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ISD Athechu ISD STAR 313	Posted - 2016.11.15 19:17:40 - [1] - Quote **This is a discussion thread so feel free to make comments about what others are saying this isn't just here to post suggestions*** Now that we have a new tutorial time for a new thread about it. Lets set some ground rules This is a topic to post here about your feedback about the new tutorial system. Keep the discussions civil and not blown out of proportion. This is NOT a place to bash New rookies or any players who have questions or suggestions about how to improve the tutorials. Remember negative feedback is good but make sure it's constructive otherwise it's counterproductive to just say "They suck" need to give more then that. If you have questions feel free to post them here or mail them to me if (or another ISD) if you would like. Discussion Questions: What do you think about the new tutorials? What is confusing about them? What could use improvement? What are the strengths? Weaknesses? Please don't go making other threads about the tutorials and how they can be improved as that is also counterproductive. Those will be locked and directed to this thread. This is a discussion thread so feel free to make comments about what others are saying this isn't just here to post suggestions***** ISD Athechu Commander STAR EVE New Citizens Q&A Resources
Lizz Lorn Republic University Minmatar Republic 0	Posted - 2016.11.15 21:28:04 - [2] - Quote The new "New Player Experience" tutorial is a huge improvement from the old one. I really enjoyed it. A couple of suggestions and these might be spoilers so if you haven't experienced the new NPE don't read any further. First, when you acquire the faction frigate (Rifter in my case as Minmatar) I would have a brief part of the tutorial have the pilot insure it. Second, after the end of the tutorial it's a bit harsh to receive just a BPC of said ship to replace what you've lost. Now the new pilot is faced with either mining the minerals to make a new one out of the BPC or buying a new one off of the market. Because I didn't insure my ship I received the default insurance amount which was not enough to replace even the hull. Other than those two nitpicks it was an awesome experience and my hats off to the devs and everyone involved in the remake. o7
Balabhadra Das Viziam Amarr Empire 1	Posted - 2016.11.15 21:47:57 - [3] - Quote Please make Aura's lines with more space between what she says. At the moment it sounds like: "Dockingpermissionrequesteddockingpermissiongranted" "Autopilotengagedwarpdriveactive." "Warpingtostargatewarpdriveactive." There needs to be some gap between requests, and responses etc.... Thanks. :)
Joseph Nobel Heros of Adult Entertainment 0	Posted - 2016.11.15 21:52:05 - [4] - Quote I used to play a few years ago, only briefly- I was busy with IRL stuff to really commit. Now that I've gotten back, I've played for the last week and the decision to ditch the old Aura for a flat-toned, quickly pronouncing alternative is complete rubbish. Even worse is that in a game with as much utility as literally exporting market data into excel and customizing so many facets of a ship that simply swapping .mp3 files as per the users preference is too much? I can't stand the new voice and it's annoying as hell. When mentioning it in the Rookie Help for solutions to replace the old sounds, I was told my ISD Gwedif to post here, I don't see any instructions whatsoever for Aura VO feedback in this channel, but once I mentioned that in Rookie help I was "warned" Exhilarating.
Lizz Lorn Republic University Minmatar Republic 0	Posted - 2016.11.15 21:57:21 - [5] - Quote I thought this thread was about the "new" NPE not the new Aura?
Balabhadra Das Viziam Amarr Empire 1	Posted - 2016.11.15 21:59:08 - [6] - Quote Lizz Lorn wrote: I thought this thread was about the "new" NPE not the new Aura? I was sent here by ISD in game to post the feedback here. I was also "warned" in the way that Joseph Nobel was.
Joseph Nobel Heros of Adult Entertainment 0	Posted - 2016.11.15 21:59:55 - [7] - Quote Lizz Lorn wrote: I thought this thread was about the "new" NPE not the new Aura? Please read my post for why I posted here, I was redirected here by ISD, if there is another thread to voice concerns then that would be fine. But the new player experience includes Aura, and as such is still relevant to this thread.
Lizz Lorn Republic University Minmatar Republic 0	Posted - 2016.11.15 22:03:20 - [8] - Quote Fair enough. I'm not a big fan of the new Aura voice either but one of the CCP devs in help chat this morning said that the old Aura was replaced and there was no going back.
Balabhadra Das Viziam Amarr Empire 1	Posted - 2016.11.15 22:10:09 - [9] - Quote Lizz Lorn wrote: Fair enough. I'm not a big fan of the new Aura voice either but one of the CCP devs in help chat this morning said that the old Aura was replaced and there was no going back. That's fine, but it does not mean we cannot suggest improvements to the new Aura. They already changed "docking permission excepted" to "accepted" . So lets hope they can put breathing s p a c e s between her lines. Perhaps make it more computery like this: https://soundcloud.com/uriel-anteovnuecci/sets/aura-altered Credit to: Uriel Paradisi Anteovnuecci.
Lizz Lorn Republic University Minmatar Republic 0	Posted - 2016.11.15 22:19:48 - [10] - Quote After listening to those sound bites the old Aura is simply superior. I believe I'm just going to turn off the new one.

Joseph Nobel Heros of Adult Entertainment 0	Posted - 2016.11.15 22:21:36 - [11] - Quote Balabhadra Das wrote: Lizz Lorn wrote: Fair enough. I'm not a big fan of the new Aura voice either but one of the CCP devs in help chat this morning said that the old Aura was replaced and there was no going back. That's fine, but it does not mean we cannot suggest improvements to the new Aura. They already changed "docking permission excepted" to "accepted" . So lets hope they can put breathing s p a c e s between her lines. Perhaps make it more computery like this: https://soundcloud.com/uriel-anteovnuecci/sets/aura-altered Credit to: Uriel Paradisi Anteovnuecci. Terrific, it sounds absolutely great, would love that alteration over what we settle for now.
Joseph Nobel Heros of Adult Entertainment 0	Posted - 2016.11.15 22:49:14 - [12] - Quote Here is the "official" forum page for general feedback, I wasn't told to go to that page, but none the less, tons of paying subscribers (or PLEX users, still contributing to the commerce) asking for the previous voice. It's crazy that the new voice under general feedback received no compliments, none! https://forums.eveonline.com/default.aspx?g=posts&t=499790&p=9
Borreon IX Federal Navy Academy Gallente Federation 1	Posted - 2016.11.16 03:43:50 - [13] - Quote Can't tell anything about the last tutorial since I am a new player, but I had an issue with this one. It was more a mismanipulation on my part than anything relative to the tutorial itself, but here it is : I somehow managed to dismiss Aura and I couldn't get her back. Maybe there is a way but there is so much to look at when you are new, so much menus to read that I litterally couldn't find the right one, thus the right option to get Aura back. Without her, I was afraid I overlooked something important, so I made a new character and was careful not to dismiss her that time. I would recommend an easy way to get Aura back, such as an icon that is easily found by brand new eyes to the board.
Roac State War Academy Caldari State 0	Posted - 2016.11.16 09:52:41 - [14] - Quote Complete Newbie here - found it a bit odd that the tutorial didn't mention important elements like weapons reach and the relation between fitting and capacitor usage. As someone mentioned above, insurance should also be covered. Also the sites were a bit too big in my opinion. Takes minutes to get to the next step. Maybe you should throw in more rats (especially at the Sisters of Eve location).
Soza Keleyanont Republic University Minmatar Republic 0	Posted - 2016.11.16 10:24:47 - [15] - Quote I have the same problem as the reply two above. I have dismissed Aura - how do you get her to return? Otherwise, it looks like a ~ten hour wait until I can delete the character? Correct?
Donna Stride Brave Newbies Inc. Brave Collective 13	Posted - 2016.11.16 10:29:55 - [16] - Quote It woulld be very useful to know how to restart the tutorial if it gets into a "bugged state". This did happen to me and I am either miussing something or they does not seem to be a way to start Aura/tutorial again once it is dismissed. Also I am very much a fan of the old Aura voice, the new one is harsh and far from immersive. The old voice is Eve the new one not.
Carl Kowalski State War Academy Caldari State 0	Posted - 2016.11.16 13:27:23 - [17] - Quote I've visited EVE several times over the last years, so I've encountered the different tutorials. And CCP might not like my opinion, but I found the older one, where Aura guided you through your first steps, much better than opportunities and this iteration of the NPE. Since I watched the EVE Vegas presentation, I know what you are aiming for, but this tutorial is as incomplete as opportunities were. Right now you are delivering at most 10% of the information, a new capsuleer needs to know. The old Aura tutorial did a much better job by pointing you to evelopedia articles to get more information. But since evelopedia was closed, this is no longer an option. So, like opportunities at it's release, this is just a tech demo of the new NPE. Which had better stayed on the test server to be completed. This very incomplete release of the new tutorial should not be presented to new players. But neither should the incomplete version of opportunities ... I know, that you want to guide the new player to a remarkeble experience, and that you are doing well. Besides it's bugs and missing content, this tutorial tells an interesting story. But what I'm missing, are the learning goals to achieve. After the tutorial, a new player should know, how to earn ISK to get more skills and better ships, and how to find necessary information on his own. Additionally you should not just tell the newbie to find a corp, but tell him, HOW he can find a GOOD corp. Players who are lucky will stay, and players who are unlucky will leave. Simply showing the link to the corp window and explaining the search options isn't enough. A new player needs some help to get lucky!
Borreon IX Federal Navy Academy Gallente Federation 1	Posted - 2016.11.17 04:14:55 - [18] - Quote @Carl : As I told before, I am new to the game and thus I can't compare to the previous version of the tutorial. But what I can tell is that the apparent lack of information serves a greater purpose in my opinion, which is that you have to look around, you have to discover, open tabs, fetch the information that you need or want. But most of all you have to observe. While a was harvesting my first veldspar and plagioclase for instance, I noticed that other players used two drills (makes sense), others combined with drones. I clicked Show info and, doing so on an on, I managed to find all by myself how to get drones, compared things in market such as blueprints vs items directly, etc. etc. I now know what will be my next ship using the ressources available ingame. I figured how to sell what I mine at the price I want considering jumps, other player offers, ressource availability, etc. etc. I mean, I am new, but I think the real way to learn is to observe and to be curious. IMO, the actual tutorial is just fine : fast and sweet, and the rest is just fun discovery. And I bet one of the main purposes of such a minimalized tutorial is to filter players. You have to invest time to get it, so it's even better for me. So much online games out there are too accessible to anybody.
Soza Keleyanont Republic University Minmatar Republic 0	Posted - 2016.11.17 05:07:03 - [19] - Quote I don't think I am getting the tutorial at all - just the old opportunities system. Apparently you can't do the NPE on non-new accounts? Which is pretty dumb- I just subscribed, so I miss out on the NPE?
Julien Brellier Federal Navy Academy Gallente Federation 140	Posted - 2016.11.17 10:32:10 - [20] - Quote So....when if this getting finished? Wish I was joking. 1) No information or advice about weapon ranges. 2) No information or advice about the difference between shield, armour and hull repair modules or when best to use them. 3) Voice acted sections being fired at you on auto-play with no pause between them to let you absorb what the last person just told you, and no means to play back any of them. 4) Docking or any other session change skips whatever voice acting section is currently playing, meaning you miss out on being told what to do next. 5) Leaving the industry window open whilst making the civ data analyser breaks the tutorial; fitting the module then bumps it forward a couple of steps and lets you continue. Breaking the NPE is also possible by killing NPC before being told to do so or doing pretty much anything before being told to do it. 6) Skill queue only very briefly touched on and the mini injector barely used at all. Please make Aura suggest other skills to add to the queue and use more of the injector. 7) No fitting advice given at all, no mention of PG, CPU, rig calibration, slot limits, turret hardpoints, missile hardpoints, drone bays, weapons needing ammo, NOTHING. 8) Getting the player to web the Force Auxilliary "to slow it down" Really?! Same player then taking down said capital ship with civilian weapons?! REALLY?! 9) Laughable voice acting from the npc fleet members, all meshing together, very difficult to make out with the amount of "radio static" effect and using the same face for all of the speakers. 10) Capacitor is only casually mentioned in passing (during the afterburner explanation), the importance of it totally ignored. 11) No intro video to introduce players to the backstory of the factions, the drifters, capsuleers, cloning etc. 12) After being given a new frigate and thee guns, Aura constantly telling the player to "activate your primary weapon" and the pointer only pointing at the F1 slot may end up with players only firing one bloody weapon. 13) Distances in the NPE are vast and very boring to travel through, even with the afterburner on. 14) Hacking is not explained very well and the firewall icon should be displayed next to the core icon in Aura's description panel so that players know what it looks like before they stumble upon it. 15) The fleet forward base is a mess of little square LCO brackets instead of an impressive array of ships to drool over. 16) Every race being given a Tristan skin. Yes, the NPE is a million times better then it was but it's still terribly shoddy.

Marshall Anduin Pator Tech School Minmatar Republic 0	Posted - 2016.11.17 23:51:53 - [21] - Quote Soza Keleyanont wrote: I don't think I am getting the tutorial at all - just the old opportunities system. Apparently you can't do the NPE on non-new accounts? Which is pretty dumb- I just subscribed, so I miss out on the NPE? Same thing for me, I'd like to try the new tutorial. Is there any way to activate it?
Balabhadra Das Viziam Amarr Empire 26	Posted - 2016.11.18 00:36:18 - [22] - Quote Marshall Anduin wrote: Soza Keleyanont wrote: I don't think I am getting the tutorial at all - just the old opportunities system. Apparently you can't do the NPE on non-new accounts? Which is pretty dumb- I just subscribed, so I miss out on the NPE? Same thing for me, I'd like to try the new tutorial. Is there any way to activate it? "Please note, that for the Ascension release only brand new accounts with new characters will be able to participate in the updated tutorial" https://community.eveonline.com/news/patch-notes/patch-notes-for-eve-online-ascension
Iria Ahrens Space Perverts and Forum Pirates 1167	Posted - 2016.11.18 01:18:10 - [23] - Quote Ok, I ran through the NPE. 1. Empire descriptions sound like they were written by a Gallante. Amarr perform "acts of unspeakable for their god." No Amarr would say that. Empire descriptions should sound like they are a recruiting quote. If we are going for objective, then the Gallante need a negative in their description. Because the other races all had something negative said about them EXCEPT the Gallante. Since the Gallante are supposed to be a true democracy (not a representative democracy) then a good negative would be, "but the voices of minorities are often unheard by the overwhelming majority" or some such. 2. Intro video didn't play when I created new account to play the NPE. 3. The moving blue selection window should never cover the hud, the select target window, or any other window for that matter. Moving the view around to get the blue window out of the way was a constant source of annoyance. 4. Caldari should probably receive a shield booster not an armor booster, or Aura's comment should be modified. She says to use the module when you "take damage". But any newbie could be easily confused when they see red and hit the armor repper, and see no change since the armor rep does nothing until armor takes damage, Aura should explain the whole shields/armor/structure thing, and suggest turning on the armor rep when armor damage is taken instead. If you don't switch to a shield boost. 5. There needs to be an easy and OBVIOUS way for newbies to replay or reset a previous stage. Rookie help is full of people asking questions that were answered, very quickly, by Aura. They need a way to replay stuff if they didn't hear it all or hear it well. Remember that people are probably distracted and confused so they won't necessarily comprehend everything no matter how simple it may seem. Also, they need a way to replay stuff because the tutorial got stuck for many people. One example of the tutorial getting stuck, I helped a newbie that was stuck at "Recruit please respond." The Commander just stopped speaking and wouldn't continue. I gave a lot of the usual help advice, before making a minmatar and doing the tutorial to see that it worked fine for me. The portrait menu should be clickable so that the newbie "can respond" in an intuitive way if the playback doesn't continue. This poor dude was stuck for over an hour at a point that should have progressed automatically. 6. One very common rookie question was, "where is my injector?" They all could find the cargo hold but they couldn't find the main menu because it didn't occur to many people that the E at the top was a clickable object. Aura should not just SAY were stuff is. There should be a picture description, or at least the blue annoying box should walk the newbie through it. 7. Stupid pop-up radial menu needs to be looked at. In the process of trying to move the helpful-but-annoying-moving-except-when-it-covered-something-important blue window out of my way, I was constantly clicking in space and sometimes activating the radial menu accidentally. Anyone who spends lots of time online knows that many pop-ups are deactivated by clicking in an empty space of the window. Which is what I did. Somehow this changed my default orbit distance to 100km. Radial menu should ignore clicks outside the menu radius. I can totally see any newbie having this same problem and not having a clue how to fix it, maybe not even realizing why they can't hit anything, because they are 100k out. 8. Another point where the tutorial froze was when trying to use the blueprint. The production window would open, but the bottom of the window wouldn't populate. It took 4 attempts to get this to work. 9. After collecting the scientists and others, they were never removed from my cargo. They should been removed on arrival at station. 10. Maybe have an auto-repeat function. If someone is in the tutorial seems active, but is not progressing, automatically have aura or the commander repeat their last instruction after 5 minutes of no progress. This would also give the tutorial a chance to reset if the tutorial itself broke. 11. Most MMOs the flavor text of quests is pretty much irrelevant. Newbies are clicking through the flavor text and wondering why their ship is being blown up. Maybe use red-blinky text for this part to get newbies used to the fact that flavor text is actually important to read. 12. Why can't mission description text be increased in size yet? This game is over 10 years old. Every time monitors increase in resolution the text gets smaller. Eve is still designed for 480x680 but most of us are playing at much higher resolution. Please let people adjust the size of mission description text the same way we can increase/decrease chat text. Newbies aren't reading the fine print. 13. Why is exploration career giving out a logistics frigate in 2 of 5? 14. Rookie system belts are mined out pretty fast. Any tutorial missions should go to missions space to mine. 15. Since the tutorial has newbies fly to neighboring systems, those systems should be added to the protected list. My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Iria Ahrens Space Perverts and Forum Pirates 1168	Posted - 2016.11.18 04:16:27 - [24] - Quote Ok, just went through it again as an Amarr. And some of the problem I had as caldari didn't happen. I had other problems. 1. This time Aura properly showed how to retrieve the redeemable items, but my Caldari did not get instructed. She didn't tell me to activate my armor rep when I took damage, unlike my caldari who was. 2. When I was trying to warp to the final encounter, the spatial rift kept sending me to the gate in the next system. Then aura set destination sent me one system over. Then I warped to the spatial rift, and repeated this 4 times before finally arriving at the hive. 3. Unknown sequence and Scientist and other survivors still in cargo. 4. The Operations Info Panel does have a reset button, it is the ?. The ? should be red and not transparent so people see it. It's no goIt's practically invisible on a light background with a lot of bloom. I only noticed it the second playthrough because I was specifically fiddling with everything as a tester who already knew the interface. My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Julien Brellier Federal Navy Academy Gallente Federation 140	Posted - 2016.11.18 08:52:03 - [25] - Quote Thought I'd provide some positive feedback after my earlier list of problems with the NPE: 1) Great that newbros get taught about hacking. 2) Great that they get involved in a fleet battle and are tasked with taking out the smaller ships and tackling the big one. 3) Ship loss and pod death covered. New people need to know these events are common, and loss is permanent. 4) Loving that corvettes now come with an afterburner as well as a mining laser and weapon. 5) Pop-up tool tips are a very good thing. 6) Using the redeem feature and moving items between different inventory locations is good. 7) Seeker death animations and explosions are fantastic. 8) Introduction to manufacturing is good. The NPE still needs a lot of work but it's far superior to any previous version.
Daichi Yamato Xero Security and Technologies 3602	Posted - 2016.11.18 19:29:10 - [26] - Quote This is good stuff. Pop ups are hella useful and the lack of walls of text make things much easier. Couple of things ive noticed so far, - My minmatar alpha was given a tristan skin... :( - i have my station services window on the left of my hud, when aura tells me to undock and a pop up appears pointing to the undock button, the text covers the button so that it cannot be pressed. EVE FAQ "7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided" Daichi Yamato's version of structure based decs
Hannibal Hogan Republic Military School Minmatar Republic 0	Posted - 2016.11.19 11:53:24 - [27] - Quote Hey all, I have read all of the comments in this thread so far, and more than a few seem to come from Veteran players, so I thought I would add a noob's ten cents worth... About a year ago I bought a new high spec PC specifically for Elite: Dangerous, but that is a game I have hardly touched (different story for a different thread). However, at about that time I had read several stories in the UK mainstream media about a game called EvE, with massive space battles involving thousands of players, which cost certain characters not insignificant amounts of money. I also discovered James315 and his cohorts (whom I find hilarious and just), the Mittani (WTF?), EvEnews24 and all sorts of other goodies that have evolved outside of the game. Now being a bit of a contrarian, I thought "I quite fancy blowing up some big boys' toys" whilst playing a game which is set in a true sandbox. So in 2015 (I think) I signed up for the EvE two week trial and I found the tutorials atrocious. Basically it seemed I was instructed on simple ship control, how to aim a gun, how to talk to an NPC agent and then, young pilot, you can now bugger off and annoy someone else. I had next to no idea how to pilot a ship, how to equip it (I believe "fit" is the correct term) or what to do with the bloody thing if I did manage to fly it more than a few AUs from where I started. Maybe a day later I was recruited by Pandemic Horde, I somehow managed (like a chicken through a field of foxes) to get to their base in nullsec/lowsec/whereversec and then the base seemed to get blown up. I really have no idea what happened, one minute I was given a shed load of skill books/blueprints/ships (with absolutely no idea what to do with them) and then the next minute everything went red and I was dead. That was the end of my first trip to New Eden. Since then my high spec PC has spent 99% of it's time playing OOTP Baseball and the Dodgers have won the World Series four out of five attempts. Some of you will think this is righteous and some will have already marked me for DEATH in EvE! Fast forward to a couple of days ago. I was perusing PC Gamer online because work was quiet, and there was an article on the new F2P release of EvE. So I thought I would have another crack at it, because the idea still appeals to me, and minerbumping.com still makes me laugh - sometimes out loud... I fired up EvE again on my PC, spent half an hour messing about because the launcher had changed, and created a new character - the man who is addressing you all now. Finally, we get to the New Player Experience, the holy grail upon which this thread was built. I F***G LOVED IT! The old EvE noob experience felt like stumbling around in the dark, surrounded by primed landmines after your eyes had been gouged out with spoons and you had been kicked in the head by a wilderbeast. The New Player Experience feels like I am stumbling around in the dark, surrounded by primed landmines (some of which actually decide to give my tired old feet a little massage, rather than blow them off), and my eyes are still in my head. The wilderbeast is now on the BBQ . I can now make my ship go where I want it to go. Most of the time. OK, some of the time. OK, rarely, but that is an improvement. I can now put stuff on my ship, like guns, and ammo, and go faster stripes. Still not sure what I am actually loading, ammo wise, but they usually don't run out of bullets... I can now deal miserable death to any NPC bad guy that comes my way (as long as it is in a rubber dinghy compared to my Slasher). I can now... Well, that's all I can probably manage at the moment, but the point is that I now have a vague idea of what I am doing, rather than no f***g clue whatsoever. Point is, now I am actually having fun in EvE, I feel the need to progress, I feel the need to learn, I feel the need to Blow Up Spaceships. I am taking the military tasks so I can learn how to fight, and when I can fight, I will pay my subscription, disappear to nullsec and assemble the mightiest coalition that this game HAS EVER SEEN! Remember, you heard it hear first. Kind regards, to future friends and foes, Hannibal.
PsyKo Naskingar Republic Military School Minmatar Republic 0	Posted - 2016.11.19 19:31:28 - [28] - Quote Hi all, I'm having this odd problem right at the beginning of the tutorial. I've killed two seekers, but the commander said I've only one kill and Aura is asking me to fight a second seeker but noone is there. I'm completely stuck at this point, can't do anything but fly around in circles, would appreciate some advice.
Iria Ahrens Space Perverts and Forum Pirates 1184	Posted - 2016.11.19 21:23:41 - [29] - Quote PsyKo Naskingar wrote: Hi all, I'm having this odd problem right at the beginning of the tutorial. I've killed two seekers, but the commander said I've only one kill and Aura is asking me to fight a second seeker but noone is there. I'm completely stuck at this point, can't do anything but fly around in circles, would appreciate some advice. On your operations info panel there should be a ?. Click on this to reset the last stage. My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Caldari Citizen 2065146488 State War Academy Caldari State 0	Posted - 2016.11.19 23:45:30 - [30] - Quote logged in the other day to get my character started and training.. did not do the tutorial.. logged in today and no option to get it back FeelsBadMan



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