I could show them to beat the customer service apathy.
Originally by: Koryvarn
Looking at the ping in the background, I notice it spikes to 2000ms for 1 second, after which I then get disconected after a long time out. I can still send data to the server, I'm just not getting any back.
Clue 2. How do you know that there's nothing coming back? Are you Nat'd?
Originally by: Koryvarn
Furthermore, I always get disconected at EXACTLY 19.51 game time. It's happend like 10 times now and I've only been keeping tabs for 3 weeks
Clue 3. If you're affected by BST, then this could not apply, but you'll want to check for _anything_ else that happens around you, your computer and your link around that time. If you've noticed this pattern I trust you've been collecting data about the state of the link at that time? ----- This space left intentionally blank |
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Ap0ll0n
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Posted - 2007.04.26 14:22:00 -
[141]
Why is it that people keeps saying "check your connection", "maybe its your router", "its properly your ISP thats the problem"!?
Sorry to be alittle upset, but when thousands of people have the same connection problems, whether they are in Europe, USA or Australia, its pretty obvious that it is not our ISP, and it is surely not our GFX drivers thats the problem, cause everyone i have talked to, only have problems with EVE. For my own part, i can play Counter-strike: Source for 2-3hours (surely more but havenŠt tested) without ANY problems at all, and i am still online when EVE drops me..
I dont want to flame anyone or trying to be rude, not at all, but your not helping telling me that, cause i know (with my limited knowledge in computers) that its totally wrong.
Any help is appreciated, no doubts about that, but telling me that my drivers are outdated, and i proberly have spyware, does not make my mood any better, nor does it fix my problem.
Anyway, back to topic.. Last night, i ran pingplotter for quite some time, and the first run, i got disconnected as usual, but afterwards, my main was on auto for like 23 jumps, and i didnŠt get disconnected. I have no idea if its pingplotter running that solved the problem, or the fact that autopilot was on, was the reason i didnŠt get disconnected, but it seems that if your inactive, or just have a low stream of data send/recieved from the server, the server drops you.
Could it be, that they have installed some new antivirus programme or something?
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Odhinn Vinlandii
Minmatar New Order Nation Federation Of united Corps
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Posted - 2007.04.26 18:03:00 -
[142]
Edited by: Odhinn Vinlandii on 26/04/2007 18:01:20 I am a FreeBSD user so I have a massive amount of networking diagnostic tools available to me as standard system apps. According to the reports, the problem is in London for me.
Here is a cur&paste of CCP's recommended "Pingplotter" running from the windoze machine that EVE is on. It illustrates the massive amount of errors that I receive in the London hop. 561 errors out of 564 packets sent through that hop.
Target Name: www.eve-online.com IP: 87.237.39.199 Date/Time: 4/26/2007 1:34:59 PM to 4/26/2007 1:47:21 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP] 1 568 0 0.0 0 1 0 WRT54GS-1.vinland.ath.cx [192.168.1.2] 2 568 17 3.0 5 29 9 [10.69.0.1] 3 567 18 3.2 5 31 9 24-176-36-5.static.klmz.mi.charter.com [24.176.36.5] 4 568 18 3.2 5 38 10 71-13-66-1.static.aldl.mi.charter.com [71.13.66.1] 5 567 21 3.7 9 39 13 [12.124.15.137] 6 567 21 3.7 16 64 21 [12.122.82.234] 7 567 43 7.6 16 53 20 tbr2cl18.cgcil.ip.att.net [12.122.10.134] 8 567 45 7.9 15 197 25 ggr2p3140.cgcil.ip.att.net [12.123.6.25] 9 567 64 11.3 19 139 25 [192.205.33.210] 10 567 46 8.1 19 93 25 ae-1-55.bbr1.Chicago1.Level3.net [4.68.101.129] 11 567 29 5.1 104 154 110 ae-1-0.bbr1.London1.Level3.net [212.187.128.58] 12 177 171 96.6 108 148 116 ae-0-53.gar1.London1.Level3.net [4.68.116.75] 13 564 561 99.5 110 113 111 [195.50.91.22] 14 567 17 3.0 107 138 111 [87.237.39.199]
---
I lost a POS due to this lag as well as many Battleships, all of which CCP refuses to reimburse despite screenshots and the above text proving my claims.
When I get disconnected, my client allows me to play EVE for upto 5 minutes before it notifies me of the disconnect. See here http://oldforums.eveonline.com/?a=topic&threadID=508216&page=3 for how this caused me to lose a POS.
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Chequrself
Cutting Edge Incorporated RAZOR Alliance
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Posted - 2007.04.27 14:01:00 -
[143]
Edited by: Chequrself on 27/04/2007 13:57:43 Yes my connection has been crap since the patch. Events that seem to cause the issue.
Gate Jumps NPC Rat Spawn Other players decloaking.
In short this is crap.
P.S I am in Aus so ISP has nothing to do with it, it has been since the patch -------------------------------------------------
http://razor-eve.org/killboard/?a=pilot_detail&plt_id=50519 Your signature exceeds the maximum allowed filesize of 24000 bytes -Sahwoolo Etoophie ([email protected]) |
BaliAgha
Nevahefas Etarip
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Posted - 2007.04.27 14:23:00 -
[144]
Keep getting 'Connection Loss' .. random, but seems to to it most in Stations.
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--------- [NSEP] 4 LiFe |
Odhinn Vinlandii
Minmatar New Order Nation Federation Of united Corps
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Posted - 2007.04.27 18:27:00 -
[145]
CCP Announced yesterday that their ISP would be replacing the failed switch thats causing me so much headache..... Well, the problem is even worse for me now at the same location. Did they even replace the switch?
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Koryvarn
Amarr Fleet Of Elite The OSS
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Posted - 2007.04.28 14:31:00 -
[146]
Originally by: Havlentia Castigatrix
Originally by: Koryvarn The ping helps a bit, as does joining the help channel in game. However, I still get disconected when I sit in stations (space is fine).
Clue 1. Sounds like keepalive. You're keeping the stream alive when you're in space, but not in stations. I'd start with the router at that point, then escalate to the ISP once I had something I could show them to beat the customer service apathy.
Originally by: Koryvarn
Looking at the ping in the background, I notice it spikes to 2000ms for 1 second, after which I then get disconected after a long time out. I can still send data to the server, I'm just not getting any back.
Clue 2. How do you know that there's nothing coming back? Are you Nat'd?
Originally by: Koryvarn
Furthermore, I always get disconected at EXACTLY 19.51 game time. It's happend like 10 times now and I've only been keeping tabs for 3 weeks
Clue 3. If you're affected by BST, then this could not apply, but you'll want to check for _anything_ else that happens around you, your computer and your link around that time. If you've noticed this pattern I trust you've been collecting data about the state of the link at that time?
1. Yes, I am using a keepalive, it's the only way I can play EVE and stay sane. I monitor incoming / outgoing traffic on my PC and on my router, and after I get disconnected, I stay in game until I try to retrive data from the server. I can write a 1000 line monologue, and those in the channel can read it, but as SOON as I request something from the server - "connection lost".
I run a tightly firewalled setup, and nothing except EvE online and ventrillo, and possibly EvE Mon uses the net when I play. I have tried with both off, 1 of them off, all on, and the result is exactly the same. Furthermore, I stay connected to vent just fine when my eve client drops.
2. yes, I am NAT'd and as I said above, montioring incoming / outgoing traffic through the router is easy - loads of packets going out, but none coming in AFTER the ping spike.
3. The only thing I've noticed is the +2000ms ping increase when I drop. There is no packet loss, and in 99% of cases, my ping keeps on running even though I have been disconected. In an hours pinging of the server, I'd get maybe lowest 5, average 20 maximum 2300.
I'll try to run some tracerouters next time I'm playing and it happens, but since I can always connect instantly when I disconect, it's not a persistent state problem, so i'd be unlikely to catch it.
Furthermore, I dont think it can be blamed on my ISP or router when it happens when I vist my folks too, with different broadband speed, router, ISP, computer and wireless band.
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Ugor Batarr
Minmatar Jelly Baby Corporation The Pentagram
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Posted - 2007.04.29 11:34:00 -
[147]
I'm in a german corp and we get discos a LOT since the last patch - most time the whole corp is kicked out of the game. As we're living all over germany and (of course) running completely different hardware the problem won't have to do with our PCs/Routers/ISPs. With these informations given I knew where I would start searching for the problem - and for sure it wouldn't be my PC/Router/ISP/Whatever.
********************* Ugor Batarr aka SwENSkE Proud Member of Jelly Baby Corporation (JBC) Part of 'The Pentagram' Alliance |
Havlentia Castigatrix
The Avalon Foundation
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Posted - 2007.04.29 11:41:00 -
[148]
Originally by: Havlentia Castigatrix
This feeds my idea that the numerous complaints in this thread are client machine issues that need sorting out and are not directly connected to Eve. I forget the name of the util, but it shows the ports currently being used by running processes. Have you tried that to diagnose?
Active Ports - http://www.download.com/Active-Ports/3000-2085-10062969.html?part=dl-ActivePor&subj=dl&tag=button
Give that a try. I think there are nicer ones out there.
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Lieutenant Wynd
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Posted - 2007.05.02 04:04:00 -
[149]
Edited by: Lieutenant Wynd on 02/05/2007 04:00:53 The connection loss is at random, unrelated to ISP or internet backbone issues, it's a client/server problem that is related to Eve, no other games that I nor any of my 4 friends have ever had the problem on in the past several years except Eve. It's also continuous, the problem has existed since the day we each started playing Eve. We also each have different locations varying over 3000 miles, different ISP's, and hardware and all experience the exact same problem.
As for the exact reason, most likely it's the Eve client causing it since obviously the server isn't going down, however it's possible, although unlikely, that the cause is on the Eve server side experiencing errors due to the server's software. Any way you spin it, it certainly isn't hardware, it IS software related, and it IS specific to Eve.
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Vajj
Minmatar OtakuDyne Corporation
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Posted - 2007.05.04 13:30:00 -
[150]
I've been having this same issue ever since I switched from wired to wireless LAN. It's making it very difficult and frustrating to do any mining, which is mostly what I do with my time. It'd be nice if CCP would actually look into this and make some kind of comment. |
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