| Pages: 1 2 3 :: [one page] |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |

Cyzlaki
Interstellar eXodus BricK sQuAD.
182
|
Posted - 2012.01.11 22:52:00 -
[1] - Quote
After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. |

Corina Jarr
Spazzoid Enterprises Purpose Built
498
|
Posted - 2012.01.11 22:54:00 -
[2] - Quote
Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Have you tried a petition? Even though it is not an EVE online matter, someone might be able to help. |

Cyzlaki
Interstellar eXodus BricK sQuAD.
182
|
Posted - 2012.01.11 22:57:00 -
[3] - Quote
Corina Jarr wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Have you tried a petition? Even though it is not an EVE online matter, someone might be able to help. Unfortunately petition categories are only for in-game support |

Destination SkillQueue
Are We There Yet
1689
|
Posted - 2012.01.11 22:58:00 -
[4] - Quote
Yeah the store has had these problems on a fairly constant basis as long as I've been here. Doesn't exactly make people want to do continued business with them. |

Corina Jarr
Spazzoid Enterprises Purpose Built
498
|
Posted - 2012.01.11 22:58:00 -
[5] - Quote
Cyzlaki wrote:Corina Jarr wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Have you tried a petition? Even though it is not an EVE online matter, someone might be able to help. Unfortunately petition categories are only for in-game support Yeah. So what.
There isn't a category for everything, sometimes you just have to pick one. In this case, be creative.
|

Ai Shun
State War Academy Caldari State
123
|
Posted - 2012.01.11 22:59:00 -
[6] - Quote
Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam.
Also keep in mind the store was closed for half of that period. It is just after the holiday period. Backlogs, inebriated Icelanders and so forth. Not an excuse, but may lead to a bit of understanding before raising hell and suggesting it may be a scam.
And as you said two days ago:
Cyzlaki wrote:I actually just logged into teh store and checked my account. The order is there with Payment pending, and the total amount is listed as an unprocessed payment. So I guess they're just slow at taking my money.
Is your payment still pending? As Morganta suggested in your other thread, raise a petition. That might be the best way to get quick action on it. |

Mara Tessidar
Bat Country Goonswarm Federation
354
|
Posted - 2012.01.11 23:00:00 -
[7] - Quote
Perhaps if you decided to purchase your goods from the NeX store for a slightly increased price you would have received your merchandise already... http://goo.gl/uX5vk |

Morganta
Peripheral Madness The Midget Mafia
795
|
Posted - 2012.01.11 23:00:00 -
[8] - Quote
well usually I find when someone doesn't ship or respond to emails, my credit card company somehow manages to get a reply from the people in question
amazing what a well timed fraud accusation will do for someone's attentiveness The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

rodyas
Tie Fighters Inc
212
|
Posted - 2012.01.11 23:13:00 -
[9] - Quote
It is a scam site, ever heard of the NEX store hello? Scamming is allowed in this game. Threads like this generally result in anything positive.
Locked. |

Cyzlaki
Interstellar eXodus BricK sQuAD.
183
|
Posted - 2012.01.11 23:27:00 -
[10] - Quote
Ai Shun wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Also keep in mind the store was closed for half of that period. It is just after the holiday period. Backlogs, inebriated Icelanders and so forth. Not an excuse, but may lead to a bit of understanding before raising hell and suggesting it may be a scam. And as you said two days ago: Cyzlaki wrote:I actually just logged into teh store and checked my account. The order is there with Payment pending, and the total amount is listed as an unprocessed payment. So I guess they're just slow at taking my money. Is your payment still pending? As Morganta suggested in your other thread, raise a petition. That might be the best way to get quick action on it. Payment still pending. Just created a petition for it as a last resort. If I don't get a reply from that I will assume the store is fraudulent and take steps to dispute the transaction |

Zleon Leigh
51
|
Posted - 2012.01.12 00:15:00 -
[11] - Quote
Ai Shun wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Also keep in mind the store was closed for half of that period. It is just after the holiday period. Backlogs, inebriated Icelanders and so forth. Not an excuse, but may lead to a bit of understanding before raising hell and suggesting it may be a scam.
Not responding to an email inquiry within 48 hours is very poor customer service. Having a delay in delivery due to holidays is inexcusable unless you warned the customer at the time of purchase that delivery would be delayed for a given reason.
I'd cancel the order now - for all you know the store front was hijacked by internet thieves. If not hijacked, then the store needs to receive lesson in customer care anyways. Incarna - Newest business example of mismanaged capital.
CCP - Continuing to gank independent PI producers every day |

Zleon Leigh
51
|
Posted - 2012.01.12 00:17:00 -
[12] - Quote
Corina Jarr wrote:Cyzlaki wrote:Corina Jarr wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Have you tried a petition? Even though it is not an EVE online matter, someone might be able to help. Unfortunately petition categories are only for in-game support Yeah. So what. There isn't a category for everything, sometimes you just have to pick one. In this case, be creative.
Guess you haven't heard - CCP is 10 plus days behind on petitions.
Incarna - Newest business example of mismanaged capital.
CCP - Continuing to gank independent PI producers every day |

Demetrius Soter
Imperial Shipment Amarr Empire
0
|
Posted - 2012.01.12 00:29:00 -
[13] - Quote
BTW, its not the EVE store because of the security around the world, things take alot of time in the customs offices these days. It could take up to a month to get your stuff, I know it sucks but it is because the eve store is over seas. just keep you r cool budy, you will get your stuff, like i said before it could take up to a month, the norm is 3 weeks. Its the customs not eve store, remember that please. |

Cur
Nova Australis Dark Knights of New Eden
41
|
Posted - 2012.01.12 00:32:00 -
[14] - Quote
I sent the store a mail about 6mths ago
Pointing out numerous errors, and saying hey.. if u can get me some stock of X shirt, i'll buy the suchnsuch windbreaker thing, but im not getting one without the other - so how longs yer delay to get some more stock?
Never got a reply
Seems they dont like making money. They show no interest in all in getting it (2mins work and 1min typing them an email reply would have got them a $300 sale....) - and now it seems they are trying their best not to take it by ignoring new purcahses from the store!
Isnt CCP great? Maybe CCP alliance should merge with Cascade Imminent? |

Corina Jarr
Spazzoid Enterprises Purpose Built
499
|
Posted - 2012.01.12 00:32:00 -
[15] - Quote
Zleon Leigh wrote:Corina Jarr wrote:Cyzlaki wrote:Corina Jarr wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Have you tried a petition? Even though it is not an EVE online matter, someone might be able to help. Unfortunately petition categories are only for in-game support Yeah. So what. There isn't a category for everything, sometimes you just have to pick one. In this case, be creative. Guess you haven't heard - CCP is 10 plus days behind on petitions. Good for them. I've had to wait for almost a month for a petition to be responded to. There are only so many hours in a day, and so many people still submit petitions for bugs and ideas (things that should not be petitioned). |

Montevius Williams
Eclipse Industrial Inc
187
|
Posted - 2012.01.12 00:53:00 -
[16] - Quote
Corina Jarr wrote:Cyzlaki wrote:Corina Jarr wrote:Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam. Have you tried a petition? Even though it is not an EVE online matter, someone might be able to help. Unfortunately petition categories are only for in-game support Yeah. So what. There isn't a category for everything, sometimes you just have to pick one. In this case, be creative.
Please dont be a customer support representative - you'd be fired. |

Ai Shun
State War Academy Caldari State
124
|
Posted - 2012.01.12 00:55:00 -
[17] - Quote
Zleon Leigh wrote:Having a delay in delivery due to holidays is inexcusable unless you warned the customer at the time of purchase that delivery would be delayed for a given reason.
The store warned you they were closed for the period up until the 8th of January. It was in the top banner below the logo. (Refer to the other thread)
While I don't like leaving a customer hanging for 3 or 4 days, I'm also open enough as a customer to be a bit lenient if there are circumstances I can comprehend. If a company fucks me around too much, I'll take my business elsewhere.
It's a simple equation, really.
Demetrius Soter wrote:BTW, its not the EVE store because of the security around the world, things take alot of time in the customs offices these days. It could take up to a month to get your stuff, I know it sucks but it is because the eve store is over seas. just keep you r cool budy, you will get your stuff, like i said before it could take up to a month, the norm is 3 weeks. Its the customs not eve store, remember that please.
Keep up.
There has not even been an acknowledgement the order has been received. The players' payment is still listed as Pending, e.g. CCP has not taken it.
So forget about customs. This is all CCP and their web-store. |

Cyzlaki
Interstellar eXodus BricK sQuAD.
183
|
Posted - 2012.01.12 12:11:00 -
[18] - Quote
Is it too much to ask for a reply from someone? |

Valei Khurelem
138
|
Posted - 2012.01.12 12:17:00 -
[19] - Quote
You paid $300 for a game, really?
But seriously, keep the petition up. |

Jaroslav Unwanted
Brutor Tribe Minmatar Republic
1274
|
Posted - 2012.01.12 12:18:00 -
[20] - Quote
call them. |

Cyzlaki
Interstellar eXodus BricK sQuAD.
184
|
Posted - 2012.01.12 12:20:00 -
[21] - Quote
Valei Khurelem wrote:You paid $300 for a game, really?
But seriously, keep the petition up. I didnt pay for a game. Got the battleship models to decorate our new office with. I made a petition but no reply to that, or to my emails, or here. |

Fuujin
GoonWaffe Goonswarm Federation
74
|
Posted - 2012.01.12 17:37:00 -
[22] - Quote
Same situation. I placed an order at the end of October and it's been "payment pending" for $0.98 since then. I've even repaid the amount again (yep, TWO receipts from paypal!) and still "pending."
CCP, take down the store website if you're not going to honor orders. |

Morganta
Peripheral Madness The Midget Mafia
809
|
Posted - 2012.01.12 17:49:00 -
[23] - Quote
perhaps they didn't realize they fired the guys who run the store too   
also there is a chance that everything shipped, but nobody bothered to or know how to update the status of the orders.
it certainly does not excuse the lack of communication, or the glaringly obvious lack of a DEV comment on the situation The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

Valei Khurelem
140
|
Posted - 2012.01.12 18:01:00 -
[24] - Quote
Yes their attempt to increase communication seems to revolve around only respond to issues that they want to answer rather than what the player base wants answering, I still want to know what's happening to the nex store properly. |

Bumblefck
Kerensky Initiatives
2695
|
Posted - 2012.01.12 18:13:00 -
[25] - Quote
I honestly don't know what's worse...let me show you what I mean:
- CCP are ignoring valid complaints from paying customers
and
- You paid $300 dollars for overpriced junk and toy models from notorious Amero-Icelandic shysters? Really?
:smith:
GÇ£If you're not willing to fight for what you have in GëívGëí you don't deserve it, and you will lose it.GÇ¥ GÇö Karath Piki |

Stabs McShiv
MINUS4
0
|
Posted - 2012.01.12 18:48:00 -
[26] - Quote
Extract the ship models you want from the client find a friend with a 3d printer = win.
Its not that hard. |

Ai Shun
State War Academy Caldari State
126
|
Posted - 2012.01.12 20:12:00 -
[27] - Quote
Cyzlaki wrote:Is it too much to ask for a reply from someone?
Have you had any joy? In the other customer service thread there was some discussion about it (Think you posted in it as well)
Hope you get an answer soon, Cyzlaki. |

Fuujin
GoonWaffe Goonswarm Federation
74
|
Posted - 2012.01.12 20:33:00 -
[28] - Quote
Whoa, hey! I got an update (after 3 months) saying my order was headed to the warehouse for processing.
Now to see how long this takes. |

ElQuirko
The Demonfuge Malevolent Fan Club
305
|
Posted - 2012.01.12 20:48:00 -
[29] - Quote
Cyzlaki wrote: Payment still pending. Just created a petition for it as a last resort. If I don't get a reply from that I will assume the store is fraudulent and take steps to dispute the transaction
They haven't taken your RL ISK, so how can it be fraud...?
*Shakes head* Americans and their sueing culture... Hold them up for the bathroom and you've got a lawsuit on your hands, my boy. |

Fuujin
GoonWaffe Goonswarm Federation
74
|
Posted - 2012.01.12 21:37:00 -
[30] - Quote
ElQuirko wrote:Cyzlaki wrote: Payment still pending. Just created a petition for it as a last resort. If I don't get a reply from that I will assume the store is fraudulent and take steps to dispute the transaction
They haven't taken your RL ISK, so how can it be fraud...? *Shakes head* Americans and their sueing culture... Hold them up for the bathroom and you've got a lawsuit on your hands, my boy.
My order was "pending" as well, yet I got a receipt from Paypal indicating payment. Just because their system said it wasn't paid, doesn't mean they didn't take the money. |

Cyzlaki
Interstellar eXodus BricK sQuAD.
188
|
Posted - 2012.01.12 23:16:00 -
[31] - Quote
CCP Guard replied basically telling me they fired the store guys and a couple of the regular customer support GM run the store now. My order has also been updated to Status: Waiting to Ship. Hope this doesn't take another week. |

Shizuken
Venerated Stars
56
|
Posted - 2012.01.13 00:25:00 -
[32] - Quote
I have ordered from the store on two occasions. Both orders were shipped and received in a timely manner. |

Vyl Vit
Cambio Enterprises
206
|
Posted - 2012.01.13 01:21:00 -
[33] - Quote
Buy during the holidays then cry when it's late. Hoooweeeee. Real problems with cash transactions aren't handled in gaming forums, or by help tickets in an MMO. The EVE store a scam. Whatta hoot.
To her it doesn't matter much.-á It's chasms have been leapt, and she leans upon the skepticism of her chosen fate. |

RubyPorto
Profoundly Disturbed RED.Legion
1200
|
Posted - 2012.01.13 01:31:00 -
[34] - Quote
You actually bought something from www.two ships and a hoodie.com? I think that makes you their second customer. |

Avid Bumhumper
Furian Necromongers
18
|
Posted - 2012.01.13 01:39:00 -
[35] - Quote
Cyzlaki wrote:After dropping $300USD in the EVE store and paying for it on the day, my order has still not been shipped and all emails sent to [email protected] have not been replied to. Ridiculous. Buyers beware of the EVE store, it may be a scam.
All I can say is, if you paid $300 for "Eve Stuff", ...........................................................................................................................................................................................................................................................................................................................................................................................................................................

|

Morganta
Peripheral Madness The Midget Mafia
813
|
Posted - 2012.01.13 01:41:00 -
[36] - Quote
ElQuirko wrote:Cyzlaki wrote: Payment still pending. Just created a petition for it as a last resort. If I don't get a reply from that I will assume the store is fraudulent and take steps to dispute the transaction
They haven't taken your RL ISK, so how can it be fraud...? *Shakes head* Americans and their sueing culture... Hold them up for the bathroom and you've got a lawsuit on your hands, my boy.
obviously you have never dealt with corporate America you need to threaten to sue just to get someone to answer the phone
The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

Morganta
Peripheral Madness The Midget Mafia
813
|
Posted - 2012.01.13 01:44:00 -
[37] - Quote
RubyPorto wrote:www.two ships and a hoodie.com
you owe me a nickle
The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

Cyzlaki
Interstellar eXodus BricK sQuAD.
191
|
Posted - 2012.01.13 02:24:00 -
[38] - Quote
Yes to decorate our new office how hard is this to understand. |

Ai Shun
State War Academy Caldari State
126
|
Posted - 2012.01.13 02:46:00 -
[39] - Quote
Cyzlaki wrote:Yes to decorate our new office how hard is this to understand.
Not very, I'm tempted to pick up a few things for my desk as well. |

RubyPorto
Profoundly Disturbed RED.Legion
1200
|
Posted - 2012.01.13 03:07:00 -
[40] - Quote
Morganta wrote:RubyPorto wrote:www.two ships and a hoodie.com you owe me a nickle
I'm advertising your meme. You owe me a quarter. |

DeMichael Crimson
Republic University Minmatar Republic
955
|
Posted - 2012.01.13 03:19:00 -
[41] - Quote
God, I can't believe you posted a thread like this. You really should check yourself and step back before making uninformed, unjustified and unfounded accusations.
The Eve Store is not a scam, they produce very durable high quality items. I never had any problems with my order which was processed within a reasonable amount of time.
Of course I was smart enough to not have placed my order right at the peak of the Holiday Season when most companies are temporarily closed down.
|

Morganta
Peripheral Madness The Midget Mafia
813
|
Posted - 2012.01.13 03:56:00 -
[42] - Quote
RubyPorto wrote:Morganta wrote:RubyPorto wrote:www.two ships and a hoodie.com you owe me a nickle I'm advertising your meme. You owe me a quarter.
will you take a check? Its written on the Sawtooth National Bank, they know me there
The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

RubyPorto
Profoundly Disturbed RED.Legion
1201
|
Posted - 2012.01.13 04:06:00 -
[43] - Quote
Morganta wrote:RubyPorto wrote:Morganta wrote:RubyPorto wrote:www.two ships and a hoodie.com you owe me a nickle I'm advertising your meme. You owe me a quarter. will you take a check? Its written on the Sawtooth National Bank, they know me there
I'll tell you what, I'll take the Bank. If it's anything like the ones in the US, I'd be overpaying, but I've always wanted a bank, just like CCP always wanted an RPG company. |

Morganta
Peripheral Madness The Midget Mafia
813
|
Posted - 2012.01.13 04:49:00 -
[44] - Quote
RubyPorto wrote:Morganta wrote:RubyPorto wrote:Morganta wrote:RubyPorto wrote:www.two ships and a hoodie.com you owe me a nickle I'm advertising your meme. You owe me a quarter. will you take a check? Its written on the Sawtooth National Bank, they know me there I'll tell you what, I'll take the Bank. If it's anything like the ones in the US, I'd be overpaying, but I've always wanted a bank, just like CCP always wanted an RPG company.
OH SNAP!
The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

Apollo Gabriel
Mercatoris Etherium Cartel
418
|
Posted - 2012.01.13 06:59:00 -
[45] - Quote
FWIW I've never seen anyone have a positive experience with the eve store. Always ... Never ... Forget to check your references.-áPeace out Zulu! Hope you land well! |

Nel Gardier
Time Sync
48
|
Posted - 2012.01.13 07:21:00 -
[46] - Quote
Thanks for the heads up - not to bother buying if that's the way you get treated. |

Halcyon Ingenium
Infomorph Research and Technology
127
|
Posted - 2012.01.13 07:58:00 -
[47] - Quote
Have any of you losers ever tried calling the number and talking to a physical person? I had a problem a few years ago and got it cleaned up in under 5 mins when I called. So try calling them if you can overcome the terror of talking to a real human being. That which always was, and is, and will be everlasting fire, the same for all, the cosmos, made neither by god nor man, replenishes in measure as it burns away. -Heraclitus |

Valei Khurelem
140
|
Posted - 2012.01.13 09:05:00 -
[48] - Quote
Let me tell you exactly what's wrong with this idea:
Press 1 For.....
Press 3 For.....
Press 1 For.....
Please hold while we play this awful music for hours to rack up your phone bill........
........ *irritating music*......
........*irritating music*.......
Yes sir how can I help you? Of course we can help! I'll need all your personal details that we should have on record anyway because you are a paying customer.
*several hours later*
Alright, so what's the problem?
*several hours later and having to wait for more music because you've been transferred to another department which equally has no idea what you're talking about.
*several hours later, problem still not solved, you give up after they pretend it's your fault even though it's a blatant issue on their end and then you never purchase from the company again*
That's why no one EVER wants to actually phone a company up, I switched over to the co-operative bank and even though they're the most easy to call company I've ever encountered second only to play.com I still want to strangle the clueless idiot over the phone who refuses to just look at my account and see what the problem is instead deciding it's better to ask scripted questions instead. |

Morganta
Peripheral Madness The Midget Mafia
814
|
Posted - 2012.01.13 18:24:00 -
[49] - Quote
bumping for free market economy justice The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |

Ciar Meara
Virtus Vindice
474
|
Posted - 2012.01.13 18:38:00 -
[50] - Quote
I asked a question in about their "mystery mugs" a while back never got a reply either. This combined with their huge shipping costs makes me not want to buy from them. I did, a long time ago, buy t shirt, mugs etc. - [img]http://go-dl1.eve-files.com/media/corp/janus/ceosig.jpg[/img] [yellow]English only please. Zymurgist[/yellow] |

Nymph Purchasing
Ruvas Logistics and Maintenance Services
0
|
Posted - 2012.02.10 01:44:00 -
[51] - Quote
So I was having a similar problem--my order had not shipped even though other companies I had ordered from on the same day had already gotten the merchandise all the way to me. I sent my first email and got no response that day and into the next. I sent another email with the subject "Please CANCEL order XXXXXX." Within a few hours I had a response. I had a tracking number for the part of my order that shipped within the US (it had actually shipped two days before but the site was not updated) and was informed that the things in London were ready to go and were being held pending my response about whether or not I wanted them with the new information.
I felt kid of bad for a bit of a mean tone I took in my last email to them then. This just happened a few hours ago. |

Ai Shun
255
|
Posted - 2012.02.10 02:16:00 -
[52] - Quote
Ciar Meara wrote:I asked a question in about their "mystery mugs" a while back never got a reply either. This combined with their huge shipping costs makes me not want to buy from them. I did, a long time ago, buy t shirt, mugs etc.
I contemplated buying a mug for the office. Saw the default shipping was approximately 12 times the cost of the mug; checked a few other options and discarded the idea of a mug. I don't need a CCP employee to hand deliver it to me on a silver platter.
Which is a tad hyperbolic, but their shipping rates are ludicrous! |

Adeena Torcfist
Dark Underground Forces
24
|
Posted - 2012.02.10 03:53:00 -
[53] - Quote
Well, it is coming from iceland afterall.... |

Swooshie
USA Canada Private Corp
58
|
Posted - 2012.02.10 04:00:00 -
[54] - Quote
Cyzlaki wrote:After dropping $300USD in the EVE store [...] ^that was your mistake, right there!
joke aside, I'm sure you'll get this resolve if it isn't done already.
"It is when I think about meaning that I lose what I meant to say." -á-á-á -Swooshie |

Ai Shun
256
|
Posted - 2012.02.10 04:32:00 -
[55] - Quote
Adeena Torcfist wrote:Well, it is coming from iceland afterall....
And going to New Zealand ... |

RubyPorto
Profoundly Disturbed RED.Legion
1402
|
Posted - 2012.02.10 07:01:00 -
[56] - Quote
Ai Shun wrote:Adeena Torcfist wrote:Well, it is coming from iceland afterall.... And going to New Zealand ...
Wait... since when can Kiwis use the internet? Have they figured out IPvSheep to help you?  Single-Shard, Player Driven Sandbox.
5 words. That's what makes it special in my eyes. |

Ai Shun
258
|
Posted - 2012.02.10 07:06:00 -
[57] - Quote
RubyPorto wrote:Have they figured out IPvSheep to help you? 
Yeah, it gets routed via Australia first for filtering. Modified version of RFC 2549.
|

RubyPorto
Profoundly Disturbed RED.Legion
1402
|
Posted - 2012.02.10 07:10:00 -
[58] - Quote
Ai Shun wrote:RubyPorto wrote:Have they figured out IPvSheep to help you?  Yeah, it gets routed via Australia first for filtering. Modified version of RFC 2549.
Off to the Scots next for forwarding, I suppose? Single-Shard, Player Driven Sandbox.
5 words. That's what makes it special in my eyes. |

Ciar Meara
Virtus Vindice
517
|
Posted - 2012.02.10 10:16:00 -
[59] - Quote
Adeena Torcfist wrote:Well, it is coming from iceland afterall....
it actually comes from america, that's what it says when you pay em anyway and that's what has been said before.
I finally did order some stuff, we'll find out if they improved... - [img]http://go-dl1.eve-files.com/media/corp/janus/ceosig.jpg[/img] [yellow]English only please. Zymurgist[/yellow] |

Sardon Darkstar
Perkone Caldari State
9
|
Posted - 2012.02.10 10:30:00 -
[60] - Quote
I paid $300 to the Eve Store and all I got was this lousy t-shirt. No, wait... |

Mr Kidd
Center for Advanced Studies Gallente Federation
395
|
Posted - 2012.02.10 15:00:00 -
[61] - Quote
There are times I think, "Man, it would really be cool to have a Megathron model on my work desk or a coffee mug or key chain". I sometimes find myself looking at the items in the store with longing to purchase something of this game that I love so dear. Sometimes I even put items into my cart. And just as I pull my wallet out to input my CC info I remind myself of the multitudes of horror stories about the Eve store's horrible customer service and outrageous shipping. I sigh, put my wallet away and put the thought out of my mind. We want breast augmentations and sluttier clothing in the NeX! |

CoLe Blackblood
the united Negative Ten.
22
|
Posted - 2012.02.10 15:07:00 -
[62] - Quote
Years ago I ordered a size L Concord shirt and got a M Caldari shirt in the mail. I'd think the Icelandians would know how to read english. I mean, they require it for the rest of us. |

arcca jeth
Dark Alliance Dark Empire Alliance
69
|
Posted - 2012.02.10 17:58:00 -
[63] - Quote
cannot believe some of the trolls here smacktalkin someone for spending money in the online store. for those like Bumblefck who cannot seem to grasp how someone might want to spend $300 because they are a FAN need to realize that there are crazy people out there who will pay $1000 for a baseball card of a guy....who played on a team....once...way back when.... 
so the OP is a fan of the ships and thinks that are cool and bought some models, which is revenue generated for CCP that helps support the game that we play and the forums we b i t c h on. really gotta wonder the maturity level of the AVERAGE ADULTS that play this game LMAO grow up haters |

Doc Fury
Science and Trade Institute Caldari State
352
|
Posted - 2012.02.10 18:11:00 -
[64] - Quote
Mr Kidd wrote:There are times I think, "Man, it would really be cool to have a Megathron model on my work desk or a coffee mug or key chain". I sometimes find myself looking at the items in the store with longing to purchase something of this game that I love so dear. Sometimes I even put items into my cart. And just as I pull my wallet out to input my CC info I remind myself of the multitudes of horror stories about the Eve store's horrible customer service and outrageous shipping. I sigh, put my wallet away and put the thought out of my mind.
Not empty quoting.
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'no.' |

ACESsiggy
VC Academy
19
|
Posted - 2012.02.10 18:13:00 -
[65] - Quote
What do you expect when it's not a U.S. company ...  |

ACESsiggy
VC Academy
19
|
Posted - 2012.02.10 18:13:00 -
[66] - Quote
Mr Kidd wrote:There are times I think, "Man, it would really be cool to have a Megathron model on my work desk or a coffee mug or key chain". I sometimes find myself looking at the items in the store with longing to purchase something of this game that I love so dear. Sometimes I even put items into my cart. And just as I pull my wallet out to input my CC info I remind myself of the multitudes of horror stories about the Eve store's horrible customer service and outrageous shipping. I sigh, put my wallet away and put the thought out of my mind.
DEV alt
|

Ai Shun
260
|
Posted - 2012.02.10 18:39:00 -
[67] - Quote
ACESsiggy wrote:What do you expect when it's not a U.S. company ... 
Good customer service. |

Cindy Marco
Expanse Security
42
|
Posted - 2012.02.10 20:31:00 -
[68] - Quote
I have a very low opinion of the EVE store. I only shopped there one time, way back when it was still in Europe. It was kind of a test buy because they have lots of cool stuff, but I had never ordered an item from overseas before. I wanted to see how beat up a package would get.
Shipping was obscenely high. It took over a month to arrive. In fact, I had almost forgotten that I had made an order by the time it arrived. I had given up on it because I never received an update or tracking number.
I keep hoping to see a "Eve store has fixed its problems" or "Eve store : Great customer service" post, but until then I would stay away.
*EDIT*
Does any one know if CCP runs the store, or do they contract it out? I'm just curious. |

Rath Kelbore
The Six-Pack Syndicate EVE Animal Control
20
|
Posted - 2012.02.10 20:33:00 -
[69] - Quote
To OP: Did this get resolved???
My GF bought me a raven model for christmas, it was on time they did however charge here something like 2 dollars more for shipping (according to her so who knows)then it said they were going to charge on the site.
I'm US btw, not sure if that makes a difference.
I wonder if the problem could be with the OP's bank or something instead of the store? Maybe holding up the payment or whatever. |

RubyPorto
Profoundly Disturbed RED.Legion
1403
|
Posted - 2012.02.11 02:54:00 -
[70] - Quote
arcca jeth wrote:cannot believe some of the trolls here smacktalkin someone for spending money in the online store. for those like Bumblefck who cannot seem to grasp how someone might want to spend $300 because they are a FAN need to realize that there are crazy people out there who will pay $1000 for a baseball card of a guy....who played on a team....once...way back when....  so the OP is a fan of the ships and thinks that are cool and bought some models, which is revenue generated for CCP that helps support the game that we play and the forums we snip on. really gotta wonder the maturity level of the AVERAGE ADULTS that play this game LMAO grow up haters. Please refrain from circumventing the profanity filter. Thank you.
So, you buy the thousand dollar jeans argument?
Good for you, NeX is your fault. Single-Shard, Player Driven Sandbox.
5 words. That's what makes it special in my eyes. |

Ashera Yune
Royal Amarr Institute Amarr Empire
8
|
Posted - 2012.02.11 03:02:00 -
[71] - Quote
It is hardly a surprise why CCP is in tough times. I don't care how good your overpriced models are, if you aren't going to respond, deliver, or let me know what's going on. Then I'm simply not going to buy it.
You can keep your models and let them gather dust. |

Mr M
Agony Unleashed
124
|
Posted - 2012.02.11 03:30:00 -
[72] - Quote
More Motorhead http://www.youtube.com/watch?v=WrAcmCIJUjo Aah... take it easy.
Wait and see. Seems like the EVE Store has lower priority while they're working through the petition backlog.
|

Kietay Ayari
En Garde
326
|
Posted - 2012.02.11 03:56:00 -
[73] - Quote
What is with all the people in this thread acting like spending $300 on EVE stuff is wrong or silly. Beyond paying for living expenses the purpose of money is to entertain you. People spend thousands on old cars that never leave their garage, same thing with paintings, or models or televisions or *gasp* :O! Even your EVE subscription! If someone wants the items in the store that is why they exist. To be sold to those people to enjoy :3
Welcome to capitalism! Where something is worth anything people are willing to pay for it! ;D Ferox #1 |
| |
|
| Pages: 1 2 3 :: [one page] |