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Thread Statistics | Show CCP posts - 8 post(s) |
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CCP Wrangler
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Posted - 2008.12.28 13:26:00 -
[1]
We're currently experiencing startup issues with Tranquility, please check back here for more information as it becomes available.
Update (14:24): Tranquility is now up and running.
Wrangler
Community Manager
CCP Hf, EVE Online
Email |
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Deuce TBE
Silentium Mortalitas
Mortal Destruction
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Posted - 2008.12.28 13:35:00 -
[2]
Arrrgh! Again?!
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Concorduck
Gallente
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Posted - 2008.12.28 13:36:00 -
[3]
I'm gonna play some Kicks Online, take your time CCP.
-----------------------------------------
 Originally by: Crumplecorn
Contact the CSM about it, voting themselves into disbandment wouldn't be pushing the boundaries of absurdity for them.
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Almethea
Caldari
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Posted - 2008.12.28 13:36:00 -
[4]
i'm in a post with Wrangler 
One Isk Baby |
Ham2000
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Posted - 2008.12.28 13:36:00 -
[5]
What I have noticed is that Eve Mon recognises that eve is online while its starting up, but once its started it thinks its offline again.
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I SoStoned
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Posted - 2008.12.28 13:36:00 -
[6]
A little to start with after an hour already would be a really... really... big help.
I swear, I did not put stricnine in the hamster chow!
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Belmarduk
Amarr
M.A.R.S. Enterprises
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Posted - 2008.12.28 13:36:00 -
[7]
Wouldnt a BACKUP Skill-Queue be nice now.... grrr
Sign here and dont forget to check "thumbs up" !!!
Mainchar:
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Gaven Blands
Caldari
BENZINI
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Posted - 2008.12.28 13:36:00 -
[8]
your always experiencing startup issues, come on its a sunday and all ive done so far is smoke my face off
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and with this Post, I scent this thread. Biased moderators are on the way. |
ollobrains2
Gallente
New Eve Order Holdings
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Posted - 2008.12.28 13:37:00 -
[9]
i enjoy mashing away at the login button dont u
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Peter Wheatstraw
Gallente
Odyssey SDC
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Posted - 2008.12.28 13:37:00 -
[10]
Must be residual fallout from the snowstorm event.
That, or water damage from the tears of the carebears who are about to find out they can't stay in the startup corp, safe from war decs forever..............heeheehee
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Vith Targus
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Posted - 2008.12.28 13:37:00 -
[11]
Its as if you knew this was going to be the first and only time I've ever left a skill to finish just before downtime.
Lesson well learned.
There are CCP Gods..
and they hate me...
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ollobrains2
Gallente
New Eve Order Holdings
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Posted - 2008.12.28 13:37:00 -
[12]
always happens during the holidays ccp is there a reason for this insanity
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Cpt Jacqui
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Posted - 2008.12.28 14:22:00 -
[13]
Why must this happen when i have to switch Skill? -,-
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PsychoBones
Project Nemesis
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Posted - 2008.12.28 14:24:00 -
[14]
Originally by: CCP Wrangler
We're currently experiencing startup issues with Tranquility
You don't ****ing say? Dip****.
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Towelieban
Minmatar
Comrades in Construction
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Posted - 2008.12.28 14:24:00 -
[15]
its not really reasonable to expect people to not let a skill finish like 1 hour after dt that should be more then enough but more and more times it seems its not so reasonable.
i sure do wonder what small a change during the standard downtimes makes for such drastic changes so it takes a long time to reverse it.
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Kweel Nakashyn
Minmatar
Kernel of War
Tau Ceti Federation
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Posted - 2008.12.28 14:32:00 -
[16]
Originally by: CCP Wrangler
Update (14:24): Tranquility is now up and running.
What happened ?
Fetchez la vache !
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CCP Wrangler
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Posted - 2008.12.28 14:33:00 -
[17]
Originally by: Kweel Nakashyn
Originally by: CCP Wrangler
Update (14:24): Tranquility is now up and running.
What happened ?
We're putting together details on that and will post them as soon as we're done. 
Wrangler
Community Manager
CCP Hf, EVE Online
Email |
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Nocturnal miner
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Posted - 2008.12.28 14:41:00 -
[18]
been on "checking status" for a while now, and when i get it can't connect duo to some timeout issue 
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Lilly Boyter
Amarr
Scorpio Whirlwind Cluster
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Posted - 2008.12.28 14:50:00 -
[19]
So that is how many years in a row that the senior DBA goes and visit the family? Come on CCP ever year this happens and every year you claim to have learned from it and not only have junior database specialist working over the holidays. Now I am not saying that that is the case this time but looking at your track record...
Then again all we know this just is a standard thing with Microsoft SQL servers an it just takes a long time (and happens to always happen around the holidays) or the senior DBA was sitting there and simply missed something that could/should have been noticed a few days before which now resulted in the machine going bye bye.
Anyway good to know we are back up
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Abrazzar
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Posted - 2008.12.28 14:51:00 -
[20]
Originally by: Nocturnal miner
been on "checking status" for a while now, and when i get it can't connect duo to some timeout issue
Have you tried closing the client and restarting it again?
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Ideas for: Mining
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Yon89
Executive Outcomes
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Posted - 2008.12.28 14:51:00 -
[21]
Originally by: CCP Wrangler
Originally by: Kweel Nakashyn
Originally by: CCP Wrangler
Update (14:24): Tranquility is now up and running.
What happened ?
We're putting together details on that and will post them as soon as we're done.
I look forward to it 
=============
SIG SIG SIG |
Maria Kalista
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Posted - 2008.12.28 14:56:00 -
[22]
I'm still having my 'socks' being lost, is that an 'on my end thingy' or a EVE-client end thingy'?
Originally by: AkRoYeR
...the beauty of EvE. You have to live on the edge all the time. If you don't stay frosty, you will die!
Best game ever!
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CCP Wrangler
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Posted - 2008.12.28 14:56:00 -
[23]
At downtime today, we had our SQL Server start showing errors while the downtime jobs were running. The cause of that problem is still unknown, but 40 minutes after the first indication of a problem in the logs, the SQL Server failed over. This caused a downtime job that had not completed to abort without finishing. The downtime job in question makes temporary changes to the database that, if interrupted at the wrong time, can cause the SQL Server to go to 100% CPU load and because almost totally unresponsive at a startup. Due to the nature of the problem it was difficult... almost impossible to look at the running state of the server and because of that, it took a long time to find the cause of the issue.
When we were unable to find the cause of the problem, a 10 people taskforce from CCP was mobilized to their laptops, and more people put on standby to help with solving the issue. After some investigative work, the cause of the problem was found, a missing index in the standings system, it was fixed and we were able to start up. The missing index was not immediately obvious due job logs not updating as the server failed over.
Wrangler
Community Manager
CCP Hf, EVE Online
Email |
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CCP Wrangler
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Posted - 2008.12.28 14:58:00 -
[24]
We have a correction, at least two of us were at our workstations and not on laptops! Prism X felt that this was very valuable information and therefore insisted on this being corrected.
Wrangler
Community Manager
CCP Hf, EVE Online
Email |
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CCP Prism X
Gallente
C C P
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Posted - 2008.12.28 15:00:00 -
[25]
Originally by: CCP Wrangler
We have a correction, at least two of us were at our workstations and not on laptops! Prism X felt that this was very valuable information and therefore insisted on this being corrected.
I'll send you a complete review of necessary changes to conform to proper aesthetics later today. 
~ Prism X
EvE Database Developer
Relocating your character to a cozy, secure container since 2006.
Relocating your cozy, secure container to the EVE cemetery since 2008. |
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Roy Batty68
Caldari
Immortal Dead
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Posted - 2008.12.28 15:17:00 -
[26]
Ooo! Moar database geekyness please!
So you guys reindex the major tables every downtime?
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≡v≡ |
Anson Halleck
Lost Eden
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Posted - 2008.12.28 15:21:00 -
[27]
Originally by: CCP Wrangler
After some investigative work, the cause of the problem was found, a missing index in the standings system, it was fixed and we were able to start up. The missing index was not immediately obvious due job logs not updating as the server failed over.
Just out of curiosity, how can index disappear? I guess it was there before TQ went down for daily nap, so where did the index go?
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CCP Valar
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Posted - 2008.12.28 15:22:00 -
[28]
Originally by: Roy Batty68
Ooo! Moar database geekyness please!
So you guys reindex the major tables every downtime?
No, but there is an index on the main standings table that is dropped while NPC to player corp standings are recalculated, as it takes less time to drop the index, do the updates and recreate the index than it takes to run the job while the index is still on the table.
Most our major tables are too big to be reindexed during normal downtime.
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Virtual World Database Administrator
Operations department
CCP Games |
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Abrazzar
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Posted - 2008.12.28 15:23:00 -
[29]
Originally by: Anson Halleck
Originally by: CCP Wrangler
After some investigative work, the cause of the problem was found, a missing index in the standings system, it was fixed and we were able to start up. The missing index was not immediately obvious due job logs not updating as the server failed over.
Just out of curiosity, how can index disappear? I guess it was there before TQ went down for daily nap, so where did the index go?
Hamster: Omnnomnnomnomn
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Ideas for: Mining
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Leviathan9
Gallente
Royal Hiigaran Navy
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Posted - 2008.12.28 15:40:00 -
[30]
Your sockets closed everytime i logi, so i cant actually play the game without getting a socket closed 10secs after logging in.
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