|
|
| Author |
Thread Statistics | Show CCP posts - 22 post(s) |
Chib
Storm Guard Elite
   |
Posted - 2008.10.28 17:30:00 -
[1]
 Originally by: Neonemesis
Originally by: Maris Skywalker
 6 minutes to go till the server is back up, hopefully this fixed the issue ^.^
dont forget the 20 minutes of "Not accepting Connections" and the multiple boot ups that take another 40 mins :)
you forgot the 1000 long queue as bob and nc try to be the first to get in system as the bob pos timers seem to be coming out now aswell
---------------------------------------------
|
Chib
Storm Guard Elite
|
Posted - 2008.10.28 17:31:00 -
[2]
lol the timer hit 0 and now back to 8 mins 
---------------------------------------------
|
Chib
Storm Guard Elite
|
Posted - 2008.10.28 17:33:00 -
[3]
Originally by: WO2 Tiger
a day in lieu perhaps?
Good work neways CCP.
wont happen....i tried last time this crap happened and its basically "no we dont believe in customer service"
---------------------------------------------
|
Chib
Storm Guard Elite
|
Posted - 2008.10.28 19:19:00 -
[4]
Originally by: Neonemesis
oh lol chib u old tool what u doin here...
i hope u remember me :P
i do long time no see.....hows u
---------------------------------------------
|
Chib
Storm Guard Elite
|
Posted - 2008.10.28 19:30:00 -
[5]
mass petition for a day back
cant blame big patch for this one
|
Chib
Storm Guard Elite
|
Posted - 2008.10.28 19:39:00 -
[6]
Originally by: CCP Wrangler
Originally by: eVeKiSs
Originally by: CCP Wrangler
There's not much we can say at this point, our network guys are working on it and they're closing in on the problem.
Yay after 39 pages.. More guys more!!.... We might get another reply at 7x pages
Well, we can't really post an update when there isn't one. It'd be "still no news" closely followed by "nothing yet" and five minutes later "nothing to report now either" and so on. 
suits me fine tbh least we know ur still here
or you could tell us a horror story or 2 |
Chib
Storm Guard Elite
|
Posted - 2008.10.28 19:45:00 -
[7]
how longs the natural recharge on a POS?
i reckon those bob pos might be back up to full powah by the time the server comes back up
---------------------------------------------
|
Chib
Storm Guard Elite
|
Posted - 2008.10.28 20:05:00 -
[8]
if they take the server down there maybe some sort of obligation to reimburse us
therefore no |
Chib
Storm Guard Elite
|
Posted - 2008.10.29 09:40:00 -
[9]
the whole game was unplayable at least it was for me
1 account wouldnt log in and the other took 2-3 mins for the commands to register
has this been fixed yet?
are we going to be seeing any kind of reimbursement?
---------------------------------------------
|
Chib
Storm Guard Elite
|
Posted - 2008.10.29 12:06:00 -
[10]
its not the point
i know the EULA is their magical get out of jail free card for everything
its just plain not good customer service.....i have nearly 10 years of experience some of it working for the technical department at SKY tv in the uk, if the customers service was interupted because THEIR equipment malfunctioned then we may charge them for an engineer but their subscription from when they first reported the issue to when the issue was resolved is always refunded, no matter how small the amount...
when the issue was with SKY's equipment (which is rare) the customer gets a refund!
just one example of how customer service is handled by company's with a desire to retain their customers. the point im trying to make is that ive heard of no company in the uk allowed to charge customers for a service which is not at the level they claim or in some cases not existant at all
or am i losing something in the fact that im in the uk and ccp is icelandic?
is this common practice in iceland?
---------------------------------------------
|
|
|
|
|
| |
|