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Thread Statistics | Show CCP posts - 1 post(s) |
De Vito
Mythos Corp
RAZOR Alliance
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Posted - 2009.08.02 12:10:00 -
[241]
Edited by: De Vito on 02/08/2009 12:10:56
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Mysterious Deteis
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Posted - 2009.08.02 12:26:00 -
[242]
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Valuv
Dark Ascendancy
The Council.
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Posted - 2009.08.02 12:44:00 -
[243]
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Xavius IV
Free-Space-Ranger
Morsus Mihi
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Posted - 2009.08.02 12:50:00 -
[244]
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Thodoros
Mythos Corp
RAZOR Alliance
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Posted - 2009.08.02 12:53:00 -
[245]
Edited by: Thodoros on 02/08/2009 12:53:44
Sort out the jump clones issues and our skillpoints that we lose.
We should be able to be reimbursed on skillpoints and implants regardless if is not on session logs.
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Yoohan Urac
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Posted - 2009.08.02 12:59:00 -
[246]
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Vampire Bulwei
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Posted - 2009.08.02 12:59:00 -
[247]
Free-Space-Ranger
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Joe Widowmaker
Quantum Industries
RAZOR Alliance
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Posted - 2009.08.02 12:59:00 -
[248]
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Mojo'tom
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Posted - 2009.08.02 13:06:00 -
[249]
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Altaree
The Graduates
Morsus Mihi
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Posted - 2009.08.02 13:17:00 -
[250]
It has gotten to the point that you just auto escalate because you KNOW that the low level GM isn't going to read your petition. Or that is the general impression in the experienced world. There is a major lack of faith in the low level GM population.
--Altaree
Eve University |
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Xorth Adimus
The Perfect Storm
Gentlemen's Club
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Posted - 2009.08.02 13:21:00 -
[251]
Edited by: Xorth Adimus on 02/08/2009 13:23:19
 Quote:
- Clear rules and policies (I think there is only policy about reimbursment which is vague and doesnt a mean a **** with äour logs dont show nothingô generic answer)
- Proper training of all GMs
- IA dept. Actually doing their job and start slaping GM dept for their mistakes
Complete lack of faith, I never bother with GMs when some ingame issues occur as I know they wont read it or deal with it and will send out the generic...
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Aurora Spacefarer
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Posted - 2009.08.02 13:30:00 -
[252]
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GashaSerb
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Posted - 2009.08.02 13:41:00 -
[253]
Edited by: GashaSerb on 02/08/2009 13:42:18
vote pro
Dont know where is my tumb up 
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indianheart
Mythos Corp
RAZOR Alliance
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Posted - 2009.08.02 13:48:00 -
[254]
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Splithorizon
The Graduates
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Posted - 2009.08.02 13:58:00 -
[255]
I like this product.
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sol murgs
The Arrow Project
Morsus Mihi
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Posted - 2009.08.02 13:59:00 -
[256]
I have given up on getting any sort of inteligent response from GM's so that I no longer bother to petition anything.
Also, zee logs show nothing.
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Vuk Lau
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Posted - 2009.08.02 14:00:00 -
[257]
Edited by: Vuk Lau on 02/08/2009 14:05:12
Originally by: LaVista Vista
Vuk, I love ya man, but this could easily have been done better.
I see that you point out that the GM department ****s up a lot. You pull out one of the better examples from this year, and yeah, that was a ****up.
You also mention IA, which you have basically no idea what has been doing. How do we know if GMs aren't getting warnings for their ****ups? Fact is that we don't.
You are pointing out a problem, which is communication. But you are trying to make it into an issue which you think the CSM can solve.
How are you going to approach CCP about this, without making the CSM into seeming like a bunch of bitter people who were told that the logs shows nothing?
Well even if they are getting warning/fines which I am 99% positive they dont, I still dont see any improvement, and I must add that my experience with CCP/GM dept goes back to 4S Corporation name scandal.
I am so said that NDA, TOS, EULA etc. tied my hands, but you cant believe the ammount of GM **** I received in last 12 hours.
Communication is not the problem, problem is that GM dept S.U.C.K. and ofcourse I am not delusional to believe that CSM can use magic wand and solve the problem. I am sure CCP is aware of the issue, but I am also sure they are not aware/or just dont care cause subscriptions are going up of the size of the problem. CSM can (atleast I believe, and thats why I ran for CSM) show them about importance of the issue.
Yes people are whining about the logs, but logs are the least of the problem here.
And for the end, yes I agree that this could be done a much better. If I was not CSM delegate and someone who represent at least my corporation and my alliance this thread would be much much worse (in terms of civilness sp?).
Sadly my gametime is severely limited last couple of weeks due to RL stuff so I didnt had much free time to made more detailed and explicit thread on time to meet deadline to raise this issue for Iceland meeting.
Also as I said I met many CCP guys and you can see in everyone of them passion about EVE and they really made something unique, the game without any competition. Also the maturity and hospitality they showed towards CSM was nothing but exceptional. But before CSM delegate I am first a customer, and purpose of bringing this issue was to make whole EVE experience better to everyone, both players and CCP.
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Kaito Haakkainen
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Posted - 2009.08.02 14:11:00 -
[258]
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Dreadmuppet Four
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Posted - 2009.08.02 14:26:00 -
[259]
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Lauriers
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Posted - 2009.08.02 14:27:00 -
[260]
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RedSplat
Heretic Army
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Posted - 2009.08.02 14:29:00 -
[261]
Edited by: RedSplat on 02/08/2009 14:32:46
Some of the low level GM's are very uninformed.
Worse, a large percentage of them seem to exhibit bias, although this could be the above.
A particular issues lies with Missionrunners successfully petitioning to have missions reset and ships reimbursed when according to CCP policy they should not have such carried out.
Its really rather damning when someone gloats they know a GM and guess what, a few days later something happen that runs contrary to established policy.
Special interest and Knowledge
There is STILL a real problem with players having access to information they shouldn't have.
Recently the AGGRO alliance forums were compromised and it was exposed that they had been informed by someone working for CCP that Motherships were going to be re-designed in the next big patch and a price spike was likely.
More recent still are grumblings about the owner of ScrapHeapChallenge, specifically the banning of individuals from a private forum using knowledge only available to a GM or CCP employee.
EDIT:
It would be nice if IA actually functioned as it should, they have a reputation for ignoring anything that isnt going to make a splash when they commit it to the bin.
Originally by: CCP Mitnal
I don't sleep.
I am always here.
Watching.
Waiting.
Originally by: CCP Mitnal
it does get progressively longer.
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Wap Pie
The Graduates
Morsus Mihi
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Posted - 2009.08.02 14:31:00 -
[262]
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Shammyra
The Arrow Project
Morsus Mihi
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Posted - 2009.08.02 14:53:00 -
[263]
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ChinaWillGrowLarger
Heretic Command
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Posted - 2009.08.02 15:05:00 -
[264]
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x psy
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Posted - 2009.08.02 15:10:00 -
[265]
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FlyingSpoonyBadger
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Posted - 2009.08.02 15:11:00 -
[266]
Originally by: Altaree
It has gotten to the point that you just auto escalate because you KNOW that the low level GM isn't going to read your petition. Or that is the general impression in the experienced world. There is a major lack of faith in the low level GM population.
IMO this is definitely true. I haven't been playing as long as some of you guys but hell I've seen a lot of bad calls on the part of the GM's some of which have lead to long term players quitting the game which is the saddest of all things as player retention should surely be a high priority.
I have seen two major issues one where a player I know took a screen shot of him in his ship 15 minutes (by screen clock) after he was podded to offer supporting evidence of the fact he had no control over his ship loss and was then told he faked the image to get a reimbursement.
Second of someone deliberately manipulating the character bazaar to make it look like someone had accepted isk and then not transferred a character. The victim was banned from the game and then when the GM's actually realized that the post was an edited one when his account was reinstated he had 6 billion isk negatively adjusted from his account. Nothing was done to the player who faked the post on the bazaar and the victim was never given the isk back.
There are some awesome GM's who clearly take a lot of pride in their work but to be honest the "auto escalate my complaint" attitude of many players is well founded and based on recieving one too many copy paste responses.
EVE is too good a game to let this continue. 
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Elminsters Hat
The Arrow Project
Morsus Mihi
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Posted - 2009.08.02 15:12:00 -
[267]
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Rangar
The X-Trading Company
RAZOR Alliance
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Posted - 2009.08.02 15:13:00 -
[268]
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IvorBigGun
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Posted - 2009.08.02 15:21:00 -
[269]
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Drakona Malchon
Free-Space-Ranger
Morsus Mihi
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Posted - 2009.08.02 15:22:00 -
[270]
Combat Op Director
Free-Space-Ranger
Corporate Homepage
onlinegaming since 1998
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