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Leaving Eve forever. Tried putting this in my cancellation reason.

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strikethree Purple Passion Procurements 0	Posted - 2012.06.07 19:47:00 - [1] - Quote I am cancelling my subscription due to my belief that the chronic problems that I have witnessed will never be addressed. They cover two main categories, Quality Control and Resource Usage. Quality control Constant patching. Patches are not an acceptable form of Quality Control. Yes, I know that current business management practices say that the business will make more money if they let the users be beta testers (lots of game companies are doing this). Try calculating how much money is being made from me when I cancel my subscription over issues caused by being a beta tester. Respect me and give me a quality product for my money. Seriously. Downtimes after major upgrades have never once been managed successfully. There is always a GÇ£last minute rushGÇ¥ to get things working which always extends downtimes by significant amounts. A serious company would take steps to ensure that such transitions would go smoothly. If they had succeeded even once, I might believe they are actually taking stepsGÇª but the results speak for themselves. There are at least three different methods of patching that I am aware of. There is the in-game version where the patch downloads from within Eve itself. There is the newest version, aka the Eve Launcher. And finally, the most annoying one of all, is the 5mb downloader that must be downloaded in order to get an 8mb patch. I will discuss the last one more in the Resource Usage section. Recurring bugs are a huge problem. Sound. Need I say more? No, but I will. I recall a little over two years ago when the sound system was absolutely broken. For a year. Yes, an entire year. I had to turn off the in-game sound on all of my computers (2 desktop and 1 laptop) for an entire year so I could play the game. Even now, after certain patches, I get weird static sounds periodically or sounds that do not play at the proper level orGÇª meh. I suspect the sound system needs to be reprogrammed from scratch by someone who actually has experience writing such code. I do not mean to hurt the feelings of the coder who wrote the sound system but seriously, give it up. Let someone who is competent do it. Sideways warp effects. I did not experience this bug at all when I first started playing. It is now a regular feature that keeps resurfacing. Not once or twice but constantly. I am unsure but it could be every third patch unless the moon is eclipsing a planet or there is a supernova in M61 that also coincides with the day of the week being a Tuesday. You can assure me that this is permanently fixed but the track record says clearly otherwise. Resource usage Network resources are abused in a grossly incompetent manner. The constant patching is a problem but read the part above about the 5mb downloader for an 8mb patch. When that method was in the heaviest use, I was on GÇ£broadbandGÇ¥ that was roughly equivalent to a 56k modem. Yeah, I was not a happy camper. The other item in network resource usage is the inventory. A few (6?) months ago, I would dock and it would take 10 seconds or more for my ships to show up. It is generally reduced to 5 seconds or less now, but why is it not immediate (like it used to be!)? It seems that every time I dock, the client is downloading all of the inventory. If this is the case, it is grossly incompetent. Once the initial data is downloaded, the client should only get fresh data when there are changes, and that data should only be a delta. A periodic refresh, possibly time based (every hour?), could be implemented without serious problems. The only computer based resources that frustrate me to death are the graphics. Okay, being pretty is important. I can understand and deal with that even if I do not respect it. Something is seriously wrong when a Macbook Pro made in 2010 overheats on a silly space-sim game while being able to play halflife 2 or more modern games without any real issues. I am sure that the graphics are more cutting edge now-a-days but the half life 2 (Source) engine could be swapped out from whatever graphics engine is currently being used and almost nobody would notice a difference in graphics quality. Yes, I travel around the world a LOT and I can not bring my desktop computer or home network connection with me. Resource usage is a massive problem for me. Hm. Why not? LetGÇÖs throw in something recent so the message is clear: The recent inventory management screen. People complained. People made suggestions. People showed how it could be implemented without causing major issues for people. All of it was soundly ignored. The new inventory management was sent out despite some minor bugs and it was made NON-OPTIONAL. Arrogance at its finest. For myself, I actually mostly like it despite the minor bugs but there is one major issue that I have with it. My shipGÇÖs cargo bay. I am unsure why my brain works this way, but I need to have a shipGÇÿs cargo bay. Perhaps it is a mental separation that I need because, in my mind, the game is ship-centric. I do not know. Tweaking an inventory management screen is NOT a ship's cargo bay. I have tens billions of ISK worth of resources, ships, etc. in my hangars (no, I am not giving it away, it will rot). I have been playing this game for a fairly long time. I have made lots of friends. At some point in an abusive relationship, the person being abused needs to say enough. Well, I am saying it now. Enough! To all of the capsuleers I have interacted with (positively and negatively), I will have fond memories of you. To CCP, well, let's just say that seeing your name on ANYTHING will assure me that I should stay far far away. Good bye and good luck to all.
Kijo Rikki Killboard Padding Services 13	Posted - 2012.06.07 19:49:00 - [2] - Quote But! .....but that's only two strikes.
jason hill The Riot Formation Get Off My Lawn 90	Posted - 2012.06.07 19:49:00 - [3] - Quote stuff ! can i have ?
Richard Desturned GoonWaffe Goonswarm Federation 854	Posted - 2012.06.07 19:49:00 - [4] - Quote generic "stuff" reply eh
Marlona Sky Massive PVPness Psychotic Tendencies. 1078	Posted - 2012.06.07 19:49:00 - [5] - Quote Get ready to have your thread turbo trolled... Remove local, structure mails and revamp the directional scanner!
Onyx Nyx Perkone Caldari State 22	Posted - 2012.06.07 19:50:00 - [6] - Quote Ah, you should have gone with a PC laptop, you'd have none of these issues you describe.
baltec1 1367	Posted - 2012.06.07 19:52:00 - [7] - Quote Name another MMO that doesn't inject bugs. Hell, many of the big single player games are coming out with some rather massive bugs these days.
Korsiri Mousetrap Building Inc. 40	Posted - 2012.06.07 19:54:00 - [8] - Quote if anything's left from the other two.... ur stuffz i can haz?
Kijo Rikki Killboard Padding Services 13	Posted - 2012.06.07 19:55:00 - [9] - Quote baltec1 wrote: Name another MMO that doesn't inject bugs. Hell, many of the big single player games are coming out with some rather massive bugs these days. Best. Glitch. Ever. http://youtu.be/fEh3N__hJ5E?t=2m22s
Ex0101 Federal Defense Union Gallente Federation 13	Posted - 2012.06.07 19:56:00 - [10] - Quote I was giving it a fair read until I got to 2010 Macbook Pro. Maybe next time you want to be a gamer, get a gaming system?
Taresh Quickfingers Tartarus Ventures Surely You're Joking 1	Posted - 2012.06.07 20:00:00 - [11] - Quote May I gain access to your bank account so that I might lose it all in blinks?
Rath Kelbore The Six-Pack Syndicate 232	Posted - 2012.06.07 20:01:00 - [12] - Quote and here I thought you would he quitting because of the Unified Inventory :( Turns out your reasons for quitting make even less sense. Sorry your internet connection is horrible and that you hate patches. For many of us, patches take about 5 seconds and are no bother at all. The more patches = the more stuff ccp is attempting to fix/upgrade no? That could be viewed as a good thing. Anyways, thanks for helping to fight inflation by quitting and keeping your stuff. If you really want to prove a point you should Biomass your character too. That way no one will ever get your stuff no matter what!! I plan on living forever.......so far, so good.
strikethree Purple Passion Procurements 0	Posted - 2012.06.07 20:03:00 - [13] - Quote baltec1 wrote: Name another MMO that doesn't inject bugs. Hell, many of the big single player games are coming out with some rather massive bugs these days. I do not now, nor have I ever, played any other MMO. Regardless, I would find this state of affairs unacceptable if I were to play them. This account is paid up until 11 June 2012 and another account for several more months. Regardless, they are both cancelled. Regards, strike
Shameless Avenger Federal Navy Academy Gallente Federation 14	Posted - 2012.06.07 20:05:00 - [14] - Quote IMHO the cancelation code for this cases is "tl/dr".
strikethree Purple Passion Procurements 0	Posted - 2012.06.07 20:07:00 - [15] - Quote Ex0101 wrote: I was giving it a fair read until I got to 2010 Macbook Pro. Maybe next time you want to be a gamer, get a gaming system? Maybe you should read my post? I travel with the 2010 Macbook Pro. My main home computer has GTX460, 16 cores of 2.6 ghz goodness, and 24 gigabytes of RAM. My secondary home computer, which also can not fit in my luggage is a dual core 2.4ghz, 6 gigs of RAM, and an 8800GTX. I will keep your recommendations in mind though. Thanks. (kind of surprised at how many responses there are. This was meant mostly for CCP but the cancellation screen spit it out.)
Ranger 1 Ranger Corp 2027	Posted - 2012.06.07 20:07:00 - [16] - Quote I would make the standard Update 101 speech that explains why patches that work fine on a test server will often develop bugs when deployed on the main server being hammered by 50k people simultaneously, but it seems you are too busy listening to the sound of your own voice to be bothered by something as inconvenient as facts. Good luck to you in your next game of choice. When I check troll in the dictionary, it has a photo shopped picture of you standing somewhere in the vicinity of a point. Also, I can kill you with my brain.
Graic Gabtar The Lemon Party 246	Posted - 2012.06.07 20:07:00 - [17] - Quote Hello OP. From the outset I must say that I appreciate and respect your views. The universe can be a harsh place. However, before you step in the void could your have a quick look in your inventory for certain items - I appreciate you find the tool to do this somewhat unwieldy. If you have and could possibly spare any drugs, alcohol or exotic dancers we could very much use them in TLP's Pleasure Dome. I myself have recently discontinued my pilot's license - for rather tragic personal reasons but we plan to go out with a bang. EVE shall be purged by fire - please Gods let them ALL burn in Jita.
Surfin's PlunderBunny Blue Republic RvB - BLUE Republic 1402	Posted - 2012.06.07 20:08:00 - [18] - Quote When's your next book coming out?
Roisin Saoirse Sebiestor Tribe Minmatar Republic 161	Posted - 2012.06.07 20:09:00 - [19] - Quote Since I've had to disable the sound due to a crippling memory leak introduced in Crucible and never fixed or even responded to, I can sympathise. In fact, the constant serious bug introductions from SiSi to TQ is one of the main reasons I'm leaving too, as well as a few other people. So you're certainly not the only one in this situation. Apparently CCP are looking to improve the situation with regard to bug reporting and feedback but let's be honest, a certain over-quoted phrase Hilmar used springs to mind again and again. Time will tell.
strikethree Purple Passion Procurements 0	Posted - 2012.06.07 20:09:00 - [20] - Quote Shameless Avenger wrote: IMHO the cancelation code for this cases is "tl/dr". That is what skimming the summary is for. You read the details only if you are interested. Are you sure you have a functioning brain? D'oh! ;)
Rasmido Liga Freier Terraner Ev0ke 0	Posted - 2012.06.07 20:11:00 - [21] - Quote Look at me!
THE L0CK Denying You Access 463	Posted - 2012.06.07 20:12:00 - [22] - Quote Bad gaming experience due to ****** ISP connections? CANCEL ACCOUNT! Do you smell what the Lock's cooking?
Ranger 1 Ranger Corp 2027	Posted - 2012.06.07 20:12:00 - [23] - Quote Roisin Saoirse wrote: Since I've had to disable the sound due to a crippling memory leak introduced in Crucible and never fixed or even responded to, I can sympathise. In fact, the constant serious bug introductions from SiSi to TQ is one of the main reasons I'm leaving too, as well as a few other people. So you're certainly not the only one in this situation. Apparently CCP are looking to improve the situation with regard to bug reporting and feedback but let's be honest, a certain over-quoted phrase Hilmar used springs to mind again and again. Time will tell. Interesting. Is this memory leak somehow selective? I ask because I have not experienced this nor has anyone I am in contact with, and usualy a memory leak (sound related or not) is fairly universal. I personally keep the sound on in EVE, which puts me in the minority I am sure. When I check troll in the dictionary, it has a photo shopped picture of you standing somewhere in the vicinity of a point. Also, I can kill you with my brain.
Cebraio Starfire Oasis 81	Posted - 2012.06.07 20:12:00 - [24] - Quote Sorry, I couldn't be bothered to read your OP, since it appeared to me as a wall of text. Regardless, I'd appreciate receiving your stuff. Yours sincerely Ceb
Roisin Saoirse Sebiestor Tribe Minmatar Republic 161	Posted - 2012.06.07 20:12:00 - [25] - Quote Ranger 1 wrote: I would make the standard Update 101 speech that explains why patches that work fine on a test server will often develop bugs when deployed on the main server being hammered by 50k people simultaneously, but it seems you are too busy listening to the sound of your own voice to be bothered by something as inconvenient as facts. Of course, that doesn't explain the multitude of bugs that were reported months beforehand and were well known before every expansion, yet were never acted upon until unleashed on the main server and enough people raged and threatened to quit about them. But you seem too busy trolling to be bothered by something as inconvenient as history.
strikethree Purple Passion Procurements 0	Posted - 2012.06.07 20:14:00 - [26] - Quote Ranger 1 wrote: I would make the standard Update 101 speech that explains why patches that work fine on a test server will often develop bugs when deployed on the main server being hammered by 50k people simultaneously, but it seems you are too busy listening to the sound of your own voice to be bothered by something as inconvenient as facts. Good luck to you in your next game of choice. There really is no point in responding to you as you are just making noises from the peanut gallery... but explain to me how sideways warping effects or screwed up sound are impacted by the numbers of clients connected to a server. I am a professional programmer and have deployed bugs. I am not asking for perfection. I did not quit during the first thousand or so bugs. I quit after I realized that the processes and procedures that allowed the bugs to be deployed were not even being examined. In other words, the same types of bugs will ALWAYS be popping up. I can find things other than buggy MMOs to spend my cash on.
Roisin Saoirse Sebiestor Tribe Minmatar Republic 161	Posted - 2012.06.07 20:15:00 - [27] - Quote Ranger 1 wrote: Interesting. Is this memory leak somehow selective? I ask because I have not experienced this nor has anyone I am in contact with, and usualy a memory leak (sound related or not) is fairly universal. I personally keep the sound on in EVE, which puts me in the minority I am sure. I know three people with the same issue, two of us have the same sound cards (onboard RealTek HD, but different drivers) but one has a completely different chipset. It certainly seems to be a minority issue though from the feedback we've received.
THE L0CK Denying You Access 467	Posted - 2012.06.07 20:16:00 - [28] - Quote strikethree wrote: I am a professional programmer. No you aren't Do you smell what the Lock's cooking?
Ranger 1 Ranger Corp 2029	Posted - 2012.06.07 20:18:00 - [29] - Quote Roisin Saoirse wrote: Ranger 1 wrote: I would make the standard Update 101 speech that explains why patches that work fine on a test server will often develop bugs when deployed on the main server being hammered by 50k people simultaneously, but it seems you are too busy listening to the sound of your own voice to be bothered by something as inconvenient as facts. Of course, that doesn't explain the multitude of bugs that were reported months beforehand and were well known before every expansion, yet were never acted upon until unleashed on the main server and enough people raged and threatened to quit about them. But you seem too busy trolling to be bothered by something as inconvenient as history. When something is pointed out on the test server, if scheduling allows it should be looked into and fixed asap. However if the bug is relatively minor in a game that receives constant updates such fixes are often relegated to a post release schedule. What is more often the case is that something NOT discovered during testing on Sisi becomes a big problem, and people begin raging about a lack of quality control. Those people fail to understand how code can behave differently when up under different load conditions. Does that put things more in perspective for you, or would you rather continue ignoring the main (and very factual) point of my post... When I check troll in the dictionary, it has a photo shopped picture of you standing somewhere in the vicinity of a point. Also, I can kill you with my brain.
Ginseng Jita Pator Tech School Minmatar Republic 766	Posted - 2012.06.07 20:18:00 - [30] - Quote Sounds like this was a disguised whine about the inventory system. Sorry your bots don't work any more. Guess you should biomass your toon.

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