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Thread Statistics | Show CCP posts - 33 post(s) |

Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 14:55:00 -
[1]
Edited by: Kronarty on 06/12/2007 14:56:13 I think the question most people are going to ask next is:
Who gets fired over this incredible ****up?
Heads roll in serious businesses over less important stuff.
I mean, it's kinda hard not to detect this monumental screwup. It's not like it only manifests itself if you do something strange and esoteric...
Oh wait! you will blame some poor volunteer because you use amateurs for QA 
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 15:47:00 -
[2]
I must add to those seeking to sue CCP over this that there is NO EULA TO ACCEPT before proceeding with the installation of the offending patch, nor is there a "THIS SOFTWARE IS DISTRIBUTED AS IS IF IT KILLS YOUR PC ITS NOT OUR FAULT" disclaimer. I sense all kinds of shouting going on now at CCP's legal department for failing to cover their asses with even that...
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 15:59:00 -
[3]
Originally by: zeluk Alot of you people are simply being "stupid".
Its none of your business if and who gets fired over this, as you arent part of their company. Read the EULA for starters and read about how it explains that you use the software at your own risk. Its the same with any piece of software or games you play.
As I said, it is the patch installation that can kill your system, and there is no EULA or disclaimer during installation. You can perfectly not accept the EULA and still have your system screwed by this.
Some people may consider it a joke, but if there are, say, 1000 affected people that will need to hire a technician to fix their PC, that is quite a few 100k bucks in damages, at the very least.
Score one for legal and QA departments alike.
BTW, before someone says I am bitter or something like that, I am not affected by this. I am merely ****ed at CCP for screwing up big time with this and if they get sued and have to compensate those affected, it will be perfectly fair imho.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 16:10:00 -
[4]
Edited by: Kronarty on 06/12/2007 16:11:25
Originally by: Slayter Gatlin Deleting a boot.ini really is not that big of a problem. Sadly though there will be people that don't have knowledge of computer and will sadly go and spend money to get it fixed. Althought I can't see them paying anything more then 10 or 20 bucks labor as a problem like this would only take 10 mins to fix. In any case, my take on this occurence is simple:
This was a honest mistake made by CCP. I feel bad for CCP more then anyone else, I think alot of people here are blowing this whole thing out of proportion. Do I think CCP should find some way to reimburse its loyal and grateful players? Sure, it wouldn't be a bad idea. Would I expect them to? No. Programming is a very tedious and concrete practice. I've been in many programming classes and have learned that programming is certainly not for everybody. I can't tell you how many times I would write a program and if one punciation was off, one capital letter was off out of 3000 lines of code, the entire program wouldn't compile. Never the less, I do find it hard to believe that a programming flaw such as this would slip past QA. But thats beside the point, mistake do happen, and all it would take is the slightest overlook for it to slip past. From the posts of read on this thread, it sounds like CCP could seriously have dug themselves a gole as alot of people here seem very very unhappy. I for one am not at all unhappy, this kind of problem does not effect me like it does the many others. It was a simple problem for me to fix and I look forward to many more months and years of EVE enjoyment.
I disagree with you, not because I think mistakes are impossible to make but because this is merely highlighting a big malpractice on the part of CCP, and that is not because of the typo, the malpractice here is to call a game file with the same name as such an important system file. THAT is where the malpractice lies.
Imagine you use a chainsaw to slice bread. You have been using it for ages and as you are very careful you have never hurt anyone. Now imagine you are slicing bread with it and a noise startles you and your arm involuntarily moves causing you to cut your wife's head with the bread-slicing chainsaw. The fault is not in the noise that startled you, or in being startled by the noise, or the involuntary arm motion, the fault lies in using a chainsaw to slice bread.
Substitute "the chainsaw" by "calling a game file like a system file" and "the noise" by "the typo".
PS: You will still go to jail for decapitating your wife.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 16:47:00 -
[5]
Originally by: DeODokktor
As far as ccp being liable for damage, well, I dont know, the EULA says
How many EULA's do you have to accept to get patch installed?
Zero, Zilch, Nada.
How many times do I have to say this. You get your system ****** up without having accepted a single EULA or read a single Disclaimer.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 17:01:00 -
[6]
Originally by: Kagura Nikon
The real damage is ZERO NADA since it can be solved by anyone that can read within a few minutes.
That only applies if:
a) You have a second computer to browse forums. b) After seeing your computer failing to boot, first thing you do is go to EVE forums using your other computer. That is, instead of checking for viruses or HDD failure. Every time your computer fails the first place you go for advice is EVE forums, really.
Quote:
If you are walking in road and a bird poos in your head you cannot simply go sue people that feed birds around in the area. They might have an accidental responsability. But the damage is ZERO so common sense says this should be dismissed.
If those people have trained the birds to poo in your head then yes, they are responsible. And this patch(bird) has been written(trained to) so it deletes a vital system file(poos in your head).
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 18:51:00 -
[7]
Originally by: Kagura Nikon
If any PC repair shop charges more than 5$ for this , they are stealing you. Any technician will identify the problem in 1 second as soon as it sees the windows message.
Dude, $5? PC techs won't even give the time of the day for that.
Whatever it is you're smoking, I definitely don't want it.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.06 18:53:00 -
[8]
Originally by: Kagura Nikon
ALSO, people that were not running on admin account were not affected. Its their fault if they were using the system in a way its not supposed to.
You must be that very special guy with superpowers able to install software onto XP without an administrator account.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.07 00:10:00 -
[9]
Originally by: Tyler Rainez
Well just to end this little disagreement - If you had Vista you would not have this problem.....PERIOD.
Hmmm, let me fix that for you...
If CCP did not use the name of an important system file such as boot.ini no one would have this problem.....PERIOD.
There, fixed.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.07 19:07:00 -
[10]
Originally by: Michelle Vega Anything deliberate and harmful like spyware and such lose in court. Legitamte programs like microsoft, eve etc. that dont do deliberate harm would win anyone trying to sue them. So people should stop saying otherwise since obviously they have no prior experience with legitamte programs and court cases.
In any case, this was unfortunate. People are mad. This is normal. Unfortunatly they have to take it out on someone since it seems impossible to realise they have accepted the EULA.
In any case, some people look like they can't even read and understand what is very simple:
THE GAME HAS NOT DELETED THE BOOT.INI FILE.
THE UPGRADE TO PREMIUM CONTENT HAS DELETED THE BOOT.INI FILE.
THE EXECUTABLE THAT INSTALLS THE PREMIUM CONTENT UPGRADE AND IN DOING SO DELETED THE BOOT.INI FILE HAS NO EULA OR DISCLAIMER.
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Kronarty
Amarr Oberon Incorporated Morsus Mihi
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Posted - 2007.12.08 11:49:00 -
[11]
Originally by: Li Rairakku I am interpreting differing issues here, and I'm not sure what I should do. My husband runs XP whereas I run Vista. We both downloaded the Classic Client first. He had downloaded the Premium installation, implemented it, and then copied to to my downloads folder from his computer (to save me time later, when I got around to doing this).
My confusion is this:
Part of this message tells me to ignore this issue if I am running Vista.
Part of this message tells me that, if I cannot access my boot.ini, that I must take measures to repair my computer.
I think that this:
Quote: C:\Users\****>bootcfg ERROR: You are not authorized to modify the contents of boot.ini file.
means that I am suffering the latter of this situation, despite my supposed OS immunity?
Please respond.
Thank you.
It does NOT affect Vista in any way.
You can happily reboot.
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