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Ank Parkor
WildSpace Otters
10
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Posted - 2012.04.05 15:25:00 -
[1] - Quote
I just want to share this humiliation and have some feedbacks on how I could avoid this in the future 
Long story short: made a little mistake while modifying an order for Zydrine, and bought a shitload of units at 14219,8 ISK instead of 1421,98. Good point is that they were some happy traders in Amarr yesterday evening. Bad point is that I lost all my wallet and that I have to start again. But with much more SP than 1 year ago 
So: 1) To all the guys who made profits on my stupidity: I have your names and will and come see you when you sleep in your quarters 2) Could some people tell me that it has already happened to them so I feel less dumb? 3) It is possible to reset the "confirm order" window in the eve settings 
PS: Selling Zydrine at 15.000 ISK/u, convo me! Short time trader, short term missioner, long term ambitions. |

Ch3244
Azule Dragoons Sspectre
12
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Posted - 2012.04.05 15:27:00 -
[2] - Quote
Ank Parkor wrote: 2) Could some people tell me that it has already happened to them so I feel less dumb?
no
reset windows in settings |

corestwo
Goonfleet Investment Banking
146
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Posted - 2012.04.05 15:29:00 -
[3] - Quote
Talk about owned
I'll give you a tip for avoiding that in the future if you give me the zydrine you bought.  |

Kneebone
K-H Light Industries
10
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Posted - 2012.04.05 15:31:00 -
[4] - Quote
There was a post about someone raging in a similar way a few days ago. He set a super low sell order so people got product at a highly reduced rate. Kind of the same but exactly opposite.
And I once bought an implant and missed a trailing 0, fortunatly it was cheap :) |

Jake Andarius
Andarius Trading Corp.
24
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Posted - 2012.04.05 15:36:00 -
[5] - Quote
Everyone wants to know how much you lost.  Andarius Trading Corp. | Borrowers and Trustees of MD |

Antonios Tiberius
Unity Continuum Supernova Federation
3
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Posted - 2012.04.05 15:45:00 -
[6] - Quote
This is classic  |

Claire Voyant
105
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Posted - 2012.04.05 15:55:00 -
[7] - Quote
Ank Parkor wrote:2) Could some people tell me that it has already happened to them so I feel less dumb? Happens all the time, but probably not to the extent that it wipes out peoples' wallets. They actually changed something in the UI in a patch a few weeks ago that made this worse. Give us more info and maybe we can figure out what went wrong with you. Were you making a new buy order or were you modifying an existing order?
One important rule in the past has been "tab is your friend" which means to hit tab after entering a number instead of enter. Tab is supposed to (or at least used to) update the order window so things like commas (for thousands and millions) were inserted, the total amount of the order, the fees and taxes, and the % above or below average market prices were updated. Now there is often a delay between hitting tab and the window update, but it is still certainly good advice to hit tab and make sure the order window updates and is displaying the information you expect to see.
Another trick is to use smaller order sizes so you don't get royally screwed when you make a mistake. One thing I usually do when selling is to sell only 10% or 1% of a stack at a time by deleting the rightmost one or two digits of the quantity. Of course when I forget to do this I usually end up eating a huge pile of broker's fees but at least there isn't some guy on the other side of the transaction showing screenshots with my name on it making me look like an ass. |

Raven Ether
Republic University Minmatar Republic
130
|
Posted - 2012.04.05 16:27:00 -
[8] - Quote
Proof that market UI is a JOKE and needs updating by CCP, functionality and performance wise. |

Brock Nelson
542
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Posted - 2012.04.05 16:36:00 -
[9] - Quote
Erm...a warning window should've appeared asking if you really want to setup a buy order with X% above the market price. Signature removed, CCP Phantom |

Kalipoli
State War Academy Caldari State
8
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Posted - 2012.04.05 16:38:00 -
[10] - Quote
#1: Do Not Place Orders While Intoxicated
#2: Do Not Place Orders Whilst on a Late Night EVE Bender.
#3: Learn The Importance of Double Checking Which Input Field Your Number Went Into.
#4: Take Into Account The Fact That The Most Amazing Game Created To Date Sucks. It Is a Son of a *****. The EVE Universe is Unrelenting, Harsh, Painful, This is EVE. It Sucks. Accept it and Double Check Yourself, Move on and Keep Playing.
P.s. buying 10 T2 Ships at 10% their sell price and half what your buy order is set at because someone left out a zero, felt like i won the lottery. |
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Dirk Decibel
Pator Tech School Minmatar Republic
21
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Posted - 2012.04.05 17:04:00 -
[11] - Quote
Brock Nelson wrote:Erm...a warning window should've appeared asking if you really want to setup a buy order with X% above the market price. Even that doesn't stop me from making a stupid mistake every now and then. 
Never wiped out my wallet though, maybe I should start transfering some isk into a corp wallet division as a safeguard.... |

Adunh Slavy
Ammatar Trade Syndicate
521
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Posted - 2012.04.05 17:16:00 -
[12] - Quote
Kneebone wrote:There was a post about someone raging in a similar way a few days ago. He set a super low sell order so people got product at a highly reduced rate. Kind of the same but exactly opposite.
And I once bought an implant and missed a trailing 0, fortunatly it was cheap :)
That was me! Only lost 50 mil so not a big deal. First time I ever made the "error". It's lazy code and poor bullet proofing at the logic layer. Allowing this type of transaction in real world code gets you fired. |

Whiteknight03
Trilon Industries and Exploration
57
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Posted - 2012.04.05 17:42:00 -
[13] - Quote
Adunh Slavy wrote:Kneebone wrote:There was a post about someone raging in a similar way a few days ago. He set a super low sell order so people got product at a highly reduced rate. Kind of the same but exactly opposite.
And I once bought an implant and missed a trailing 0, fortunatly it was cheap :) That was me! Only lost 50 mil so not a big deal. First time I ever made the "error". It's lazy code and poor bullet proofing at the logic layer. Allowing this type of transaction in real world code gets you fired.
Yes, it gets the user fired. How many warning messages would you like a coder to add? |

Irisa Selenia
Capital Consortium Partners One Stop Research
14
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Posted - 2012.04.05 17:45:00 -
[14] - Quote
That's why you need to keep the bulk of your isk in a corp wallet or banking alt. |

Adunh Slavy
Ammatar Trade Syndicate
523
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Posted - 2012.04.05 17:45:00 -
[15] - Quote
Whiteknight03 wrote: Yes, it gets the user fired. How many warning messages would you like a coder to add?
None, this is a issue at the transaction layer, where it would ultimately have to be checked anyway. Oh, and you can shove your "eve is hard" BS someplace comfy. There's no excuse for lazy crappy code. |

Raven Ether
Republic University Minmatar Republic
131
|
Posted - 2012.04.05 17:50:00 -
[16] - Quote
Adunh Slavy wrote:Whiteknight03 wrote: Yes, it gets the user fired. How many warning messages would you like a coder to add?
None, this is a issue at the transaction layer, where it would ultimately have to be checked anyway. Oh, and you can shove your "eve is hard" BS someplace comfy. There's no excuse for lazy crappy code.
Agreed, no excuse for ****** interface.
It doesn't even display dots/commas for multi digit numbers unless we force it to. What the ****. |

Droxlyn
TOHA Heavy Industries TOHA Conglomerate
68
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Posted - 2012.04.05 17:54:00 -
[17] - Quote
Cheer up, you could have been one of these poor saps:
http://www.huffingtonpost.com/2010/05/06/citigroup-trading-error-f_n_566623.html
http://www.msnbc.msn.com/id/10394551/ns/business-world_business/t/botched-stock-trade-costs-japan-firm-m/
A site dedicated to this sort of thing it seems: http://wallstfolly.typepad.com/wallstfolly/trade_errors/
I googled "trade error costs millions"
At least your money was pretend.
Drox |

flakeys
Arkham Innovations Paper Tiger Coalition
235
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Posted - 2012.04.05 17:55:00 -
[18] - Quote
Ank Parkor wrote:I just want to share this humiliation and have some feedbacks on how I could avoid this in the future  Long story short: made a little mistake while modifying an order for Zydrine, and bought a shitload of units at 14219,8 ISK instead of 1421,98. !
Happened to me loads of times.Last time i had an oopsiedaysie like that i modified a sell order with a 2 digits short , it costed me 3B.Just dust offf and grind back in there mate , live and learn. |

Vistilantus
Eclipse Navy Something Fishy
1
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Posted - 2012.04.05 18:06:00 -
[19] - Quote
A long time ago in a galaxy just outside the station, i had a region wide buy order for Oxygen Isotopes when they were not long created, 10m units at about 15% lower than market price (at the time, i think it was 950isk/unit on market).
Unfortunately, someone made a boo boo and sold me 10m units at 1 isk per unit, when i convoed the guy a while later, he offered to buy them back at 800isk / unit as he had a contract willing to pay 1200 / unit for the whole lot delivered ^_^
I enjoyed that day..... |

mickydees
League of Gentlemen
1
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Posted - 2012.04.05 18:08:00 -
[20] - Quote
Adunh Slavy wrote:Kneebone wrote:There was a post about someone raging in a similar way a few days ago. He set a super low sell order so people got product at a highly reduced rate. Kind of the same but exactly opposite.
And I once bought an implant and missed a trailing 0, fortunatly it was cheap :) That was me! Only lost 50 mil so not a big deal. First time I ever made the "error". It's lazy code and poor bullet proofing at the logic layer. Allowing this type of transaction in real world code gets you fired.
50m lost and you felt it worthy of making a topic here? GTFO |
|

Lauren Hellfury
Full Pocket Aggro In Vitro.
306
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Posted - 2012.04.05 18:37:00 -
[21] - Quote
Don't mention the nitrotopes!
*shudder* Help rid New Eden of T2 BPOs:-áhttps://forums.eveonline.com/default.aspx?g=posts&t=62797 The Full Pocket Aggro blog:-á http://fullpocketaggro.blogspot.com/ Now showing: The incursion situation |

Ank Parkor
WildSpace Otters
10
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Posted - 2012.04.05 18:39:00 -
[22] - Quote
I feeled the need of posting this to alleviate the weight of my error but feared the comments. But I see nice people giving advices, it looks like there aren't only griefers in the community 
Quote:Everyone wants to know how much you lost. It doesn't matter. Whatever is the sum, some will say that they earn more in an hour, others will tell that I didn't deserve cause of this bad fail. Anyway no numbers can summarize the "work" of a gamer life.
Quote:One important rule in the past has been "tab is your friend" which means to hit tab after entering a number instead of enter. Tab is supposed to (or at least used to) update the order window so things like commas (for thousands and millions) were inserted, the total amount of the order, the fees and taxes, and the % above or below average market prices were updated. Now there is often a delay between hitting tab and the window update, but it is still certainly good advice to hit tab and make sure the order window updates and is displaying the information you expect to see. I didn't know that, awesome tip, thanks!
Quote:That's why you need to keep the bulk of your isk in a corp wallet or banking alt. Yes... I'll keep 1B on my corp wallet now.
"Big fat fingers", it's that 
But enough talked, fortune awaits! I have a plex to farm, an Abaddon ready to pulverize Amarr ennemies and a Noctis dreaming of seeing the world outside his hangar. See you soon, I'll be back on the market when I'll have some billions to lose  Short time trader, short term missioner, long term ambitions. |

Adunh Slavy
Ammatar Trade Syndicate
524
|
Posted - 2012.04.05 18:40:00 -
[23] - Quote
mickydees wrote:50m lost and you felt it worthy of making a topic here? GTFO
Bite me |

Shar Tegral
144
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Posted - 2012.04.05 19:40:00 -
[24] - Quote
50 mil or 500 mil doesn't make a difference. The code may or may not be sloppy but the solution already exists: Use Tab, not Enter.
Use TAB
Not ENTER.
PS: I say this every time one of these stories comes up. Shame it is not part of the new player experience some where. |

Mookie Quantico
Science and Trade Institute Caldari State
17
|
Posted - 2012.04.05 20:38:00 -
[25] - Quote
Ank Parkor wrote:I just want to share this humiliation and have some feedbacks on how I could avoid this in the future 
Pro Tip: Friends don't let friends Drink and Trade. 
Look at it this way... could have been Tech you paid 10x too much for. 
Mook
|

Herping yourDerp
Federal Navy Academy Gallente Federation
463
|
Posted - 2012.04.05 20:47:00 -
[26] - Quote
friend of mine sold a cargo expander 2 for like 50 mil or so... we thought i was a kid doing RMT. |

Aina Sasaki
Red Core Paradigm Shift Alliance
0
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Posted - 2012.04.05 22:44:00 -
[27] - Quote
Happened to me about 2 weeks ago or so. Ended up losing about 350m thanks to a typo. Thankfully I made up the loss before that day was over. :) - Rei |

Dandro Gaterau
Center for Advanced Studies Gallente Federation
0
|
Posted - 2012.04.05 23:40:00 -
[28] - Quote
Clearly a market bug by CCP.
In no way should you as buyer pay more than the best sell order which fulfils your buy order.
In RL trading on stock exchanges its impossible that by setting a too high limit you have to pay that price. You would always get the best sell price possible on the market. |

Stealing Honest
Stealing Honest Speculation Group LLC
81
|
Posted - 2012.04.06 00:34:00 -
[29] - Quote
Dandro Gaterau wrote:Clearly a market bug by CCP.
In no way should you as buyer pay more than the best sell order which fulfils your buy order.
In RL trading on stock exchanges its impossible that by setting a too high limit you have to pay that price. You would always get the best sell price possible on the market.
A buy order is an offering to purchase junk at a set price by the buyer. It's not an agreement to buy someones over priced crap at the sellers listing.
The fact that the buyer had fat fingers and offered to buy junk at inflated rates 3 to 30 times the markets selling price is always the buyers fault. He made a buy offer to the world, and the world said.... hell yea, ill sell.
SH |

Towaoc
Applied Technologies Inc Agents of Fortune
4
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Posted - 2012.04.06 00:35:00 -
[30] - Quote
Ank, I know how you feel. I suffered my single largest loss ever - 8.4 billion ISK - in just the same way. It was back in June of 2009, a busy Sunday in Jita and market order entry lag was almost unbearable. You could key in an order, leave to go get a beer, and still see the digits loading into the order entry window, one.... by.... one... when you returned. I was trying to enter an order to buy 20,000 units of Ferrogel, then trading at around 47,000 per unit. I thought I had keyed in a buy price of 47,040 per unit and hit Enter (yea, I know, stupid me for hitting Enter), but the window showed only 4704. After a reasonable pause, I keyed another 0 and hit Enter. Of course, the extra zero then finally registered along with two enters, so I never saw a warning screen. My order filled at a price of 470,400!
I petitioned this until I was blue in the face, on two grounds. First, extreme market lag had caused this order entry error. Second, on the point brought up by Dandro and others - that the order entry mechanic is grossly flawed. An order should be handled as a limit order to buy (or sell) at the stated price or better. A buy order at a price higher than currenlty listed sell orders should fill in layers, at the asked price of each outstanding sell order in queue up to the limit price. Same in reverse for sell orders. Had that mechanic been in place, my order would have filled in several increments at prices ranging from 48,000 to 49,000 per unit.
Most of you will be pleased to hear that CCP stood its ground, never giving in to my reimbursement request, despite my lengthy and (I thought) well-presented arguments, until I finally grew weary of the battle. There was no acknowledgement of extreme lag, and the mechanics were deemed to be working as intended.
Fortunately, my loss was only 8.4 billion....  |
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