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Thread Statistics | Show CCP posts - 6 post(s) |
Marius Krolyk
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Posted - 2009.12.09 05:51:00 -
[121]
See now another certain MMO I play would have told us all that there was no server issue and that every single one of us had simultaneous connection/system issues on our end. All the while having the server(s) down for more than an hour.
Despite peoples complaining and the fact that the server has gone down 3 times recently CCPs speed at getting the server back up and being as straight forward and candid about the problems that are occuring on their end is refreshing. Heck if you put 30k+ users on a single server on any other MMO it wouldn't just crash, it'd drop through the floor.
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Vikarion
Caldari
Chorus of Nephilim
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Posted - 2009.12.09 06:04:00 -
[122]
 Originally by: CCP Valar
No, the server is just crashing without any warning. This is a bug in either Windows or SQL Server. Microsoft is working with us on debugging it.
Cool, hope you get a fix soon. It's nice to know what went wrong :-)
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Chiggie
Gallente
Agronards Haulage Company
TransWarp Ventures
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Posted - 2009.12.09 06:31:00 -
[123]
I really hope that Microsoft gives you the same customer service that we receive from CCP.
I hope that that you file a "Stuck Petition" with them and then they move it into a pile which will be looked at a couple of weeks.
And their belated response should be "there's nothing wrong on our end, and our sever logs show that everything was normal. And we wish you a speedy recovery."
Oh God, that would be,... absolute justice.
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Van Flyhight
Selectus Pravus Lupus
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Posted - 2009.12.09 07:45:00 -
[124]
Originally by: Chiggie
I really hope that Microsoft gives you the same customer service that we receive from CCP.
I hope that that you file a "Stuck Petition" with them and then they move it into a pile which will be looked at a couple of weeks.
And their belated response should be "there's nothing wrong on our end, and our sever logs show that everything was normal. And we wish you a speedy recovery."
Oh God, that would be,... absolute justice.
Can I hope that doesn't happen, as that would mean that the bug won't get fixed, or are you forgetting that little detail?
There will be plenty of time for retribution; I cannot wait to get its hands on these psychotic zealots whose primary form of worship apparently takes place at the altar of orbital bombardment.
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Vaneshi SnowCrash
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Posted - 2009.12.09 07:57:00 -
[125]
Originally by: Killah Bunnie
Originally by: Mei Mui
"Our SQL Server failed over and over again."
Fixed 
Unfortunatley clusters have a nasty habit of doing that. One elemment gets its knikkers in a knot. Throws its hands up in the air and lobs everything at its counter-part.... including whichever operation caused it to failover in the first place. Backup element takes over, promptly gets its knikkers in the same knot, throws its hands up and passed back to the other element. You end up with them bouncing up and down passing a hot potatoe between them.
Breaking the cluster. Rebooting both sides and reestablishing the link fixes it. However stopping it from happening is, a toffee hammer sized problem. Small, fiddly and a right bugger to find.
Used to see it when someone idiot did a really processor heavy SQL query (SELECT ALL FROM * on a multi-TB table), a conditional that would occasionally spit out a malformed querey and break the whole box in one or finally a conditional malformed that would lock a thread solid repeat until box is truly chocked.
Of course, clusters don't always fail over properly to begin with.
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Vaneshi SnowCrash
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Posted - 2009.12.09 08:05:00 -
[126]
Originally by: Don Knots
Quote:
Our SQL Server failed over.
Yea. Imagine if First Data's SQL servers failed over the same way CCPs SQL servers failed over.
Credit card processing worldwide could be halted for the duration.
Mainframes make the world go round. If they're more modern it'll be AIX/HP-UX/et al running either DB2 or for the really adventerous Oracle. Sure you might find some IIS/MS-SQL in there for frontends but there you go.
Such systems tend to work on batch processing though. I really wouldn't want to have to wait 24hrs to know if i'd hit something :)
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Masslynx
Amarr
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Posted - 2009.12.09 11:28:00 -
[127]
I broke the dam |
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CCP Fallout
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Posted - 2009.12.09 13:04:00 -
[128]
Since TQ has been behaving, I'm locking this topic.
Fly safely!
Fallout
Associate Community Manager
CCP Hf, EVE Online
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