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Arcin Hamir
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Posted - 2009.03.27 14:46:00 -
[1]
I patched yesterday and in the subsequent 24 hours I have had four crashes to desktop (nothing else has been changed on my PC). Previous to this I had only had one crash in several weeks. Is this simply coincedence or have others seen an increase in crash frequency since the patch?
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oei
Perkone
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Posted - 2009.03.27 14:48:00 -
[2]
ya, well more like full system lockup. Had to reformat and reinstall windows, downloading client and gonna try it again 
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Stabby McKnife
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Posted - 2009.03.27 14:51:00 -
[3]
I definitely feel that EVE is crashing more frequently. Bug report it.
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Alora Venoda
GalTech Whiskey Creek Alliance
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Posted - 2009.03.27 15:19:00 -
[4]
for some video cards/drives there seems to be a predictable system lockup and/or BSOD when viewing an acceleration gate. i get this on my laptop, which has Intel video hardware. EVE runs great the rest of the time... except some models are missing sometimes, usually stations. ~~~~ ~~~~ ~~~~ Take away the risk and it would make flying around in space utterly pointless.
Take away the flying around part and you make EVE into a space themed spreadsheet application. |

Abrazzar
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Posted - 2009.03.27 15:38:00 -
[5]
I only encounter crashes half the time when I ctrl-q. It's the less elegant way to close the client, heh. But in the game things are stable. -------- Ideas for: Mining
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Zeba
Minmatar Honourable East India Trading Company
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Posted - 2009.03.27 18:23:00 -
[6]
Yup confirming that totaly random things that I couldn't even start to have a clue to reproduce knocked me to the desktop three times last night. Eve has never crashed on me at any other time as long as I have been playing the game. Diconnects and other annoying internets problems yes but ctd nevah.
OMGEMORAGE!!! CCP FIX NAO OR I QUIT!!!1111
Yay! Got meh sig back! ♥ Weatherman |

Agent Known
Apotheosis of Virtue
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Posted - 2009.03.27 18:31:00 -
[7]
Edited by: Agent Known on 27/03/2009 18:30:50 The log server should show something...maybe...
Haven't had a BSOD yet, but now that I've said it, I jynxed myself...
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Innara Tal
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Posted - 2009.03.27 18:38:00 -
[8]
Edited by: Innara Tal on 27/03/2009 18:39:34 Yup, I've got a brand new box with high-end everything, only EVE installed on it, and it's crashed a few times whilst playing since updating to 1.0.2. (Vista Home Premium/64, 4Gig RAM, Radeon 4870HD)
Don't suggest it's a system problem, CCP...
Edit: just fired up on different box (ran fine prior to 1.0.2), getting "incompatible" error on startup; uninstalled, reinstalled, same error.
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Khlitouris RegusII
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Posted - 2009.03.27 18:42:00 -
[9]
check you event viewers guys and see if it's python25.dll causing this as that is the cause of 100% of my eve crashes.
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R4d1o4ct1v3
MySQL Real Escape String
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Posted - 2009.03.27 18:46:00 -
[10]
If the EVE client itself were to blame for such crashes, it would affect everybody, which would pretty much flood these forums with whining. (Justified whining is still whining )
Frequent crashes are usually caused by faulty drivers. And note that any driver can cause this, not just the video/audio drivers. Updating ALL drivers is a good first step. (Although, up-to-date driers can still be faulty)
Full on system lockups are very unlikely to be caused by the EVE client. The OS can usually handle a single program that is not working properly. For the OS itself to get completely locked up, there is usually some problem with the OS itself.
This is most likely, again, caused by faulty drivers or broken hardware. HDD problems and corrupt files can also make the OS very unstable.
To sum up... it's probably a faulty driver, broken hardware or file-system corruption. Update, upgrade, reformat, reinstall, or get Linux!
O, and also keep an eye on hardware heat levels. Better graphics => more stress on the hardware => more heat generated => BIOS shuts your OS down to prevent heat damage. ---- "Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
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R4d1o4ct1v3
MySQL Real Escape String
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Posted - 2009.03.27 18:52:00 -
[11]
Originally by: Innara Tal ...Don't suggest it's a system problem, CCP...
So, they should lie to you? 
99.9% of these sort of problems are system problems. The other 0.01% are usually caused by the "new" WoW shadow engine  ---- "Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
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Hirana Yoshida
Behavioral Affront
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Posted - 2009.03.27 18:55:00 -
[12]
Reproduce it, Bug it.
1. open logserver 2. open Eve 3. crash game (I did it in less than 1 minute or so) 4. send bug report with DxDiag and log attached 5. play Eve and avoid what makes it crash.
5 easy steps. Guaranteed to satisfy.
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Zeba
Minmatar Honourable East India Trading Company
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Posted - 2009.03.27 19:02:00 -
[13]
Originally by: R4d1o4ct1v3 If the EVE client itself were to blame for such crashes, it would affect everybody, which would pretty much flood these forums with whining. (Justified whining is still whining )
Actually thats not quite true. It could be many many factors like certain hardware combinations that ccp never had a chance to test the code out on that are triggering random crashing. I'm going to go out on a limb and predict its something sound related with realtek and soundbalster close to the epicenter as before this patch I always ran without sound and now have it on all the time. As far as my system I keep it meticulously up to date with drivers and security updates and make sure its malware or virus free so that is not going to be an issues unless its a buggy new driver which is actually pretty common.
Yay! Got meh sig back! ♥ Weatherman |

Pistonbroke
LCN - Armada
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Posted - 2009.03.27 19:33:00 -
[14]
Suffering crashes when changing ships.
Not all the time, but I've seen it on a couple of accounts and a corp mate confirms the same.
Only happening post-post-apocrypha patch
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R4d1o4ct1v3
MySQL Real Escape String
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Posted - 2009.03.27 19:49:00 -
[15]
Originally by: Zeba
Originally by: R4d1o4ct1v3 If the EVE client itself were to blame for such crashes, it would affect everybody, which would pretty much flood these forums with whining. (Justified whining is still whining )
Actually thats not quite true. It could be many many factors like certain hardware combinations that ccp never had a chance to test the code out on that are triggering random crashing. [...]
Even if that were the case, the problem would not be with the EVE client itself, but rather with the drivers for that specific hardware-combo.
Software developers can never be expected to test their software out on more than a fraction of available hardware. If a specific hardware fails to run code built on standard libraries, like DirectX, which I assume EVE is built on, it can't be blamed on the code itself. If there were problems with the code itself, any hardware that executes standard code correctly would be affected.
Seeing as most hardware runs it without problems, I would assume the code is fine, but that the hardware (driver) failing to execute it is defective. ---- "Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
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Mr Crepsley
Gallente SkillzKillz United For 0rder
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Posted - 2009.03.27 19:51:00 -
[16]
All the crashes I get after the patch are related to DEP ----
Originally by: CCP Atropos I pod people because there's money to be made in selling tears.
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Nightsabre
Caldari T-Cells
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Posted - 2009.03.27 19:55:00 -
[17]
Ive found the crash happens when u kinda do something big with the client, like moving a ton of items to your hanger, or mass repairing...
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Zeba
Minmatar Honourable East India Trading Company
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Posted - 2009.03.27 19:57:00 -
[18]
Originally by: R4d1o4ct1v3 Seeing as most hardware runs it without problems, I would assume the code is fine, but that the hardware (driver) failing to execute it is defective.
Or it could be a combination of both. Hardware makers tend to have close ties to game developers and will work with them to add fixes to drivers or help the devs to iron out some issues in thier own code. This is why you get driver updates from the card makers so often. Case in point was supreme commander due to the way ati cards handled shaders and the games own grahics code. A new buggy(yay ati!) driver release triggered the faulty code and then both companys plugged it up. Result was an even prettier and better performing supreme commander than before the bug manifested itself.
Yay! Got meh sig back! ♥ Weatherman |

R4d1o4ct1v3
MySQL Real Escape String
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Posted - 2009.03.27 20:08:00 -
[19]
Originally by: Zeba
Originally by: R4d1o4ct1v3 Seeing as most hardware runs it without problems, I would assume the code is fine, but that the hardware (driver) failing to execute it is defective.
Or it could be a combination of both. Hardware makers tend to have close ties to game developers and will work with them to add fixes to drivers or help the devs to iron out some issues in thier own code. This is why you get driver updates from the card makers so often. Case in point was supreme commander due to the way ati cards handled shaders and the games own grahics code. A new buggy(yay ati!) driver release triggered the faulty code and then both companys plugged it up. Result was an even prettier and better performing supreme commander than before the bug manifested itself.
It could be, but it would be pure guesswork on our part.
At least for the purpose of debugging, it is better to assume it is something you can fix, and try to fix it, before you blame it on the software, which you can do nothing about. ---- "Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
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eyenstein
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Posted - 2009.03.27 20:24:00 -
[20]
I've got a rather high end system and i'm getting crashes quite often, i run 2 clients ...and have been for months - its quite annoying. In fact I just got the blue screen of wormhole collapse NOOooooo!
I give the patch 5...
    
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Khlitouris RegusII
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Posted - 2009.03.27 20:27:00 -
[21]
Originally by: R4d1o4ct1v3
Originally by: Zeba
Originally by: R4d1o4ct1v3 If the EVE client itself were to blame for such crashes, it would affect everybody, which would pretty much flood these forums with whining. (Justified whining is still whining )
Actually thats not quite true. It could be many many factors like certain hardware combinations that ccp never had a chance to test the code out on that are triggering random crashing. [...]
Even if that were the case, the problem would not be with the EVE client itself, but rather with the drivers for that specific hardware-combo.
Software developers can never be expected to test their software out on more than a fraction of available hardware. If a specific hardware fails to run code built on standard libraries, like DirectX, which I assume EVE is built on, it can't be blamed on the code itself. If there were problems with the code itself, any hardware that executes standard code correctly would be affected.
Seeing as most hardware runs it without problems, I would assume the code is fine, but that the hardware (driver) failing to execute it is defective.
No it could be a problem with the client and the hardware nothing to do with drivers at all. |

Khlitouris RegusII
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Posted - 2009.03.27 20:28:00 -
[22]
Originally by: Mr Crepsley All the crashes I get after the patch are related to DEP
first thing i do after installing or patching eve is add it to dep exception list or disable dep completely. |

Zeba
Minmatar Honourable East India Trading Company
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Posted - 2009.03.27 20:30:00 -
[23]
Well considering the impecibly clean nature of my comp and the fact the crashes started on the last patch and never happened before then it seems there might be a misplaced decimal or other such mistake in the code of what is turning out to the be biggest and moast complex expansion to date for eve or any other mmo tbh. But eh now that I think about it it seems tied to the fitting sceen being open when changing ships or messing with the autofitting option. It will get squashed. |

Siigari Kitawa
Gallente The Aduro Protocol
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Posted - 2009.03.27 20:38:00 -
[24]
What is the module you guys are crashing with?
I crashed with a direct3D error, how about you guys?
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Anslo
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Posted - 2009.03.27 20:42:00 -
[25]
Yeah i crahed for the FIFTH god damn time. Internet's fine, browers fine, every other internet game is fine. But no, not eve, it's not allowed to. I'm ready to rage beyond control if this keeps up.
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Khlitouris RegusII
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Posted - 2009.03.27 20:42:00 -
[26]
Originally by: Zeba Well considering the impecibly clean nature of my comp and the fact the crashes started on the last patch and never happened before then it seems there might be a misplaced decimal or other such mistake in the code of what is turning out to the be biggest and moast complex expansion to date for eve or any other mmo tbh. But eh now that I think about it it seems tied to the fitting sceen being open when changing ships or messing with the autofitting option. It will get squashed.
Check event viewer see if it was python25.dll that caused the crash
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R4d1o4ct1v3
MySQL Real Escape String
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Posted - 2009.03.27 20:43:00 -
[27]
Edited by: R4d1o4ct1v3 on 27/03/2009 20:46:35
Originally by: Khlitouris RegusII No it could be a problem with the client and the hardware nothing to do with drivers at all.
It could be sonic vibrations emanating from the roof of your house, which is being hit by the radiation from solar-flairs! ... Simply saying it doesn't really mean anything unless you can at least logically explain it.
Like I explained before, most actual client problems would have a global effect. Actual hardware defects are rare (relatively) and usually have less than subtle side-affects. (Boot-failures and such) Driver problems are very common and can be very elusive.
The simplest explanation is usually the right one.
Edit: Not that I am excluding client or hardware problems... But when you hear hoof beats, think horses, not zebras (in most parts, anyways)  ---- "Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
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Khlitouris RegusII
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Posted - 2009.03.27 20:43:00 -
[28]
Originally by: Siigari Kitawa What is the module you guys are crashing with?
I crashed with a direct3D error, how about you guys?
Every crash i experience is caused by python25.dll
ps what subsytem skill did you lose?
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Khlitouris RegusII
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Posted - 2009.03.27 20:46:00 -
[29]
Originally by: R4d1o4ct1v3
Originally by: Khlitouris RegusII No it could be a problem with the client and the hardware nothing to do with drivers at all.
It could be sonic vibrations emanating from the roof of your house, which is being hit by the radiation from solar-flairs! ... Simply saying it doesn't really mean anything unless you can at least logically explain it.
Like I explained before, most actual client problems would have a global effect. Actual hardware defects are rare (relatively) and usually have less than subtle side-affects. (Boot-failures and such) Driver problems are very common and can be very elusive.
The simplest explanation is usually the right one.
the huge list of python25.dll errors in my event viewer is the simplest explanation i need.
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R4d1o4ct1v3
MySQL Real Escape String
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Posted - 2009.03.27 20:50:00 -
[30]
Originally by: Khlitouris RegusII
Originally by: R4d1o4ct1v3
Originally by: Khlitouris RegusII No it could be a problem with the client and the hardware nothing to do with drivers at all.
It could be sonic vibrations emanating from the roof of your house, which is being hit by the radiation from solar-flairs! ... Simply saying it doesn't really mean anything unless you can at least logically explain it.
Like I explained before, most actual client problems would have a global effect. Actual hardware defects are rare (relatively) and usually have less than subtle side-affects. (Boot-failures and such) Driver problems are very common and can be very elusive.
The simplest explanation is usually the right one.
the huge list of python25.dll errors in my event viewer is the simplest explanation i need.
Well if you found the error the whole debugging process if over. No guesswork required. 
By the way, what do the errors say, exactly? ---- "Insanity: doing the same thing over and over again and expecting different results." - Albert Einstein
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