Not really a 'issue' per say, but something I find annoying. When I open a second client, the splash screen always shows up on top of my current open eve screen, blocking the view of whatever I am doing in game. I used to let the second client open in the background so I could log in the details when I had a free moment to do so, as multiple clients tends to make my laptop run a bit hot. Now I have to anticipate how many clients to open and have them waiting in the background, heating up the PC, in case I want to use them without losing visuals on the game during the splash screen loadup.

Is the feature of checking to see if a new build is available going to be added or do we have to keep opening and closing to see if a new build is up. Important for testing Sisi.

Are we getting our skills point reimburse due to unable to log in with our skills queue ended? We paid for those skills aint we not. This is not the case where --->Good sold is not refundable. Its not the customer fault or thier PC or their Network or their moms preventing em playing MMO.

3 Problems with the launcher:

1) It takes a very long time between hitting the play button, and eve actually starting (generally with no indication that it is still trying to do so, which means that I often end up with 2 instances running and then have to kill the other)

2) When I exit out of eve, sometimes it starts a new instance of eve

3) The launcher does not go away when you hit play

We're aware of this, and we're actively working on improving the feedback here. The whole point of having a splash screen is to provide feedback to the user that something is happening, and the current implementation isn't sufficient.

I had that error message launcher crash bug today too, it appeared after my computer froze from EVE crashing (first time it's frozen since I built it). It was broken for a while, but then I fixed it by removing the "launcher" folder from my CCP folder and running repair tool. Found this fix somewhere else on the internet.

Would it be possible to add an indicator to the launcher itself that tells the user how many clients are launched or in the process of launching? For me, the biggest issue is the long delay between clicking the Launch button and the appearance of the splash screen. Even an indicator that the Launch button has been pressed (and how many times) would be helpful.

I like the launcher, and the new patching process. Only real nitpick I have is that client-side patches are not integrated into the launcher.

As I said before, we're looking into better ways to inform the user. Additionally, the client-side patches that are offered at login, will be migrating over to the Launcher too since there's no reason to have them in the client still.

I am now having problems with the launcher that i have never experienced before. As it tries to download/install the patch a message comes up after a while where it says "An error occurred while applying the patch, the launcher will now try to apply the patch safely with raised privilages. OK CANCEL

When pressing OK a small window appears with the text Applying Patch and then after a second or two it a new message comes up which says "Unable to apply patch. It is recomended that you restart your computer and then run the EVE Online launcher again."

I have restarted my computer twice without much sucess. Please tell me what to do to fix this, i need to check on my market orders.

I have the same problem, I have run the repair tool twice already. I now have deleted the downloaded patch file by hand in the eve folder and is running the repair tool again. It ran for about an hour. It seems to reset the client back to before the the last patch was started. The launcher is patched again. It started the patching again in the Launcher. Guess what, the patching is corrupt again. another hour wasted.

I must say I only had a couple of patches done successfully by the new launcher. It generally takes me 2 days of struggeling in the evenings to get eve running after a new patch. I found it a lot easier to do patching manually as I never encountered a problem downloading the patch and running it. That way of patching was removed for no real good reason.

I do not know how to react to the problem. It seems CCP is making no progress with this, I cant play for days on end because I cant patch. I finally get the client working, new patch is out.

While the majority of our players can enjoy the new EVE Launcher, a small number of our players experience serious issues preventing them from updating and logging into our beloved EVE Online. To resolve this situation our EVE Launcher team went into overdrive, investigated and isolated issues, found reproduction steps and developed solutions

Workarounds explained to fix the current most prominent issues together with the near future of the EVE Launcher, read it all in this joint devblog from CCP Unifex and CCP Cascade.

Hello,

...problems with patching in launcher...

Thank you for listening.

I was having Launcher problems a few hours ago, but I fixed them really easy. I went to Program Files/CCP/EVE and went to the Repair Application and ran that, it had to update so I let it do that and ran it again, it fixed EVE and I ran the EVE.exe and the launcher started up and updated EVE and I was able to play just fine

I am continuing to have issues with my launcher software.

But I have a feeling I am starting to understand why the issue is happening.

On ALL workstations I have the software installed in an NON-DEFAULT configuration, the launcher refuses to work.

As long as I have it installed in the DEFAULT location it works every time.

Please have your launcher team look into this, as this might be the cause of a lot of your issues, as it is coded in a certain way that only works with the default configuration.