I was about to take a look at it but the defect ID you provided seems to be wrong. Could you please provide me the correct one? :-)

https://forums.eveonline.com/default.aspx?g=posts&t=243229&find=unread

Laucher log file: http://pastebin.com/Jd1wdtej
running repair.exe : http://pastebin.com/ZYeiuuL9

here are the logs for validation hang

Sorry yes, missed a 7 correct bug report ID is: 160027

That should work for you.

edit: If you need any more information, or assistance with testing, I am sitting on the #eve-chaos channel on the coltfront IRC server (the Singularity channel).

This appears to be a problem downloading the patch data, the information downloaded appears to be corrupted. What kind of a network connection are you on? Are you using a proxy?

Yup, that worked, thanks. And it seems to be the same problem Tara Tyrael has. Same questions to you: What kind of network connection are you on? Are you using a proxy?

I have the same problem..it froze at validating client and no updates have started

Right, I'm checking if maybe one of the machines on the CDN got a bad payload. In general, though, it wouldn't hurt to retry it once or twice using the launcher, sometimes this might just be a hiccup somewhere on the internet.

Right, I'm checking if maybe one of the machines on the CDN got a bad payload. In general, though, it wouldn't hurt to retry it once or twice using the launcher, sometimes this might just be a hiccup somewhere on the internet.

Saying you have the problem doesn't do much to help CCP investigate and fix, you should also post any associated logs you have, and based on what me and Tara where asked, what kind of connection are you using and are you using any Proxy.

FYI: This appears to be a bad payload on one of the CDN machines. We are resolving this issue now, you should be able to try again within the hour. If the problem persists at that point in time we'll need to take another look.

FYI: This appears to be a bad payload on one of the CDN machines. We are resolving this issue now, you should be able to try again within the hour. If the problem persists at that point in time we'll need to take another look.

FYI: This appears to be a bad payload on one of the CDN machines. We are resolving this issue now, you should be able to try again within the hour. If the problem persists at that point in time we'll need to take another look.

yep, really starting to get annoyed by service lately, but hey, we can only wait and hope they fix it

went for offline installer for clean install, can't start download at all from: http://community.eveonline.com/support/download/offline-installer/

CCP under DDoS again?

Works fine for me i'm downloading them atm fine, but with my connection speed i'm looking at 10+ hours download time so i'd rather not have to resort to that.

Managed to install the offline client no problems here, tried to run it and the launcher was stuck on validating again, running the repair tool still gives me an error.

Intresting... a launcher update... well client is validating atleast :D Nice work ^^ i hope xD

Not sure if this is the same problem you guys are having but every time I try to run the launcher it crashes, with the following error,

Problem signature:
Problem Event Name:APPCRASH
Application Name:launcher.exe_unknown
Application Version:0.0.0.0
Application Timestamp:49180193
Fault Module Name:StackHash_0a9e
Fault Module Version:0.0.0.0
Fault Module Timestamp:00000000
Exception Code:c0000005
Exception Offset:01dfdf5f
OS Version:6.1.7601.2.1.0.768.3
Locale ID:4105
Additional Information 1:0a9e
Additional Information 2:0a9e372d3b4ad19135b953a78882e789
Additional Information 3:0a9e
Additional Information 4:0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Then when I try using the exe file it keeps saying to download the patch goes thru the install but its like it did nothing and its just a never ending loop of needing to install the patch, trying to manualy download and istall the patch now

Updated a desktop client a few hours ago without issue. However, when I run the launcher on my laptop, it hangs at 0.0% validation. Both computers are on the same network.

Did restart the launcher and the update failed, and got this:

http://pastebin.com/586FrHi7

Happy reading!

Updated a desktop client a few hours ago without issue. However, when I run the launcher on my laptop, it hangs at 0.0% validation. Both computers are on the same network.

Interesting! What are the differences between those machines in terms of operating system and cpu?

Interesting! What are the differences between those machines in terms of operating system and cpu?

point is, afaik validation should start and say its not same version and start patching , for some reason it doesn't start validation, so im guessing its the launchers fault, still going to wait

I have no idea of the process of validation, so:
1) Validation does its thing then checks check sum on server = fault with launcher since it doesn't start validating.
2) Validation ask server for check sum before checking my client = fault with network, OS or same as above.

When doing repair we get error: unpack requires a string argument of length 4 , which meant that we are missing argument somewhere, shooting in the blank over here at this point, but could it be that the problem is related to Win 32 or Win 64 OS since the argument could be wrong length due to system architecture.

Those are my 2 cents at this point, since I've so far tried everything from manually clearing caches, starting and restarting most of the .exe files and from what I've gathered from the logs.

EDIT: Laptop here as well, even though I don't see why that would play any role, seems like an interesting coincidence, since few more people reported this issue and are using laptops.

Well, the launcher has a checksum db of it's installation. Where it's failing is when it's trying to get the checksum db to compare against from the server. So either the connection is bad (which is possible and the whole reason why checksums are being verified multiple times in the process), or you are hitting a server that has a bad payload (just as likely as the bad connection). :-)

Interesting @ Spybot. Can everyone please check if they are using that software and see if temporarily disabling it helps to resolve this issue?

Thank you all for the trouble shooting. Even though it appears that it might not have been a problem in the launcher per say then it also helped me find something on our end that was a bit weak in its implementation and improved it. :-)

All that being said, can you guys tell me the versions of Spybot S&D that you were running so that I can get in touch with the developer to make sure that we place nicely together in the future?

Hello just a quick rewrite with the assistance of others we have discovered what is causing this issue and how to fix it.

The issue is caused by Spybot Search & Destroy, you need to disable to Proxy that Spybot S&D uses by default.

Instruction on how to disable Spybot's Proxy can be found here...

http://www.safer-networking.org/faq/how-to-disable-the-proxy/

Alternatively you can also just uninstall Spybot Search and Destroy.

I am in the same boat, except I get 0% validating and it comes up to creating eve_online_551409-551409_win.patch 0%..then I get

The Server you are connecting to could not be reached.

Please check your internet settings and restart EVE: Online Launcher.

The URL that could not be reached was:
hppt://cdn1.eveonline.com/551409/RepairData_551409.dat

currently running
W7 home premium
I have Kaspersky AV and IO ASC running but no spybot

We have reports that Kaspersky causes this problem as well.