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Trinity 1.2 Feedback thread - Mac

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Author	Thread Statistics \| Show CCP posts - 7 post(s)

CCP Casqade	Posted - 2008.04.15 12:52:00 - [1] Hi everyone! Here we are again, another patch for increased stability and bug fixes. Looking at the previous post patch discussion thread, it seems that most people are happy with the stability, but rare cases of crashing still occurs. I would like to point out that using the Bug report system is the best way to help out finding issues with the client and fixing them. - I would like to gather your post-patch Mac experience in this thread. As usual, I would still like to know about the client stability. But in this thread please also make a small list, 3, 5 or 7 points of what you believe are still the top (X) issues in the Mac client. With that said, I hope you enjoy the patch! If you are still having problems with corrupted rendering or with crashes try clearing your cache by doing the following: 1. Open Finder 2. Go to Home 3. Open Library 4. Open Preferences 5. Open EVE Online Preferences 6. Open p_drive 7. Open Local settings 8. Open Application Data 9. Open CCP 10. Open EVE 11. Move all the files and folders to Trash. (File called History.txt, Folders called: "c_program_files_ccp_eve_tranquility", "Cache" and "settings" 12. Restart your client Note that doing this will delete your ingame settings such as Bookmark folders, Overview settings, color settings etc.


CCP Casqade	Posted - 2008.04.15 17:22:00 - [2] Originally by: Blackfog Edited by: Blackfog on 15/04/2008 17:02:02 I have a mac pro and the following probs: When i launch eve i get a black screen. I can see the eve cursor and guess where the login is. I can also type in the passwort in the black field and i can also log in but i don't see any graphics. I restarted eve severeal times, deleted it and installed it again, i also cleared my cache as explained above, but still nothing happens... HELP :T Try downloading the full installer: http://ccp.vo.llnwd.net/o2/mac/eve-001306_53162_mac.dmg Open the file you just downloaded and click and drag it to the applications folder. Please let me know if that solves your issue or not.


CCP Casqade	Posted - 2008.04.16 10:45:00 - [3] Hi. Those of you who are experiencing this black screen on start up. Can you please send us a bug report. Here is how you do it: 1. Go here and read the Mac section: https://bugs.eve-online.com/help.asp 2. Save the console output 3. Compress all files using .zip or .rar 4. Go here: https://bugs.eve-online.com/newbugreport.asp -Write a good title and description as well as reproduction steps -Attach the compressed files 5. Additional information about bug reporting in general can be found here: http://oldforums.eveonline.com/?a=topic&threadID=585921


CCP Casqade	Posted - 2008.04.17 22:00:00 - [4] Hi People that are experiencing the "Black Screen on Boot" issue. Please bug report. We are looking into the issues but we need more information.


CCP Casqade	Posted - 2008.04.18 10:47:00 - [5] Originally by: Vengeance Raze Edited by: Vengeance Raze on 18/04/2008 06:50:10 Originally by: Jane Pendleton Submitted a bug report for this. Apparently they have decided that they're not supporting the Macbook Air anymore, and the new patch breaks the client for the Air. Which is very annoying, since I've been playing on the Air for the past month without a problem (yes, it's slow, but you can play). Is this confirmed? Pretty crap tbh if its true, considering I have an Air and what I love about it is the ability to log into EVE at work and do skill changes and logistic runs. CCP - please don't suddenly decide "oh its not working on that system, so we can't be arsed anymore. Its not supported..." P.s. getting the black screen error too. Sending report. The Macbook air was never officially supported, just like the regular mac book. The reason for this in both cases are the graphics cards. We have never said that it is supported. However, if it somehow was made working worse than before on an unsupported system, we would like to find the reason for it. The best way to provide us information is via the bug report system.


CCP Casqade	Posted - 2008.06.06 10:31:00 - [6] I'm currently putting together the patch notes for Mac and Linux. The Macbook Air issue has been resolved and you should now be able to run it again like before. Please note that we still do not officially support it and there could be cases where it doesn't work.


CCP Casqade	Posted - 2008.06.11 10:38:00 - [7] They've been sent off to the Community team and should be up there already.

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