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Thread Statistics | Show CCP posts - 2 post(s) |
fkingfurious
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Posted - 2009.07.13 16:22:00 -
[1]
Heres the situation.
It's just gone 17:15 where I live (Tiscali primetime so my copnnection is deffo throttled), I've just got in from work, and I can't connect to TQ. at 22:30 last night (Sunday) just before I went to bed I also couldn't connect to TQ.
I assume TQ is running cos when it's not the forums become awash with nerd rage, and I know it's not my firewall settings because I disabled it to check.
Are any other Tiscali "Customers" experiencing this issue or has something just gone horribly wrong with my Connection/Eve Install/Computer?
Any info would be greatly appreciated.
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Buhhdust Princess
Annihilate.
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Posted - 2009.07.13 16:23:00 -
[2]
are you from the UK?
A load of my english corpies have just DC'd and recieving major lagbombs and cant actually play eve... CMON CCP!! 
________________________________________
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fkingfurious
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Posted - 2009.07.13 16:24:00 -
[3]
Yeah, I'm UK based.
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Phoenix492
Amarr
UK1 Zero
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Posted - 2009.07.13 16:25:00 -
[4]
I'm UK based, and just been kicked off, to boot I'm with Sky internet for my Sins..
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Lork Niffle
Gallente
The Scope
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Posted - 2009.07.13 16:26:00 -
[5]
Ring them up saying you will not tolerate this and want to change ISPs. See them sprint to fix the issue.
Or simply skip the annoying stuff and cancel and switch to BT, Orange or Virgin.
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Read my bio ingame for tips on how to live and not be called nasty names by me. |
fkingfurious
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Posted - 2009.07.13 16:27:00 -
[6]
 Originally by: Lork Niffle
Ring them up saying you will not tolerate this and want to change ISPs. See them sprint to fix the issue.
Or simply skip the annoying stuff and cancel and switch to BT, Orange or Virgin.
Thankfully as soon as I get into my new place I will be going straight back to BT. Untill then I'm stuk with ****ing Tiscali :(
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Asssassin X
Caldari
Mean Corp
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Posted - 2009.07.13 16:27:00 -
[7]
with bt here, been booted off a few times in the last 10mins
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Enforcer of the NBSI policy |
Rilwar
BlackStar Industrial
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Posted - 2009.07.13 16:31:00 -
[8]
The backbones! They do nothing!
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Mitnal was here. |
Abrazzar
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Posted - 2009.07.13 16:32:00 -
[9]
I had a disco, a failed character selection and some long lag both in-game and on the web page just a few minutes ago. Other pages worked fine, so it must have been EVE specific. I'm not with Tiscali.
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Ideas for: Mining
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CCP Navigator
C C P
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Posted - 2009.07.13 16:33:00 -
[10]
Hello everyone,
This problem appears to be a network issue external to Tranquility. The Operations Team are investigating the problem now so we shall bring you up to date when we know more.
Navigator
Senior Community Representative
CCP Hf, EVE Online
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TURBOman
Snuff inc
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Posted - 2009.07.13 16:33:00 -
[11]
having similar trouble, with AOL ;[
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Rilwar
BlackStar Industrial
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Posted - 2009.07.13 16:34:00 -
[12]
Originally by: TURBOman
having similar trouble, with AOL ;[
Well there's your problem right there.
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Mitnal was here. |
fkingfurious
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Posted - 2009.07.13 16:35:00 -
[13]
Damn those networks.
At least I know Tiscali haven't just decided that playing Eve on primetime contravenes their "Fair use" (yeah right) policy.
Cheers Navigator 
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Eclorc
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Posted - 2009.07.13 16:37:00 -
[14]
Same issue, twice mega lag + connection lost.
UK / BT connection also.
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Batolemaeus
Caldari
Free-Space-Ranger
Morsus Mihi
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Posted - 2009.07.13 16:48:00 -
[15]
Edited by: Batolemaeus on 13/07/2009 16:49:35
Originally by: fkingfurious
Are any other Tiscali "Customers" experiencing this issue or has something just gone horribly wrong with my Connection/Eve Install/Computer?
Tiscali has a long standing history of being brain amputated mouthbreathing [long list of insults].
I mean..when i started playing, tiscali was ****ing off eve players by throtteling, partly a reason why tq was set to accept connections on port 3724 additionally to standard port 26000..
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Originally by: CCP Prism X
In New Eden, EVE wins you.
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Blane Xero
Amarr
The Firestorm Cartel
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Posted - 2009.07.13 16:50:00 -
[16]
Tiscali is now owned by TalkTalk who also own Pipex, and AOLuk. Even though I am not having issues personally, I generally advise switching ISP as soon as possible.
_____________________________________
Haruhiist since December 2008
Originally by: CCP Fallout
:facepalm:
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Jim McGregor
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Posted - 2009.07.13 16:54:00 -
[17]
All I ever hear about tiscali is problems, problems, problems....
Get out now.
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Originally by: Roguehalo
Can you nano Titans?
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CCP Mindstar
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Posted - 2009.07.13 16:55:00 -
[18]
Hey guys,
As Navigator stated - we are looking at this at present and our network team is seeing if there is anything we can do. At first glance it looks like there is something funky going on in the internet backbone in London. The traffic counters over at London Internet Exchange are showing a fairly substantial drop in traffic at the moment, which would indicate some fairly big issues with the internet in general for those in the UK (which includes the EVE Server, Tranquility).
Mindstar.
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Leaving Eve
Boo Hoo Federation
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Posted - 2009.07.13 16:59:00 -
[19]
Edited by: Leaving Eve on 13/07/2009 17:03:13
Originally by: Lork Niffle
Ring them up saying you will not tolerate this and want to change ISPs. See them sprint to fix the issue.
Or simply skip the annoying stuff and cancel and switch to BT, Orange or Virgin.
I strongly recommend against Virgin.
edit: reasons.
They have a terrible throttling scheme whereby if you download 2GB before 10pm, they throttle you down to 1MB/s until midnight.
Latency occasionally becomes inexplicably high. This happens roughly once a week, and to ping google I get a result of over 180. So forget eve, streaming video, or basically using the internet.
There's the ****storm where they are colluding with Universal studios to call all their customers music pirates and file sharers.
Customer support for broadband is a 09 premium rate number, and I only have a mobile phone. When you get through to them you will often find that you know more than them. Very scripted and frustrating. "Have you turned your computer off and on again? YES!!! Just f**ing reset my whatever"
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Hunlight Faithus
Fatal Error.
DEFI4NT
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Posted - 2009.07.13 17:06:00 -
[20]
Hi there i used to be with tiscali after many fustrated hours on the phone they basicly said yeh we cut it off so you odn't clog the system up, good bye.
i been with fast now Linkage for about 1.5 years they are perfect tbh and amazing phone support when bt broke my line 
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[/url]
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Je'Nann
Soul Assassins
Delinquent Habits
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Posted - 2009.07.13 17:07:00 -
[21]
bt, tiscali and pipex are really bad.
on virgin at the moment and totally agree with previous poster. the evenings and weekends can get unplayable due to throttleing.
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Cypherous
Minmatar
Liberty Rogues
Rally Against Evil
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Posted - 2009.07.13 17:25:00 -
[22]
Nice alternative is O2 broadband for the UK with no caps whatsoever, works like a charm :)
Also you get a discount if you have a mobile phone with them even if its pay&go :P
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Mashie Saldana
BFG Tech
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Posted - 2009.07.13 17:36:00 -
[23]
I'm soo glad I'm with Virgin Media here in UK, no problems at all here.
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Adeline Grey
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Posted - 2009.07.13 17:39:00 -
[24]
I am so glad that I am the U.S. where our internet is cheap, has no caps or limits, and has a 99.9% uptime. Poor Euros. =(
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ArcTek Elite
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Posted - 2009.07.13 17:52:00 -
[25]
Does it say on the EVE client. (Checking Status) its next to your login before you play eve.
Eventually it will say Tranquillity and below that it tells you the Status is unknown.
Then it takes a few hours before you can go back online.
(Also with Tiscali )
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Tamasan
Gallente
E.M.P. Industries
Malum Exuro
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Posted - 2009.07.13 17:57:00 -
[26]
Originally by: Adeline Grey
I am so glad that I am the U.S. where our internet is cheap, has no caps or limits, and has a 99.9% uptime. Poor Euros. =(
Not for long if Comcast, TimeWarner and Cox have their way.
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Bettie Swollocks
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Posted - 2009.07.13 18:12:00 -
[27]
talktalk - no problems
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Alice Uberplatz
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Posted - 2009.07.13 18:13:00 -
[28]
I am a UK Tiscali customer, and guess what - kicked again!
I have sent repeated emails to their support and I am still waiting for something other than the automated response emails.
They have ever so friendly support call centre staff who just repeat "Tiscali does not have a policy of blocking any ports at all Mr B*****" (yeah, cheers for that, I heard and understood the first time).
When I finally got through to a Supervisor, he spent half an hour as a pure gopher between myself and their 2nd line IT. I have given them the address of the node that is losing packets quicker than banks lose money.
I would really appreciate it if someone from CCP (CCP Explorer?) could respond to this with a bit of feedback, especially after
http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1044980
that thread.
Appologies CCP, but the Vodaphone problem may be fixed - the Tiscali one still isn't.
any suggestions? (other than ditch them as I am 2 months away from location change and contract end)
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Flaxley
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Posted - 2009.07.13 18:44:00 -
[29]
http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1117206
I have been having similar issues glad i am not on my own here is a snipet from the tiscali forums:-
I hope some of the crap i have had to listen to from there IT department saves someone else the misery and depression of having to listen them :)
EVE Online Socket blocking
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Hi ive been playing eve for a little while now and ive started to come across some problems. when i run the game client it comes up with checking status and then when it finds the server "tranquility" the status is "unknown". i initially searched all the forums i could find on this problem and alot of the quick fixes were to reinstall the client, then to clear the cache etc, well i tried everything bar reinstalling my windows (which wasnt going to happen) then yesterday i was speaking to a friend of mine who has a friend in the gaming sector. well i was shocked with what i had found out. it appears that Tiscali block the port that Eve Online uses (port 26000) and the IP 87.237.38.200 at the times of 1600 (4pm) to 0000 (midnight). so after all my efforts and days scratching my head i came straight to this forum.
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Stauner
Caldari
The Voyage of the beagle
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Posted - 2009.07.13 18:55:00 -
[30]
Edited by: Stauner on 13/07/2009 18:57:21
This is awful!
I'm with pipex (tiscali) and I'm now back to the situation where I can't log on during prime-time which appears to be 6pm-midnight. They did this around 18 months ago, it's been ok (not great) since - this latest pile of 5h1t3 might be due to the merger with talktalk.
Someone up there ^ recommended FAST - I'm ringing them tonight.
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