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Tranquility server issues Wednesday, December 09

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Author	Thread Statistics \| Show CCP posts - 6 post(s)
deathbrngerr	Posted - 2009.12.09 03:26:00 - [91] Im still not in bs i was right in the middle of a lvl 4 mission!!!!
Capn Bananaman Gallente	Posted - 2009.12.09 03:28:00 - [92] I'm back in. ..and my Thorax was still in one piece! (Can't find my probes, though...)
randomname4me	Posted - 2009.12.09 03:29:00 - [93] Originally by: Ekim Bomb STATUS: NOT ACCEPTING CONNECTIONS OMG... OK CCP give us all a little kickback for our troubles.. $14.99/30 days = $0.50 a day/23 hours per day = $0.02 per hour. since the last expansion we have seen what? 30 hours of abnormal down time? $0.02*30 = $0.65 I hope you enjoy your fun size snickers bar... EVE Online: Rated RRR- For Explicit Breakfast Piercing Bullets.
Don Knots	Posted - 2009.12.09 03:30:00 - [94] Quote: Our SQL Server failed over. Yea. Imagine if First Data's SQL servers failed over the same way CCPs SQL servers failed over. Credit card processing worldwide could be halted for the duration.
Bill'Husker'Adama	Posted - 2009.12.09 03:30:00 - [95] I'm back in!!! Thnx for the fast turn around.
Van Flyhight Selectus Pravus Lupus	Posted - 2009.12.09 03:30:00 - [96] Originally by: ParticlesX whats with the hamsters? someone enlighten me? It's a running joke that the Eve servers use hamsters as a power source. ...I think, someone correct me if I'm wrong. There will be plenty of time for retribution; I cannot wait to get its hands on these psychotic zealots whose primary form of worship apparently takes place at the altar of orbital bombardment. Cor
2Wild	Posted - 2009.12.09 03:32:00 - [97] Edited by: 2Wild on 09/12/2009 03:34:15 Back in game, but i lost a cycle of ice + reboot = 700k Isk..... Eve server power supply http://www.youtube.com/watch?v=SS5O9C72O18
Varesk Gallente Maelstrom Crew Underworld Excavators	Posted - 2009.12.09 03:32:00 - [98] Originally by: Van Flyhight Originally by: ParticlesX whats with the hamsters? someone enlighten me? It's a running joke that the Eve servers use hamsters as a power source. ...I think, someone correct me if I'm wrong. that is correct sir you win whats behind door number 93
Xyfu Minmatar The Nietzian Way Vanguard.	Posted - 2009.12.09 03:35:00 - [99] Originally by: Varesk that is correct sir you win whats behind door number 93 And behind door number 93... door 93 crashes as everyone looks at once Also, I believe the hamsters are computing everything, not just powering the computers. _____ ^ That is a sig line. It should be there without me having to put one in.
Don Knots	Posted - 2009.12.09 03:35:00 - [100] They should fire the hamsters and instead burn Icelandic Kronur. At least I know paper always produces a specific amount of energy per kilo. More reliable in my opinion. And perhaps cheaper. Originally by: Van Flyhight Originally by: ParticlesX whats with the hamsters? someone enlighten me? It's a running joke that the Eve servers use hamsters as a power source. ...I think, someone correct me if I'm wrong.

Lanrick	Posted - 2009.12.09 03:36:00 - [101] "Our SQL Server failed over." I think you mean it just failed, no over about it. And your using SQL Server? Come on. There's your problem. Invest in a real database like Oracle. I will hook you up. Give me a call. I would tell you that the automatic failover to standby works perfectly except I have never had my primary site fail. ------- "The strong are often wrong but the weak are never free."
Mazhurg	Posted - 2009.12.09 03:37:00 - [102] There she goes again!!!!
Lui Kai Better Than You	Posted - 2009.12.09 03:50:00 - [103] Originally by: Varesk Originally by: Van Flyhight Originally by: ParticlesX whats with the hamsters? someone enlighten me? It's a running joke that the Eve servers use hamsters as a power source. ...I think, someone correct me if I'm wrong. that is correct sir you win whats behind door number 93 Your own home version of the TQ computers! ----------------
techzer0 Caldari Provisions	Posted - 2009.12.09 03:54:00 - [104] Originally by: Daelorn Originally by: Enkilil And now there's a new startpage to the site. Tell me you didn't reboot everything just for that... because wow, just wow. You're a slow one. Some of us bookmark directly to the forums to avoid the pain that is clicking 3 extra times ------------ Originally by: Nexus Kinnon I could outgay you even without my pink tutu. >.>
ParticlesX	Posted - 2009.12.09 03:56:00 - [105] Hmmm.. all the vid and pics are only taken on PC, not blade servers, let me find the hamsters in the blade servers... And i now wonder how does UPS work??
Tal Leumas	Posted - 2009.12.09 04:01:00 - [106] It's a Microsoft "fail over" which means - reboot!
Laciter	Posted - 2009.12.09 04:01:00 - [107] Edited by: Laciter on 09/12/2009 04:02:32 Originally by: icmp OMG, rollback! + what? Say it ain't so! edit: glad I set a 9 day skill.
Zirse	Posted - 2009.12.09 04:02:00 - [108] Tractor beams are fixed?!?

CCP Valar	Posted - 2009.12.09 04:04:00 - [109] Edited by: CCP Valar on 09/12/2009 04:05:47 Hi everyone. I'm Valar, the senior virtual world database administrator for EVE Online. I'd like apologize for the outage we earlier tonight. We had a hard crash in the SQL Server engine and our high availability system does not work in the case of this crash bug as the server does not fail over properly. This is the same issue as last Saturday and also the same issue as the Sunday the weekend before. We are working with Microsoft on this problem. This issue is both at the highest priority level of their SQL Server and Windows product groups and it will be addressed as soon as they have a solution for us. Note: To "fail over" is a technical term an operation on the type of SQL clustering we use, but that is called Failover clustering. (This is for those who think I'm confusing "fall over" and "fail over", I assure you that our server did not "fall over") ---- Senior Virtual World Database Administrator Operations department CCP Games

JaseNZ Gallente	Posted - 2009.12.09 04:10:00 - [110] Originally by: CCP Valar Edited by: CCP Valar on 09/12/2009 04:06:50 Edited by: CCP Valar on 09/12/2009 04:05:47 Hi everyone. I'm Valar, the senior virtual world database administrator for EVE Online. I'd like apologize for the outage we earlier tonight. We had a hard crash in the SQL Server engine and our high availability system does not work in the case of this crash bug as the server does not fail over properly. This is the same issue as last Saturday and also the same issue as the Sunday the weekend before. We are working with Microsoft on this problem. This issue is both at the highest priority level of their SQL Server and Windows product groups and it will be addressed as soon as they have a solution for us. Note: To "fail over" is a technical term an operation on the type of SQL clustering we use, but that is called Failover clustering. (This is for those who think I'm confusing "fell over" and "fail over", I assure you that our server did not "fall over") Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in.


CCP Valar	Posted - 2009.12.09 04:13:00 - [111] Edited by: CCP Valar on 09/12/2009 04:13:21 Originally by: JaseNZ Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in. Thank you, it's always nice to know your work is appreciated. ---- Senior Virtual World Database Administrator Operations department CCP Games

RC Denton	Posted - 2009.12.09 04:45:00 - [112] Originally by: CCP Valar Edited by: CCP Valar on 09/12/2009 04:13:21 Originally by: JaseNZ Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in. Thank you, it's always nice to know your work is appreciated. Very appreciated. Are you guys dealing with a non-yielding scheduler issue?
Don Knots Gallente	Posted - 2009.12.09 04:48:00 - [113] Originally by: CCP Valar Edited by: CCP Valar on 09/12/2009 04:13:21 Originally by: JaseNZ Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in. Thank you, it's always nice to know your work is appreciated. I must be one of those hard-working Americans who don't take 3 week long 'holidays' who implicitly understands that my work is appreciated simply by the fact that I have customers. In fact, at my companyÆs Christmas party this weekend, IÆll be awarding our annual ôI.T. Never Sleeps Awardö to someone in my department who, wellà didnÆt get much sleep. And there are four people in my department who are more than qualified for this award. And finally, things do NOT go wrong beyond someoneÆs control. That is illogical. This is software and hardware. Someone caused this to happen. It is not blind luck or chance that is causing it. There is a root cause and there WILL be a logical solution to this. Something at the scale that CCP is at, there will be a fault. And there will be someone to blame. Their investigation will go further into depth than what a typical user of IT would expect to happen to solve the reason why they donÆt have video in a Skype connection, other than ôReboot your PCö.
Van Flyhight Selectus Pravus Lupus	Posted - 2009.12.09 04:59:00 - [114] Edited by: Van Flyhight on 09/12/2009 04:59:59 Originally by: CCP Valar Edited by: CCP Valar on 09/12/2009 04:13:21 Originally by: JaseNZ Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in. Thank you, it's always nice to know your work is appreciated. The fact that you took the time to update us on what was wrong, period, is appreciated. There will be plenty of time for retribution; I cannot wait to get its hands on these psychotic zealots whose primary form of worship apparently takes place at the altar of orbital bombardment. Cor
Hellfury Resurrected Incura HYDRA RELOADED	Posted - 2009.12.09 05:02:00 - [115] I hate it when the server falls over Why didn't CCP Claw throw himself onto the ground to catch it? -------------------------------------------

CCP Valar	Posted - 2009.12.09 05:17:00 - [116] Originally by: RC Denton Originally by: CCP Valar Edited by: CCP Valar on 09/12/2009 04:13:21 Originally by: JaseNZ Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in. Thank you, it's always nice to know your work is appreciated. Very appreciated. Are you guys dealing with a non-yielding scheduler issue? No, the server is just crashing without any warning. This is a bug in either Windows or SQL Server. Microsoft is working with us on debugging it. ---- Senior Virtual World Database Administrator Operations department CCP Games

RC Denton	Posted - 2009.12.09 05:19:00 - [117] Originally by: CCP Valar Originally by: RC Denton Originally by: CCP Valar Edited by: CCP Valar on 09/12/2009 04:13:21 Originally by: JaseNZ Considering the fact you are working on it at 4AM your time, thanks! Aside from all the whiners, those of us that realise things can go wrong beyond someone's control, do appreciate the effort you put in. Thank you, it's always nice to know your work is appreciated. Very appreciated. Are you guys dealing with a non-yielding scheduler issue? No, the server is just crashing without any warning. This is a bug in either Windows or SQL Server. Microsoft is working with us on debugging it. Bogus. Are you guys up on 2008?

CCP Valar	Posted - 2009.12.09 05:22:00 - [118] Originally by: RC Denton Bogus. Are you guys up on 2008? Yes, both Windows and SQL Server ---- Senior Virtual World Database Administrator Operations department CCP Games

RC Denton	Posted - 2009.12.09 05:24:00 - [119] Originally by: CCP Valar Originally by: RC Denton Bogus. Are you guys up on 2008? Yes, both Windows and SQL Server Thanks good to know. I'm working with several multi terrabyte warehouses in health care. We're on 2005 and I've been wanting to push to 2008 for compression etc.
RC Denton	Posted - 2009.12.09 05:31:00 - [120] Originally by: CCP Valar Originally by: RC Denton Bogus. Are you guys up on 2008? Yes, both Windows and SQL Server I'm sure you already are, but in case you're not take a look at PAL and SQL Nexus both good tools for diagnosing what you're dealing with.



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