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EVE Online service restored after unexpected downtime

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Author	Thread Statistics \| Show CCP posts - 16 post(s)
RegMaster	Posted - 2007.10.20 15:39:00 - [1] I agree with Fireburst - I could have made at least 10M isk in 10 hours game play. So I would either like 10M isk sent to me or give me 10 hours extended game play or an ingame item worth 10M isk. Originally by: FiReBuRsT What will be of the repair for the players? we pay to play this game, what is the reimbursh ? Since we were not informed of this and time that we pay for has been taken away from us, Is it not only fair that we get 1 free gaming day. An apoligy is ok but that can not replace the time we were not able to play, hence we payed for nothing during that time period. What is the outcome? Regards FiReBuRsT
RegMaster	Posted - 2007.10.20 16:20:00 - [2] Did you notice that CCP has yet to disclose FOR HOW LONG this back door security problem was in effect. It seems to me it has been wide open a LONG time and CCP really does not honestly know exactly WHAT DATA was really taken. BTW: IT IS US LAW that ANY known, verified or possible data hacking containing customer information MUST be reported to customer base ASAP and infulness. So , I give not extra credit for CCP owning up to it. THEY HAD TO ANYWAY. Originally by: Sylia Ill say well doen CCP, its nice ot see it fixed as fast as it was under such strenuous conditions. I hope you caught the culprit. Shame the dev who was obviously targeted lost his eve acc's :(
RegMaster	Posted - 2007.10.20 16:30:00 - [3] LOL NOBODY AT CPP CARES LOL - SAME ISSUE AT THE SKILL QUEUE - UBER IGNORED!!! Originally by: Xellosu Compensation is in order!! I Payed for xx Days of access minus 1hour downtime per day. Error or hack was not my fault so there is no base to charge me for time Eve was unaccessible. I think adding 1day for every one with activation at server crash time is not a nice gesture from CCP but it is their duty.
RegMaster	Posted - 2007.10.20 16:34:00 - [4] I Agree. LOL OMG. You have to realize that you have a terrible system design when your main advertisement web site and user signup site are all linked to the same game database ( single node ) and all those countless possible new users goto PAGE CANNOT BE DISPLAYED or WEBSITE NOT RESPONDING. The CTO should have been fired 6 crashes ago.... Originally by: Freya Selene Just like to speak my respect for the severe action taken against a possable intrucion. The intensive search for anything that could have happend and anything related to the intrucion. Personaly i would have re-routed at least the http traffic towards another destination witch would have given an anouncement. How small the message even could be, it updates your customers and gives you more time to respond. But still my respect. Freya.
RegMaster	Posted - 2007.10.20 16:39:00 - [5] They have a DBA in US so yes I have a point. Originally by: Dirk Kuyt Originally by: RegMaster Did you notice that CCP has yet to disclose FOR HOW LONG this back door security problem was in effect. It seems to me it has been wide open a LONG time and CCP really does not honestly know exactly WHAT DATA was really taken. BTW: IT IS US LAW that ANY known, verified or possible data hacking containing customer information MUST be reported to customer base ASAP and infulness. So , I give not extra credit for CCP owning up to it. THEY HAD TO ANYWAY. Originally by: Sylia Ill say well doen CCP, its nice ot see it fixed as fast as it was under such strenuous conditions. I hope you caught the culprit. Shame the dev who was obviously targeted lost his eve acc's :( And if CCP was a US company you would have a point...
RegMaster	Posted - 2007.10.20 16:42:00 - [6] LOL please...They got hacked by another STANDARD Microsoft SQL Server BS hack and loose fingered handling of ex/employee codes. Originally by: Miz Cenuij It is impossible to foresee every type of attack that some of the malicious muppets out there can can conceive and implement. GG CCP, ignore the idiots in this thread.
RegMaster	Posted - 2007.10.20 16:46:00 - [7] Yes they are DBA in US and its not just US LAW but the VISA/MASTER CARD and AMEX merchant requirement. Originally by: Jonat Eken Edited by: Jonat Eken on 20/10/2007 16:43:53 Originally by: RegMaster Did you notice that CCP has yet to disclose FOR HOW LONG this back door security problem was in effect. It seems to me it has been wide open a LONG time and CCP really does not honestly know exactly WHAT DATA was really taken. BTW: IT IS US LAW that ANY known, verified or possible data hacking containing customer information MUST be reported to customer base ASAP and infulness. So , I give not extra credit for CCP owning up to it. THEY HAD TO ANYWAY. Key phrase being "US law." Have you ever paid attention to where EVE is from? I know americans tend to think they run the world, but... Branch offices don't count.
RegMaster	Posted - 2007.10.20 16:55:00 - [8] Belmarduk - CCP is too weak to realize that they need skill queue - if for nothing else to cover players when they have the next server crash. A LOT of low to MED level players have dozens of short skills that require a lot of hand holding. Anyway CCP already been ignoring the skill queue request since the first year it was up. Granted mostly the new users will be hurt by this because by the time you 6 months old - your skills are like 5days+ to train. So keep hurting the new users CCP and slapping the vets upside the head with the stinky salmon. Originally by: Belmarduk Things like this can allways happen but for christ sake give us a SKILL QUEUEplease !!!!! Then people wouldnt lose SP because of things like this..
RegMaster	Posted - 2007.10.20 17:02:00 - [9] Dear CCP, Please put the CTO ( or whomever that is ) in an IBIS and allow us to repeatedly pod him for 10 hours while in local chat, he/she has to keep typing "THANK YOU. MAY I HAVE ANOTHER?" hrmmm that would satisfy me. Originally by: Nende Edited by: Nende on 20/10/2007 16:56:41 Dear CCP, The only compensation I politely request is to humor the techies amongst us and detail the intrusion method. (Once you have it plugged up tighter than the north korean border ofcourse.)
RegMaster	Posted - 2007.10.20 17:19:00 - [10] Those CCP icelandic viking pirates! Originally by: SoldierOfJustice I mean come on, big issue and all we know now is that we suffered some unexpected DT. Dont you think we need more info so we prevent that guy from stealing our accounts?

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