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Thread Statistics | Show CCP posts - 2 post(s) |

Panhead4411
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
26
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Posted - 2012.02.04 04:31:00 -
[1] - Quote
So, since crucible many ppl are complaining that the client is starting to use ungodly amounts of memory, so i decided to start paying attention to it since november...
Turns out, when i start my single client, it wants to use about 600 megs...not TOO much, but still more than previous versions used to...(considering i'm running on more or less bare minimal graphics settings to prevent my lappy from melting now)
After a few hours though, that number gets closer to 900m....then it soon goes OVER 1G!!!!! There is no reason the client should double its own ram footprint to well over a gig just because it is open for a few hours.
Why is the client slowly eating my ram while its open? (happens on my desktop as well, and i've seen many players confirming this)
This has been asked numerous times in the official 'feedback' thread in the "information portal" where the dev's supposedly spossed to pay more attention to and respond to player feedback, but so far as i can tell in the threadnaught that it is, the dev's seem to duck and dodge around this particular feedback.
So please, CCP, explain why this is happening, and what you are trying to do to alleviate this. |

Panhead4411
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
26
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Posted - 2012.02.05 00:48:00 -
[2] - Quote
Just had the client climb from 540m startup, to 1.3g before i decided to restart client to get it a bit smoother...
The last 300 megs accumulated while docked in station and afk fixing/eating dinner/short nap....no reason for this to be occuring. |

Teclador
Stardust Heavy Industries
6
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Posted - 2012.03.21 21:58:00 -
[3] - Quote
Bump, because i can confirm this.
Before Crusible an Eve Client used maximal 360mb, now they start with 560-845mb, grabbing even more and more. After 3-4h playing with 2 clients on the same machine i must close both clients or my system gets very instable up to BlueScreen.
CCP, here you have to investigate in that Issue. |
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CCP Snorlax
C C P C C P Alliance
8

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Posted - 2012.03.21 22:33:00 -
[4] - Quote
I will look into this - thanks for bringing this to our attention. |
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Irbelet
0
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Posted - 2012.03.22 04:17:00 -
[5] - Quote
I am also seeing a huge spike in RAM usage from ~350 MB to >900 MB per client this expansion (lowest settings in simple scenes with no action). It reaches this size consistently within the first few minutes of logging in.
EDIT: Using Windows 7 Home Premium, i7 950, 12 GB DDR3, HD 5770. |

Teclador
Stardust Heavy Industries Persona Non Gratis
8
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Posted - 2012.05.03 20:20:00 -
[6] - Quote
CCP Snorlax wrote:I will look into this - thanks for bringing this to our attention.
Any news about this point CCP Snorlax ? |

Bokeye Arbosa
Dreddit Test Alliance Please Ignore
0
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Posted - 2012.05.03 21:01:00 -
[7] - Quote
I'm also having this problem. I can play fine with one client, but with two it is unplayable. I'll be canceling my second account if this continues, as there's no point to having two if I can't use them both...
Each client is using 700+ megs, and the FPS is like 1-3 with both clients open. Tried formatting computer, problem persists. Can't seem to find a workaround on here.
EDIT: I used to get this same behavior when I had one client open and another client at the login screen (in previous renditions, last I played was incursion, recently resubbed a couple weeks ago). Never bothered me much because once I was logged fully in, the stuttering would disappear entirely. |

Panhead4411
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
30
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Posted - 2012.05.04 16:26:00 -
[8] - Quote
Teclador wrote:CCP Snorlax wrote:I will look into this - thanks for bringing this to our attention. Any news about this point CCP Snorlax ?
Considering it took almost two months before we got this response, which as far as i have seen, is the only hint at a dev response to this issue. So, i doubt we'll see much advancement on this front, sadly. |

Elder Ozzian
Stargates and Smuggler Barons
30
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Posted - 2012.05.04 17:15:00 -
[9] - Quote
Well, running 2 clients at once causes 0% of free memory left in somewhere near 6h time-mark . I have 4gigs of memory with my windows 7 (x64). |

Astrid Stjerna
Underking Family
663
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Posted - 2012.05.04 18:55:00 -
[10] - Quote
Elder Ozzian wrote:Well, running 2 clients at once causes 0% of free memory left in somewhere near 6h time-mark . I have 4gigs of memory with my windows 7 (x64).
8 gigs here with Win 7(x64). I'm only using about 35% of my physical memory on one client (in windowed mode), according to Resource Monitor.
Keep in mind, Ozzian, that a computer's physical memory will fill up over time. After six hours with two clients running, I'm not surprised you're running out. :) I can't get rid of my darn signature!-á Oh, wait.... |
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CCP Snorlax
C C P C C P Alliance
252

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Posted - 2012.05.04 20:42:00 -
[11] - Quote
Teclador wrote:CCP Snorlax wrote:I will look into this - thanks for bringing this to our attention. Any news about this point CCP Snorlax ?
I have not been able to reproduce this in simple in-house tests, and my colleagues that play EVE on a regular basis have not experienced this, so this seems to be from some combination of factors. If anybody can come up with a reliable repro case that preferably doesn't take 6 hours of varied gameplay I'd be really grateful.
I have been working on a system to allow us to monitor performance, including memory use, more closely. This will allow us to catch issues like this earlier and hopefully help find the culprit. |
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Irbelet
0
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Posted - 2012.05.04 21:22:00 -
[12] - Quote
CCP Snorlax wrote:I have not been able to reproduce this in simple in-house tests, and my colleagues that play EVE on a regular basis have not experienced this, so this seems to be from some combination of factors
I'm curious what is the current intended standard for memory usage in EVE? We all obviously have our own perceived standards based on how much we've seen EVE use in the past (see above), but when do you think we should be worried beyond the obvious cases? It seems freaky for someone like me who remembers it typically using between 350-400 MB per client and now sees easily around 900 MB doing nothing, but maybe I'm out of touch with the times? |

Panhead4411
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
30
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Posted - 2012.05.05 03:42:00 -
[13] - Quote
Astrid Stjerna wrote:
Keep in mind, Ozzian, that a computer's physical memory will fill up over time. After six hours with two clients running, I'm not surprised you're running out. :)
You seem to be missing the point that this is ONLY happening with our Eve clients...
Yes Windows does very very very slowly use a bit more ram over time, but doubling its footprint in a matter of hours? <---not normal.
I can understand why not as many ppl seem to be 'noticing' this, b/c the last time i tried to ask someone if they had noticed it, i had to spend the next 20 minutes trying explain to them how to open up "Task manager" and look at the ram usage....so most ppl don't really pay attention to it, and likely attribute any ill-preformance on server getting wanky, b/c lets face it, it does.
I will take some screen caps next time i do an extended mining op...other than that, i'm not sure how else to 'reproduce' this, other than open client to play game, at the same time, open Task manager, take note of the amount of ram the client is using at the beginning of the session. Then x number of hours later, when you are done playing (or whatever you were doing) take another look at the Task Manager's ram usage and see how much the client grew to. Its quite simple in my mind, and can be done on a daily basis, and does not interfere with whatever you had planned for your Eve session. Just an extra step at the beginning, and end of your session. |

Callic Veratar
Power of the Phoenix
215
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Posted - 2012.05.05 03:42:00 -
[14] - Quote
In 4.5 hours on my system I'm up to 1.7GB on a single client. I've been flying around running missions. |

Teh Minez0r
Legion of Mars
0
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Posted - 2012.05.05 11:25:00 -
[15] - Quote
Well, even with your mem filled, as long as you don't get problems like lags, I can't see the point. It's quite possible that there's just loads of (not anymore needed) stuff cached inside mem which isn't used anymore and gets kicked as soon as it needs free up mem. And no offense but 8gig (2x 4gig sticks DDR3) are sold for less than 30Gé¼ atm. :) |

Lyron-Baktos
Selective Pressure Rote Kapelle
153
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Posted - 2012.05.06 05:08:00 -
[16] - Quote
I've had Eve running about 14 hours straight today and my memory is sitting at 1,433,544K. When I first started looking it at hours ago, it was around 671,000K
Not seeing any performance hits though On holiday. -áIn some other world. Where the music of the radio was a labyrinth of sonorous colours. To a bright centre of absolute convicton where the dripping patchouli was more than scent, It was a sun-á |

Rena Windor
AWE Corporation Intrepid Crossing
3
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Posted - 2012.05.19 15:34:00 -
[17] - Quote
It is happening to me. It goes to the point where it eats all my available memory and the system crashes. Last night durring a fleet battle I was running one client and checked out memory and temps. Temps weren't too bad, I thought that is what caused my system to crash but it turns out that eve was using 1.4 GB of memory after 3 hours. I wonder if it is due to logging since they added better logging in crucible. I am going to check my logs and see what it comes up with. But there is no reason it should do that. |

Morar Santee
65
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Posted - 2012.05.20 03:53:00 -
[18] - Quote
Rena Windor wrote:It is happening to me. It goes to the point where it eats all my available memory and the system crashes. Last night durring a fleet battle I was running one client and checked out memory and temps. Temps weren't too bad, I thought that is what caused my system to crash but it turns out that eve was using 1.4 GB of memory after 3 hours. I wonder if it is due to logging since they added better logging in crucible. I am going to check my logs and see what it comes up with. But there is no reason it should do that. I only now realized that this same issue may be causing the hardlocks my system has been throwing, more or less since the Crucible release. Would you mind to describe the crash that occurred?
In my case, it's a "hardlock". The computer stops responding completely, display freezes, keyboard is unresponsive. Is that also what happened for you, or was it a simple BSOD / restart? I'd really appreciate a reply very much.
I can confirm the memory leak, obviously. Yesterday one client was using >1.6 Gigabytes of RAM. |

Adeena Torcfist
Dark Underground Forces
29
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Posted - 2012.05.22 10:47:00 -
[19] - Quote
im also getting the same issues with a Win 64 bit version. I'm also getting white blobs everywhere, shadow flickerring & now, what seems, that when im typing, the client cant seem to keep up, & im only getting partial words displayed that ive typed ( this is probably where its freezing ).
with 16GB of ram & 1.5GB on my card, i should not be getting these issues! |

TheButcherPete
Specter Syndicate
190
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Posted - 2012.05.22 12:46:00 -
[20] - Quote
Adeena Torcfist wrote:im also getting the same issues with a Win 64 bit version. I'm also getting white blobs everywhere, shadow flickerring & now, what seems, that when im typing, the client cant seem to keep up, & im only getting partial words displayed that ive typed ( this is probably where its freezing ).
with 16GB of ram & 1.5GB on my card, i should not be getting these issues!
Now that I think about it, I get the same. and I have 460GTX SSC edition. I've never seen the white blobs until Escalation, though shadows have been flickering for years. It's because of the lighting schemes from the sun in the solar system.
My moncole doubles as a cigarette lighter, a flashlight, a laser and x-ray goggles. If you haven't noticed yet, I'm in love with Punkturis. -á-á-á
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Roc Marcellus
0
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Posted - 2012.05.22 13:17:00 -
[21] - Quote
The memory leak for me was related to audio.
If I had audio enabled in EVE the memory usage consistently increased to well over 2Gb before I ended up having to restart due to stuttering and lag. Disabling audio in the client prevented the leak and the memory seems to top out at around 600Mb at most after a lot of in-space activity (missions or whatever) but drops below this after periods of inactivity in station, which it never did with the audio enabled.
Heck, with audio enabled I could sit in station and the memory footprint would just escalate seemingly infinitely. 
So, back to 'EVE has sound?' for me at least heh.  |

Panhead4411
Rothschild's Sewage and Septic Sucking Services The Possum Lodge
37
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Posted - 2012.05.22 13:21:00 -
[22] - Quote
Mine is not however...after you posted the 'sound fix', i tried it, no no avail....i'm hoping it got fixed randomly in the new code for Inferno, but not likely....
Still want to understand why a single minimal graphics client needs to start out using 600-700mb of ram....no reason i can think of. http://blog.beyondreality.se/shift-click-does-nothing -á-á < Unified Inventory is NOT ready... |

Roc Marcellus
0
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Posted - 2012.05.22 13:46:00 -
[23] - Quote
Panhead4411 wrote:Mine is not however...after you posted the 'sound fix', i tried it, no no avail....i'm hoping it got fixed randomly in the new code for Inferno, but not likely....
Still want to understand why a single minimal graphics client needs to start out using 600-700mb of ram....no reason i can think of. Aha, that's why it seemed familiar when I wrote that post lol. Sorry, my memory is terrible these days and since I hardly ever touch the forums I'd forgotten you'd already tried it. 
Tbh, the memory usage is pretty schizophrenic even without a memory leak nowadays. One of my clients can start with as little as 300Mb at log on, but another with the same settings and in the same system uses 480Mb+ straight away before even undocking or opening the skill queue, and it's not even consistent as to which uses more.
I really hope you can figure this out and that CCP fixes it soon.  |

Adeena Torcfist
Dark Underground Forces
29
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Posted - 2012.05.22 21:09:00 -
[24] - Quote
you might be onto something with the audio. Im sure i muted it & disabled the damn thing, only to find the music is still playing while muted. Since ther eis no "stop" button, ive paused it for the time being. i just hope it remembers this time, that ive stopped the music.
i sure hope it isnt that, eating up my memories....  |

Thunderpants Longdrop
Privateers Privateer Alliance
0
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Posted - 2012.05.23 00:32:00 -
[25] - Quote
Ever since two patches ago, I am now unable to run 3 clients. It is choppy, and pauses a lot. While running just two I still get pauses, and lockups, just not a frequent. Everything can slow down to a crawl, but can come good by either hitting ESC on both clients, and then returning to the play screen, or just wait for everything to unfreeze itself which can take up to a minute. I do not run audio at all.
I ran the memory diag tool for Win7 64, and it came back with zero errors, but running the resource monitor in the background reveals major page file, or as it's now called, 'Hard Faults' spikes up to 100. With 1 client they hardly appear. I have an 8Gig set page file size, and am running 6Gig of RAM.
Please help CCP, as this is making it quite unplayable, especially during wars. |

Thunderpants Longdrop
Privateers Privateer Alliance
0
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Posted - 2012.05.23 04:55:00 -
[26] - Quote
So I disabled HDR, Anti-aliasing, and music, and after undocking both toons from station my memory usage was around 3GB. Things were ok until I quickly scrolled through the local list in Jita. It froze that client for 20 seconds, but my other was ok. I have found that even having a web browser minimised at the same time causes massive slowdown.
The graphics now don't look as nice, but at least I have a much more playable client. Hardly any spikes in Hard Faults either. The slowdowns have become even more prevalant with the latest patch. :( |

Madam Sovereignty
Intergalactic Fender benders The Irukandji
0
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Posted - 2012.05.23 10:14:00 -
[27] - Quote
CCP Snorlax wrote:Teclador wrote:CCP Snorlax wrote:I will look into this - thanks for bringing this to our attention. Any news about this point CCP Snorlax ? I have not been able to reproduce this in simple in-house tests, and my colleagues that play EVE on a regular basis have not experienced this, so this seems to be from some combination of factors. If anybody can come up with a reliable repro case that preferably doesn't take 6 hours of varied gameplay I'd be really grateful. I have been working on a system to allow us to monitor performance, including memory use, more closely. This will allow us to catch issues like this earlier and hopefully help find the culprit.
Having played since early 2005, why does this answer come as no surprise.... EXODUS RMR had the same issues and we got the same answers. SImply put CCP does not like smart gamers, they want dumbass theme park gamers who won't bother them with difficult questions. Why anyone who plays EVE thinks this attitude will ever change beats me, just play the game, restart clients/flush cache and don't bother complaining cause that's as far as it will go. |

Thunderpants Longdrop
Privateers Privateer Alliance
0
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Posted - 2012.05.23 14:06:00 -
[28] - Quote
Mine happens almost straight away. Every time. It will then happen every 10-30 mintues, on average. |

MindRanger
Versatech Co. Raiden.
15
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Posted - 2012.06.05 10:30:00 -
[29] - Quote
Confirming some kind of memory leak / cache error, and even today Windows 7 gave me this warning message.
Error message : http://i.imgur.com/szNj6.png
Details : http://i.imgur.com/uc0JD.png
I have an i920/2.66Ghz w/ 12GB DDR3 memory and 2 x Nvidia GTX480/1.5GB memory and Windows 7/64Bit
3 Clients was at respectively (when Windows popped up the error message) - 2.46 GB - 1.34 GB - 1.10 GB
It seems like the memory keeps counting up at a rather slow pace, but peaks after a few hours which may cause erratic instability and crashes, at least this is how I've perceived it.
My best guess is that the eve client have one or more conditional memory leaks, but I'm not paid to find out which :)
Cheers, good luck fixing this. |

Laechyd Eldgorn
Molden Heath Angels
39
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Posted - 2012.06.05 18:05:00 -
[30] - Quote
I had no problems running 2 clients before inferno and last year i could run 3 clients just fine.
Today, after patch apparently I patched 2 clients and started game, hooray. Currently this means first client runs barely at 20fps 600mb memory 60% cpu second client runs at like 3-14fps unstable 600mb memory unstable cpu.
wtf?
i opened that monitor thingy tab i noticed difference on memory tab first client has VM whatever around like 4000/4000 green color second client has VM thingy unstable number/24000 RED
does this mean something
http://i.imgur.com/kw6oe.jpg |
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