EVE Search - The current server issues

Check My IP Information

All Channels

EVE General Discussion

The current server issues

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Pages: 1 2 3 4 5 [6] 7 8 9 :: one page

Author	Thread Statistics \| Show CCP posts - 9 post(s)
Angelis666 Amarr The Knights Of Camelot DeStInY.	Posted - 2007.05.25 12:26:00 - [151] I Would kill ANYONE to have the nerdy knowledge of some of the people in this thread!
Oghma Grianainech Minmatar MyPartyBase Fimbulwinter	Posted - 2007.05.25 12:43:00 - [152] Originally by: Devious How many games have you played that are 3-4 years past beta where the dev's and support staff tell you what went wrong and what was fixed or will be fixed??? i can count only one. EVE Online. Tell ? :) Come on now, any bussiness is the same, they only tell you what seems to worth telling and keep the rest a secret. I think you should try some Real life business PR work. :p See how much truth there is in any PR work.
Oghma Grianainech Minmatar MyPartyBase Fimbulwinter	Posted - 2007.05.25 12:45:00 - [153] Originally by: Neyland Originally by: Tiger Ma What's the most memory you can put on an Intel box these days, 16Gb? In database land that really isn't very much. And the maximum number of cores, 8 dual cores? Heck, even 8 quad cores doesn't look that impressive next to cheap offerings like a Sun T2000 with 4 processors... each with 32 cores. And you can run Linux on that. Windows 2003 R2 Datacenter 512 MB of RAM required; 1 GB of RAM recommended; 128 GB maximum for x86-based computers; 2 TB maximum for x64 and ia64 computers Maximums: 64-way capable multiprocessor machine supported for 64-bit processors and 32-way capable multiprocessor machine supported for 32-bit processors http://technet.microsoft.com/en-us/windowsserver/bb430827.aspx Sorry I have to LOL when someone quotes something from MS website, have you seen the video interviews made by slashdot unixbsd and others at MS so called www HQ anmely m$.com? :P I suggest you check those out then quote form their web.
ry ry StateCorp	Posted - 2007.05.25 12:56:00 - [154] i wanted the performance figures for a ford, so i contacted general motors via www.wehateford.com and they were able to inform me that 'fords suck'.
Twiekdon FinFleet	Posted - 2007.05.25 13:07:00 - [155] **** happens, deal with it people.
Cryten Jones Gallente Infinite Development Consortium	Posted - 2007.05.25 13:17:00 - [156] Originally by: Twiekdon **** happens, deal with it people. My GOD dude, your sig is sOooo going to be nerfed :D -CJ
Borg 5105	Posted - 2007.05.25 13:27:00 - [157] I hear it so obviously often : MicroSoft sucks. to keep it really short : Yes, MicroSoft has/had MAJOR flaws in their software... but then again which software developer provides bugfree Software anyway? Linux Opensource is ONE BIG BUG as well. Which brings me to the consecutive statement that Linux, unlike MicroSoft's operating system is not really maintainable by the average computer user. It takes more than average computer skills to use Linux properly. Result is, more people use MicroSoft Windblows and I am quite sure MS SQL is much more compatible with MicroSoft Operating Systems than with Linux, Unix or whatever more. Yours Sincerely, Borg 5105... or : How do I install that TAR FILE!! RESISTENCE IS FUTILE ;-)
Nymos Celtic Anarchy Anarchy Empire	Posted - 2007.05.25 13:29:00 - [158] oh really, eve has database problems? that's... so 2006... database fubar, lag, bugs, borderline exploits, but yea we can walk in stations soon and we'll get a whole load of new bugs, err features, with stuff like "heat". this morning teaches me one thing: never ever log on in the morning and switch to a short skill while getting ready to leave for work. i almost missed the train because i don't want to miss hours of training :P -- Every time a carebear dies an angel gets their wings (murder one)
DEVILSENIGMA Roving Guns Inc. RAZOR Alliance	Posted - 2007.05.25 13:55:00 - [159] Originally by: Xrious Edited by: Xrious on 25/05/2007 10:54:06 I'm sorry, I'm not aiming to CCP bash, but the stability of the system isn't good enough IMHO. SQL server's don't need to be rebooted everyday, they stay up for years, not 23 hours. As someone else pointed out, running the forums and the website on the same cluster as the game? great, game server goes down, the players can't even find out about it. Someone said that how often does a company give explanation's on why a system screwed up 3-4 years out of beta, no offense but a system shouldn't be having these kinds of problems 3-4 years out of beta. Giving explanation's on what has happened is great, we really do appreciate it, but I think the player base demands it. Eve is an intelligent, strategic game, not a reflex FPS and the type of player tends to be more mature (well, mostly ) that you'd find on other games out there. A vast percentage of the player base understands the technology behind Eve so they could hardly try to cover it up. Edit: typo Here is the flaw in your argument - During Beta the servers at max had a few 100 people online, such problems usually occur when thousands of people are online - like last night. The server and database itself would have changed since beta due to new features and improvements The problem occurred due to a much newer feature - Contracts, didn't exist Logic which applies to regular software and web-services doesn't apply to a game like Eve. Eve's codebase is evolving, and the players are pushing Eve to the limits. Such things are bound to happen. --- Eve Database \| TQ Server Status Coldfront Come in and feel the chill
threetwoone	Posted - 2007.05.25 13:58:00 - [160] Originally by: Borg 5105 Which brings me to the consecutive statement that Linux, unlike MicroSoft's operating system is not really maintainable by the average computer user. It takes more than average computer skills to use Linux properly. CCP staff have just average computing skills ... right? O_o

Bambi	Posted - 2007.05.25 14:15:00 - [161] I think to understand why CCP use M$ products you have to look back to when EVE started taking shape, several years before beta testing was even on the table. The state of Linux was not as well organised as it is these days, and M$ was really a sensible option. 10 years later things have changed, and M$ may not be the most valid choice, but its what we have. I know I wouldnt want to take the EVE cluster and try to port it to a nice new unix cluster. As always we get the whingers who bemoan a loss of a days game time, GET A 'KIN LIFE!! It may be THE BEST game in the world but it is still only a game. (Can't belive I typed that) Keep up the good work in CCP-Land!
anubis deathbringer Caldari Fluffy Rabbit Killers	Posted - 2007.05.25 14:16:00 - [162] Edited by: anubis deathbringer on 25/05/2007 14:15:45 first off for all the complainers, shut up. if you complain in hopes of gtting discount or what ever, forget it. if they were going to give discount then they would. secondly M$ might suck but if anyone here wants to change to oracle then by all means offer your services for free. cause the differences arent worth the money they would spend changing over and well we would all be enjoying the time without the game while they did the cross over. no offence to oracle, however when your first starting up a game like this. poeple tend to go with cheap and fast, instead of paying 10000+$ for oracle licence when they started up the probably got a better deal with M$. well its all about business, still the lag and the requirements and the downtime isnt as bad as other games so i prefer this one. as for the attack on the poor junior admin. if he didnt have the power to reboot the game and fix issues then when issues come up we would have to wait for the admin to come from home and deal with the issues and then reboot the system or at least wait till he wolk up and remotely rebooted. which could mean hours. also i doubt that the admin would want to pay someone just to sit there and watch the server with no power to do anything. which is a complete waste of money if they have no access. besides all this. like they said he is a junior admin, we have all been there and had to learn the hard way. at least this one was smart enought to realise that after the 1st reboot they couldnt fix the issue. so they informed the right people and got it fixed. otherwise it might have been rebooting till morning and then when the admin came in with thier coffee they would have started to fix it, meaning we might have been down for a full day instead of a few hours. big clap to the junior admin who saved us. that being said i could enjoy a small make us happy payment of maybe something like 1mil isk or 1 point in the skill of our choice or something like that could help. ;) P.S i love this game! and you guys and gals over there watching our game Rock! pps. can someone fix my picture for the thread? :D thanks
Borasatar	Posted - 2007.05.25 14:19:00 - [163] Originally by: Thodoros SQL server??? Now you cant be serious about it? If thats true now we know why we have so much lag all the time. No wonder the server cant handle big fights with over 100 peers on the same system. Very sad. Actually, the problems are more likely due to other reasons than this. There seem to be a number of bottlenecks inherent in the design of both the client and the server side code.
Jai Centarium Anqara Expeditions The OSS	Posted - 2007.05.25 14:20:00 - [164] I'm going to posit this tidbit: How many players would cancel their subscriptions if the servers continue to bounce, a small fleet action causes HORRIFIC lag... this far into a mature game and 30v30 brings the system to a halt?... and training time (one of the GREATEST selling points for EVE, IMO) continues to be lost because you tried to view a contract in Jita, and have been locked out of the game ever since? Now, how many players would cancel their subscriptions if CCP announced on Monday that all the features of Rev 1.4.3++ are on the shelf indefinitely. No "heat." No POS 2.0. No constellation sovereignty. No corp interface improvements. No new features. Just say no. Personally, I'd gnash my teeth at the loss of some of the new features, but I'm not losing any sleep over it. I'd much rather have a rock solid online interface, capable of delivering those incredible-scale fleet battles at something greater than a slideshow. The blob isn't just a cause of lag, but a result of it... I'd rather be in a massive blob with the lagspikes start hitting than in a rover group trying to pull some time-sensitive manuver. A solid engine will lead to memorable, fleet-scale fights. And memorable experiences, not flashy features, drive subscription numbers. Once upon a time, we were promised a "Need for Speed" initiative. Deliver on that promise, then work on adding new shiny things to the game. A draconic approach, to be sure. But sometimes, every problem IS a nail. I want my disembodied head avatar back. Jai's Guide to Research
Lesch Gallente Meyvn Corp	Posted - 2007.05.25 14:24:00 - [165] Yay for junior db admins in charge during North American prime time. I think we may have found the weakness in your support strategy.
Riddick Valer	Posted - 2007.05.25 14:28:00 - [166] Of course a Junior admin is in charge. Its late at night/early morning local time for them. I'd rather have a junior admin shut down the server and possibly fix it or prevent further errors then wait for them to pry the senior guys out of whatever bar/bed they are in.
ry ry StateCorp	Posted - 2007.05.25 14:31:00 - [167] and he's assuming junior = not as good, and you know what they say about assumption...
Nina Mires Sharks With Frickin' Laser Beams Mercenary Coalition	Posted - 2007.05.25 14:41:00 - [168] Originally by: Pallidum Treponema Now, if I'm not entirely mistaken, "SQL Server" in this case actually refers to a fairly large cluster with several individual high-end servers. All of those machines are multi-processor and possibly multi-core as well, with maxed memory (16GB or more each), attached to a SAN (Storage Area Network). Still, it gets presented as a "server", which makes people think of the one single machine they're used to. Unfortunately although Clustered SQL Server will do Active / Active, i.e. more than 1 machine giving out SQL Queries, there is only ever 1 computer doing this, for 1 instance. Yes it can be more than this but it requires transaction log mirroring and such which would add to SQL delay, and possible corruption of the data. The only way to get around this is to run multiple seperate databases on seperate SQL instances which would be running on a different node in the SQL cluster. But this would involve splitting the existing database design / structure into things that could be split off . Such as the forums to some extent, and possibly contracts + who knows what else.. only the DBA / developers i suspect. Anyway personally keep up the good work CCP, oh and look at replacing those HS20's soonish ;) /me points in the direction of HP C Class. Nina ---------
Ammath The 5 Amigo's LLC. NxT LeveL	Posted - 2007.05.25 14:50:00 - [169] You know in many other MMOs when this stuff happens they do a "double XP" day to make up for it... Just a suggestion CCP if you want to quiet 90% of the hatemail down and be able to take the servers down until you really fix it instead of the up/down games just adopt this policy... tell people that the next when the servers finally come up you will increment the skill-timeline forward 24hrs for every active training skill... Just a thought.. Ammath Director The 5 Amigos LLC
Miko Li	Posted - 2007.05.25 14:52:00 - [170] Originally by: Jai Centarium I'm going to posit this tidbit: How many players would cancel their subscriptions if the servers continue to bounce, a small fleet action causes HORRIFIC lag... this far into a mature game and 30v30 brings the system to a halt?... and training time (one of the GREATEST selling points for EVE, IMO) continues to be lost because you tried to view a contract in Jita, and have been locked out of the game ever since? Now, how many players would cancel their subscriptions if CCP announced on Monday that all the features of Rev 1.4.3++ are on the shelf indefinitely. No "heat." No POS 2.0. No constellation sovereignty. No corp interface improvements. No new features. Just say no. Personally, I'd gnash my teeth at the loss of some of the new features, but I'm not losing any sleep over it. I'd much rather have a rock solid online interface, capable of delivering those incredible-scale fleet battles at something greater than a slideshow. The blob isn't just a cause of lag, but a result of it... I'd rather be in a massive blob with the lagspikes start hitting than in a rover group trying to pull some time-sensitive manuver. A solid engine will lead to memorable, fleet-scale fights. And memorable experiences, not flashy features, drive subscription numbers. Once upon a time, we were promised a "Need for Speed" initiative. Deliver on that promise, then work on adding new shiny things to the game. A draconic approach, to be sure. But sometimes, every problem IS a nail. /signed

svarog tupan	Posted - 2007.05.25 14:52:00 - [171] Just by curiosity, could u post the query of doom ? Sounds liek you used a bad query that generates a biiig cartesian product.
Brigitte	Posted - 2007.05.25 15:02:00 - [172] ffs its ok if you didn't wana log in to set new skills but for us tht couldn't its tough yet again soddin server fix the lagg ffs and all the other stuf still broken let the voice crap alone
RcCypher	Posted - 2007.05.25 15:03:00 - [173] All I would like to say to you guys at CCP is, S*IT happens, thanks for pulling the long hours and getting it running again. And huge props to anyone who got called back in to work in the middle of the night. You guys rock! RcCypher
DEVILSENIGMA Roving Guns Inc. RAZOR Alliance	Posted - 2007.05.25 15:04:00 - [174] Originally by: Lesch Yay for junior db admins in charge during North American prime time. I think we may have found the weakness in your support strategy. You are assuming that there are more North American players than European players. However, there are more European and Non-North American players playing Eve than North/South American players. I beleive this was mentioned by Oveur or kieron somewhere as well. --- Eve Database \| TQ Server Status Coldfront Come in and feel the chill
Radgun Minmatar Republic Military School	Posted - 2007.05.25 15:13:00 - [175] well, can you keep it from happenning again, please ?
Seiang Tsukiko	Posted - 2007.05.25 15:34:00 - [176] Originally by: svarog tupan Just by curiosity, could u post the query of doom ? Sounds liek you used a bad query that generates a biiig cartesian product. SELECT * FROM contracts
Luna Starr	Posted - 2007.05.25 15:40:00 - [177] I agree with many of the people on this forum regarding CCP responsing as fast as they could to problems as they occured. I can't believe people are betching about being down for 8 hours out of an entire month. For what we pay to play you could only see 2 movies in the entire month without popcorn and drinks. Thank You CCP for how quickly did you did fix the problem and keep up the great work on the high wire act over a fire pit with cross winds blowing. :)
Audri Fisher Caldari VentureCorp Imperial Republic Of the North	Posted - 2007.05.25 15:41:00 - [178] Originally by: Xrious Edited by: Xrious on 25/05/2007 10:15:52 Does anyone find it worrying that a junior DBA appears to have the authority to shutdown a server with 30,000 users on? Sure only the person at top should have that authority? I apologise and know that you need sleep, but employ someone else. Thats really what we're paying for. We all abuse M$, but I had alot less problems with SP2 than CCP seems have with their own systems. Sorry, just had the message pop up on my screen telling me that the server is shutting down at 11am for its normal reboot. Very very anoying when you've spent hours getting in. Kinda rubbing salt in the wounds there CCP. X Sig? what sig? if they fire the junior dba, that means they will have to hire someone with even less experience with there system. I do not know how CCP runs it's shop, but the most successful organizations operate on the principle that decisions are made at the lowest level possible. This has several major benefits, among them extremely fast decision making and turnaround time. A great side affect is this also keeps the higher tier guys from being burned out trying to micro manage everything, while it trains the junior guys to handle there bosses job. It also helps to eliminate pointless fiefdoms and red tape. Once you deal with low level government employees that can't pick there nose without 15 forms filled out and approval from 3 levels of bosses you will truly appreciate this.
the plague	Posted - 2007.05.25 15:42:00 - [179] after all this the people i feel sorry for is the peeps tht set there alarm clock 10mins before they actually have to get up for work just so they can change a skill! my question is how many peeps actually lost valued sp today because of this? quite a few i would say! maybe money is an issue for ccp, maybe they dont earn any money for soft and harware maybe they blow it all on corporate jibber jabber either way alot of ppl pay there hard earned cash to play this game and are being stopped because you have weeners running the servers! sounds like a few peeps who have posted allready know what there talking bout, maybe ccp should think bout employing some of them oh one last this...... whats with all the LAG even after 4 years you cant fix it bahhhhhhhhhhhhhhhhhhhhhhhh
winglessangelxxx	Posted - 2007.05.25 15:54:00 - [180] Originally by: CCP Valar A quick post mortem after this horrible night. The issues tonight were caused by the contract system. The original design for contract lookups never intended that you could look up contracts in other regions and because of that and other issues with contracts, the query plans the SQL Server creates for the contracts lookup can go out of whack. This causes extreme CPU load on our SQL Server and is not easily identified in a database trace due to the long duration of the proc(as in hours) when this happens. When the junior database admin first looked at the problem he did not identify the real cause and thus the first reboot did not fix the problem. After I got a call shortly after the second reboot I identified the cause and tried applying fixes live. The server was however gone too far to recover so a reboot was initiated at 7:10. The server went down at 7:36. While the server was down, I forced a query plan on the contracts lookup proc that works in all cases and manually updated statistics on the relevant tables. The SQL Server is now back to its normal self. The development team will hopefully have a proper fix for this ready soon. And now back to bed Explain how a patch to fix voice services screwed with the contracts system please.... I'd love to hear this....



Pages: 1 2 3 4 5 [6] 7 8 9 :: one page
First page \| Previous page \| Next page \| Last page

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.