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Author |
Thread Statistics | Show CCP posts - 2 post(s) |
soranno
14th Legion Sanctuary Pact
18
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Posted - 2012.03.28 15:40:00 -
[31] - Quote
just about to update my OP to include new info, recieved a reply to a petition from a GM, who apologised for what went on.
I appreciate what you're saying there CCP Guard, but a cancellation is just that, a cancellation.
If I chose to cancel my subs it would have the exact same effect as the action that was previously applied to me.
The point I was getting at, is that it's wrong to force players in a certain place to pay more than others. Paying by plex, ETC or any other non-direct method is more costly to the buyer than direct sub payments to CCP, end of story.
All that said, after communications with GM, a resolution has been found and my subs will continue :) |
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CCP Spitfire
C C P C C P Alliance
1396
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Posted - 2012.03.28 15:41:00 -
[32] - Quote
Whoa, no political discussions here please.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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Jonah Gravenstein
66
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Posted - 2012.03.28 16:07:00 -
[33] - Quote
soranno wrote:
EDIT: Nexon atm is 1500 yen per month, something close to 19 US dollars.
You're in pretty much the same situation UK players have been up until the announcement that our sub is dropping because we can now pay in GBP, we've had to pay in Euros/U$D or plex which due to exchange rates made Eve quite expensive.
I don't envy you paying through Nexon though, I have Japanese friends who use the name as a curse.
War hasn't been fought this badly since Olaf the Hairy, High Chief of all the Vikings, accidentally ordered 80,000 battle helmets with the horns on the inside. |
Misanth
RABBLE RABBLE RABBLE
500
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Posted - 2012.03.28 16:12:00 -
[34] - Quote
Jonah Gravenstein wrote:soranno wrote:
EDIT: Nexon atm is 1500 yen per month, something close to 19 US dollars.
You're in pretty much the same situation UK players have been up until the announcement that our sub is dropping because we can now pay in GBP, we've had to pay in Euros/U$D or plex which due to exchange rates made Eve quite expensive. I don't envy you paying through Nexon though, I have Japanese friends who use the name as a curse.
Nothing new there. How many years did US players have 30% cheaper subs than the rest of us, 4-5 years? How many used CC to buy their gametime in US currency to cut their cost?
Just the way with local govs/taxation systems. Sucks balls, but what can you do. shiptoastin' liek a baws |
Vaerah Vahrokha
Vahrokh Consulting
449
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Posted - 2012.03.28 16:23:00 -
[35] - Quote
It's lovely how the only remaining people whose sub costs a lot are the EU players. Like our contintent was doing so good to begin with (yes I pay in $ ATM but that's not the point). Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Lyron-Baktos
Selective Pressure Rote Kapelle
69
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Posted - 2012.03.28 16:25:00 -
[36] - Quote
what is happening is that Nexon is requiring that CCP force players to pay via Nexon as part of their agreement. This happens all the time.
Just yesterday when the Harry Potter books were finally released via e-book, Rowling was able to force Amazon and Barnes and Noble to send all their customers to her website in order for Rowling to bill and register the customers directly. This process is very important to retailers as they love having all that customer data and the fact that they caved in to Rowling's demands is huge.
Could CCP have refused this request? Probably. They probably would have had to pay Nexon more for the local client and support services though. On holiday. -áIn some other world. Where the music of the radio was a labyrinth of sonorous colours. To a bright centre of absolute convicton. -áWhere the dripping patchouli was more than scent. -á It was a sun |
Doddy
Excidium. Executive Outcomes
52
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Posted - 2012.03.28 16:54:00 -
[37] - Quote
malaire wrote:Doddy wrote:If all your accounts are cancelled, how are you posting, idgi. cancelling just means they stopped whatever recurring payment method account had - that doesn't affect any gametime account still has left.
Ah so they cancelled the subscription not the account. Big difference tbh.
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Terh Rumnatarn
Epidemic Inc.
8
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Posted - 2012.03.28 17:35:00 -
[38] - Quote
A lot of trolling in this thread, as always.
I hope CCP has a statement why they did this, if not, than it is disrespect regarding the players.
Also I may add that maybe they are obliged by the japanese law or other contracts.
But still they should have a statement regarding this problem
You have the power as a consumer. That power stands in unsubscribing and also complaining in the forums.
You also have my support and other players that chose to remain quite.
Continue writing about this and don`t mind the trolls that are just bootlicking CCP for no gains.
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the raver
The Generic Pirate Corporation Fusion.
0
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Posted - 2012.03.28 22:55:00 -
[39] - Quote
Just logged in & tried to provide payment. My account is forcing me to use Nexon as well. I live in the midwest of the United States... So much for extending my game time... Petition submitted, no response... Thanks CCP. Why did you make my account Nexon -payment only? |
Alexander Manu
Vermilion Phoenix Guardians
1
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Posted - 2012.03.29 14:11:00 -
[40] - Quote
CCP Guard wrote:Please allow me to clarify,
There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers.
While the special launch offers are nice it does not help make this change. Also the information provided in Account Management is ONLY in Japanese. I have had no trouble before paying with a CC directly to CCP so why the limitation? Is my CC no longer good for CCP?
Quote:Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC.
At a price well above what we were paying.
I am not comfortable with creating something new to play something I have done for nearly 7 years. Especially for a company, Nexon, that has had several security breaches.
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Hakaru Ishiwara
Republic Military School Minmatar Republic
94
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Posted - 2012.03.29 14:19:00 -
[41] - Quote
CCP Guard wrote:... P.s. I hope the OP sticks with us. EVE is still here, and will be forever CCP Guard has just doomed the EVE service.
284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284286 |
Othran
Brutor Tribe Minmatar Republic
174
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Posted - 2012.03.29 14:24:00 -
[42] - Quote
Misanth wrote:Just the way with local govs/taxation systems. Sucks balls, but what can you do.
Nothing to do with that, CCP just played the currency game to benefit themselves. Back when they first did this it cost UK players about 35% more than anyone playing in US$ or Euros.
Now they're losing lots of UK accounts as the UK* is totally screwed and its going to get much much worse. Better some cash than none.
*well England really, with its interminable attempts to "punch above our weight" and invade other countries. |
Lifelongnoob
The Motley Crew Reborn
4
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Posted - 2012.03.29 14:44:00 -
[43] - Quote
op why dont you just be gtc's from shatteredcrystal and convert them to plex then resub your toons that way......... you completely bypass the japanese 3rd party company. |
Alexander Manu
Vermilion Phoenix Guardians
1
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Posted - 2012.03.29 14:50:00 -
[44] - Quote
Lifelongnoob wrote:op why dont you just be gtc's from shatteredcrystal and convert them to plex then resub your toons that way......... you completely bypass the japanese 3rd party company.
Because it costs more. A lot more |
Meryn Song
ANZAC ALLIANCE Executive Outcomes
0
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Posted - 2012.04.07 10:32:00 -
[45] - Quote
So, huh, NEXON day arrived.
Boy, you really better have at least some ability to read Japanese, as well as have your computer configured to write in Japanese as well, to do the registration process or you are totally hosed.
The registration process including dialing into a toll number to enter a registration code into an automated system, and also a CAPTCHA-style anti-spam check that involved reading hiragana and typing them in. It also triggered the Verified By Visa check on my SMBC card, which led to a period of head scratching while I tried to remember my password for that.
Also confirming that the CCP English walkthrough documentation is not current against the actual registration/payment process.
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Zaine Maltis
Innsmouth Enterprises
31
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Posted - 2012.04.07 10:57:00 -
[46] - Quote
So.... why are CCP going through NEXON? What's the benefit for them? Innsmouth Enterprises
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Patient 2428190
DEGRREE'Fo'FREE Internet Business School
129
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Posted - 2012.04.07 11:45:00 -
[47] - Quote
Zaine Maltis wrote:So.... why are CCP going through NEXON? What's the benefit for them?
Because Nexon probably promised them X amount of new customers from the Japan market will join by showing them Y metrics, and CCP went "Who cares about the lolcustomers already playing, we got their money already" |
Endeavour Starfleet
790
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Posted - 2012.04.07 18:11:00 -
[48] - Quote
CCP Guard wrote:Please allow me to clarify, CCP has not cancelled any accounts. What we have done is that we have cancelled all recurring credit card billing for players in Japan, but note that your accounts and characters are of course completely intact. There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers. Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC. P.s. I hope the OP sticks with us. EVE is still here, and will be forever
Why should the OP stick with CCP when CCP is forcing him to use Nexon or some outside ETC seller? |
Buzzmong
Aliastra Gallente Federation
187
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Posted - 2012.04.07 18:26:00 -
[49] - Quote
Patient 2428190 wrote:Zaine Maltis wrote:So.... why are CCP going through NEXON? What's the benefit for them? Because Nexon probably promised them X amount of new customers from the Japan market will join by showing them Y metrics, and CCP went "Who cares about the lolcustomers already playing, we got their money already"
Actually, I seem to recall CCP saying that it was down to the client localisation help that Nexon could offer, along with native language support for dealing with bills/payment issues (Don't forget, one of the bigger reasons why CCP offer German and Russian as their main localisations alongside English is because they've had/got substantial number of staff members from those countries or are fluent in the language working in the main Icelandic offiices).
Still, I think it is incredibly poor form to force current Japanese players to go through Nexon, rather than giving them the choice, or at the very least, only enforcing Nexon on new customers. |
Seleia O'Sinnor
Drop of Honey
201
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Posted - 2012.04.07 18:50:00 -
[50] - Quote
I wonder why credit card billing isn't supported any more for the japanese customers? Eve community: An angry mob of bright people hunting witches, more torches, more hay forks, growing and growing. |
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Richard Hammond II
Federal Navy Academy Gallente Federation
154
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Posted - 2012.04.07 19:59:00 -
[51] - Quote
Ciar Meara wrote:
But have you done for me lately...
Yeah but see theres no way to win that... if we involve ourselves ppl *****, if we DONT, ppl ***** and then go on to call us worse names than when we do involve ourselves
its lose/lose Goons; infiltration at its best - first bob... now ccp itself. They dont realize you guys dot take this as "just a game". Bring it down guys, we're rooting for you. |
Nemesis Factor
Clann Fian Narwhals Ate My Duck
44
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Posted - 2012.04.07 22:19:00 -
[52] - Quote
How do they know you are from Japan? I'm not a well traveled fellow, but are Visa/Mastercards hard to come by outside the US? If you can get your hands on one of those just set up your sub via a non-Japan proxy and let it auto-renew.
Can someone clarify how this works on the backend? |
coolzero
The Replicators Northern Associates.
22
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Posted - 2012.04.07 22:36:00 -
[53] - Quote
greed is good.....isnt it ccp
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Cipher Jones
The Thomas Edwards Taco Tuesday All Stars
451
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Posted - 2012.04.07 22:56:00 -
[54] - Quote
Taihbea wrote:I Love Boobies wrote:Saint Lazarus wrote:Can someone clarify this
You pay 3 party dudes in lieu of a CCP sub, not an EvE sub + 3rd party fee.
If all thats happening is paying different company, whats the difference. Because that third party is NEXON, and NEXON has a horrible track record. So does Germans, Americans and hmm... let's say... dunnooo... Arabs... so because of that we should all cancell them from our lives... WTF is wrong with you?
if you dont understand the difference between governments and people... I AM ******* PISSED OFF THAT EVE WILL NOT RUN ON MY COMMODORE 64. **** THAT **** I QUIT. take all my isk for 1 trit. |
Revman Zim
Babylon Holdings United Interstellar Federation
17
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Posted - 2012.04.08 06:09:00 -
[55] - Quote
Ok... back on topic.
I am a U.S. Player and sub my account with a credit card under Account Services in six month increments. The monthly cost is $11.95 USD.
I would be a little irritated if I was forced to buy PLEX to keep my account active. PLEX is $17.95 a month USD. That is a 50% increase.
And it sounds like NEXON is even more expensive. I sympathize for all players that are forced to pay more, either by CCP or by their own tax/exchange rate issues.
I hope there are no plans for changing the way I can pay for EVE. |
Misanthra
Alternative Enterprises
51
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Posted - 2012.04.13 07:44:00 -
[56] - Quote
CCP Guard wrote:Please allow me to clarify, CCP has not cancelled any accounts. What we have done is that we have cancelled all recurring credit card billing for players in Japan, but note that your accounts and characters are of course completely intact. There is a message in Account Management for Japan-based players which provides more information about the Japan launch, Nexon billing and special launch offers. Note that players in Japan still have the option of buying gametime via PLEX/ISK and ETC. P.s. I hope the OP sticks with us. EVE is still here, and will be forever
did you people do any research into this change before you implemented this. Obviously not. Heres why...
Nexon form needs kanki based name entry for 1 part....and katakana named part for another.
Protip: you have had a decent US player presence in Japan for years. These US players I would wage are US millitary personnel by a large margin, their families and civilians who support them. Those militarty personel for the most part even with nexons instuctions will not be able to fill out this form. We don'tr have kanji's names and if that passes step one somehow ( I am wating for my wife to come as I missed this since she has a Japanese credit card...thought it be a normal renewal.....you all fooled me :( ) , they don't know their name in katakana in many cases. Unless they learn japanese real quick many will not know how to even properly pronounce it using the japanese syllabary to let IME's write if for them.
Example:
My rl last name is one syllable. In japanese it breakes down to 3 syllables. And wait theres more......some of the letters have no Japanese equivalent so its ghetto'd from what is in the Japanese syllabary. It even addes extra lettes for an added bonus. RL lasnt name of 5 letters 1 syllablle becomes 8 letters 3 syllables. I know this as I have been here a while. I pick up a few things or have the JDM wife to fill in the blanks. A corn fed from Iowa who pulled a Japan tour fresh out of their tech school won't know this for quite sometime. If at all. Depoends if he finds a nice Japanese girl he actually likes vice hitting up easy sleazy bar fly type girls (blunt, but how it goes really).
The tl;dr.....did your business people even bother to talk to the Japanese client dev team people to ask hey...how hard would it be for a guy who doesn't speak japanese to know what his name is in katakana. |
Serene Repose
Perkone Caldari State
568
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Posted - 2012.04.13 07:47:00 -
[57] - Quote
Everyone is equal! (Some are more equal than others.)
Smokestack lightnin' shinin' just like gold |
Thorn Galen
Bene Gesserit ChapterHouse Sanctuary Pact
454
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Posted - 2012.04.13 10:31:00 -
[58] - Quote
Vertisce Soritenshi wrote:Did anybody stop and think that perhaps this is being done because the country of Japan requires it? Could, perhaps, have something to do with the way currency is exchanged from other countries while in Japan? I seriously doubt that CCP benifits by going through a 3rd party vs taking payments directly. I am absolutely positive that CCP would prefer NOT to do things this way but are required to for one reason or another.
You hit the nail on the head. Japan Commerce and Industry do indeed have such rules in place. As far as I am aware, such rules are made and supported by M.I.T.I. but if any Japanese player in the know can tell us what's up there, it should be interesting.
http://www.meti.go.jp/english/ The universe is an ancient desert, a vast wasteland with only occasional habitable planets as oases. We Fremen, comfortable with deserts, shall now venture into another. - STILGAR, From the Sietch to the Stars. |
Meryn Song
ANZAC ALLIANCE Executive Outcomes
0
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Posted - 2012.04.13 14:01:00 -
[59] - Quote
Thorn Galen wrote:You hit the nail on the head. Japan Commerce and Industry do indeed have such rules in place. Rules about what? Japan has very few controls on foreign transactions, none of which are relevant here.
µùѵ£¼F¿+sê+µÑ¡sìöS+ÜS+Çt¿«sñûsïÖsôíF¦çµá+ |
Misanthra
Alternative Enterprises
51
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Posted - 2012.04.13 14:16:00 -
[60] - Quote
Thorn Galen wrote:Vertisce Soritenshi wrote:Did anybody stop and think that perhaps this is being done because the country of Japan requires it? Could, perhaps, have something to do with the way currency is exchanged from other countries while in Japan? I seriously doubt that CCP benifits by going through a 3rd party vs taking payments directly. I am absolutely positive that CCP would prefer NOT to do things this way but are required to for one reason or another. You hit the nail on the head. Japan Commerce and Industry do indeed have such rules in place. As far as I am aware, such rules are made and supported by M.I.T.I. but if any Japanese player in the know can tell us what's up there, it should be interesting. http://www.meti.go.jp/english/
10-+ years here. Gaming for 5 of them. And this fustercluck I have never seen...unti CCP signed off on this brain fart.
Japanese isp, no vpn/proxy stuff...I broadcast and connect live and in colour 24/7 JDM style. Until today never a problem. This is with bliizard,. ea, bioware, mythic....hell even wargaming.net games run in the past.
If tney wanted to make this work better....all tney had to do is copy what I tunes does. Works off of profiles. My wife logins with a japanese based I tunes account...it will swtich to the Japan I tunes store. She gets done, I hop on and put my info in and it says whoops , you are US store, switching you over now. My wife gets her tiunes with the sticks and twigs, I get mine with the ABC's. Simple **** here..not hard. Or if too lazy to read the profile....add 2 damn links to the account amangement page.
Do you want to pay here.... all in english, leads to old site this game has had forever.
Do you want to pay here..... all in Japanese. Goes to nexon, eve for the Japanese who can t' read the english link above.. Which many can....they have been using the old pay method for years. |
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