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getoutofmygalaxy
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Posted - 2010.09.01 02:02:00 -
[1]
Edited by: getoutofmygalaxy on 01/09/2010 02:04:25
Hi, I recently bought an ETC from eve-codes.com which is on YOUR trusted sellers list.
This becomes an issue because there are COUNTLESS complaints on them, and they aren't responding to any of my emails, etc.
Since, they're on your website and are buying from you that makes you affiliated with them, and you're responsible for their actions to a degree.
Now, since they're "Trusted" but I have yet to get anything from them this begs the question, "Why the hell are they on your trusted sellers list?"
So, now I am asking you either do any of these options -
-1 You refund me for the money THEY stole from me.
-2 You give me their company's phone number.
-3 You contact them and ask them to reply to me
and also,
I advise taking their excuse for a business off your trusted sellers list. If you honestly think I'll stand by and let money be taken from me then you're wrong.
It might just be 35$ but it's MY 35$ and I want it back.
I have filed a dispute, and of course it remains unanswered. I'm considering a chargeback going through my credit card company but that is just stress I don't want to go through. |
Pesky LaRue
Minmatar
The Magnificent Bastards
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Posted - 2010.09.01 02:09:00 -
[2]
The forums are definitely the right place for this.
 Originally by: getoutofmygalaxy
So, now I am asking you either do any of these options -
-1 You refund me for the money THEY stole from me.
-2 You give me their company's phone number.
-3 You contact them and ask them to reply to me
Good luck with that.
Given the number of complaints I've seen about that site I agree that CCP need to remove it from their list of trusted sellers but they aren't going to refund your money.
did you try emailing [email protected]?
.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:10:00 -
[3]
Edited by: getoutofmygalaxy on 01/09/2010 02:10:20
Yes, I tried emailing them several hours ago requesting a refund, and I've gotten nothing back.
CCP said they were trusted, and I'm sure I can find some legal obligation for them to refund my money if I have too. Since they said it was trusted.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 02:10:00 -
[4]
Edited by: Akita T on 01/09/2010 02:11:33
The only thing that being on the list means is that the company actually gets their codes from CCP and it's not a RMT front business.
Would you sue a newspaper you wanted to buy if a random newspaper stand shafted you ?
Originally by: getoutofmygalaxy
Yes, I tried emailing them several hours ago requesting a refund, and I've gotten nothing back.
How about you wait a few DAYS before you up your rage factor first ?
And yeah, check your spam mail folder just in case.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Pesky LaRue
Minmatar
The Magnificent Bastards
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Posted - 2010.09.01 02:11:00 -
[5]
Originally by: getoutofmygalaxy
Yes, I tried emailing them several hours ago requesting a refund, and I've gotten nothing back.
And you presumably checked your spam folder to make sure it didn't get hung up in there?
.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:13:00 -
[6]
Edited by: getoutofmygalaxy on 01/09/2010 02:12:58
They're a business, therefore they do not pay a full 35$ for the CCP timecodes or there is no profit. They also advertise the free 14 day trials.
They most likely DO have some sort of contract with CCP and that is why they haven't been taken off.
This makes CCP responsible.
& Yes I did check my spam folder.
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Intense Thinker
Minmatar
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Posted - 2010.09.01 02:13:00 -
[7]
Originally by: EULA
NO WARRANTIES
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
I think this is CCP's way of saying 
Signature locked for editing a moderator's warning. Zymurgist |
getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:15:00 -
[8]
That is going on about how CCP cannot be charged back if the server goes offline or something.
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Pesky LaRue
Minmatar
The Magnificent Bastards
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Posted - 2010.09.01 02:17:00 -
[9]
Originally by: getoutofmygalaxy
Edited by: getoutofmygalaxy on 01/09/2010 02:12:58
They're a business, therefore they do not pay a full 35$ for the CCP timecodes or there is no profit. They also advertise the free 14 day trials.
Ok, and?
Originally by: getoutofmygalaxy
They most likely DO have some sort of contract with CCP and that is why they haven't been taken off.
This makes CCP responsible.
No, it doesn't. Just wanting something to be so doesn't make it so. Wanting CCP to be responsible doesn't actually make them responsible.
Originally by: getoutofmygalaxy
& Yes I did check my spam folder.
Fingers crossed for ya.
Not sure if they are like some of the other sites that will actually call to verify you placed the order - if they are (and someone else might know) then you might just have to wait till business hours tomorrow. But again, this is just conjecture.
.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 02:19:00 -
[10]
Originally by: getoutofmygalaxy
Yes I did check my spam folder.
Are you a first-time customer ? If yes, the finalization of the transaction is most likely not automatic (very few sites would do it automatically for first-time customers).
They will have to contact you first before releasing the code.
They might also not have 24/7 customer support, and I have no idea in what time zone they're located. Do you ?
Long story short, there is still a chance you will get your code, and there is also a chance that if you don't get your code you will get your money back.
But you won't know about it in just a few hours.
If the situation is still not resolved in, oh, say, a week or so, THEN AND ONLY THEN would CCP have a reason to even think about doing something.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:19:00 -
[11]
Of course they have a contract with them.
They are advertising their site under trusted sites first of all.
Second of all, they must be buying ETC's in mass, and thus under the normal price.
This would have to be worked out.
Either way, CCP is advertising their site which would require a contract for legal reasons most likely.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:21:00 -
[12]
Originally by: Akita T
Originally by: getoutofmygalaxy
Yes I did check my spam folder.
Are you a first-time customer ? If yes, the finalization of the transaction is most likely not automatic (very few sites would do it automatically for first-time customers).
They will have to contact you first before releasing the code.
They might also not have 24/7 customer support, and I have no idea in what time zone they're located. Do you ?
Long story short, there is still a chance you will get your code, and there is also a chance that if you don't get your code you will get your money back.
But you won't know about it in just a few hours.
If the situation is still not resolved in, oh, say, a week or so, THEN AND ONLY THEN would CCP have a reason to even think about doing something.
The order was placed at around 4PM. Since they're based in the US (As advertised by CCP) business hours would of still been in effect. IF they were on the west coast then business hours were 100% in effect since that is 3 hours behind the east coast.
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Cipher Jones
Minmatar
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Posted - 2010.09.01 02:23:00 -
[13]
They verify you the first time you buy from them. They used to have 24/7 verification, but the site owner can't afford 24/7 support anymore. So you have to wait till tomorrow.
Shattered Crystal and battleclinic also bth have a verification progress. Shattered Crystals is very speedy. I have heard BC is also but have never used them.
When you say "fanboi" try to picture a fat man doing burlesque with 2 big ass fans that say CCP on one and HTFU on the other. Because that dude is me. |
Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 02:23:00 -
[14]
Originally by: getoutofmygalaxy
The order was placed at around 4PM. Since they're based in the US (As advertised by CCP) business hours would of still been in effect. IF they were on the west coast then business hours were 100% in effect since that is 3 hours behind the east coast.
They might be understaffed, and the staff might just as well check out at 5 PM. They might only contact you tomorrow. I don't know, you don't know.
Is that bad customer service ? Sure is. Should CCP be blamed for that ? Not YET.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:28:00 -
[15]
Anyone with a brain selling ETC's would know that they'd be dealing with different country's and different timezones.
I truly doubt that they would shut at 5PM when they're most likely expected to be taking a lot of different orders from many different times.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 02:32:00 -
[16]
Originally by: getoutofmygalaxy
Anyone with a brain selling ETC's would know that they'd be dealing with different country's and different timezones. I truly doubt that they would shut at 5PM when they're most likely expected to be taking a lot of different orders from many different times.
What one expects and what's real seldom matches...
They could have closed down already, or they could still be open but have such a heavy backlog they didn't get to you.
Or, they could be focusing their entire staff on the EU primetime (it's end of night // extremely early morning now here), because let's face it, only people in the EU have a good reason to buy timecodes. People outside the EU could just as well buy PLEX pairs directly from CCP.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Ruby Khann
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Posted - 2010.09.01 02:33:00 -
[17]
Originally by: getoutofmygalaxy
I truly doubt that they would shut at 5PM when they're most likely expected to be taking a lot of different orders from many different times.
It's not 5pm everywhere in the world.
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Pesky LaRue
Minmatar
The Magnificent Bastards
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Posted - 2010.09.01 02:33:00 -
[18]
Originally by: getoutofmygalaxy
Anyone with a brain selling ETC's would know that they'd be dealing with different country's and different timezones.
I truly doubt that they would shut at 5PM when they're most likely expected to be taking a lot of different orders from many different times.
Remember what I said earlier about just wanting something to be so doesn't make it so?
.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:35:00 -
[19]
Edited by: getoutofmygalaxy on 01/09/2010 02:35:58
Originally by: Akita T
Originally by: getoutofmygalaxy
Anyone with a brain selling ETC's would know that they'd be dealing with different country's and different timezones. I truly doubt that they would shut at 5PM when they're most likely expected to be taking a lot of different orders from many different times.
What one expects and what's real seldom matches...
They could have closed down already, or they could still be open but have such a heavy backlog they didn't get to you.
Or, they could be focusing their entire staff on the EU primetime (it's end of night // extremely early morning now here), because let's face it, only people in the EU have a good reason to buy timecodes. People outside the EU could just as well buy PLEX pairs directly from CCP.
Then basing themselves in the US doesn't make much sense then does it?
You're also forgetting that they HAVE a bad reputation already.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 02:38:00 -
[20]
Originally by: getoutofmygalaxy
Originally by: Akita T
they could be focusing their entire staff on the EU primetime (it's end of night // extremely early morning now here), because let's face it, only people in the EU have a good reason to buy timecodes. People outside the EU could just as well buy PLEX pairs directly from CCP.
Then basing themselves in the US doesn't make much sense then does it?
Actually, yes it does make sense.
If they would be based in the EU, nobody in the EU would buy from them, because they'd have to pay the same price they pay CCP (in Euros).
They HAVE to be based outside the EU (to pay the same number, but in USD, not EUR - so a lot cheaper).
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Adacia Calla
Minmatar
Umbrella Research Group
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Posted - 2010.09.01 02:39:00 -
[21]
I've only bought from: http://eve.battleclinic.com
The process isn't instantly done, if it's your first time buying a GTC from ANY site, it usually takes a few hours, and if you send it in at a bad time, odds are you'll have to wait until tomorrow. If you have no reply by tomorrow afternoon, then you have a right to get ****ed off.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:42:00 -
[22]
Originally by: Akita T
Originally by: getoutofmygalaxy
Originally by: Akita T
they could be focusing their entire staff on the EU primetime (it's end of night // extremely early morning now here), because let's face it, only people in the EU have a good reason to buy timecodes. People outside the EU could just as well buy PLEX pairs directly from CCP.
Then basing themselves in the US doesn't make much sense then does it?
Actually, yes it does make sense.
If they would be based in the EU, nobody in the EU would buy from them, because they'd have to pay the same price they pay CCP (in Euros).
They HAVE to be based outside the EU (to pay the same number, but in USD, not EUR - so a lot cheaper).
LOL?
They don't charge you 15 Euros in europe. They'd charge you however many euros it is to amount to 15 USD. Which would be less then 15 seeing as the euro is worth more then the USD.
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alittlebirdy
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Posted - 2010.09.01 02:43:00 -
[23]
Can I haz your stuff? How can you play eve if you can not wait 24H for a gtc? rofl.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:45:00 -
[24]
Originally by: alittlebirdy
Can I haz your stuff? How can you play eve if you can not wait 24H for a gtc? rofl.
Troll.
I will feed you.
Because the company already has a bad reputation and I only looked when I realized I wasn't getting anything. The order was confirmed in less then 5 minute but I don't get the codes?
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RifterDrifter
Red Federation
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Posted - 2010.09.01 02:52:00 -
[25]
This will be dealt with.
_______________________________________________
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 02:53:00 -
[26]
Originally by: RifterDrifter
This will be dealt with.
You know this how?
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Zeba
Minmatar
Honourable East India Trading Company
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Posted - 2010.09.01 02:56:00 -
[27]
Stealth shattered crystal whinge ftw.
Originally by: CCP Oveur
My milkshake brings all the boys to the yard.
Originally by: Ryhss
There is no paranoia in Eve, everyone is out to get you....
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Phantom Slave
Universal Pest Exterminators
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Posted - 2010.09.01 02:57:00 -
[28]
Originally by: getoutofmygalaxy
Troll.
I will feed you.
Because the company already has a bad reputation and I only looked when I realized I wasn't getting anything. The order was confirmed in less then 5 minute but I don't get the codes?
Relax, seriously. You're stressing out over $35 for no real apparent reason. Not sure about this place, but Shattered Crystal actually calls you and verifies you. They make sure you know what streets are surrounding your house, to ensure it isn't a stolen credit card. If the place you purchased your stuff from isn't 24/7 then you'll just have to wait until tomorrow to get an answer.
You act like every store in the world is 24/7. They aren't, and you're just going to have to be patient.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 03:00:00 -
[29]
Originally by: Phantom Slave
Originally by: getoutofmygalaxy
Troll.
I will feed you.
Because the company already has a bad reputation and I only looked when I realized I wasn't getting anything. The order was confirmed in less then 5 minute but I don't get the codes?
Relax, seriously. You're stressing out over $35 for no real apparent reason. Not sure about this place, but Shattered Crystal actually calls you and verifies you. They make sure you know what streets are surrounding your house, to ensure it isn't a stolen credit card. If the place you purchased your stuff from isn't 24/7 then you'll just have to wait until tomorrow to get an answer.
You act like every store in the world is 24/7. They aren't, and you're just going to have to be patient.
You didn't read the posts above.
They. Have. A. Bad. Reputation. Use google and you'll find it to be true.
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Antihrist Pripravnik
4S Corporation
Morsus Mihi
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Posted - 2010.09.01 03:18:00 -
[30]
Petition it under "Billing & Account". There's nothing you can do on the forum. Forum is read by players and forum moderators only. Once (if) an employee of CCP even shows up on your thread, he/she will only point you to the petition system.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 03:50:00 -
[31]
Edited by: Akita T on 01/09/2010 03:57:31
Originally by: getoutofmygalaxy
LOL? They don't charge you 15 Euros in europe. They'd charge you however many euros it is to amount to 15 USD.
Says who ? When was the last time YOU were in the EU and bought a GTC from an EU supplier ? Or paid for an account from an EU member state ?
To purchase one 60-day GTC from the Computergames (Romania) site, it costs 156 RON, which is very roughly 35 EUR or 45 USD. They're on the same "trusted list".
Also, one month of gametime costs exactly 15 EUR from CCP, not the equivalent of 15 USD.
ALL PRICES IN THE EU ARE EXACTLY THE SAME NUMBER, BUT THEY ARE IN EUROS INSTEAD OF DOLLARS.
See the official CCP page about it.
P.S. Yes, if I would go into account management and selected to buy 2x PLEX, CCP would charge me the equivalent of 35 euro, not the equivalent of 35 US dollars.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Thorradin
State Protectorate
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Posted - 2010.09.01 03:57:00 -
[32]
If the OP was complaining about almost anything else I'd say they're trolling. Odds are you made your purchase after-hours. Unless that site offers 24/7 service and support, you need to chill.
I like the claim that CCP is responsible for the actions of another company. This is like blaming the EVE server for an ISP issue.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 03:58:00 -
[33]
Originally by: Thorradin
This is like blaming the EVE server for an ISP issue.
As if that doesn't also happen from time to time... 
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Vaal Erit
Science and Trade Institute
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Posted - 2010.09.01 04:33:00 -
[34]
Originally by: getoutofmygalaxy
They most likely DO have some sort of contract with CCP and that is why they haven't been taken off.
This makes CCP responsible.
Originally by: getoutofmygalaxy
The order was placed at around 4PM. Since they're based in the US (As advertised by CCP) business hours would of still been in effect. IF they were on the west coast then business hours were 100% in effect since that is 3 hours behind the east coast.
HUGE lack of understanding of how a business works. Wah wah, you placed an order and it didn't get filled right away. Whine on CCPs forums? lol?
If that site had such huge numbers of complaints and bad news about them then why did you use them? Do you not do your duty as a consumer to check out a service before using it?
Stop whining and give it a few days and stop posting because you are looking very ignorant at the moment.
-
It's not "Play through a pre-set story, become stronger, do endgame". Gameplay is open ended, and you make your own story. Unless you're too afraid of 'pvp grief' to do anything relevant |
Haven Wind
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Posted - 2010.09.01 05:00:00 -
[35]
IBTL
Besides this being the wrong place for this you fail to include information like:
When did this happen?
How long has it been since you placed the order?
Who have you emailed/petitioned thus far?
And the catch all...did you realize that poking CSR's with a stick works about 1/100th as well as being a cool, empathetic dude with a problem?
It begs the question, what is more important: feeling better about it by venting or getting your money back? if getting your money back is #1 then you have gone off course already.
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Paeniteo
Vengeance Imperium
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Posted - 2010.09.01 05:10:00 -
[36]
No need to go ballistic Buddy Rich.
With the first purchase it can take a day or two for them to call you. This is normal.
If you don't have your codes within a few days then by all means chuck a huge spaz.
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alittlebirdy
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Posted - 2010.09.01 05:33:00 -
[37]
Originally by: getoutofmygalaxy
Originally by: alittlebirdy
Can I haz your stuff? How can you play eve if you can not wait 24H for a gtc? rofl.
Troll.
I will feed you.
Because the company already has a bad reputation and I only looked when I realized I wasn't getting anything. The order was confirmed in less then 5 minute but I don't get the codes?
You must be feeding yourself, most places if you google all you will find are the negative reviews, I just sent a video card in for RMA to XFX google them, all you read is how LONG the rma takes blah blah blahą
E-mailed 1 day later RMA number, dead card was delivered Thursdayą checked Fridayą new card is out Tuesday morningą I should get it from CA to NY Saturday.
OMG THE INTERWEBS LIED!
HTFU and wait...
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 06:03:00 -
[38]
Ohnoes, I am being forced by logic to agree with alittlebirdy ! The humanity ! 
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Dr Aquafresh
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Posted - 2010.09.01 06:29:00 -
[39]
I remember purchasing a GTC from battleclinic, and not getting it for a couple of days because CCP was having issues getting them the codes. Of course the reps at BC got back to me swiftly and informed me of the situation, but bad customer service does not = you not getting your product, nor does it in any way mena you can take actions against CCP, if you were able to take actions against anyone it would be against the site you purchased the code from.
If you go order a car from a dealership and when you go to pick it up its the wrong one, or they dont hav eone for you, you wouldnt go to Nissan, toyota, ford whatever youd deal with that dealership.
Use your head, its that lump 3 feet above your anus
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Atedar Kerane
Silentium Mortalitas
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Posted - 2010.09.01 06:49:00 -
[40]
I've used eve-codes once. I will never use it again.
I made an order, waited 2 weeks, no response, cancelled the order, waited 2 weeks, got my money back. During this time I sent them countless emails complaining and whining... no response...
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Sinister Dextor
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Posted - 2010.09.01 06:58:00 -
[41]
I really hope the OP got stiffed.
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CCP Zinfandel
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Posted - 2010.09.01 08:44:00 -
[42]
Originally by: Sinister Dextor
I really hope the OP got stiffed.
Actually, I hope he didn't.
In an hour or two I should be able to look into this. I'm not the person who manages this function, but I do know that guy personally. :-) I will get him to check in with them and see how things are going.
I can't look specifically into your case. I have no legal permission to do so and your transaction is private data. But I can ask if they have a queue and just generally check up on them.
Wish me luck,
Zin
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Wyke Mossari
Gallente
Staner Industries
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Posted - 2010.09.01 11:26:00 -
[43]
Edited by: Wyke Mossari on 01/09/2010 11:26:49
Originally by: CCP Zinfandel
Originally by: Sinister Dextor
I really hope the OP got stiffed.
Actually, I hope he didn't.
In an hour or two I should be able to look into this. I'm not the person who manages this function, but I do know that guy personally. :-) I will get him to check in with them and see how things are going.
I can't look specifically into your case. I have no legal permission to do so and your transaction is private data. But I can ask if they have a queue and just generally check up on them.
Wish me luck,
Zin
I know you are trying to be helpful, but I think you should have just directed him to file a billing petition or make a charge back on his CC. Treating idiots like the OP as a special case just because he posted on the forum just encourages other idiots to go outside official channels and whinge on the forum to get special treatment.
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Steve Celeste
Overdogs
HYDRA RELOADED
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Posted - 2010.09.01 11:35:00 -
[44]
Originally by: getoutofmygalaxy
That is going on about how CCP cannot be charged back if the server goes offline or something.
WHEN the server goes offline, not if.
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Nika Dekaia
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Posted - 2010.09.01 11:36:00 -
[45]
Originally by: Wyke Mossari
I know you are trying to be helpful, but I think you should have just directed him to file a billing petition or make a charge back on his CC.
Did you miss the part where the OP did not do any business with CCP? Why would CCP refund him when he didn't pay anything to CCP?
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Jigoku Majo
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Posted - 2010.09.01 11:36:00 -
[46]
Originally by: getoutofmygalaxy
Edited by: getoutofmygalaxy on 01/09/2010 02:04:25
Hi, I recently bought an ETC from eve-codes.com which is on YOUR trusted sellers list....
That's right, just assume the CCP ripoff position now.
Try not to fight it as they spread your butt cheeks and start pounding away at your rectum with some rusty object, you will go numb soon enough.
The only people who will respond here will be CCP protein receptacles aka phanbois or try hard CCP drones.
Basically, cya hard earned. ;)
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Kitheron
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Posted - 2010.09.01 11:38:00 -
[47]
Quote:
7. Disclaimer of Warranties. CCP disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material contained on the Web Site. CCP disclaims any responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material in respect to the Web Site.
Unlucky mate 
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 12:17:00 -
[48]
Originally by: Atedar Kerane
I've used eve-codes once. I will never use it again.
I made an order, waited 2 weeks, no response, cancelled the order, waited 2 weeks, got my money back. During this time I sent them countless emails complaining and whining... no response...
Actually, making a big deal out of it might of helped.
I got refunded.
The email was never answered or anything like that, but the claim with paypal seemed to get their attention.
Refunded, and going to order straight from CCP this time.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 12:37:00 -
[49]
I just get really nervous when buying from a site that I don't know for sure is legit.
I just bought direct from CCP so I would assume everything would go just fine, seeing as they are the game owners themselves.
Sorry for all that guys, I just really hate it when I don't know all the facts, etc coming into a situation.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.01 13:23:00 -
[50]
I hope you bought 2x PLEX...
...because if you bought a GTC, you're in for a different kind of surprise 
_
Beginner's ISK making guide | Manufacturer's helper | All about reacting
_
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Lost Hamster
Hamster Holding Corp
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Posted - 2010.09.01 14:20:00 -
[51]
Originally by: getoutofmygalaxy
Hi, I recently bought an ETC from eve-codes.com which is on YOUR trusted sellers list.
I think it would be time that CCP REMOVES them from the trusted list. It's just ridiculous, how bad service they are providing.
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getoutofmygalaxy
Amarr
Creampie Surprise
MinuteMen.
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Posted - 2010.09.01 15:05:00 -
[52]
Originally by: Akita T
I hope you bought 2x PLEX...
...because if you bought a GTC, you're in for a different kind of surprise
lol don't worry. I made REAL sure of that.
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Miriam Letisse
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Posted - 2010.09.01 16:39:00 -
[53]
Originally by: getoutofmygalaxy
I recently bought an ETC from eve-codes.com which is on YOUR trusted sellers list.
Now, since they're "Trusted" but I have yet to get anything from them this begs the question
"Why the hell are they on your trusted sellers list?"
I advise taking their excuse for a business off your trusted sellers list.
CCP said they were trusted
They are advertising their site under trusted sites first of all.
Can I just say that nowhere on the ETC sellers list does it say trusted.
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heheheh
Ecliptic Refuge
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Posted - 2010.09.01 17:16:00 -
[54]
Quote:
several hours ago
be patient young padawan, stuff like this can (but shouldnt) take days.
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Ira Theos
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Posted - 2010.09.01 18:18:00 -
[55]
After reading this thread...
I'd like to offer A BIG ROUND OF APPLAUSE TO CCP AND ESPECIALLY ZIN for proving that CCP IS LISTENING AND DOES CARE.
Anyone with me on this SAY "AYE" !
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Soap MacTavish
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Posted - 2010.09.01 18:21:00 -
[56]
To the OP: you're not the first to have this issue, unfortunately.
etc-codes.com issues circa 2008
Fortunately, my google-fu is strong today.
eve-codes.com registrar
That should give you some definitive leads on how to move forward with either contacting the seller in order to acquire the codes, receive a refund, or start the dispute process with PayPal/card services/loanshark 
Also, FWIW, I've never had Shattered Crystal take longer than 2 hours to deliver codes right to my email box. And really, they only went over the 1hr mark once, AND someone blatantly American called me to let me know they would be getting it to me ASAP. Lessons learned buddy, hope you get your money back!!
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