EVE Search - Announcement:2016/05/04 - Current Issues With Tranquility

Announcement:2016/05/04 - Current Issues With Tranquility

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Author	Thread Statistics \| Show CCP posts - 5 post(s)
Snake Slaver Fate of Norns 0	Posted - 2016.05.04 16:39:08 - [31] - Quote Actually, I realise, I run on potato graphics. http://imgur.com/a/Qkltw
Josef Djugashvilis 3392	Posted - 2016.05.04 16:48:40 - [32] - Quote Camera still disconnects from a ship (sometimes) after jumping through a gate. This is not a signature.
Pleasure Hub Node-514 Pleasure Hub Hotline 104	Posted - 2016.05.04 17:33:44 - [33] - Quote Looks like Dust 514 is still down. https://forums.dust514.com/default.aspx?g=posts&t=227713&find=unread *'One night hauler'* The tell all story of a pleasure bot in Jita 4-4
Josef Djugashvilis 3392	Posted - 2016.05.04 17:51:16 - [34] - Quote Pleasure Hub Node-514 wrote: Looks like Dust 514 is still down. https://forums.dust514.com/default.aspx?g=posts&t=227713&find=unread I am sure that both of the DUST players will be able to find something else to do. Cooking, cleaning, anything really :) This is not a signature.

CCP Explorer C C P C C P Alliance 3145	Posted - 2016.05.04 18:58:54 - [35] - Quote During the investigation this afternoon the issue was quickly determined to be out-of-date copy of the authored game definition data in the client. The server is authoritative on this data but the client has a copy for local access. On entering the game the client validates it has the correct copy, in this case it was properly found to be completely out-of-date but since everything had to be downloaded directly from the server (instead of the CDN) to replace the built-in copy then in certain rare edge cases the client failed to properly download and apply the correct data. The error message logged was: "The server has too many revisions for us. So we should fetch everything. We are at changeID 116678 server is at 119609" Our attention turned to how the copy of the data had become out-of-date and for a while we thought we were experiencing some rare hash collision on our CDN since what we uploaded was returned different when we downloaded it. Eventually we discovered a ghost in the machine; a build machine that was used during the development of the new Launcher but was supposed to have been decommissioned when we deployed the new Launcher into the production environment. Indeed that build service had been stopped but not disabled and at some point the machine was rebooted and the service automatically started again. This machine did not receive an update when we crossed 1.000.000 changelists in our source code repository in January (because it wasn't supposed to be in use) and could only fetch a copy of the authored game definition data at changelist number 999.999 or lower. So it always fetched that data from January. In most circumstances the builds from this machine did not trigger but under very specific and narrow timing conditions it would run in parallel to the production build machines, but a bit behind them and then overwrite the client copy of the authored game definition data with its January copy. This machine has now been verifiably disabled. Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3145	Posted - 2016.05.04 19:01:19 - [36] - Quote To fix, please restart the Launcher to allow it to update the data files. Also, clear the client cache per https://support.eveonline.com/hc/en-us/articles/203613081-Clearing-client-settings-and-the-client-side-cache-data (only the cache, don't clear the settings). Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer


CCP Explorer C C P C C P Alliance 3146	Posted - 2016.05.04 19:07:10 - [37] - Quote BTW, this is how we disable machines: https://www.youtube.com/watch?v=TTAcQKI3nAI Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer

Morwen Lagann Tyrathlion Interstellar 1692	Posted - 2016.05.04 19:13:48 - [38] - Quote CCP Explorer wrote: BTW, this is how we disable machines: https://www.youtube.com/watch?v=TTAcQKI3nAI How'd I know this was going to be the video you linked before I clicked on it? Morwen Lagann CEO, Tyrathlion Interstellar Coordinator, Arataka Research Consortium Owner, The Golden Masque
Turtle Udan Dropbears Anonymous Friendly Probes 1	Posted - 2016.05.04 19:51:31 - [39] - Quote CCP Explorer wrote: a build machine that was used during the development of the new Launcher but was supposed to have been decommissioned when we deployed the new Launcher into the production environment. So... :LEGACY MACHINES: ? Nice work on the fix, did not expect that root cause.
Gil Warden The Scope Gallente Federation 48	Posted - 2016.05.04 21:08:31 - [40] - Quote CCP Explorer wrote: BTW, this is how we disable machines: https://www.youtube.com/watch?v=TTAcQKI3nAI What about DUST, it's still saying Server Full...

BraiZure Harloon The Coven's Spoon Corner Pub 29	Posted - 2016.05.04 21:18:35 - [41] - Quote Gil Warden wrote: CCP Explorer wrote: BTW, this is how we disable machines: https://www.youtube.com/watch?v=TTAcQKI3nAI What about DUST, it's still saying Server Full... Here here! +1

CCP Explorer C C P C C P Alliance 3147	Posted - 2016.05.04 23:26:22 - [42] - Quote Gil Warden wrote: CCP Explorer wrote: BTW, this is how we disable machines: https://www.youtube.com/watch?v=TTAcQKI3nAI What about DUST, it's still saying Server Full... See https://forums.dust514.com/default.aspx?g=posts&t=227724&find=unread Erlendur S. Thorsteinsson \| Senior Development Director \| EVE Online // CCP Games \| @CCP_Explorer

Sustrai Aditua Irubo Kovu 145	Posted - 2016.05.05 00:00:35 - [43] - Quote CCP Falcon wrote: We're currently aware of an issue that's causing some odd behavior for people currently connected to Tranquility. I'm more concerned about the odd behavior of the people playing on Tranquility.
Sobaan Tali Caldari Quick Reaction Force 920	Posted - 2016.05.05 07:20:49 - [44] - Quote Henry Plantgenet wrote: here's another fun one: Ship randomly rotating in space with no velocity drop and burning the wrong direction. Seems like ships like to twitch a little when under fire, too. My ship also does sometimes make a zero-V twitch occasionally. "Tomahawks?" "----in' A, right?" "Trouble is, those things cost like a million and a half each." "----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."
Luscius Uta Anomalous Existence Low-Class 212	Posted - 2016.05.05 10:45:08 - [45] - Quote CCP Falcon wrote: The ability to zoom out infinitely from your hangar (making for some interesting screenshots!) Can you please not fix that? Workarounds are not bugfixes.
dustonio Jaded. 0	Posted - 2016.05.07 09:29:54 - [46] - Quote CCP Explorer wrote: BTW, this is how we disable machines: https://www.youtube.com/watch?v=TTAcQKI3nAI Except that's not a "proper" server. Rackmount or bust tbch.
DiDDleR Skunkdogz Corporation 0	Posted - 2016.05.07 20:46:05 - [47] - Quote This just happened to me again today - undocked from station and then ship disappeared and I lost the ability to rotate the view. Also the right-click context menu started playing up. Managed to warp to a bookmark on station and re-dock this then fixed the bug. Had another eve client running at same time and everything was fine earlier but jsut switched over and noticed ship has disappeared from station view again.... Extended 21 day trial and get help / advice and 400M ISK if you subscribe - see my post: https://forums.eveonline.com/default.aspx?g=posts&m=5604840#post5604840


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