Originally by: Black Thief

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Edited by: Black Thief on 30/05/2007 16:46:55

Originally by: Gariuys

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And a succesfull bussiness also doesn't kiss the feet of people that try to ruin their company.

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You see, it's not a matter of kissing anyone's feet. It's about adopting a non-emotional, fact-based response to allegations. Some CCP officials' responses on these forums have delved into questioning the motives and intentions of accusers. This is pointless speculation (as pointless, in fact, as the initial allegations against CCP may very well be, I add) that serves only to make it seem like there is indeed a bias against a player alliance.

I'm a fairly new player. After reading these forums, including CCP employee responses, I and any other new player can glean enough text and subtext to firmly establish that some CCP employees apparently don't like Goonswarm or its leadership. Yes, some employees may even hate them, for slights both real and perceived.

Now, this emotion (perhaps justified, in some sort of cosmic, final justice sense, yes) doesn't in and of itself mean that CCP is *acting* in a biased fashion against Goonswarm, but it sure does make it seem more plausible, doesn't it? And that just doesn't seem like a good idea for a company that relies on its customers' faith in its ability to run a fair game.

Advice to CCP: Ask your employees to remember in all of their official communications that reading all kinds of devilish intentions into your accusers' actions and manifesting a hostile attitude towards them calls into question your ability to act as an impartial referee. It ought to be enough to rebut the accusations in a neutralist, fact-based manner. No need to question intentions or motivations.

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