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Kasriel
62
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Posted - 2012.05.25 12:12:00 -
[1] - Quote
i realise you're a busy guy but there are some things that really do need to be addressed, i don't post on the forums often the last time i posted this much was incarna - i hope that gives you an idea just how much i dislike what is happening right now.
i won't cut and paste the entire thing but i'll url=http://community.eveonline.com/devblog.asp?a=blog&nbid=2672]link it here[/url], i also won't make a secret that i hate the new UI and it has essentially ruined the 'fun' in the game for me as a T2 builder but i'll accept that many people may like it, i want CCP to accept and admit that there are a good portion of people who do not and to come to a compromise with them, namely a checkbox to disable it. but i digress
CCP Hellmar wrote:Somewhere along the way, I began taking success for granted. As hubris set in, I became less inclined to listen to pleas for caution. Red flags raised by very smart people both at CCP and in the community went unheeded because of my stubborn refusal to allow adversity to gain purchase on our plans
look at the current situation, CCP have pushed out a feature that has caused massive amounts of complaints on the forum, not counting all the seperate threads (like this one) the main 3 are at 48, 44 and 41 pages respectively with very little CCP input addressing the people who do not want this feature.
you have 20 pages in the feedback thread about this feature, listing all manner of problems and people saying that it isn't ready. yet you push it out anyway.
[quote=CCP Hellmar]IGÇÖm sharing these revelations with you now because itGÇÖs taken this long to transform them into action. From all this self-reflection, a genesis of renewal has taken root, a personal and professional commitment to restore the partnership of trust upon which our success depends...
What I can say for now is that weGÇÖve taken action to ensure these mistakes are never repeated...
getting there is not an entitlement. It will take hard work, open communication and, above all else, collaboration with you...
The greatest lesson for me is the realization that EVE belongs to you, and we at CCP are just the hosts of your experience...
ItGÇÖs not what you say, itGÇÖs what you do
From now on, CCP will focus on doing what we say and saying what we do. That is the path to restoring trust and moving forward[quote]
Every EVE player should know those words. i'm sure they were hard to say, they certainly seemed heartfelt, it's why myself and others came back to the game, started working to build that trust again, cruicible was an excellent start it really was, CCP really seemed to be doing what they were saying and saying what they were doing. escallation was good, so are most the features in inferno, the new stealth bomber models are fantastic, the fact you guys have - i've read - finally made more POS modules nameable is great, the missile launchers are great (might want to look at the hawk though, the ones on the end of it's wings look off) even the fact your listening to some of the feedback about the unified inventory is great.
but what's not great is the wall of silence anybody who doesn't like the UI and says so gets. what's not great is the way that we're being told "shift click fixes it, k?" when it doesn't. what's not great is the way that so far CCP have refused to even admit that the best way to solve this problem is to make the new inventory optional so that the people who like the new inventory and who it IS a good feature for can use it, but the people who don't can use the old one. what isn't great is the way CCP ignored weeks of feedback from SiSi about the UI and pushed it live then acted surprised when it broke a MAJOR feature of the game for many people.
Hillmar take some time. reply to this please, put some of my concerns at rest, that's all i want, i want a genuine interaction to give you a chance to explain why you and CCP have by your actions gone back on your promises to listen to us to and to work with us to make this game as amazing as we know it can be. personally my subs are canceled right now i want you to give me a reason to change that, i want to know that you aren't going to completely ignore and ruin a bunch of peoples experience in EVE for the sake of a UI.
once again i'm not saying that the new UI should be removed completely, i'm saying it should be made optional so that everybody is happy. surely everybody can see that |

Marcus Harikari
Guitar Players of EVE
45
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Posted - 2012.05.25 12:15:00 -
[2] - Quote
can i has your stuffs? |

Kasriel
62
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Posted - 2012.05.25 12:16:00 -
[3] - Quote
i knew i forgot something, no you can't have my stuff, if CCP don't give me a reason to stay i'll be giving it to people i actually like ;) |

Roime
Shiva Furnace Dead On Arrival Alliance
796
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Posted - 2012.05.25 12:19:00 -
[4] - Quote
If you wait a few days your bot programmer will fix the bot for you. Meanwhile, use any of the other whine threads or just stop flooding the forum with your tears.
Gallente - the choice of the interstellar gentleman |

Ammzi
Imperial Guardians The Aurora Shadow
1010
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Posted - 2012.05.25 12:20:00 -
[5] - Quote
I think it's fine once you get used to it. It's a quite fundamental part of the game they changed and I felt really clumsy the first few times, but then you get used to it.
quote CCP Spitfire
"Hello Im Blue,"
|

Kasriel
64
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Posted - 2012.05.25 12:21:00 -
[6] - Quote
Roime wrote:If you wait a few days your bot programmer will fix the bot for you. Meanwhile, use any of the other whine threads or just stop flooding the forum with your tears.
first i don't bot, i never have and i think people that do are missing the point of the game.
second i'm not saying OMG GET RID OF THE UI IT'S TERRIBLE, i'm saying make it optional
third the point of this thread isn't to complain about the UI as CCPs direction here, even if you love the UI surely you can see that they're going back on some pretty important promises for every player here? |

Spurty
D00M. Northern Coalition.
275
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Posted - 2012.05.25 12:28:00 -
[7] - Quote
Hellmar is busy but sent me here to report his reply: *BUuUURP*
Now stop calling people out on forums and go play ---- CONCORD arrested two n00bs yesterday, one was drinking battery acid, the other was eating fireworks. They charged one and let the other one off. |

Tippia
Sunshine and Lollipops
7336
|
Posted - 2012.05.25 12:31:00 -
[8] - Quote
Roime wrote:If you wait a few days your bot programmer will fix the bot for you. Oh look, it's this idiotic argument. It's really spreading like wildfire among those not gifted with sentient thought. 
You realise, of course, that the complaints are largely about things that botters are not concerned with and that, if anything, bots will probably be easier to make with the new UI? Oh wait. Sentient thought. Sorry, forgot. GÇ£If you're not willing to fight for what you have in GëívGëí you don't deserve it, and you will lose it.GÇ¥
Shift-click does nothing GÇö why the Unified Inventory isn't ready for primetime. |

Kasriel
64
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Posted - 2012.05.25 12:34:00 -
[9] - Quote
Spurty wrote:Hellmar is busy but sent me here to report his reply: *BUuUURP*
Now stop calling people out on forums and go play
i'd love to, except the UI is terrible for me and has turned what was a fun game for me into something i'd prefer to avoid, i've tried using it, i've given it two days to "get used to" i've tried to be impartial about it and give it a chance but it simply isn't as good for my needs as the old inventory system was.
and normally i would avoid 'calling people out' but considering it's his promises that are being broken i think it's quite justified to want him to respond to that |

Bane Nucleus
The Kairos Syndicate Transmission Lost
57
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Posted - 2012.05.25 12:45:00 -
[10] - Quote
To the OP....suck it up buttercup |

Sentient Blade
Walk It Off Imperial Ascension
386
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Posted - 2012.05.25 12:52:00 -
[11] - Quote
You can't compare Incarna with the Unified Inventory, as god-awful as it is.
The unified inventory was not a business strategy, signed off at high levels that drains money from players. Instead it was simply an attempt at making something better for the players that got seriously screwed up somewhere in coding. Which is forgiveable.
Although someone needs to be slapped upside the head for ignoring the Sisi feedback. |

Iamien
Dreddit Test Alliance Please Ignore
180
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Posted - 2012.05.25 12:53:00 -
[12] - Quote
Here is the gist of what the internal line is. "we'll watch what they do, not listen to what they say". |

Elijah Bry'an Baudoin
EVE Exchange
6
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Posted - 2012.05.25 12:54:00 -
[13] - Quote
Have you tried emailing him directly? |

Roime
Shiva Furnace Dead On Arrival Alliance
796
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Posted - 2012.05.25 12:54:00 -
[14] - Quote
Tippia wrote:Roime wrote:If you wait a few days your bot programmer will fix the bot for you. Oh look, it's this idiotic argument. It's really spreading like wildfire among those not gifted with sentient thought.  You realise, of course, that the complaints are largely about things that botters are not concerned with and that, if anything, bots will probably be easier to make with the new UI? Oh wait. Sentient thought. Sorry, forgot.
It was not an argument, it's a fact. Like you said yourself, bots will adapt soon. Some people seem to have difficulties.
Spamming the forums with whine is not exactly sentient behaviour either.
Gallente - the choice of the interstellar gentleman |

Iamien
Dreddit Test Alliance Please Ignore
180
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Posted - 2012.05.25 12:54:00 -
[15] - Quote
Sentient Blade wrote:Although someone needs to be slapped upside the head for ignoring the Sisi feedback.
Sisi to CCP is for mass testing the technical implementation, not the design. Therefore, they disregard feedback on the design, and proceed to polish the turn until it becomes a flawless turd.
|

Tippia
Sunshine and Lollipops
7339
|
Posted - 2012.05.25 12:57:00 -
[16] - Quote
Roime wrote:It was not an argument, it's a fact. No, it's not. It's just blatant idiocy.
Quote:Spamming the forums with whine is not exactly sentient behaviour either. So stop doing it. You only reinforce the point. GÇ£If you're not willing to fight for what you have in GëívGëí you don't deserve it, and you will lose it.GÇ¥
Shift-click does nothing GÇö why the Unified Inventory isn't ready for primetime. |

Vera Algaert
Republic University Minmatar Republic
150
|
Posted - 2012.05.25 12:57:00 -
[17] - Quote
Kasriel wrote:third the point of this thread isn't to complain about the UI as CCPs direction here, even if you love the UI surely you can see that they're going back on some pretty important promises for every player here?
design by committee doesn't work, design by democracy is even worse.
removing the new inventory UI will lead to just as many rage threads from those of us who love it
giving the option to have both only results in maintenance issues further down the road (due to having to maintain two codebases) and will set a precedent that will force CCP to make every UI change optional.
people said the same things they say now about the new inventory UI about the new neocom when it was released - and CCP made the experience that after a few patches (fixing excessive blinking of buttons, fixing some bugs) most people went on happily with their lives.
if the concept art we saw at FF is any indication of where things are heading we will see a lot more UI changes (with accompanying protests) in the future.
Do you want to freeze the pre-Incarna client UI and maintain it as a separate mode for the next five years?
Or do you want to allow people to choose any combination of UI elements they desire? old necom, new contracts interface, old mail interface, new inventory, no debuff indicator? At that point you will not only have a buggy dependency nightmare, you'll also have the paradox of choice set in.
The only "constructive" solution to that dilemma would be to allow addons to modify the EVE UI - and bolting such functionality on at this point would probably be a huge engineering effort. |

Kasriel
70
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Posted - 2012.05.25 12:59:00 -
[18] - Quote
Sentient Blade wrote:You can't compare Incarna with the Unified Inventory, as god-awful as it is.
The unified inventory was not a business strategy, signed off at high levels that drains money from players. Instead it was simply an attempt at making something better for the players that got seriously screwed up somewhere in coding. Which is forgiveable.
Although someone needs to be slapped upside the head for ignoring the Sisi feedback.
actually yes you can compare Inferno to Incarna.
Content? not so much. sure, i won't argue that. but process? totally.
develop feature put it on test server ignore feedback push buggy release live anyway force everybody to use it bury head in sand when people complain
see? it's on those grounds that i want to hear what if not Hillmar then somebody high up the food chain has to say about this.
Elijah Bry'an Baudoin wrote:Have you tried emailing him directly?
if i knew his email i would love to. |

Vera Algaert
Republic University Minmatar Republic
150
|
Posted - 2012.05.25 13:04:00 -
[19] - Quote
also emailing the CEO over a UI change is extremely ridiculous - he does business strategy, not client development.
if you want to complain to anyone who is high on the corporate ladder, then complain to Unifex as that is his domain/responsibility. |

Kasriel
70
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Posted - 2012.05.25 13:05:00 -
[20] - Quote
Vera Algaert wrote:Kasriel wrote:third the point of this thread isn't to complain about the UI as CCPs direction here, even if you love the UI surely you can see that they're going back on some pretty important promises for every player here?
design by committee doesn't work, design by democracy is even worse. removing the new inventory UI will lead to just as many rage threads from those of us who love it giving the option to have both only results in maintenance issues further down the road (due to having to maintain two codebases) and will set a precedent that will force CCP to make every UI change optional. people said the same things they say now about the new inventory UI about the new neocom when it was released - and CCP made the experience that after a few patches most people went on happily with their lives. if the concept art we saw at FF is any indication of where things are heading we will see a lot more UI changes (with accompanying protests) in the future. Do you want to freeze the pre-Incarna client UI and maintain it as a separate mode for the next five years? Or do you want to allow people to choose any combination of UI elements they desire? old necom, new contracts interface, old mail interface, new inventory, no debuff indicator? At that point you will not only have a buggy dependance nighmare, you'll also have the paradox of choice set in.
so by your logic we shouldn't have the ship hanger correct? and we should have the NeX store in full swing by now with 'gold' ammo and ships for anybody with the cash right? because it'll cause issues down the road maintaining two code bases yeah? and it makes the precedance that CCP should make graphical changes optional? because people said the same thing about the Trinity graphics engine update not running on slower machines but they got used to it a few patches down the line and got on with their lives.
sorry i don't mean to attack you directly but you can spin that argument about the entire Incarna mess, sure it might take a little more work to run both side by side for the time being - but it would keep everybody happy till the "new" inventory system is usable to the same level as the old one - which right now it isn't. |

Tippia
Sunshine and Lollipops
7343
|
Posted - 2012.05.25 13:05:00 -
[21] - Quote
Vera Algaert wrote:people said the same things they say now about the new inventory UI about the new neocom when it was released - and CCP made the experience that after a few patches most people went on happily with their lives. Actually, CCP made the experience that people are still complaining about it because the functionality is still lost.
There's also quite a huge difference in how much functionality is lost between the two GÇö inventory management affects pretty much everything in EVE that isn't just communication (which, incidentally, is what the loss of functionality in the neocom covers). The way they've crippled the inventory management isn't really something you get used toGǪ or well, it's the kind of thing you get used to in the same way as you get used to having lost both feet.
Quote:if the concept art we saw at FF is any indication of where things are heading we will see a lot more UI changes (with accompanying protests) in the future. No. That will all depend on how much functionality they ditch in the process.
Quote:Do you want to freeze the pre-Incarna client UI and maintain it as a separate mode for the next five years? Funny that you should mention that, since one of the main outcomes of the Incarna d+¬b+ócle was that they had to reimplement the old UI and live with the idea of maintaining both it and the CQGǪ
Incarna showed that there is absolutely value in telling CCP that their assumptions are flawed and that they need to go back to the drawing-board to give us back parts of the UI that they wanted to remove. There is absolutely no reason why they couldn't maintain the old functionality in the new system, and there are plenty of reasons why dumping functionality is a bad thing that will cost you more than trying to keep it. GÇ£If you're not willing to fight for what you have in GëívGëí you don't deserve it, and you will lose it.GÇ¥
Shift-click does nothing GÇö why the Unified Inventory isn't ready for primetime. |

Kasriel
70
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Posted - 2012.05.25 13:06:00 -
[22] - Quote
Vera Algaert wrote:also emailing the CEO over a UI change is extremely ridiculous - he does business strategy, not client development.
if you want to complain to anyone who is high on the corporate ladder, then complain to Unifex as that is his domain/responsibility.
and again i'm not complaining about simply the UI, it's the process and the fact that it's Hillmars promises that are being broken here, not Unifex |

Nate Guralman
Blue Republic RvB - BLUE Republic
18
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Posted - 2012.05.25 13:06:00 -
[23] - Quote
Kasriel wrote:once again i'm not saying that the new UI should be removed completely, i'm saying it should be made optional so that everybody is happy. surely everybody can see that
So you're saying that the EVE developers should develop a game that makes everyone happy? Options can be setup so everyone can play the way they want? That works for little things like Walking in Station vs Ship Spinning, and possibly even New vs Old Inventory UI, but where do you draw the line? Do you let carebears turn on an option so they can't be suicide ganked? Do implement a system to can flipping or ninja looting? Do you put rules in place to prevent contract scamming? Add swords and magic for those who'd rather play in a fantasy world?
I think you see where I'm going with this. It's just not possible to make everybody happy. The best CCP can do is implement their vision of a space simulator, and let players in. Players then decide whether or not they want to play in the world CCP has created.
Kasriel wrote:i'd love to, except the UI is terrible for me and has turned what was a fun game for me into something i'd prefer to avoid,
Are you actually claiming that the change in the Inventory UI has made EVE unplayable for you? Seriously?
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Fabulousli Obvious
State War Academy Caldari State
305
|
Posted - 2012.05.25 13:09:00 -
[24] - Quote
Tired of it all.
Good Luck in your efforts to resolve this. I think that God, in creating man, somewhat overestimated his ability. In all matters of opinion, our adversaries are insane. ~~ Oscar Wilde, writer, d. November 30, 1900 |

Tippia
Sunshine and Lollipops
7343
|
Posted - 2012.05.25 13:10:00 -
[25] - Quote
Nate Guralman wrote:So you're saying that the EVE developers should develop a game that makes everyone happy? Options can be setup so everyone can play the way they want? That works for little things like Walking in Station vs Ship Spinning, and possibly even New vs Old Inventory UI, but where do you draw the line? Do you let carebears turn on an option so they can't be suicide ganked? Do implement a system to can flipping or ninja looting? Do you put rules in place to prevent contract scamming? Add swords and magic for those who'd rather play in a fantasy world? Yeah, that's gameplay you're talking about, not interface design. Two sliiiiightly different things.
Yes, providing people with the options to customise their UI to their preference is the right thing to do. No, providing people with the options to customise their rule-set doesn't make sense. They're not the same thing.
Quote:The best CCP can do is implement their vision of a space simulator, and let players in. Players then decide whether or not they want to play in the world CCP has created. This isn't about the world, though, and the best CCP can do is listen to how the players want to interface with that world. Dropping functionality for no good reason does not qualify.
Since you're prone to hyperbole, try this one on for size: in Inferno 1.5, they are removing all graphics for a purely sound-based game. Is that still CCP doing the best they can do? GÇ£If you're not willing to fight for what you have in GëívGëí you don't deserve it, and you will lose it.GÇ¥
Shift-click does nothing GÇö why the Unified Inventory isn't ready for primetime. |

Kasriel
70
|
Posted - 2012.05.25 13:12:00 -
[26] - Quote
Nate Guralman wrote:Kasriel wrote:once again i'm not saying that the new UI should be removed completely, i'm saying it should be made optional so that everybody is happy. surely everybody can see that So you're saying that the EVE developers should develop a game that makes everyone happy? Options can be setup so everyone can play the way they want? That works for little things like Walking in Station vs Ship Spinning, and possibly even New vs Old Inventory UI, but where do you draw the line? Do you let carebears turn on an option so they can't be suicide ganked? Do implement a system to can flipping or ninja looting? Do you put rules in place to prevent contract scamming? Add swords and magic for those who'd rather play in a fantasy world? I think you see where I'm going with this. It's just not possible to make everybody happy. The best CCP can do is implement their vision of a space simulator, and let players in. Players then decide whether or not they want to play in the world CCP has created. Kasriel wrote:i'd love to, except the UI is terrible for me and has turned what was a fun game for me into something i'd prefer to avoid, Are you actually claiming that the change in the Inventory UI has made EVE unplayable for you? Seriously?
yes i actually am, it's turned a large part of what my game was into something that is annoying at pretty much every level for me. inventory management. and no i'm not saying we make everything optional.
i'm saying that when you completely rework an interface issue you make THAT optional. you know like they did with captains quarters. or like they did with the trinity graphics update to begin with - anybody else remember the "low graphics" client that was available for quite some time afterwards?
also your comparing a matter of interface and graphics to gameplay mechanics. thats like comparing what colour the walls are to the size/shape of the house. |

Mai Khumm
Apple Construction Inc Northern Associates.
213
|
Posted - 2012.05.25 13:16:00 -
[27] - Quote
Adapt or biomass... "Being drunk is a good disguise. I drink so I can talk to a**holes. This includes me." |

Kasriel
77
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Posted - 2012.05.25 13:19:00 -
[28] - Quote
Mai Khumm wrote:Adapt or biomass...
because heavens forbid i should want to keep the game from going downhill or hold somebody accountable for promises they made the community right? much easier to just roll over and accept whatever i'm given |

Roime
Shiva Furnace Dead On Arrival Alliance
796
|
Posted - 2012.05.25 13:26:00 -
[29] - Quote
Tippia wrote:Roime wrote:It was not an argument, it's a fact. No, it's not. It's just blatant idiocy.
You like arguing, don't you? "Bot programmers will fix the bots in a few days" is a fact.
Suggesting that our dear OP is a botter is just trolling.
Quote:So stop doing it. You only reinforce the point.
Botters have a clear motivation to cause a shitstorm over this UI change. Unlike for us, the players, EVE really is broken for them. Their revenue-creating programs don't work, until their bots are fixed. These people undoubtedly masquerade here as butthurt players and aim to fuel the fire. They are not interested in CCP or playerbase, other than as a means of low-effort extra income.
Second group are players who really resist change, have difficulties in adapting, and just aren't very good with computers. When you combine this with serious entitlement delusions, inability to express opinions in a mature manner and internet anonymity, a rage of shitpoasting ensues. Their concerns, however, are legit, CCP could have at least released some videos on how to use the new UI, implemented tool-tip help or whatever is normally done to help people adapt, standard change management.
Third group, a minority among the whiners, are people who reveal bugs and inconsistencies in the UI and report them back to CCP. Why these were not handled properly before release is beyond us all, probably has a lot to do with Jon Lander and Inferno being his first expansion, ie. hammering things through for personal/career/ego/position reasons. Some of these, you included/especially, are opinion leaders. Many people follow them, and form their opinions based on the example shown by respected community members.
Fourth, and by far the largest group, are players who are indifferent to inventory interface changes or adapted to it at first sight. For them, or us, this forum rage is ridiculous, inflammatory to our gaming experience and when it reaches a point where reasoning with whiners becomes impossible, resort to trolling.
Take care.
Gallente - the choice of the interstellar gentleman |

Elijah Bry'an Baudoin
EVE Exchange
6
|
Posted - 2012.05.25 13:26:00 -
[30] - Quote
Kasriel wrote:Elijah Bry'an Baudoin wrote:Have you tried emailing him directly? if i knew his email i would love to. I have his email address, it's also freely available on the Internet.
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