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Jimer Lins
Gallente Noir. Trinity Nova Alliance
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Posted - 2008.09.23 17:43:00 -
[1]
I've been poking around and while I'm sure there's been other threads, I can't easily find them (but bad search is another issue, which eve-search only partially covers).
Anyway, the image server for player avatars has been down for quite a while now. It's also apparently affecting killboards; I know I can't get my avatar image to update because the KB can't load the image, which makes sense.
Now, I realize that this is only a minor to moderate annoyance, and doesn't really break the game, but it does slow down loading every forum page and killboard, and frankly, KBs full of red exclamation points are annoying.
Can we get an update on 1) what the status is and 2) what the ETA is for a fix to this issue? I know myself and many other forum whorriors would love to hear.
Thanks muchly.
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CCP Whisper

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Posted - 2008.09.23 19:05:00 -
[2]
Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
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Khandara Seraphim
StarHunt Fallout Project
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Posted - 2008.09.23 19:08:00 -
[3]
Originally by: CCP Whisper Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
"Soon" is a lot easier to stomach when it comes in posts like this, thank you. Hopefully dev replies to threads about other game features (graphics updates, ambulation etc) will follow this trend!
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Seeing EyeDog
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Posted - 2008.09.23 19:11:00 -
[4]
Originally by: CCP Whisper Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
i work for an internet CDN company, and if we ever had image replication issues for as long as theyve been going on with your image servers, its almost certain someone would have lost their job by now. fix this...immediately. _____________________
Originally by: Locus Bey Intelligence isn't a prequisite for being a Goon, in fact its a deficit.
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Jana Clant
New Dawn Corp New Eden Research
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Posted - 2008.09.23 19:12:00 -
[5]
Originally by: Khandara Seraphim
Originally by: CCP Whisper Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
"Soon" is a lot easier to stomach when it comes in posts like this, thank you. Hopefully dev replies to threads about other game features (graphics updates, ambulation etc) will follow this trend!
Clearly you are not aware of CCP's definition of SoonÖ. 
Join New Eden Research today and never worry about queues again!
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Khandara Seraphim
StarHunt Fallout Project
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Posted - 2008.09.23 19:13:00 -
[6]
oh i'm well aware that it could take forever
I just meant that its nice to get a quick update, even if that update is "we're working on it and we don't know when it will be done"
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Seeing EyeDog
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Posted - 2008.09.23 19:14:00 -
[7]
Originally by: Khandara Seraphim oh i'm well aware that it could take forever
I just meant that its nice to get a quick update, even if that update is "we're working on it and we don't know when it will be done"
funny how this issue gets a quick updtae, but high priority items that have been on EVERYONE'S minds for at least a year are still unaddressed... _____________________
Originally by: Locus Bey Intelligence isn't a prequisite for being a Goon, in fact its a deficit.
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Fink Angel
Caldari The Merry Men
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Posted - 2008.09.23 19:19:00 -
[8]
Originally by: Seeing EyeDog funny how this issue gets a quick updtae, but high priority items that have been on EVERYONE'S minds for at least a year are still unaddressed...
Damned if they reply, damned if the don't.
TBH I'm not surprised the developers keep their heads down sometimes!
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Seeing EyeDog
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Posted - 2008.09.23 19:21:00 -
[9]
Originally by: Fink Angel
Originally by: Seeing EyeDog funny how this issue gets a quick updtae, but high priority items that have been on EVERYONE'S minds for at least a year are still unaddressed...
Damned if they reply, damned if the don't.
TBH I'm not surprised the developers keep their heads down sometimes!
not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to. _____________________
Originally by: Locus Bey Intelligence isn't a prequisite for being a Goon, in fact its a deficit.
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CCP Whisper

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Posted - 2008.09.23 19:30:00 -
[10]
Originally by: Seeing EyeDog not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to.
And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.
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Arcon Telf
Gallente Dark Tide Rising Rule of Three
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Posted - 2008.09.23 19:38:00 -
[11]
Originally by: CCP Whisper
Originally by: Seeing EyeDog not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to.
And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.
/thread
Take your trolling elsewhere. You people don't realize how lucky we are.
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Tellenta
Gallente Invicta.
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Posted - 2008.09.23 19:58:00 -
[12]
Originally by: Seeing EyeDog
Originally by: Fink Angel
Originally by: Seeing EyeDog funny how this issue gets a quick updtae, but high priority items that have been on EVERYONE'S minds for at least a year are still unaddressed...
Damned if they reply, damned if the don't.
TBH I'm not surprised the developers keep their heads down sometimes!
not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to.
Do they really require dev attention? Or is there an answer to the thread in a devblog, or another thread? Tons of the forum whines are just topic repeat #502837 of the day. By the way, thanks for being a shining exampe of why CCP doesn't reply much on this forum anymore.
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Jimer Lins
Gallente Noir. Trinity Nova Alliance
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Posted - 2008.09.23 20:11:00 -
[13]
Originally by: CCP Whisper Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
Fair enough, thanks for the update.
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Jimer Lins
Gallente Noir. Trinity Nova Alliance
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Posted - 2008.09.23 20:13:00 -
[14]
Originally by: Seeing EyeDog
Originally by: CCP Whisper Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
i work for an internet CDN company, and if we ever had image replication issues for as long as theyve been going on with your image servers, its almost certain someone would have lost their job by now. fix this...immediately.
If the server is DeadÖ, and they need new hardware to get it working, I can understand that it would potentially take time to make it happen, and that it's not a gamebreaker, so doesn't have a high priority.
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Jimer Lins
Gallente Noir. Trinity Nova Alliance
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Posted - 2008.09.23 20:20:00 -
[15]
Originally by: CCP Whisper
Originally by: Seeing EyeDog not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to.
And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.

Years ago, there was some rant by a purported SWG dev posted anonymously- can't find the link now, sadly. This put me in mind of that.
Just to be clear, I was asking only for what I did in the OP, and not casting aspersions on CCP, your parentage, developer ability, or anything. I work in the tech industry and sympathise, I just wanted to find out the story. So thanks for that info, Whisper. ;)
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Leviathan9
Gallente Royal Hiigaran Navy
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Posted - 2008.09.23 20:29:00 -
[16]
Originally by: CCP Whisper
Originally by: Seeing EyeDog not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to.
And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.
Tell them to try harder!!  Just kidding hehe. Go the EVE team! ----------------------------
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Faife
Minmatar Kinda'Shujaa
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Posted - 2008.09.23 20:31:00 -
[17]
Originally by: Seeing EyeDog i work for an internet CDN company, and if we ever had image replication issues for as long as theyve been going on with your image servers, its almost certain someone would have lost their job by now. fix this...immediately.
i work for a better CDN company and if we ever had an employee like you, we'd have them fixed. immediately.
and they'd lose their job by now. - - - i am a humble and inefficent ammo to dps converter |

Zeba
Minmatar Pator Tech School
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Posted - 2008.09.23 20:35:00 -
[18]
I'm rather glad the forum pics are not showing up as looking at the butt ugly heads moast players come up with hurts meh eyes. 
inappropriate signature. ~WeatherMan |

Qordel
Caldari School of Applied Knowledge
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Posted - 2008.09.23 23:00:00 -
[19]
It doesn't really bother me, but I can only imagine what someone must think if they've only started playing EVE. Or worse, haven't started and have only checked out the forums before getting around to signing up. They might wonder if things are dwindling down and falling apart if even avatars on their own site are busted.
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Zeba
Minmatar Pator Tech School
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Posted - 2008.09.24 00:55:00 -
[20]
Originally by: Qordel It doesn't really bother me, but I can only imagine what someone must think if they've only started playing EVE. Or worse, haven't started and have only checked out the forums before getting around to signing up. They might wonder if things are dwindling down and falling apart if even avatars on their own site are busted.
I'd say that if a potential Eve player opts out due to not being able to see someones head on a forum then:
Proactive Culling. +1 and Potential Emo Bastage Who Whines About Everything Yet Stays Ingame. -9000
inappropriate signature. ~WeatherMan |

Stormwind Bloodfeather
Minmatar Sogdian Traders Inc
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Posted - 2008.09.24 00:57:00 -
[21]
Originally by: CCP Whisper
And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.
Passes CCP Whisper a drink. Points out the nice sunset. Suggests some soft music and a steaming hot bath.
I have ran a number of forums. The one thing I learned is that it is impossible to satisfy people. Some just whine to see their words in print. Some discuss issues because they have a serious and honest desire to see something they enjoy improved, and others... others just like to start shit.
The hard part is not to let them get under your skin. If you find that they are, then it's time to step back, and unplug from the forums for a while. From the tone of your post I am seeing that you may have reached that frustration threshhold, or be very close to it. As being on the forums is a part/portion of your job, my suggestion would be to find some method to relax and unstress a bit.
Remember. Stress kills. Maybe go fishing in the fishtank.... oh wait no fish. Ok, go for a walk and see all the pretty girls running around with their tops barely on... oh wait Iceland... hmmm.... Come to Hawaii, do your work from your computer. Go fishing (no fishing license required), watch the beach bunnies (man there are a LOT of them) and relax some.
Stormwind
In EVE, your only friend is your ship and it's weapons. All others are the enemy! |

Piper Halliwell
Minmatar Phantom Squad Axiom Empire
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Posted - 2008.09.24 01:02:00 -
[22]
Yet another thread on this subject. My word how insignificant people feel without a little picture.
--------------------
You've got a gun, I've got a gun, Let's write a tragic ending.
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Loyal Servant
Caldari PURE Legion Pure.
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Posted - 2008.09.24 02:09:00 -
[23]
Originally by: CCP Whisper Status: Broken. (Duh!) Do we think this is an annoying and unsightly problem? Yes. Is it broken in such a way as to require help from third parties to fix? Yes. Are we actively working on fixing this? Yes. Are we looking at an interim solution which will hopefully restore most, but probably not all, of the forum portraits until such time as the main service is restored? Yes. When will the service be restored? SoonÖ. Seriously, we are pushing for a resolution as soon as possible but at this point we just do not have a firm ETA. Sorry.
Your lame and obnoxious.. and your a troll. The guy asked a question, a direct answer would be nice and have sufficed. Instead, you.. a supposed CCP representative attempt to flame someone. Epic Fail.

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Faife
Minmatar Kinda'Shujaa
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Posted - 2008.09.24 02:32:00 -
[24]
Originally by: Loyal Servant Your lame and obnoxious.. and your a troll. The guy asked a question, a direct answer would be nice and have sufficed. Instead, you.. a supposed CCP representative attempt to flame someone. Epic Fail.

/hugs - - - i am a humble and inefficent ammo to dps converter |

Tipz NexAstrum
Celestial Horizon Corp. Celestial Industrial Alliance
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Posted - 2008.09.24 02:38:00 -
[25]
Originally by: Loyal Servant
Originally by: CCP Whisper truthiness
Your lame and obnoxious.. and your a troll. The guy asked a question, a direct answer would be nice and have sufficed. Instead, you.. a supposed CCP representative attempt to flame someone. Epic Fail.

What are you talking about? What part of his post isn't direct and where is flaming involved?
Thanks for the posts Whisper, I enjoyed both of em
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Kazuma Saruwatari
Caldari
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Posted - 2008.09.24 03:16:00 -
[26]
Originally by: CCP Whisper
Originally by: Seeing EyeDog not really damed if they do damned if they dont...they should reply as swiftly to everything as they did with this. theres pages upon pages of threads which require dev attention on the game design, that have fallen into oblivion. Thats what I'm referring to.
And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.
pwned. -
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Merrin Farthing
KDM Corp
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Posted - 2008.09.24 03:37:00 -
[27]
ItÆs hard to see why people are thanking Whisper for responses that are combatitive and unprofessional. Yes Dev's have a hard time on these forums and yes actual information was imparted in his/her response, but the vitriolic tone of the response to the original post is out of line.
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Zeba
Minmatar Pator Tech School
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Posted - 2008.09.24 03:42:00 -
[28]
Originally by: Merrin Farthing ItÆs hard to see why people are thanking Whisper for responses that are combatitive and unprofessional. Yes Dev's have a hard time on these forums and yes actual information was imparted in his/her response, but the vitriolic tone of the response to the original post is out of line.
If a group of monkeys are sitting in your front yard slinging poo at your door do you come out said door and ask them nicely to plz stop and go elsewhere or lean out the second floor window and pepper them with buckshot.
Choices choices. 
inappropriate signature. ~WeatherMan |

Saietor Blackgreen
The First Foundation
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Posted - 2008.09.24 06:12:00 -
[29]
Originally by: CCP Whisper And if I was, y'know, one of those Game Designer people, I might actually be responding to threads in Game Design. But I am not and I am not in the habit of putting words into peoples' mouths or responding on issues on which I am ill informed. So sorry. Instead you get me responding to this thread. And to be honest I would rather see the game designers work on the game designs programming needs for the winter expansion rather than debate in circles or get their virtual teeth kicked in for daring to want to develop the game in a direction that might disagree with any single person in the player community. They read the forum. They take the ideas on board and do their best to accommodate them. No guarantees your pet peeve will be addressed.
Whisper, can I, like, have lots of babies with you? :)
Can you probably make courses for your colleagues that work with community on how The Developer should position himself to the players that are - just listen to it - demanding anything from him?
Oh, how I wish you could.
--- Redesign local/scanner feature - make the place huge, dark and scary again! |

Kuolematon
Space Perverts and Forum Warriors United
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Posted - 2008.09.24 06:22:00 -
[30]
Originally by: CCP Whisper Is it broken in such a way as to require help from third parties to fix? Yes.
Nelson voice: Ha Ha!
You guys suck anyway 
"The Amarr are the tanking and ganking floating rods of goldcrap"
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