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Author |
Thread Statistics | Show CCP posts - 8 post(s) |
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CCP Habakuk
C C P C C P Alliance
1652
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Posted - 2016.12.20 18:52:13 -
[1] - Quote
Hi,
We are aware of the current problems with expired and banned accounts on Singularity, but unfortunately we need to wait until January to get this resolved. Then we'll deploy a new DB mirror from TQ, which will sort out those problems. The exact date for the mirror is not decided yet, but we will probably aim for the 2nd or 3rd week of January.
Then we will also update our processes for account state changes and similar, but until then we can unfortunately not offer any help for expired or banned accounts (well, beside the /omega command if you are able to login, but your account is in Alpha state).
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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Demolishar
United Aggression Corpse Collectors Group
1202
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Posted - 2016.12.21 14:22:18 -
[2] - Quote
Will you please remove keepstars (and preferably the other citadels and EC) from the seeding list for the next mirror. They cause massive performance issues in the numbers that get deployed in 6-C and it's not reasonable to give everyone instant access to 300B structures that 99% could never afford on TQ. Just seed BPO and let them be built, like titans and supers. |
Sha Boost
Republic University Minmatar Republic
0
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Posted - 2016.12.21 14:28:59 -
[3] - Quote
CCP Habakuk wrote:Hi, ses for account state changes and similar, but until then we can unfortunately not offer any help for expired or banned accounts (well, beside the /omega command if you are able to login, but your account is in Alpha state).
Does that mean if you are omega on tranquility and have alpha on singularity that you upgrade (activate) the alpha accounts on singularity to omega before the next mirror? |
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CCP Habakuk
C C P C C P Alliance
1652
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Posted - 2016.12.21 14:42:01 -
[4] - Quote
@Demolishar: We are looking at the performance impact of citadels in 6-C (and if we need to fix anything for TQ for systems with many citadels), and we will discuss deployment restrictions further based on the outcome of these investigations. I personally would dislike to make it much more difficult to deploy them, but maybe we need to restrict them somehow from 6-CZ49. Another option would be to mirror Singularity more often, as then there would not be such a buildup of structures - but for this we would need to improve our tools first.
@Sha Boost: The exact details are still being discussed internally, but if you are Omega on TQ, then you will also be Omega on Singularity directly after the mirror. We will announce details as soon as we deploy the mirror.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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Emmy Mnemonic
Svea Rike Circle-Of-Two
55
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Posted - 2016.12.21 15:38:13 -
[5] - Quote
Noticed all my accounts are suddenly Alpha-clones on SISI, even though I have not quit paying for my accounts on Tranquility and have had them active continously for 10 months now, and they where Omegas when you mirrored. Anyway to "upgrade" on SISI or will you fix this in January as well?
Ex ex-CEO of Svea Rike [.S.R.]
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CCP Habakuk
C C P C C P Alliance
1652
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Posted - 2016.12.21 16:20:46 -
[6] - Quote
Emmy Mnemonic wrote:Noticed all my accounts are suddenly Alpha-clones on SISI, even though I have not quit paying for my accounts on Tranquility and have had them active continously for 10 months now, and they where Omegas when you mirrored. Anyway to "upgrade" on SISI or will you fix this in January as well?
This is expected and it will be fixed with the mirror in January.
CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)
Bug reporting | Mass Testing
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Jijae Chan
Return to The Gargantua
0
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Posted - 2016.12.21 16:31:50 -
[7] - Quote
I am 2 months ago in game and i cant log in sisi server. Can you activate my acc?
Thanks. |
WaR CrysiS
Vanguard Frontiers Bloodline.
0
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Posted - 2016.12.21 19:14:48 -
[8] - Quote
i cant login in test sever
plz active my acc asap |
Nanoha Kuun
Adeptus Mechanicus Departmento Manufacturum VooDoo Technologies
0
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Posted - 2016.12.21 20:05:11 -
[9] - Quote
Hello, is it possible to transfer my game character to the test server to the current version? |
Intoagun Deshana
Data Rogue Sentinel Tribe
0
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Posted - 2016.12.22 00:59:14 -
[10] - Quote
CCP Habakuk wrote:Hi,
We are aware of the current problems with expired and banned accounts on Singularity, but unfortunately we need to wait until January to get this resolved. Then we'll deploy a new DB mirror from TQ, which will sort out those problems. The exact date for the mirror is not decided yet, but we will probably aim for the 2nd or 3rd week of January.
Then we will also update our processes for account state changes and similar, but until then we can unfortunately not offer any help for expired or banned accounts (well, beside the /omega command if you are able to login, but your account is in Alpha state).
Thank you for the mirror update, there been some questions on SiSi when I was on when it was going to happen. :p Figured it would be around Jan. |
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Bruce Blacky
Blacky Invention Research Development YinYang
11
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Posted - 2016.12.22 10:41:33 -
[11] - Quote
thanks for the update and the info.
Looking forward to once again be able to login to sisi.
keep up the good work and fly safe :P |
Shadea Kavees
Z3R0 TrUsT Inc. We shoot stuff
0
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Posted - 2016.12.22 16:27:59 -
[12] - Quote
Could someone please unban me from sisi please i loved playing sisi now I can't cause I'm banned due to trial expiration |
ISD Max Trix
ISD Community Communications Liaisons
645
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Posted - 2016.12.22 20:09:03 -
[13] - Quote
"To ensure the health and viability of the test environment, which is not designed to deal with excessively large numbers of players, we have decided to put accounts that were disabled at the time of our latest mirror into a banned state on Singularity while testing is ongoing. This will have no long term repercussions on your accounts and will only be a temporary measure."
Accounts will not be unbanned or activated until January Mirror.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
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Dzirt Dourent
Space Penitentiary Preventorium Soviet-Union
0
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Posted - 2016.12.23 09:54:39 -
[14] - Quote
i cant login in test sever
plz active my acc
Thx |
AleXandre Risalo
Ginnungagap Stolen Technologies
0
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Posted - 2016.12.24 08:25:49 -
[15] - Quote
Activate Me pls. Thx |
IVAN DR0zD0V
Guards Assault Corps Infinity Space.
0
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Posted - 2016.12.24 10:06:24 -
[16] - Quote
Please reactivate my account |
HOZH
Absolute Guardians SOLAR FLEET
4
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Posted - 2016.12.24 13:10:58 -
[17] - Quote
Please reactivate my account |
Romana Erebus
Syndicate Enterprise Northern Coalition.
54
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Posted - 2016.12.24 19:24:31 -
[18] - Quote
Demolishar wrote:Will you please remove keepstars (and preferably the other citadels and EC) from the seeding list for the next mirror. They cause massive performance issues in the numbers that get deployed in 6-C and it's not reasonable to give everyone instant access to 300B structures that 99% could never afford on TQ. Just seed BPO and let them be built, like titans and supers.
You mean you cant torment people on the test server with super blobs of ships you dont really own right? |
Apo Lamperouge
66
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Posted - 2016.12.24 21:31:25 -
[19] - Quote
CCP Habakuk;
One day can someone make "/moveme" a system move?
Sure being able to move to the couple wormholes and therea and the combat system is nice
But it would be a blessing to those supercap pilots who want to go to somewhere specific to test out builds etc.
For example; "/moveme delve" moves me to an npc sov held system in delve etc
I dont like having to fly 40-50 gates in a titan just to test stuff out
Thanks in advance
Sometimes a knife right through your heart is exactly what you need.
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Kevin Reboolf
These Nuts On Your Face
0
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Posted - 2016.12.25 00:45:10 -
[20] - Quote
please reactivate on test server! |
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Diablo2244
Solar.Eclipse.
0
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Posted - 2016.12.25 03:32:17 -
[21] - Quote
Please reactive |
scooter16
HAZBIRDS
0
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Posted - 2016.12.25 16:20:58 -
[22] - Quote
i love playing on the test server when i don't have to worry about isk loss but its been over 5 days and still cannot connect to the test server |
Ezekial Anakron
Anakron Shipbuilding and Solutions
0
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Posted - 2016.12.25 22:04:37 -
[23] - Quote
Please activate from alpha to omega. Thank you. |
Virsuan
NEXT FORCE Academy NEXT FORCE
0
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Posted - 2016.12.26 08:52:22 -
[24] - Quote
Please reactive my account |
Rozir Maken
Deep Core Mining Inc. Caldari State
0
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Posted - 2016.12.26 09:00:58 -
[25] - Quote
Please activate my account on the Test Server Singularity. |
Febr
LRS Community
0
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Posted - 2016.12.26 17:50:36 -
[26] - Quote
Please activate my account |
Stas Kausov
Clan Immortal 47 LITTLE PONY SLAYSTATION
0
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Posted - 2016.12.27 10:20:53 -
[27] - Quote
Please reactivate my account |
elitatwo
Eve Minions O.U.Z.O. Alliance
1550
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Posted - 2016.12.27 13:24:03 -
[28] - Quote
Jeebus people, we do not have guaranteed access to Singularity. We are paying or not for Tranquility. Singularity is sometime available for us and sometimes it is not.
Be patient.
Eve Minions is recruiting.
This is the law of ship progression!
Aura sound-clips: Aura forever
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Jarsh
Ice'n Fire
0
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Posted - 2016.12.27 15:48:24 -
[29] - Quote
Please reactivate my account :) |
KenelDPigeon
fiftyninepee
0
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Posted - 2016.12.27 15:50:26 -
[30] - Quote
Please reactive
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