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Thread Statistics | Show CCP posts - 9 post(s) |
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CCP Guard
C C P
C C P Alliance
486
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Posted - 2011.10.26 14:51:00 -
[1] - Quote
CCP Redundancy and friends have been using the data retrieved with the automatic crash dump submission system we introduced recently
In this new dev blog, he tells us about the early results!
CCP Guard | EVE Community Developer |
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Grady Eltoren
Aviation Professionals for EVE
3
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Posted - 2011.10.26 14:57:00 -
[2] - Quote
First? (That's a first! :)
Sounds like some good stuff. Keep up the great work.
I gather that in addition to the game becoming more stable, we will see improvements in speed as well as hidden coding glitches are found and fixed. Very interesting to see the Client improvements and optimizations that come from this tool especially in the graphics card realm.
Not sure why anyone would want to turn off crash reporting (hackers/botters not wanting CCP to see what they are running concurrently that may have crashed the client???)
Cheers! |
TheButcherPete
StoneWall Metals Productions
2
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Posted - 2011.10.26 14:58:00 -
[3] - Quote
I often DC without crashing on my end of the pipe. Chats and mods simply stop working and Showinfo requests do not load.
I have noticed something however, these "DC's" only happen when I'm in Hangar mode...
Is it me? :P
GÖÑ Pete |
Scatim Helicon
GoonWaffe
Goonswarm Federation
127
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Posted - 2011.10.26 15:04:00 -
[4] - Quote
I can't be the only person to notice the Dev's CCP name in light of recent events.
Interesting blog though :) |
Lors Dornick
Kallisti Industries
20
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Posted - 2011.10.26 15:11:00 -
[5] - Quote
WTF?
Results and a devblog in like days?
Who are you and what have you done to he real CCP Devs? ;)
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Kata Amentis
Re-Awakened Technologies Inc
3
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Posted - 2011.10.26 15:27:00 -
[6] - Quote
Scatim Helicon wrote:I can't be the only person to notice the Dev's CCP name in light of recent events.
Interesting blog though :)
Yeah it's an unfortunately name to have right about now... but it's good to see the dev's tools expanding and being put to some good use.
Out of curiosity, how much of the red is part of the "tends to crash horribly on shutdown"? |
Dalton Vanadis
Miranda United
F0RCEFUL ENTRY
413
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Posted - 2011.10.26 15:36:00 -
[7] - Quote
Hey Guys,
Thanks for the quick blog and the graphs (yay graphs!). Really keeps up the communication and it's appreciated. Keep up the good work and hopefully some of those annoying DC's stop happening.
Keep us informed, this is stuff we don't normally hear about, yet affects us all and you guys deserve credit where it's due.
Woo, go CCP making me happy and informed. |
Knug LiDi
N00bFleeT
Numquam Ambulare Solus
3
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Posted - 2011.10.26 15:39:00 -
[8] - Quote
while 2000 or even 500 crashes per day seems to be a lot, I wonder how many are from the same individual crashing 5-6 times (or more) and how many are "silent" crashes where EVE is shutting down anyway?
Also, the patch on the 25th seems to have significantly reduced crashes in raw numbers (or at least the crashes that this tool is able to capture)
If only we could fall into a woman's arms
without falling into her hands |
Jason Edwards
Internet Tough Guy
Spreadsheets Online
5
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Posted - 2011.10.26 15:52:00 -
[9] - Quote
what happened 10/18/2011 to cause such a huge increase?
Quote:Some observations from the data:
These problems seem to be hardware problems; assuming the huge increase is just a change of defaults.... are the bugs being seen really mostly attributed to hardware? |
Belisarius Xenophon
Buzzkill Joy Club
8
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Posted - 2011.10.26 16:04:00 -
[10] - Quote
Jason Edwards wrote:what happened 10/18/2011 to cause such a huge increase?
10/18 was when the automatic crash reporter was included in the 1.1.2 patch. I assume everything before that was manual crash reports. |
Yvan Ratamnim
Phoenix Evolved Part Duo
15
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Posted - 2011.10.26 16:16:00 -
[11] - Quote
CCP Guard / CCP Redundancy ... any chance your team can publish this graph periodically every month it would be a nice visibility to the progress of the endeavour. |
Yvan Ratamnim
Phoenix Evolved Part Duo
15
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Posted - 2011.10.26 16:17:00 -
[12] - Quote
Belisarius Xenophon wrote:Jason Edwards wrote:what happened 10/18/2011 to cause such a huge increase?
10/18 was when the automatic crash reporter was included in the 1.1.2 patch. I assume everything before that was manual crash reports.
Yes, lol that just shows how many crashes went unreported in the past... the spike is the real crashes that ee was suffering the whole time probably even worse, the trick is to watch from that day aforward to watch progress on patches. |
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CCP Sharkbait
C C P
C C P Alliance
0
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Posted - 2011.10.26 16:17:00 -
[13] - Quote
Yvan Ratamnim wrote:CCP Guard / CCP Redundancy ... any chance your team can publish this graph periodically every month it would be a nice visibility to the progress of the endeavour.
We can explore that idea.
Thanks. |
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The Offerer
Republic University
Minmatar Republic
36
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Posted - 2011.10.26 16:45:00 -
[14] - Quote
I like the smell of burning bugs in the morning.
+1 |
TheLostPenguin
Surreal Departure
0
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Posted - 2011.10.26 16:56:00 -
[15] - Quote
Yay for results even if only minor so far (well you have only had a few days I guess) but as a well known supermarket says, every little helps.
Also +1 the proposal to make an update of this kind regular, maybe monthly is too much to ask but surely you could give us a quick update like this quarterly, so long as the more nervous management types can be persuaded to allow you to to show the spikes in crashs every 'expansion'. At the very least it'd be a semi-formalised time to put across any trends you continue to see, ie if users of certain outdated drivers are causing an abnormal number of crashes for themselves you could give a gentle poke to about it |
Gogela
Freeport Exploration
85
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Posted - 2011.10.26 16:58:00 -
[16] - Quote
CCP Sharkbait wrote:Yvan Ratamnim wrote:CCP Guard / CCP Redundancy ... any chance your team can publish this graph periodically every month it would be a nice visibility to the progress of the endeavour. We can explore that idea. Thanks.
...heh. Not a fan of Incarna CCP Sharkbait?
All GëíGêçGëí Ships | Many Odd GëíGêçGëí Items (+Drones) | <-- Links to showInfo in-game |
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CCP Sharkbait
C C P
C C P Alliance
2
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Posted - 2011.10.26 17:02:00 -
[17] - Quote
Gogela wrote:CCP Sharkbait wrote:Yvan Ratamnim wrote:CCP Guard / CCP Redundancy ... any chance your team can publish this graph periodically every month it would be a nice visibility to the progress of the endeavour. We can explore that idea. Thanks. ...heh. Not a fan of Incarna CCP Sharkbait?
Just haven't logged in with the dev character yet, i dont have time to go ingame and troll like i used to :( |
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Luke Lor'aul
New Eden Association
4
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Posted - 2011.10.26 17:03:00 -
[18] - Quote
Cool, now when are you going to replace my graphics card your game killed? |
Emi Sertan
Royal Amarr Institute
Amarr Empire
0
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Posted - 2011.10.26 17:09:00 -
[19] - Quote
Luke Lor'aul wrote:Cool, now when are you going to replace my graphics card your game killed?
*insert random flame about people not cooling their computers* |
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CCP Unifex
C C P
C C P Alliance
1
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Posted - 2011.10.26 17:09:00 -
[20] - Quote
TheLostPenguin wrote:Also +1 the proposal to make an update of this kind regular, maybe monthly is too much to ask but surely you could give us a quick update like this quarterly, so long as the more nervous management types can be persuaded to allow you to to show the spikes in crashs every 'expansion'. At the very least it'd be a semi-formalised time to put across any trends you continue to see, ie if users of certain outdated drivers are causing an abnormal number of crashes for themselves you could give a gentle poke to about it
Whilst I'm 'Management' I'm really not nervous about this as it's a great idea. Also, the guys are very keen to keep feeding this data out to people both as information and to make sure we keep working our way through the bugs.
Watch this space for details on how we will do this.
Senior Producer - Carbon |
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Denidil
The Graduates
Morsus Mihi
112
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Posted - 2011.10.26 17:14:00 -
[21] - Quote
Luke Lor'aul wrote:Cool, now when are you going to replace my graphics card your game killed?
a game cannot kill a graphics card. the only software that can kill a graphics card is it's own drivers. in this case the drivers failed to properly manage the TDP of the video card.
blame your video card manufacturer - that's who deserves the blame.
Anyone who is blue to DRF are cowards and have failed Eve.
MM Bombers, Best Bombers |
Vincent Athena
V.I.C.E.
The Lostboys
104
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Posted - 2011.10.26 17:22:00 -
[22] - Quote
BTW one thing Ive not seem mentioned in either blog is how this works, if at all, on a Mac.
I did have one "unhandled exception" recently, and after clicking "no" to offer to debug it, the screen just went black and stayed that way. Eventually I force quit. Was the crash reported sending data to CCP and by using force quit, I stopped it? Just what does happen when a crash is reported, and what do I do as a Mac user to insure it happens?
CCP employees should never proclaim a feature to be awesome. Only subscribers should.
Subscribers can never answer a question posed to CCP. Only CCP can. |
mkint
200
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Posted - 2011.10.26 17:39:00 -
[23] - Quote
Vincent Athena wrote:BTW one thing Ive not seem mentioned in either blog is how this works, if at all, on a Mac.
I did have one "unhandled exception" recently, and after clicking "no" to offer to debug it, the screen just went black and stayed that way. Eventually I force quit. Was the crash reporter sending data to CCP and by using force quit, I stopped it? Just what does happen when a crash is reported, and what do I do as a Mac user to insure it happens?
This wouldn't be EVE if I didn't say it:
lolmac |
Fracture Antollare
Wall Street Tax Rate
4
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Posted - 2011.10.26 17:46:00 -
[24] - Quote
Are only crashes that produce error messages counted? I often see the EVE client crash with no message at all. |
Sered Woollahra
No Fixed Abode
LEGIO ASTARTES ARCANUM
1
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Posted - 2011.10.26 17:47:00 -
[25] - Quote
Very nice graph, quick results too.
I wonder, was the number of crashes coming in (1000 on the first day, 1500 for the second) a surprise? Or was it an expected figure? |
Zendoren
Aktaeon Industries
The Black Armada
23
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Posted - 2011.10.26 18:02:00 -
[26] - Quote
CCP Unifex wrote:TheLostPenguin wrote:Also +1 the proposal to make an update of this kind regular, maybe monthly is too much to ask but surely you could give us a quick update like this quarterly, so long as the more nervous management types can be persuaded to allow you to to show the spikes in crashs every 'expansion'. At the very least it'd be a semi-formalised time to put across any trends you continue to see, ie if users of certain outdated drivers are causing an abnormal number of crashes for themselves you could give a gentle poke to about it Whilst I'm 'Management' I'm really not nervous about this as it's a great idea. Also, the guys are very keen to keep feeding this data out to people both as information and to make sure we keep working our way through the bugs. Watch this space for details on how we will do this.
Would be a good idea to lump this report in with the market statistics that are published on the regular since the QEN has been discontinued. Also, could we please get a graph or straight statistics on the EVE Subs with each publication as well.
Matter of fact, might what to consider just lumping any and all statistic information in with the release of the market statistics. would make lot of the process easier as you already have a business process in place to get this information out there in a timely manner, just add onto to it. |
Sri Nova
Sebiestor Tribe
Minmatar Republic
16
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Posted - 2011.10.26 18:02:00 -
[27] - Quote
video card drivers especially amd is are in such a pathetic state these days.
simulated revision notes:
thank you for downloading hokey drivers X.xx
fixed issues:
video play back performance improved !!
known issues :
game x no longer works as well as it once did .
3 weeks later :
thank you for downloading hokey drivers X.xx
fixed issues:
game x performance improved !!
known issues :
video play back no longer works as well as it once did .
6 weeks later :
thank you for downloading hokey drivers X.xx
fixed issues:
improved performance in new release of game Z !!
known issues :
video play back no longer works as well as it once did .
game x no longer works as well as it once did .
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GRIEV3R
Clan Shadow Wolf
Fatal Ascension
9
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Posted - 2011.10.26 18:45:00 -
[28] - Quote
Great work, guys. Keep it up. You efforts might not be very flashy but they are very important nonetheless.
Just a side note, has there been any progress made on the intermittent warp tunnel issue? |
drinking12many
Nine Inch Ninja Corp
The Blood Eagle
0
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Posted - 2011.10.26 18:48:00 -
[29] - Quote
I imagine the tool does record thing like driver versions for said hokey video drivers. It may also be worth posting somewhere if you see a trend of a specific driver or drivers causing a lot of crashes so that maybe those people can be convinced that an update is needed. I work in IT and I cant tell you how many guys I work with complain about various games crashing but cant tell you the last time they upgraded their video drivers. |
Denidil
The Graduates
Morsus Mihi
112
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Posted - 2011.10.26 18:49:00 -
[30] - Quote
Sri Nova wrote:video card drivers especially amd are in such a pathetic state these days.
that's funny, because at least AMD's drivers never burned up their own cards at factory clockrates.
Anyone who is blue to DRF are cowards and have failed Eve.
MM Bombers, Best Bombers |
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