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Thread Statistics | Show CCP posts - 8 post(s) |
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CCP Habakuk
C C P C C P Alliance
1652
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Posted - 2016.12.20 18:52:13 -
[1] - Quote
Hi,
We are aware of the current problems with expired and banned accounts on Singularity, but unfortunately we need to wait until January to get this resolved. Then we'll deploy a new DB mirror from TQ, which will sort out those problems. The exact date for the mirror is not decided yet, but we will probably aim for the 2nd or 3rd week of January.
Then we will also update our processes for account state changes and similar, but until then we can unfortunately not offer any help for expired or banned accounts (well, beside the /omega command if you are able to login, but your account is in Alpha state).
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1652
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Posted - 2016.12.21 14:42:01 -
[2] - Quote
@Demolishar: We are looking at the performance impact of citadels in 6-C (and if we need to fix anything for TQ for systems with many citadels), and we will discuss deployment restrictions further based on the outcome of these investigations. I personally would dislike to make it much more difficult to deploy them, but maybe we need to restrict them somehow from 6-CZ49. Another option would be to mirror Singularity more often, as then there would not be such a buildup of structures - but for this we would need to improve our tools first.
@Sha Boost: The exact details are still being discussed internally, but if you are Omega on TQ, then you will also be Omega on Singularity directly after the mirror. We will announce details as soon as we deploy the mirror.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1652
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Posted - 2016.12.21 16:20:46 -
[3] - Quote
Emmy Mnemonic wrote:Noticed all my accounts are suddenly Alpha-clones on SISI, even though I have not quit paying for my accounts on Tranquility and have had them active continously for 10 months now, and they where Omegas when you mirrored. Anyway to "upgrade" on SISI or will you fix this in January as well?
This is expected and it will be fixed with the mirror in January.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1656
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Posted - 2017.01.18 16:33:24 -
[4] - Quote
Short update that we don't have a firm date yet for the mirror, but we are working on it. I hope that I can reply soon to give you more details.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1657
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Posted - 2017.01.20 00:38:44 -
[5] - Quote
Another quick update: The snapshot for the new mirror has been taken and will be prepared over the next few days. So it can only take for so much longer until it will be deployed - but I can still not promise any date.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1657
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Posted - 2017.01.24 10:50:07 -
[6] - Quote
Hi all!
The new mirror will very likely be deployed today within the next few hours.
What you can expect from this mirror (but last minute changes are possible):
- All current accounts on TQ will have access, including Alpha accounts
- Current Omega accounts on Singularity will be extended by a few months (probably in the next few days)
- PLEX market seeding is disabled
- Account changes on TQ after the mirror will not (yet) be copied over to Singularity. This might change later (more likely: for the next mirror)
- There will be no thread for reactivations (your accounts should be Alpha if you came back from a break) and I will unfortunately also not have time to help with account issues like password changes.
I personally assume that this mirror might live shorter than the previous mirrors (which lived for 3 months or even longer), but this is not decided yet.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1661
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Posted - 2017.01.24 15:56:34 -
[7] - Quote
Hi again,
The new mirror has been deployed and Singularity is available now. At 15:00 we deployed one fix to set the Omega-status correctly for a bunch of player accounts. Skill points from the last 5 mass tests will be added within the next 2 hours.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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CCP Habakuk
C C P C C P Alliance
1661
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Posted - 2017.01.24 18:02:37 -
[8] - Quote
ussario wrote:" Skill points from the last 5 mass tests" is that some kind of bonus skill points ??
Correct, feel free to read https://community.eveonline.com/support/test-servers/mass-testing/ for more details.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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