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Thread Statistics | Show CCP posts - 3 post(s) |
Sconik
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Posted - 2008.06.11 00:14:00 -
[1]
The installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.
You may want to contact teh author of this installer to obtain a new copy.
It may be possible to skip this check using the /NCRC command line switch (NOT RECOMMENDED).
I've been getting this message ever since I unistalled Eve (because my game quit working on me) and tried to reinstall it. I've tried DLing both the premium and classic multiple times, and both give me this message. I've tried virus scanning to no avail, and I have no idea what the /NCRC command line is...
Anyone able to help me with this? I miss Eve :(
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Faithless F
Absolutely No Retreat
Southern Cross Alliance
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Posted - 2008.06.11 00:19:00 -
[2]
I'm in the same boat you are with the exact same error message and it seems alot of ppl are having this problem as well. Funnily enough everything worked fine on my laptop...
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Sconik
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Posted - 2008.06.11 00:23:00 -
[3]
I've been surfing the forums for a few days now, and I've got nothing... somebody tried saying that downloading it in Internet Explorer might help, but it didn't... Hopefully they give us a solution soon... I've been watching that 70's show before I went to bed, lol, and their jokes can only go so far... lol, nvm it rocks.
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Angelina DeCasta
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Posted - 2008.06.11 00:48:00 -
[4]
Same here. I've tried uninstalling client and reinstalling Classic 56866, also Premium 56866. On three attempts I've gotten the same message. WTF????
I was all amped up for this expansion and NOTHING!!!!!
Please HELP!!!!
I'm just fortunate to have set a long skill. Been through expansion and patches before and learned lesson on that one. Still doesn't feel good to be on the outside looking in.
Again..........PLEASE HELP!!!
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eaio
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Posted - 2008.06.11 09:42:00 -
[5]
Edited by: eaio on 11/06/2008 09:44:06
same here. it even shows when im trying to install oldest versions of eve. with /NCRC switch due extracting installer shows me: Error decompressing data! Corrupted installer ? or windows shows critical error with ask to send error report to microsoft...
i downloaded 2 latest version of eve and one oldest - all of them doesnt work.
i formatted a partition, i was trying to install on primary partition and on extended partition and all of this doesnt work. help pls ?
EDIT:
Output folder: E:\eve
Extract: LogServer.exe... 100%
Extract: common.ini... 100%
Extract: eve.exe... 100%
Extract: manifest.dat... 100%
Extract: res.stuff... 100%
Extract: res2.stuff... 100%
Extract: resCOSMOS.stuff... 100%
Extract: resCelestialTextures.stuff... 100%
Extract: resFace.stuff... 100%
Extract: resFaceTextures.stuff... 85%
always on facetextures installer stops.
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MushMush
Silent Ninja's
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Posted - 2008.06.11 17:52:00 -
[6]
Well I have the same problem. I was really looking forward to the new patch, now I just feel let down by CCP. How can something as fundamental as a CRC fail make it through QA? |
Master Corruptor
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Posted - 2008.06.11 18:23:00 -
[7]
same stuff on my computer as well..
I could not auto patch.. cause the patch was corrupt... i could not manually patch.. cause Structures.res or something was corrupt.. and i can't do a full install cause the SHA-1 number don't match...
Either we have done something horribly wrong.. or CCP have borked up big time...
btw.. i'm loosing training on 4 accounts because of this bull#"&"
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Messerschmitt facility
Shinra
Shinra Alliance
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Posted - 2008.06.11 18:53:00 -
[8]
 Originally by: MushMush
Well I have the same problem. I was really looking forward to the new patch, now I just feel let down by CCP. How can something as fundamental as a CRC fail make it through QA?
You do realise there are 25k players logged on the server? |
MushMush
Silent Ninja's
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Posted - 2008.06.11 18:58:00 -
[9]
And as my money is just as good as yours, probably better as I have 3 accounts that means what? |
Ame Nanaro
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Posted - 2008.06.11 19:14:00 -
[10]
I am seeing the same problem, attempted to download the patch initially however this failed while patching resSOUND.stuff.
Have tried downloading the full installer twice, first two attempts at installing both failed unpacking the same file.
Am now trying the /NCRC workaround to see what happens... |
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Master Corruptor
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Posted - 2008.06.11 19:22:00 -
[11]
Edited by: Master Corruptor on 11/06/2008 19:25:24
Originally by: Ame Nanaro
I am seeing the same problem, attempted to download the patch initially however this failed while patching resSOUND.stuff.
Have tried downloading the full installer twice, first two attempts at installing both failed unpacking the same file.
Am now trying the /NCRC workaround to see what happens...
Looking forward to your reply...
I was thinking of trying the same... but i feel better when i blame CCP :p
*edit* Trying to download the client with the ''bit-torrent dna'' link ccp have... |
Ame Nanaro
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Posted - 2008.06.11 19:24:00 -
[12]
Yep, it's installed OK...
If you're unsure how to do this -> Create a shortcut to the Eve installer.
Right click and edit the shortcut properties.
On the target tab scroll to the far right, past the quotes and add /NCRC.
Worked fine after that for me. What a silly mistake to make tho :-P
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Master Corruptor
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Posted - 2008.06.11 19:29:00 -
[13]
I just tried it... and guess what...
It didn't work on my machine...
error message occured @ 77% while extracting res.stuff
The error said as follows ''Error decompressing data! Corrupted installer?''
Really annoying... |
MushMush
Silent Ninja's
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Posted - 2008.06.11 19:44:00 -
[14]
Exactly the same for me. This really sucks the big one. Any reply from CCP? Are you even looking at this?
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Master Corruptor
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Posted - 2008.06.11 19:47:00 -
[15]
Originally by: MushMush
Exactly the same for me. This really sucks the big one. Any reply from CCP? Are you even looking at this?
I doubt they would bother...
Right now i'm doing a SHA-1 check just to be 100% sure...
only downside is that it takes ages to check 1.2 gigabytes of data...
Gonna give some feedback on it tomorrow though..
keep it up everyone.. together we WILL find a solution
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aUTOKILL
Invicta.
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Posted - 2008.06.11 23:22:00 -
[16]
same problem. trying the NCRC thing. Downloaded the Classic client 2 times, the premium client 2 times, and even tried the bittorrent link they do download them same error all times. coundnt patch from my old eve file cause of the "cosmos.stuff file is corrupt/wrong"CRC Error  |
MushMush
Silent Ninja's
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Posted - 2008.06.11 23:40:00 -
[17]
Is everyone in this thread using 64-bit OS? Just wondered.
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aUTOKILL
Invicta.
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Posted - 2008.06.11 23:42:00 -
[18]
Edited by: aUTOKILL on 11/06/2008 23:43:24
Originally by: MushMush
Is everyone in this thread using 64-bit OS? Just wondered.
no, 32bit
edit: System specs
Windows XP SP2 32-bit
amd 64 x2 4000+
2gb ram
GnVidia 8600gt
~~~~~~
doin it for the stats
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Kalralahr
GoonFleet
GoonSwarm
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Posted - 2008.06.11 23:49:00 -
[19]
First two downloads had SHA-1 mismatches. Third one matches and installed successfully.
Could have been a download problem, or they could have just fixed the problem in the last hour. |
aUTOKILL
Invicta.
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Posted - 2008.06.12 00:22:00 -
[20]
Originally by: Kalralahr
First two downloads had SHA-1 mismatches. Third one matches and installed successfully.
Could have been a download problem, or they could have just fixed the problem in the last hour.
ill try downloading it again and post what i find |
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Angelina DeCasta
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Posted - 2008.06.12 01:31:00 -
[21]
Well, I uninstalled and deleted anything related to EVE. Removed all clients previously d/l'd, and decided to try and d/l again "Classic" with Mozilla.
Crossed fingers and and began install of new client. I was fully expecting same error message again, but to my delight - THE DAMN THING WORKED! Woo-friggin-hoo!!!
I tried not to get to excited as I hadn't actually logged into the game yet.....
I am happy to say that I am once again part of the EVE universe.
I mining I will go - just in time to change skill over too.
I hope this works for all of you having the same problem.
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aUTOKILL
Invicta.
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Posted - 2008.06.12 03:24:00 -
[22]
Edited by: aUTOKILL on 12/06/2008 03:27:15
downloaded classic client again, 3rd time downloading total, and... IT WORKED
edit:
doubleclicked the exe again and says the message lulz. but got eve installed :S
~~~~~~
doin it for the stats
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CCP Tanis.
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Posted - 2008.06.12 14:46:00 -
[23]
If you are having trouble with the patches or full installers from this site try downloading it from a friends house, or try a mirror.
Try the following mirrors (note, these are NOT official mirrors):
Softpedia
Internode
____________________________
I break things.
Tanis.
Testing Lead
EVE Online
CCP Games
"GM Voodoo > That plan really straddles the fine line between genius and idiocy."
"CCP Tanis. > And that differs from everything else I do how?" |
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Master Corruptor
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Posted - 2008.06.12 18:02:00 -
[24]
ok i think i found the issue on MY computer...
Seemed like two.. yes TWO of my ram chips where bad... i have removed them and all symptoms of error's have gone away...
I advice everyone of you to do a memory check of some sort to make sure that your ram is allright...
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Master Corruptor
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Posted - 2008.06.12 18:14:00 -
[25]
*sight*...
Just finished downloading the full install... again...
No it was not my ram that caused it... cause the issue is still there...
Gonna try one of the mirrors now
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Master Corruptor
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Posted - 2008.06.12 19:14:00 -
[26]
this is ****ing me off now...
No links work at all on my computer...
But it got to be something with my computer i guess... because it works fine on my second computer... |
MushMush
Silent Ninja's
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Posted - 2008.06.13 01:05:00 -
[27]
The external mirrors worked for me on classic client which I was able to update in the game.
Thank-you. |
Master Corruptor
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Posted - 2008.06.13 14:32:00 -
[28]
I have still not found any solution to this...
But i'm suspecting really faulty hardwar on my side...
cause i lost 2 gb of ram yesterday =(...
Got to change my motherboard i guess... and then see....
Right now... I have no chance of installing either through patching or with the full install... no matter where i get the .exe's from |
RaTTuS
BIG
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Posted - 2008.06.13 14:45:00 -
[29]
Memtest
1) slap your RAM back in , reboot machine with that CD in and see if it errors, ...
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Master Corruptor
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Posted - 2008.06.13 18:36:00 -
[30]
no need to do that...
I have an on board diagnostics... with a display...
As it goes through each of the booting stages it displays an unique code...
and when the ram was gone it halted at a specific code...
I have looked up the code and it said memory fault.
It's really annoying when it happens...
Cause the machine starts to emit crazy beeps and stuff all the time untill i remove the bad ram chip.
But... enough of my problems...
Have anyone found a ****ion to this dreaded problem ??
seems like no matter what i do, i get that stupid file corrupt and installer is borked error... |
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Kool Blue
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Posted - 2008.06.13 20:20:00 -
[31]
You do realise there are 25k players logged on the server?
__________________________________________________________
Why the hell the so called forum mods don't block little trolls like the above post is beyond me.
As for the OP, your issue with CCP is well taken. I have this same problem with the downloads. It is not my computer it is an error with CCP. I have tried to download on 3 differnt computers numerous times and still get an error message each time on all of them. I am currently attempting to download from one of the alternative mirror sites listed above. Hopefully that will work. |
Noskos
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Posted - 2008.06.13 20:53:00 -
[32]
Originally by: Master Corruptor
Have anyone found a ****ion to this dreaded problem ??
seems like no matter what i do, i get that stupid file corrupt and installer is borked error...
dont know what the problem is here, but in Ryzom (RIP), some users had download errors also (there it was ~2GiB installer). ofcourse for others, same download was working fine.
those who are downloading it multiple times, check the sha/md5 hashes for download and maybe also post it here ? not that it gives any clues, but if the hashes are different....
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Master Corruptor
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Posted - 2008.06.16 14:13:00 -
[33]
whay.. I finaly got the game working yesterday...
My issue was actually some stupid hardware that needs replacing...
I'm pretty sure it's the motherboard..
Here's what i did...
I reinstalled windows... thats all...
If anyone else get this problem i suggest you check your hardware to see if there are any faults on it...
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Sconik
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Posted - 2008.06.20 01:41:00 -
[34]
Well... my game was working for about a week... Now its doing it again, im redownloading once again...
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kiwiaka
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Posted - 2008.06.21 12:48:00 -
[35]
Hey Guys,
I've been having similar problems. I tried the patch when emyrean age was released and my pc hanged. So i uninstalled and downloaded the classic client. while that was installing my pc started to lag like hell. I tried uninstalling and discovered that my pc was now lagging like crazy in general.. During and after installing the client looking at the task manager I get a total cpu usage of 25-30% but if i look at the individual processes i get a total usage of about 2-3%. So i thought aha a virus.. I did a system scan and nothing. I then reformatted and reinstalled windows, downloaded classic client again and got exactly same problems.. Reformat, redownload premium client this time, same thing. Reformat, redownload etc.. etc.. I'm getting pretty angry with this.
It usually starts lagging while extracting one of the .stuff files but not always the same.
If I leave it for a few hours it will complete the installation and eve will run but the pc lags like an ibm 386  . After uninstalling eve the lag becomes a little better ( acts like a 486 this time )
If i abort the installation by pressing the power button b4 it finishes my pc returns to normal.
This has been going on for 10 days now and I have paid to play but i cant.. I hope i get some feed back on this. CCP are u there?!!!
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kiwiaka
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Posted - 2008.06.21 12:54:00 -
[36]
BTW,
Here's some info on my pc
win xp sp 2
intel Q6600 @2.4ghz
2GB ram DDR2
Assus p5kc m/b
Nvidia 8800 GT 512mb
directx 9.0c ( test checks out in all categories )
I had been running eve on this pc for 6 months.. no problems until empyrean age.
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Alusha
Lobster of Babel
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Posted - 2008.06.22 17:42:00 -
[37]
Originally by: Ame Nanaro
Yep, it's installed OK...
If you're unsure how to do this -> Create a shortcut to the Eve installer.
Right click and edit the shortcut properties.
On the target tab scroll to the far right, past the quotes and add /NCRC.
Worked fine after that for me. What a silly mistake to make tho :-P
no target tab... :(
INNOVATION AND RESEARCH services
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Sconik
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Posted - 2008.06.24 01:53:00 -
[38]
I did the /NCRC thing and it feezes on extraction as well... anyone have any ideas?
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Kingtemplar
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Posted - 2008.06.24 11:00:00 -
[39]
I have same problem ---- Why doesnt ccp answer this -- The last couple days been hell running eve. I swear my whole computer seems to be worese off lately (not saying it ccp fault but it seems to be) I was getting the disconnect getting the execute file crash and then I get corrupted files after the crash so I uninstall eve and try to get the client and I get the same problem as you and the same message. CCP PLEASE HELP US I love your game!
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deathlords
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Posted - 2008.06.24 18:53:00 -
[40]
Originally by: Master Corruptor
no need to do that...
I have an on board diagnostics... with a display...
You don't seem to understand. memtest86 will find broken stuff that your "on board diagnostic" will never find, unless you use ECC ram or something. But if you used ECC ram, you probably wouldn't have these problems now. There is a reason why it takes hours and hours to run memtest86 vs. a few seconds for the amateur test utilities.
If your onboard diagnostic is telling you ram bad, it is really fsked up and was probably bad for quite some time.
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deathlords
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Posted - 2008.06.24 18:56:00 -
[41]
Originally by: Sconik
Well... my game was working for about a week... Now its doing it again, im redownloading once again...
Why?? EVE doesn't write stuff to the install location. It only saves settings to your profiles directory.
Reinstalling EVE solves nothing.
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deathlords
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Posted - 2008.06.24 19:01:00 -
[42]
Originally by: kiwiaka
Hey Guys,
It usually starts lagging while extracting one of the .stuff files but not always the same.
If I leave it for a few hours it will complete the installation and eve will run but the pc lags like an ibm 386 .
Have you checked that your harddrive is not damaged? Lag like that happens in Windows if drive is trying to relocate sectors. You need some S.M.A.R.T. utility there to check actual relation counters and if your drive passes the self test (recommended long test so it scans the entire surface)
EVE will not cause your hardware/windows to crap out. The opposite is true though. Especially the install process :)
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deathlords
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Posted - 2008.06.24 19:06:00 -
[43]
Originally by: Kingtemplar
I have same problem ---- Why doesnt ccp answer this -- The last couple days been hell running eve. I swear my whole computer seems to be worese off lately (not saying it ccp fault but it seems to be) I was getting the disconnect getting the execute file crash and then I get corrupted files after the crash so I uninstall eve and try to get the client and I get the same problem as you and the same message. CCP PLEASE HELP US I love your game!
EVE does NOT write to its install directory. Reinstalling will do NOTHING.
If you get corrupted files after some crash, it is a problem with your computer, not EVE. Heck, I have the EVE install directory read-only as seen from my username and the game works (need to install patch under user with write access, but that's different).
If you get corrupted EVE executable after some "crash", something funny is happening. I would first check your RAM with memtest86. Then get some utility to run a SMART test (long) on your harddrive. These are the basics.
http://www.memtest.org/
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Sconik
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Posted - 2008.06.25 01:11:00 -
[44]
My PC has been working funny as well... Something happened.
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Sconik
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Posted - 2008.06.25 04:10:00 -
[45]
Originally by: deathlords
Originally by: Sconik
Well... my game was working for about a week... Now its doing it again, im redownloading once again...
Why?? EVE doesn't write stuff to the install location. It only saves settings to your profiles directory.
Reinstalling EVE solves nothing.
Well, I was drunk when I fixed it last time. Maybe if I get depressed enough from reinstalling proving wasteful, I'll get drunk again! And maybe, just maybe, I'll figure out how to fix it again. :)
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CCP Explorer
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Posted - 2008.06.25 12:58:00 -
[46]
Edited by: CCP Explorer on 25/06/2008 12:59:08
Originally by: MushMush
Well I have the same problem. I was really looking forward to the new patch, now I just feel let down by CCP. How can something as fundamental as a CRC fail make it through QA?
The patches were tested, uploaded, downloaded again, and tested again. All worked fine.
Which means that the problem is somewhere on the internet between our download servers and your computer. Some suggestions for you to try: Clear your browser's cache and try again. In case there's a proxy server in between then try and download from a friend's computer.
If the autopatching is failing, then clear the EVE client's cache and try again.
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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Kingtemplar
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Posted - 2008.06.25 17:41:00 -
[47]
Dear CCP and MR. explorer, I Have so little knownledge about internet, but it seems this problem and the disconnect problem and Exe. problem might be all related. This been the worse week to play this game. I have disconnect so many times. Can't download the client. SO is it possible that somehow that big patch DID change how the information is sent via internet to us and sent back to you.
Sincerely can you look into this more?
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GOblin Legion
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Posted - 2008.06.27 00:54:00 -
[48]
This is happening to me too.... the only way I can get rid of the lag EVEN IF the install doesn't complete is to do a system restore.... I haven't been able to play FOR WEEKS because of this. I've cleared the cache and re dlded several times but I still get a freeze at a random spot during the install.
Please help.
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Sconik
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Posted - 2008.06.27 04:15:00 -
[49]
I've finally fixed it, but I am quite upset. It was a problem with my RAM, one of my older peices was dieing on me, so I picked it out and now, even with less RAM, my cpu is running great again... I do believe that somehow Eve messed my RAM stick up, it seems all too possible. I care not though, I'm just happy to be back in the game.
Hit me up ingame!
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CCP Explorer
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Posted - 2008.06.27 20:47:00 -
[50]
EVE messed with your RAM stick...?
Erlendur S. Thorsteinsson
Software Director
EVE Online, CCP Games |
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rain9441
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Posted - 2008.06.27 21:37:00 -
[51]
I currently also am having issues similar to this.
First started playing eve about 2 weeks ago, just after latest patch. I downloaded Premium setup, installed, and was playing flawlessly until yesterday (Jun 27). I experienced a few of the more common crashes that others have been complaining about only starting yesterday, but didn't think much of it (figured it was something temporary). Not much long later, while launching Eve, Eve decided to tell me one of the files was corrupt and I needed to reinstall. I uninstalled and tried to reinstall (using the same exact EVE_Premium_Setup_53162.exe file) and Voila, It told me the installer had problems and wouldn't reinstall.
Checked hard drive for errors, viruses, etc. No avail. Also noticed that somewhat randomly my ethernet connection to the network would simply die. All other computers on the network were fine, except this one would no longer connect to the network. DHCP release/renew would hang, I couldn't even disable the network connection to try and re-enable it, it was just stuck. A reboot fixed the issue, but it would periodically come back.
Now today, I have been finicking around trying to get this thing to install. I've downloaded the client multiple times off the website to no avail. And just now, well... There is definately something wrong with what just happened:
Run the installer: Sorry failed. (Corrupted or incomplate mumbojumbo)
Run the installer again: Sorry failed.
Run the installer with /NCRC: Installs a bit then says Corrupt Install? (Usually around the face.stuff area).
Run the install with /NCRC: Crashes after awhile.
Run the install without /NCRC: Wow, Verification passed! Wow, it installed the whole thing!
Run Eve: Shows splash screen, splash screen disappears, nothing happens. Repeatedly.
Force quit EveFile.exe
Run Eve: Gets into the game, downloading patch (126mb). Patch verification failed. NOTE version at this point is 4.12.53162
Downloading Patch (63mb, the fk happened to the other 63mb?) again... Ready to patch! Press OK! Patching error in file res.stuff, The specified file did not have the correct CRC. Please reinstall Eve-online.
Re-apply patch from Local Settings/.../...: specified file did not have the correct CRC. Please reinstall Eve-online.
Repeat: Same result
Repeat: Same result
Run Eve: Bad install blah blah blah.
Uninstall Eve.
Run the installer: Sorry, Corrupted or incomplete.
Really?
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Aviann
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Posted - 2008.06.28 02:10:00 -
[52]
I do believe that Eve, in some way, messed with my RAM. My PC isn't overclocked, and Eve is the only game I actually run right now. I also run Firefox, and I have up to the date Regcure and AVG.
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rain9441
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Posted - 2008.06.28 13:24:00 -
[53]
Update on my issues:
I ended up downloading a fresh installer on a laptop, installing it on that computer without a single problem. I then transferred the entire EVE directory over to my problematic computer.
Eve works like a champ.
But that didn't seem to fix my problems entirely, I still had corrupt file issues not only on the EVE installers I had, but also various compressed files I have downloaded over the past few days (easiest to tell if a compressed file is corrupted due to basic CRC checks built in etc). Out of curiosity I decided I'd try swapping around my memory sticks and see if it helps.
Sure enough, one of my memory sticks being in the primary slot caused problems in uncompressing files for EVE installers and various zip files. The weird part is I tried downloading multiple programs from the web and only large files seemed to have a problem. Furthermore, I tried various other games I had installed (If there was a serious memory problem, it would have caused those games some trouble too no?). Both games were extremely CPU and memory intensive (averaging no less than 1 GB of memory usage out of 2 GB total). The games didn't seem to have a problem, but that is not hard evidence of error free memory.
Long story short: I removed one memory stick and everything seems to be working fine and dandy.
Does Eve destroy your memory? Maybe... A 12 month old corsair memory stick failing 2 weeks after installing and playing Eve online.. More than one individual experiencing similar results...
I have never had a problem with corsair memory this new, and it is either an amazing coincidence or a serious issue.
Useful background info:
Yes, memory and CPU is overclocked.
Corsair model: CM2X1024-6400C4
My realistic response to my own response: If you could create a program that slaughtered a memory stick in 2 weeks, the source would be reverse engineered and become the end all be all end of the world virus of all times. I am a developer myself and I have to assume this is all coincidence. The more likely case is that Eve's memory intensive features brings out the problems that already exist more-so than most other everyday applications.
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