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Connectivity Problems to EVE

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Author	Thread Statistics \| Show CCP posts - 3 post(s)

CCP Mitnal C C P	Posted - 2008.06.20 00:26:00 - [1] We are aware of problems that players are having connecting to Tranquility. Specifically this thread and the amount of petitions our GMs are getting indicates there is a problem. We will keep you updated and our Operations team are pulling out all the stops to get you this information. We ask for your understanding and patience in the meanwhile. You may wish to view the current state of the net's health, this is not a local issue. Mitnal Community Representative CCP Games, EVE Online Email / Netfang

Billy Sastard Life. Universe. Everything.	Posted - 2008.06.20 00:30:00 - [2] Edited by: Billy Sastard on 20/06/2008 00:30:21 Thanks for the official word. and FIRST -=^=- My views do not represent my alliance. TBH, my posts do not even represent my own views...I am posting while asleep.
Alex Under 0utbreak	Posted - 2008.06.20 00:30:00 - [3] Thanks for the Update. I've had nothing but problems since today's patch after downtime. Hope you guys find a quick solution.
Caligulus Legion of Lost Souls Ivy League	Posted - 2008.06.20 00:31:00 - [4] Thanks for your efforts. Whatever it is, it's getting worse. Dc'd thrice in 5 minutes now. ------------------------------------------------- ** You're out of your mind! ** Well that's between me and my mind.
Theocrates	Posted - 2008.06.20 00:32:00 - [5] the issue is here *By coffee alone I set my mind in motion, by the beans of Java thoughts acquire speed, the hands acquire shaking, the shaking becomes a warning, by coffee alone I set my mind in motion.*
DHB WildCat BURN EDEN	Posted - 2008.06.20 00:35:00 - [6] I know every little bit of info helps. So here is what we have from our end. - Only affecting our U.S. players. Im on the East coast and Kick on the West. We are losing connection a lot. - Neither of us installed the patch, so it does not have anything to do with that. -Im not on Saviss or Sprint, but am on ATT. I hope this little bit helps out your investigation. WildCat
Rob Rectum	Posted - 2008.06.20 00:37:00 - [7] montreal canada here Sympatico Bell isp. You theory have no sense
Aramanan Silvermoon Industrial Technologies	Posted - 2008.06.20 00:39:00 - [8] Who would have known the South Park eppisode concerning the internet dying was a prediction. Maybe someone should shout hit the internets reset button with a large paperclip.
Nenai Nemutaimus	Posted - 2008.06.20 00:40:00 - [9] Verizon on Line DSL here - Disconnected continuously over past three or four hours - a least 8 DC. Pennsylvania, USA. Really makes plying unpleasant if not practically impossible. I hope this gets fixed pronto. Giving up for the day. NN
Sirius88	Posted - 2008.06.20 00:40:00 - [10] plz fix..

Theocrates	Posted - 2008.06.20 00:40:00 - [11] The severe latency on the affected networks would affect any packet crossing nodes under their control. Any packet routed across 2 or more links, say close to the London DC where the Eve cluster is located, would be delayed or "lost". This would be true regardless of the packets point of origin. *By coffee alone I set my mind in motion, by the beans of Java thoughts acquire speed, the hands acquire shaking, the shaking becomes a warning, by coffee alone I set my mind in motion.*
Kimiyo Ishikawa Brannigan's Law	Posted - 2008.06.20 00:47:00 - [12] That second link doesn't mean anything to me. Can someone translate into english?
Trig Onami Royal Mayham	Posted - 2008.06.20 00:50:00 - [13] It means the ALIENS invaded Chicago, Illinois internet hub. Which is 25% of USA/Canada population are cut off from the world.. The worse part: we can't contact them.
Letouk Mernel	Posted - 2008.06.20 00:52:00 - [14] The server disconnects feel like packet loss to me, which means all of those affected must be going through that Level3 path, as it's the only one that's dropping packets.
Kelli Flay	Posted - 2008.06.20 00:57:00 - [15] Here come all the armchair technicians.
Treean	Posted - 2008.06.20 00:59:00 - [16] It appears to be centralized around 80.91.251.17 & 213.248.65.89 which are London gateway paths for US users to Tranq. I'm seeing cumulative packet losses of 20-40% intermittently between these 2 hops.
Zifrian GFB Scientific Interstellar Corporate Alliance	Posted - 2008.06.20 01:04:00 - [17] In Washington DC and having intermittent drops and lag. Sometimes I make it through, sometimes not. Just on Autopilot right now too.
Vengal Seyhan Sten Industries	Posted - 2008.06.20 01:05:00 - [18] Originally by: Treean It appears to be centralized around 80.91.251.17 & 213.248.65.89 which are London gateway paths for US users to Tranq. I'm seeing cumulative packet losses of 20-40% intermittently between these 2 hops. Not just the US. I'm in Aussieland and I'm having exactly the same problem. (And apparently there are others as well - hearing reports of an Australian-based FC that's getting dumped every five minutes.... not fun while PvPing.) It's probably affecting anyone outside of continental Europe. CCP, pls fix the internet PS - I'd really like it if, in a future release, you have a look at how the game handles instances of dropped signal like this: I'm guessing a lot of people will be losing ships because they'll be persisting in the game after their connection dies.
Gojyu Ever Flow	Posted - 2008.06.20 01:13:00 - [19] Quote: It's probably affecting anyone outside of continental Europe. It's not. I'm in australia as well and actually getting surprisingly good performance
Shiloe Federal Bureau of Peacekeepers	Posted - 2008.06.20 01:18:00 - [20] Edited by: Shiloe on 20/06/2008 01:21:00 I'm in a Corp that is multi-national, so far people with the connection problem tonight are from Central-US, UK, Bulgaria and New Zealand. This appears to be worldwide and not localized to a specific country. No one reports having this connection problem prior to this mornings Downtime. Other members in the same locales listed, other than the one we have in Bulgaria, report no connectivity disconnects, but everyone is experiencing higher occurances of lag. Hope this helps. Someone said I needed a Sig, so here it is.

Seeker Danonai	Posted - 2008.06.20 01:25:00 - [21] Still discoing very often. Lost a probe for it (only a probe, I know, but I'm a newbie). Seems to me that it's only disconnecting from EVE, not sure what that means though because my knowledge of interweb workings is negligible.
Capt Aaron Heaven's Harvesters	Posted - 2008.06.20 01:32:00 - [22] thanks dev team sorry I got mad
BhallSpawn	Posted - 2008.06.20 01:58:00 - [23] "We ask for your understanding and patience in the meanwhile." They've been saying this sence beta. When are you guys gonna actually fix the connectivity and lag issues? 5 years and counting and you wanna add even more ? someone over there in iceland is smoking too much dope.
SirSpectre Aliastra	Posted - 2008.06.20 02:03:00 - [24] Originally by: BhallSpawn "We ask for your understanding and patience in the meanwhile." They've been saying this sence beta. When are you guys gonna actually fix the connectivity and lag issues? 5 years and counting and you wanna add even more ? someone over there in iceland is smoking too much dope. Dude... I bet if CCP could fix this, they would. You are asking them to fix the internet. Last I heard "the internet" is not CCP's product, Eve is. Eve is fine and working, well good enough. Once you can cure cancer from your computer using a mouse and keyboard and any crumbs from inside your keyboard, CCP will be able to fix the internet. ---- Sig here. ---> X
Jin So Red Mercury Incorporated	Posted - 2008.06.20 02:10:00 - [25] Originally by: DHB WildCat I know every little bit of info helps. So here is what we have from our end. - Only affecting our U.S. players. Im on the East coast and Kick on the West. We are losing connection a lot. - Neither of us installed the patch, so it does not have anything to do with that. -Im not on Saviss or Sprint, but am on ATT. I hope this little bit helps out your investigation. WildCat Even though you don' thvae their service, yout isp is still going to use that backbone or server to make a connection to else where. So if there is a bottle neck at those to servers/backbones. Then at that point packets will be dropped and the server will more then likly go into a piroity mode, mean only important stuff will go throught (in theory)
BhallSpawn	Posted - 2008.06.20 02:14:00 - [26] Edited by: BhallSpawn on 20/06/2008 02:14:51 apparently voicing dissatisfaction with a sub-standard service, and obvious improper allocation of company resources, isn't allowed. paying customers aren't allowed to speak up it seems.
Shinux The Really Awesome Players R.E.P.O.	Posted - 2008.06.20 02:23:00 - [27] You have every right to post garbage, and others have every right to point out your inacuracies - this is how internet works. As for connection issues, that is how internet doesn't work.
Jin So Red Mercury Incorporated	Posted - 2008.06.20 02:26:00 - [28] I removed the optional patch and logged back and for now i have not been disconnected, it may be the patch or a connection problem. i did a tracrt and there was heavy latency once it got to the overseas area. I am in South Central USA
Quelque Chose New Eden Roller Disco Supply	Posted - 2008.06.20 02:30:00 - [29] Originally by: BhallSpawn Edited by: BhallSpawn on 20/06/2008 02:14:51 apparently voicing dissatisfaction with a sub-standard service, and obvious improper allocation of company resources, isn't allowed. paying customers aren't allowed to speak up it seems. I bet you get crappy service from a lot of people don't you? ___________________________________________
Tsunasis	Posted - 2008.06.20 02:33:00 - [30] Originally by: BhallSpawn Edited by: BhallSpawn on 20/06/2008 02:14:51 apparently voicing dissatisfaction with a sub-standard service, and obvious improper allocation of company resources, isn't allowed. paying customers aren't allowed to speak up it seems. The product CCP provides isn't substandard, and it is NOT causing your disconnects. I'm a USA customer who has the good fortune to be on the Verizon backbone instead of either Sprint or Savvis, but Sprint and Savvis are the problems, not EvE. Your wrath is misplaced - CCP can't fix a pair of network backbones owned by a pair of the largest communications providers in the world. And since those communications providers are currently pretty deep in it, I doubt there's anything they aren't currently throwing at this problem.



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