GÇó Connect to Singularity using an existing test install, post here if you have any problems updating the client or connecting.

Patched, logged in, got "The cluster is not currently accepting connections" while 41 people are online.
edit: It's now showing as VIP mode from the launcher. You don't get that from the connection screen, which perhaps you should.

The entire patch is taking quite a while for me compared to other ones.

It's 2.57 gigs. Pretty dang large.

Dray

Only 820 megabytes for me. Are you upgrading from a TQ install or a previous SiSi install?

An unexpected error occured
Please try to restart or run the repair tool...

I hate to be that guy but the current mirror is freaking old. Please consider updating it if possible, thanks.

After waiting in line to connect to the server I got this handy dandy box saying

Login Failed
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

And now i am back in line waiting

Same here :(


o7
Drac


*Edit* I think mine might have mentioned something about it having timed out

Same problem here.

Same here :(


o7
Drac


*Edit* I think mine might have mentioned something about it having timed out

After waiting in line to connect to the server I got this handy dandy box saying

Login Failed
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

And now i am back in line waiting

Only 820 megabytes for me. Are you upgrading from a TQ install or a previous SiSi install?

-snipped to the part that matters- The English teacher in me is crying...

I hate to be that guy but the current mirror is freaking old. Please consider updating it if possible, thanks.

Rukia Taika wrote:
After waiting in line to connect to the server I got this handy dandy box saying

Login Failed
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

And now i am back in line waiting

The EVE cluster has reached its maximum user limit. Please try logging in again later. You are #17 in line for logon.

The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

I'm getting the same:

"The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support."

EDIT: Restarted the client and game and got this:

"Account EVE-SSO-CONNECTION has been disabled
Last Login: 2010.05.10 19:55
Number of Visits: 104
reason: Account subscription expired!

Subscribe Now and continue playing!"

I don't know when it checks the subscribers list, but I've have my account reactivated since mid July

This mirror is older than mid-July. It was taken shortly after the Odyssey release. If your account was inactive then, it will still be inactive now. You will have to either a) petition CCP to activate your character on the test server or b) wait until the next mirror.

What does/did Nasty do?

Can we install this side-by-side with our existing client install without breaking it?

nvm, answered my own question

GÇóConnect to Singularity using a copied Tranquility client, post here if you have any problems updating the client or connecting.

.

The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.
.

In this thread:

1) Developers remove 13 year old legacy tool
2) The entire world collapses
3) The code is reverted and everybody agrees they'll replace nasty next year

Also, why is the bulk data changing? It's taking ages to download.

http://wiki.eveonline.com/en/wiki/Singularity

Take a look at that. It should help you make sure that your client was copied correctly. Also, you should delete the .patch files in the EVE folder.

EDIT: Make sure they're the .patch files in the copied client, not your TQ version.

Thanks for the response. But I have already follow the steps provide through the link you link before trying to log in to the singularity server.

Look in the eve folder but cant find the .patch files you are referring to. Is it suppose to be in a folder under the EVE folder?

Look in the eve folder but cant find the .patch files you are referring to. Is it suppose to be in a folder under the EVE folder?

I had the same issues with auth key (after some time in queue it was expired and I have to wait again and again).
Just parch your Singularity client with launcher and then run client directly from shortcut:
(Singularity directory)/BIN/Exefile.exe /server:87.237.38.50

I also hate to be "that guy" but this has been bugging me for a while:

The welcome message says "Welcome on Singularity!"

It should read: "Welcome (to) Singularity!"

The English teacher in me is crying. Please fix it...

Yes, you could do this, too. It sounds like the .patch files are already gone so this should solve your issue. There was an issue like this shortly after the Odyssey release, too, where people were having trouble logging in. This seemed to be the way to bypass it.

\o/ Thanks to the both of you...
After waiting on queue, finally logging.. Acquiring bulk of Data rite atm
By the way the .patch files were already deleted, went to my client settings and had the delete patch after install check

The parch thingie work..

o7o7o7o7

My Wifes an English teacher to ( who I often make Cringe) She seen that and Twitched lol.

Login Failed
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

Just opened up the singularity client, it patched 820MB, and then times out with the above after waiting in the queue.

I'll copy my TQ folder over and go that route, but wanted to report it did not patch smoothly.

Rough outline of the changes being discussed in this thread:
GÇóNew branch architecture - In order to facilitate development efficiency the way code is
managed (branch architecture) within CCP has been changed.

Are you guys really using a custom source control system or do you mean you just switched products?

ok, so, here is data 4u:

mobo: asus M4A89GTD USB3 Pro
proc: Phenom II 965BE quad core
GPU: ATI Radeon HD7970
RAM: 4GB DDR3 Corsair something something RAM
HD: 1TB black something something don't remember, don't care, it works.

I've been logging into sisi every day for the last 2 weeks, so my build was up-to-date. I had absolutely 0 issues updating to the new build. downloaded ~850MB, installed properly the first time using the normal launcher. Had to wait for the client to acquire 122 items of bulk data.

Once this was all done, I logged in was testing new doctrines features instantly.

Now for da bugs, and boy are there a lot.

Medium guns are broken. All ammo counts are decremented at the number of guns in the group, rather than by 1.
Auto reload is broken. Flat out doesn't work. Tried cycling off and on again. No change. Manual reload works fine.
Over heat is broken. Overheated modules still generate heat even when not cycling. I overheated a rack without turning anything on, had 50% heat before I even noticed. Nothing took any damage though.
Someone stated on the singularity channel that the jump gate animation is broken. However I didn't try that myself.
Everything was really slow, though that may have just been server load due to all the people checking out the new toys.

On the plus side, some of those HACs look really sweet now. Can't wait to try them on TQ.

I twitch every time I see it. It's been driving me nuts for a while now.

From what they were saying, it was a custom system. Then again, I'm not a dev or a developer, so I might have misinterpreted what they said wrong. From what I could gather, Python (at the time) didn't have everything they needed so they developed a custom system called Nasty. Now that Python has everything they need, they no longer need the custom system.

Also, CCP Gangleri has just deleted the launcher payload for Mac, as it wasn't working and was the source of issues people were having with Mac when they installed via the launcher. Currently the method to use is the installer.

GÇóConnect to Singularity using a copied Tranquility client, post here if you have any problems updating the client or connecting.

a slightly different question:

i have never heard of your team before

is this a one time thing were you guys were gathered for ? or have you been working on other stuff in the background for a long time ?

do you guys have some future projects ? what have you done in the past ?

Few bugs i noticed. Fleet Commander of the fleet and Boss as well tried to invite corp mate in fleet

message : - 15:36:52InfoYou do not have permission to execute this command in your fleet.

Also ammo consuption is 5 units / Cycle Gun. Lol

"Data package unavailable / The server you are connecting to doesn't have a published update package"

MAC OS

Tried installing from a copied TQ file, from the fresh install, and from the Test Eve Online file. None worked, and keep getting this error. Please advise or fix. Thanks.

ok, so, here is data 4u:

mobo: asus M4A89GTD USB3 Pro
proc: Phenom II 965BE quad core
GPU: ATI Radeon HD7970
RAM: 4GB DDR3 Corsair something something RAM
HD: 1TB black something something don't remember, don't care, it works.

I've been logging into sisi every day for the last 2 weeks, so my build was up-to-date. I had absolutely 0 issues updating to the new build. downloaded ~850MB, installed properly the first time using the normal launcher. Had to wait for the client to acquire 122 items of bulk data.

Once this was all done, I logged in was testing new doctrines features instantly.

Now for da bugs, and boy are there a lot.

Medium guns are broken. All ammo counts are decremented at the number of guns in the group, rather than by 1.
Auto reload is broken. Flat out doesn't work. Tried cycling off and on again. No change. Manual reload works fine.
Over heat is broken. Overheated modules still generate heat even when not cycling. I overheated a rack without turning anything on, had 50% heat before I even noticed. Nothing took any damage though.
Someone stated on the singularity channel that the jump gate animation is broken. However I didn't try that myself.
Everything was really slow, though that may have just been server load due to all the people checking out the new toys.

On the plus side, some of those HACs look really sweet now. Can't wait to try them on TQ.

Yup, downloaded 7GB installer overnight, it did the launcher update and patching thing and now I'm back at the "Data package unavailable" message. I'd like to be able to test before release :)

Same here, downloaded overnight from the link in the OP and still get the "data package unavailable" message.

Same here, downloaded overnight from the link in the OP and still get the "data package unavailable" message.

This answers the question I came here to ask, which was about the "Data package unavailable / The server you are connecting to doesn't have a published update package" message :)

So installer it is. Maybe I can get Singularity patched up to date before Odyssey 1.1 is release ;)

Though ... what do you mean by "installer"? The current documentation described using a copy of a pre-installed Tranquility client, or downloading a 180MB "launcher" system: http://wiki.eveonline.com/en/wiki/Singularity#Mac:_Sisi_Launcher_Tool

There is no indication of an "installer" for a Singularity client on that page.

Update: the installer is linked from the first post of this thread https://forums.eveonline.com/default.aspx?g=posts&m=3479475#post3479475 and is a 7.71GB download.

Update: still getting the "Data package unavailable" message

a slightly different question:

i have never heard of your team before

is this a one time thing were you guys were gathered for ? or have you been working on other stuff in the background for a long time ?

do you guys have some future projects ? what have you done in the past ?

I should have clarified earlier, sorry for the inconvenience. With no payload the launcher will fail on client verification but you can bypass it by starting the client directly, here is an example Terminal command (assumes you are in the client installation directory):
./[your EVE install].app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"

Is there ever going to be a fix so we don't have to download a 7 gigabyte file to get on SiSi? My internet has data caps that I can't get around and there's only so many place nearby that have free wifi and it would take upwards of 6 or 7 hours to get the installer 'cause their speeds are pitiful.

Yes, I have found what was wrong with the payload and we are working on making a new one available. If you already applied the update via the launcher you can fix your client using these steps:

1. right click the client, show package contents
2. browse to /Contents/Resources
3. rename the EVE Online package here to 'bad package'
4. show package contents on 'bad package'
5. repeat step 1 and 2
6. repeat step 1 and 2 (this is not a typo)
7. open another Finder window and browse to the 'bad package' there
8. move the EVE Online package from the first Finder window to the second one
9. delete 'bad package'
10. close both Finder windows
11. open client, remember that you will need to use the Terminal to point it to Singularity

Sorry, but an error occured while processing your request.

Error code: 3263CCB5-0487-4EB0-8932-9262EC5FEA3A

Singularity launcher error - will not proceed past the following error upon attempting a login:

Yeah, something broke - we are investigating.

And fixed.

I should have clarified earlier, sorry for the inconvenience. With no payload the launcher will fail on client verification but you can bypass it by starting the client directly, here is an example Terminal command (assumes you are in the client installation directory):
./[your EVE install].app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"

Some general feedback:
Grouped weapons ammo is broken, though I noticed CCP Paradox wrote in another thread that they are aware of it and working to fix it. Missiles seemed fine, but my hybrid ammo was not happy.

Command Ships don't seem to be matching their descriptions at the moment, for example the Astarte can use multiple warfare links, but only one can be activated at a time currently?

Also reporting a bug seems difficult to find in Sisi, can "report bug" be added to the help menu to make finding it easier? I feel odd submitting a petition instead of a bug report. And I can never remember the key-combination to bring up the bug report window.

Many thanks.

Known issues:

Mac is not available to be updated via the launcher, in the meantime you can use the installer. To bypass the launcher use this workaround:

1. open Terminal
2. type one '.' into the terminal window
3. drag the Sisi install into the Terminal window
4. paste this to the end of the line: /Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
5. you should now have a command that looks roughly (the path may differ) like this: ./EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
6. run the command

Bulk data is not included in this client version so it will be fetched from the server, depending on load this can take a while.

The server is at the moment lagging a lot and we restricted access to the server for a bit.

Tried this work around, it worked but opened up to buckingham by default, I looked at the cider file, and there is no "/server" line to change from /server:87.237.38.69 to /server:87.237.38.50

Also gave me incompatible build, which I suppose is normal, just wanted to put it out there.

Any ideas?

If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.

It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?

A new patch is available on Singularity, which should fix several problems, but unfortunately it has also a new problem:

The patch includes several duplicated files, which cause a 2.36GB download. Feel free to skip this patch, if your download volume is restricted.
It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.

Regarding downloading bulkdata: It might be necessary to delete the cache of the client once, if the client is downloading bulkdata each time.

It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?

There is a new build available. Would you like to download it now?

The build is 17.2 MB in size.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?

cider[37656:495b] Unable to minimize from fullscreen

It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.

Same here. When issuing the previously functioning command line:
/Applications/EVE\ Online\ Singularity.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50" I'm getting the following:



I click the "Yes" button:



So same error as Jonny Copper and my Singularity client is only a day or two old.

I'll go download the installer again, but that means eight hours of waiting :)

PS: when I click the button to go to the support page, the client disappears and leaves a message in the "log":

The Mac launcher found a data package, downloaded and patched all 9GB, and now indicates the client is up to date. When I log in and press play, "Play" changes to "Launching" for about 15 seconds then back to "Play", but no client. Tried clearing the launcher cache and the client cache and settings. That made client validation take quite a while, but it still won't launch.

I got the client for singularity to work, however it will not let me connect using my username and password. Any Ideas?

There is now a new version up, this time the Mac payload is really fixed. Sorry about the mix up, last couple of weeks have been hectic. For those that already patched their Singularity client on Mac and want to avoid downloading another massive payload please follow these instructions before connecting to Singularity.

1. right click the client, show package contents
2. browse to /Contents/Resources
3. rename the EVE Online (broken icon) package here to 'bad package'
4. show package contents on 'bad package'
5. show package contents on 'EVE Online'
6. browse to /Contents/Resources to find another 'EVE Online'
7. open another Finder window and browse to the 'bad package' (steps 1 & 2)
8. move the EVE Online package from the first Finder window to the second one
9. delete 'bad package' (move to trash)
10. the path you should end up with is: EVE Online/Contents/Resources/EVE Online/Contents/Resources/transgaming/c_drive/...
11. launch the client normally, if the launcher tries to download an unreasonable amount of data please close it and double check the path in step number ten

Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates

GÇ£EVE Online SingularityGÇ¥ is damaged and canGÇÖt be opened. You should move it to the Trash.

There was an unexpected error while retrieving update status:

Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found


Do you want to go to support page?

GET /patches/patchinfo.asp?n=589449&GǪ-½stuff-+GǪ HTTP/1.0
Host: client.eveonline.com
User-Agent: EVE-589449 PatchService (Windows XP sys.getwindowsversion(major=5, minor=1, build=2600, platform=2, service_pack='Service Pack 3'))

HTTP/1.1 200 OK
Cache-Control: private,private, no-cache, no-transform, max-age=0, s-maxage=0
Content-Length: 118
Content-Type: text/html
Server: Microsoft-IIS/7.5
Set-Cookie: ASPSESSIONIDAQDCRBAQ=FAOEABEDLDKIECGKPLILJMPA; path=/
X-Powered-By: ASP.NET
Date: Fri, 23 Aug 2013 08:20:43 GMT
Connection: close

http://content.eveonline.com//583835/evepremiumpatch583835-mac.tgz,be678b883a303ace7d3d29244e4bc464c1734503,17.2#END

The last Singularity resulted unfortunately in a broken client. We reverted this client and everything should work again.

For those who patched to the broken version: Kill all EVE processes through the task manager and then start the launcher again. Unfortunately the launcher cannot be started while broken EVE processes are hanging around.

how exactly do you manage to break the client and not notice it until is deployed?

I do not know why your installation is being reported as broken, is this a system error message or a launcher one?

GǪ copying your Tranquility one and connect it to Singularity (small download) GǪ

You don't work in software do you?

Sickness and nausea continue to be induced by Stargate jump transition.
Please provide an off switch just as you do for Camera Shake.

You don't work in software do you?