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Londi
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Posted - 2006.03.15 02:20:00 -
[1]
Hi all, thanks for viewing my post!!!
My Eve Client crashes to windows about every hour. The crashes appear to happen most often when jumping through Stargates and leaving stations.
I may have hit the ceiling with CCP Tech Support, so I am hoping that someone has had these symptoms and found a fix. I am up for any ideas :-]
My System consists of:
Asus A8N-SLI Premium
2 Gigs of Memory
AMD Athlon 64 X2 4400+
XFX 7800 GT with current drivers = 81.98 Forceware Dated February 7, 2006
Audigy 2 ZS with currnet drivers = 2.08.0004 Dated Jan 24, 2006
Two Raptor 74GB
Two Sony DVD read / writers
Windows XP SP2
Since starting to play EVE, CCP has recommended the following. I am still crashing:
1) Reinstalled DirectX9c
2) Uninstalled and reinstalled video drivers = three versions: 77.77, 78.01 & 81.98.
3) Uninstalled and reinstalled sound drivers.
4) Virus and spyware disabled.
5) EVE process affinity set to one processor.
6) I have run RightMark Memory Analyzer v3.57 with no errors.
7) Audio=0 = NO Sound being utilized.
8) advancedDevice=1
9) I am NOT running any programs in the background except logserver.exe and Task Manager.
10) I have Deleted the MachoNet folder prior to each restart.
11) I have reseeded all cards in my PC.
Thanks in advance for your help. Best regards, Londi
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Montgomery Alph
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Posted - 2006.03.15 11:01:00 -
[2]
Question:
Does your computer have instability issues with any other programs? Games?
Ideas:
Have you tried reinstalling the game? I know you shouldn't have to but maybe there is a damaged file somewhere? File on a bad sector or sth?
Sry no more ideas atm 
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Kal'Zera
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Posted - 2006.03.15 12:06:00 -
[3]
You are using top hardware... sometimes such a high end combination has driver and other issues that only appear under special conditions. This could only be solved if you could get a reproducable crash most probably.
If you can do this: try an old graphics card. That would be my only suggestion that is to be donw without too much effort... :-(
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Zerimar
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Posted - 2006.03.15 16:05:00 -
[4]
I have the same problem and the same video card. I think that the more windows you have open in the game when you jump or leave a station, the more likely the client will crash.
I make sure that I pretty much only have the chat window open and I almost never crash.
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BackWard
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Posted - 2006.03.15 16:37:00 -
[5]
I get the same problem with this character.On my alt however it never crashes even running both at the same time.This has only happened since the last patch and i havent been able run missions as i have no idea when the buggers gonna crash
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Londi
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Posted - 2006.03.15 16:43:00 -
[6]
 Originally by: Montgomery Alph
Question:
Does your computer have instability issues with any other programs? Games?
Ideas:
Have you tried reinstalling the game? I know you shouldn't have to but maybe there is a damaged file somewhere? File on a bad sector or sth?
Sry no more ideas atm
My PC is 100% stable for all the business applications I run. Game wise, I play Quake 3 & 4, F.E.A.R., Call of Duty 2, The Matrix Online, World of WarCraft and Black & White 2 with absolutely NO issues.
Your idea to reinstall the game (again) may be good idea. I have reinstalled some drivers and maybe EVE needs a fresh install after the driver changes. Thanks for the ideas!!! |
Londi
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Posted - 2006.03.15 17:25:00 -
[7]
Originally by: Zerimar
I have the same problem and the same video card. I think that the more windows you have open in the game when you jump or leave a station, the more likely the client will crash.
I make sure that I pretty much only have the chat window open and I almost never crash.
Zerimar - this is a great observation. Thank you very much!!! = I will give it a try. The only 'problem' is that I like to chat and browse the market place while traveling. If this is the only fix, it is going to 'change' the character of the game for me. But I need to find a fix first, then decide if the game is worth continuing..... |
Mike Moss
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Posted - 2006.03.15 18:45:00 -
[8]
Only today have I had a problem when I started a new character. My Amarr has been without problems for a couple of weeks and works fine today.
The Caldari is crashing to desktop frequently, and the Overview stays blank when he leaves the station. The Amarr continues to have no problems. Something is wrong server side I think.
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Medici
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Posted - 2006.03.15 20:35:00 -
[9]
I have disabled ingamesound and looked at my Firewall,seems to have solved problem so far.
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The Patriarch
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Posted - 2006.03.15 20:50:00 -
[10]
Edited by: The Patriarch on 15/03/2006 20:51:04
Edited by: The Patriarch on 15/03/2006 20:50:38
I have almost the same setup and I have the same problem. Keep computer on 24/7 and can play wow for hours without a problem.
I crash on jumps way too much. Happens every night.
I just reinstalled eve last night, going to see if that helps.
I tried to update to AMD 6.70 chipset and had crashing problems while back, but fixed it by reverting back to old chipset drivers. After reading the asus support forums, I am going to try to install 6.70 again but not install the nvidia IDE driver or the Nvidia network firewall and see if that helps.
Also, I would like to note that latest eve patch has helped a great deal, but I would stil like zero crashing.
"Don't install the Nvidia IDE driver, or the Nvidia network firewall. Just the network driver SMS Bus driver and audio driver. (I don't use RAID, so I'm not telling you to install it, but do if you are)." - from asus support forums
The Patriarch |
kapads
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Posted - 2006.03.17 12:17:00 -
[11]
I have the same problem on almost indentical hardware. I experience the problem while jumping and undocking, usually, when iam holding my mouse button to talk over comms or closing\opening EVE windows.
As mentioned already the only work around i have come up with is to not talk over comms or press any keyboard or mouse butotns while jumping or undocking.
Sys specs:
asus a8n-sli premium
2gb ddr 400
amd 64 X2 3800
bfg tech 7800gtx oc
2x 36gb raptors in raid 0
xp sp2
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Takuya Murata
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Posted - 2006.03.17 19:12:00 -
[12]
I've see this problem happen a couple of times.
I can assure readers that my own system is stable and without any problems -- I can run 3DMark06, Aqua3D, and SiSoft Sandra for literally 48 hours (looped mode) with zero crashes or artifacting. My system is *not* overclocked or "tweaked out" in any way.
The problem appears specific to EVE, and likely has something to do with their D3D code.
Is there any sort-of debug log kept somewhere in EVE? I'd love to dig through it and look for assertion errors. I realise a large portion is Python-based, but I'm familiar with that as well...
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Takuya Murata
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Posted - 2006.03.17 19:41:00 -
[13]
Originally by: The Patriarch
I tried to update to AMD 6.70 chipset and had crashing problems while back, but fixed it by reverting back to old chipset drivers. After reading the asus support forums, I am going to try to install 6.70 again but not install the nvidia IDE driver or the Nvidia network firewall and see if that helps.
...
"Don't install the Nvidia IDE driver, or the Nvidia network firewall. Just the network driver SMS Bus driver and audio driver. (I don't use RAID, so I'm not telling you to install it, but do if you are)." - from asus support forums
This is actually good advice.
Do NOT install the "nVidia SW IDE driver" (which is actually the RAID driver), and DO NOT install nVidia ActiveArmor firewall support. I get worse performance with the RAID driver (I am not using RAID), and I can refer you to numerous proofs and posts online documenting known flaws in nVidia's ActiveArmor driver as well as problems within the actual hardware (!).
You don't need to install the nVidia Audio driver unless you're using nVidia's on-board audio (if you are using on-board audio, check your motherboard manual to see if they're using nVidia's audio capabilities, or if they have a different vendors' audio chip in use (such as Realtek)).
Finally: I recommend you use the nForce chipset drivers from nVidia's site and not the ones on Asus's site. The same goes for nVidia GPU (i.e. GeForce) drivers.
However, something VERY IMPORTANT to keep in mind: when it comes to the nForce chipset drivers, MAKE SURE YOU PICK THE RIGHT TYPE! For example, there is one called "nForce 4 Intel/AMD X16", which for the longest time I thought meant nForce 4 with PCI Express 16 support. I was *completely* wrong -- there is an actual nForce 4 SLI-based chipset (which is brand new) called the X16, so I had been picking the wrong chipset drivers for awhile. The ones I needed were labelled "nForce 4 AMD" (which are used for the nForce 4 Ultra chipset, non-SLI).
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Axcor
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Posted - 2006.03.22 11:48:00 -
[14]
This is getting to be quite a problem:
Previous Computer set up:
ASUS P4P800SE board
Intel PIV 3.4ghz L2 1GB cache 800MHz HT
160GB HDD ATA
3GB DDR ram PC3200 400MHz
Radeon 9600Pro 256mb Graphics
On Board Sound
Windows XP SP2
DVD R
Floppy drive
Started freezing in game locking computer to shut down and reboot with serious error message after the latest RMR patch.
To solve Problem New Computer setup:
Intel 915pgn Mother board PCIe
Dual HDD 160GB and 80GB (eve runs soley on 80GB)
Intel PIV 3.4ghz L2 1GB cache 800MHz HT
3GB DDR ram PC3200 400MHz
Radeon X800XL 512Mb PCIe Graphics
On Board Sound
Thermaltake Armour Thermally Advantaged Case
Windows XP SP2
DVD R
Floppy drive
Crashes to reboot even more with same serius error reports.
Tried:
No sound
Emptying Caches
Reloading Game
reloading/renewing all drivers
To no avail
System consistantly maxes out RAM (3.0GB) and CPU
I know everyone is having similar issues but is anyone actually doing anything about it. I play many MMO games including the New auto assault and nothing crashes my comp except EVE
Whinning will not help I know but game play should be enjoyable not tense wondering when or if the next crash will occur
Regards
Axcor
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Nvali
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Posted - 2006.03.23 00:12:00 -
[15]
Londi,
It's the dual core processor.
Make sure you have Dual Core Processor Driver from AMD:
http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_13118,00.html
Install hotfix: http://www.amdzone.com/modules.php?op=modload&name=News&file=article&sid=3964
If that fails, force it to a single core:
see http://www.robpol86.com/Pages/imagecfg.php for example
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Paari Cuman
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Posted - 2006.03.23 03:00:00 -
[16]
I've got the same problem Londi.
And I don't think its the dual core Nvandi. I did the same update as you suggested.
Anyone else has ideas? 
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Londi
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Posted - 2006.03.23 06:24:00 -
[17]
Hi there,
I really want to thank everyone for giving this situation some serious discussion. In addition to my original list of hopeful fixes, I have:
1) reinstalled EVE after uninstalling and reinstalling all audio and video drivers first. I am now with the newest nVidia grahic drivers 84.21.
2) I have checked my chipset drivers and they are all current.
3) I have tested affinity set to one processor vs running on the dual core and the crashes are not affected. So I am staying with dual core because its easier.
I have been able to streatch the amount of time it takes for EVE to crash. The following is not a perfect resolution. But it does work for me. With that said, I just crashed after 1.5 hours of playing and then again 30 minutes later. But yesterday I played for about three hours without crashing.
1) Prior to playing, I reboot Windows. I have eliminated all mememory consuming processes from loading. You know, all those egotistic companies that eat up your memory and processes so their program starts up a little faster: adobe, MS, RealPlayer, iTunes, etc. You can do this via msconfig or the new MicroSoft Defender (free antispyware) has a great little applet to accomplish this. Again, antispyware and antivirus are NOT running.
2) I have taken the advice of others and I close as many windows as possible and click on nothing during stargate jumps and station departures. I think this works because even though EVE is one Universe, it really is many servers 'talking' to each other. I think if you have a bunch of windows open or are trying "to do something" while you are moving from one server to another, the pass off (hand shaking) from one server to another just doesnt happen as desired and you crash to Windows Desktop.
3) I have also observed that while warping, if you view a studdering, a crash is more likely in the near future. I make sure no bad guys are around, close EVE and restart and this studdering seems to go away.
Please keep posting any new observations. Eventually we will solve this headache = I hope :-]
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Takuya Murata
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Posted - 2006.03.24 10:08:00 -
[18]
Originally by: Nvali
It's the dual core processor.
Please provide proof of this. Not "so and so said", but instead actual proof that true SMP setups (and not single CPU systems with HyperThreading enabled) cause this problem. Does changing the affinity on the process **REALLY** solve the problem?
If this can be backed up with some additional facts, then I'm pretty sure I know exactly what's going on. A lot of present-day games have this problem, and it has little to do with a lack-of "Dual Core Processor Driver" or any other such thing.
It's the result of CPU context switching within a thread. Many games are written with a lot of bad assumptions about threading, and the programmers assume that a thread *cannot* switch CPU context in the middle of a thread operation -- this isn't the case (but depends a lot on how the threading model is written). In most games, the result is a seemingly random crash (where the application actually crashes and Windows, assuming you don't have that feature turned off, tells you what application crashed, where, and lets you look at a memory + stack dump); the application crashes because it tries to access memory while in a thread on a separate CPU which is not permitted to access that memory (each CPU is unique) by the kernel. At least that's how I understand it...
If you don't have this feature turned off, and you're getting simply dropped to the desktop w/out any crash dialog or the like, then either 1) EVE is intercepting the exception (crash), or 2) the game is doing some sort-of internal assertion checks, failing these checks, and exits semi-cleanly (this method is normal when it comes to lots of software, believe it or not).
I know EVE makes heavy use of Python, which has had *tons* of thread-related problems in the past.
If everyone here experiencing this is using dual-core setups, then I urge everyone to try setting the process affinity to a single CPU (pick CPU 0 or CPU 1; whatever you want, just not both), and seeing if the problem still occurs.
Also: this might not happen for people with single CPUs but use HyperThreading (which ends up making Windows appear to have two CPUs; Intel's HyperThreading does in fact result in two **logical** CPUs, just not two **physical** CPUs), because HyperThreading uses logical CPUs, which don't have the same necessary precautions as *real* SMP (dual or quad) CPU configurations.
P.S. -- I am on a dual core CPU.
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Nitta Sayuri
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Posted - 2006.03.27 11:52:00 -
[19]
I have been experience all the same problems, again, on very similar hardware. It occurs usually when I jump to warp or undock from a station. EVE is the ONLY program that has issues. So if anyone is able to get anything to work, please let us know.
MSI K8N Neo4 mobo
AMD Athlon 64 X2 4200
XFX 7800 GT
2 GB Corsair XMS RAM
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Vilmalith
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Posted - 2006.03.27 17:33:00 -
[20]
I honestly didn't read the whole thread. Just wanted to comment.
Ever since the RMR patch any pc I play Eve on (five at my house and two gaming laptops, three of the pcs are dual core and one of the laptops is dual core) randomly drops me to desktop (IE: the game closes) when docking/undocking or when using stargates. It's not something I can time, because it is random sometimes not occuring at all throughout a whole gaming session. Something I have tried to bring up to CCP is that this NEVER occured for me until after the RMR patch came down. This doesn't seem to be a memory leak issue in my case as memory/pf usage seems to settle after about 30mins (according to performance log).
So, sorry for not giving any advice. Just popping in as another, "you aren't the only one" post.
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Binto Kie
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Posted - 2006.03.27 18:41:00 -
[21]
Ditto here.
My problem started right after the latest patch. Before I had very few problems. It got better for a week or so and then yesterday it got so bad I finally gave up playing. It botted me 4 times in a row just trying to undock from a station. Tried my alts, same thing, tried my other account and same thing. Tried my laptop, same problem. I really think the fact that it happens on so many different set-ups and computers and the fact tht it has gotten so much worse after the latest patch pretty much shows where the finger should be pointing.
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Asm0dai
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Posted - 2006.03.28 14:30:00 -
[22]
Exact same problem, exact same CPU and Video card, however since installing the new Nvidia Oblivion beta drivers I haven't crashed once.
I got mine from here
http://download.guru3d.com/detonator/
Your looking for the 84.25 ones. Hope this helps.
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d4rk s1de
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Posted - 2006.03.28 23:58:00 -
[23]
I get same problem. Started after one of the recent quick fix updates. Really annoying. Sometimes happens in space during battles!!!
I don't have deul core processor btw. and i have a ATI x800 pro card. Hope this helps somewhat.
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Paari Cuman
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Posted - 2006.04.01 23:18:00 -
[24]
I'm having these problems still. I've updated the drivers. Put in Dual core support. And now its crashing twice as more as it used to.
It used to be limited to warping/docking/etc. But now its happening during battles.
My System consists of:
Gigabyte K8N-SLI
2 Gigs of RAM
AMD Athlon 64 X2 4200+
XFX 6800
AC97 Audio
Windows XP SP2
Does anyone have suggestions? CCP Tech Support sucks.
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KIvante
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Posted - 2006.04.02 08:46:00 -
[25]
Ya there are more people just like me with the same setup, cept i run the opteron and 500 mhz ocz platinum ram. I believe it is video cause my other stuff is the things super computers are made of (7800 gt go figure).
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BH Sharkbait
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Posted - 2006.04.02 11:31:00 -
[26]
if you are still having this problem, you can file a bug report and we can have a lookey at it. use the links below my sig and these will help you create a bug report.
[Bug Report Here] - [How to write a good bugreport] |
Cusi Huaman
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Posted - 2006.04.03 15:17:00 -
[27]
I have this problem, too, on both my machines, which are rather different from each other.
the laptop has:
core duo 2.16
2 gig ram
7800go gfx
access over intel wifi chip
the desktop has:
amd64 3500+ (socket 754)
2 gig ram
x800 gfx (pci)
access via cable
both systems are connected to the net thru a linksys wrtg54g d2 router, thats plugged into a speedtouch 350 modem
I've tried so many things I cannot list them all, but to no avail.
On some days I have a perfect connection, on others I get booted every 2 minutes. Which is quite annoying, as I multi-account a lot. |
Philip Adams
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Posted - 2006.04.03 16:11:00 -
[28]
See it's crashing on all kind of systems not only on Alienware (beside very stable machine btw) like some smart guys said around.
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LocalHost
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Posted - 2006.04.03 16:31:00 -
[29]
Quote:
I can assure readers that my own system is stable and without any problems -- I can run 3DMark06, Aqua3D, and SiSoft Sandra for literally 48 hours (looped mode) with zero crashes or artifacting. My system is *not* overclocked or "tweaked out" in any way.
That said, I have the same issues happening quite alot myself, same as above where gate travel seems to cause the CTD's. Petiton ingame is fried as usual (which itself is an embarressment, but I digress) so I'll file outside after this latest crash.
System Specs :
AMD 4400x2
Asus K8n-SLI Premium
2 gig memory, ddr400, Crucial Technologies
XFX 7800 GTX Card, latest firmware
etc etc
Software:
Windows XP Pro, licenses, latest patches as of today
Latest WHQL Graphics drivers
Latest Creative Labs drivers (just drivers, not that sound studio crud, etc)
Interestingly, I looked at the errors log and saw the following :
File created 2006.04.03 16:01:53
<string>:2551: FutureWarning: hex()/oct() of negative int will return a signed string in Python 2.4 and up
<string>:598: FutureWarning: hex()/oct() of negative int will return a signed string in Python 2.4 and up
This probably isn't where the error is, after doing some googling of it (seems folks got this associated with local chat dropping off, which happens to me as well......gg there) but it does make me pretty inclined to believe that the issues lie in the programming and not my rig.
Anyways, feel your pain OP, just adding my 2 cents so you know you're not stuck with this issue alone. Hopefully the monthly sub cost this month will afford a fix :| (/me prods Eve with my tech 2 wallet)
|Father of 1|Master of All| |
Philip Adams
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Posted - 2006.04.03 16:54:00 -
[30]
As a mention on my Laptop I have a Pentium 4 Processor with 3.4Ghz.
So don't blame AMD... :)
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Nxii
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Posted - 2006.04.03 19:42:00 -
[31]
Edited by: Nxii on 03/04/2006 19:56:54
I'd like to say that I've experienced the same issue as has been discussed to death on these boards.
I did everything from updating drivers, installing hotfixes to sacrificing a chicken; nothing worked.
EXCEPT one thing:
Adding the /onecpu option to the C:\boot.ini file on the line that has
"multi(0)disk(0) ...."
So that it looks like this (for example):
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn /onecpu
Completely, 100% fixed my problem (at the expense of 1/2 my CPU horsepower, of course  ).
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kapads
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Posted - 2006.04.03 22:40:00 -
[32]
there is no need to disable one of your cpu cores and even if you wanted to do that there is another way, simply right click on a process in task manager and select 'set affinty' and untick on of the cpus.
HOWEVER my post is about an actual work around thats been working for me for the last few days and i have had NOT A SINGLE CRASH :D
I recently got ^2 account, and as a result, have started using duel monitors with 2 instances of EVE in window mode and i believe window mode has solved this crashing problem.
You might be thinking somthing like "window mode is S#%T" but its not that bad if you set it to the same res as your desktop and line it up so you cant see the window borders. I have one instance running in 1600*1200 and another in 1024*768 on the second monitor and i will say it once more NO CRASHES AT ALL!
I hope it works for you guys, i dont know if will, it has certainly worked for me.
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Nxii
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Posted - 2006.04.03 23:04:00 -
[33]
Originally by: kapads
there is no need to disable one of your cpu cores and even if you wanted to do that there is another way, simply right click on a process in task manager and select 'set affinty' and untick on of the cpus.
This didn't work for me. None of the usual recipes for fixing this did.
In my situation I became convinced that it wasn't Eve per se that was crashing but the display driver (or at least the directx part of it). Setting the affinity to one cpu for Eve wouldn't help; there's no way to touch kernel-level drivers like this.
But I tried anyway. I tried quite literally everything I came across online in hopes of fixing this. Nothing worked.
Booting with one cpu disabled is a horrible necessity. But I'll take that extra step instead of having it crash *every single time I undock*.
I have to admit that I'm not terribly suprised at this. I have an asus a8n sli-premium with a dual core amd. I remember having to boot Linux 1.2/1.3 up in nonsmp mode with my old 440bx dual cpu board because some things just couldn't handle multiple cpus.
But still, for those of you who have tried everything and just can't make it work, try this. It's better than nothing.
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kapads
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Posted - 2006.04.03 23:08:00 -
[34]
i have the same mobo, a8n-sli premium with an AMD 3800+ X2
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Asm0dai
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Posted - 2006.04.04 12:23:00 -
[35]
Edited by: Asm0dai on 04/04/2006 12:23:46
Interestingly enough, I also have the Asus an8-sli-premium.
Currently I'm running eve in windowed mode with the Nvidia beta 84.25 drivers (have a xfx 7800gt also), and this is the most stable I have had it running on this set up.
So I suggest you give these drivers a try if you havent already.
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Morticae
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Posted - 2006.04.04 18:19:00 -
[36]
Same issue
AMD 64 4400+
ASUS A8N32-SLI Deluxe MB
2gigs (1x2) ram
BFG GeForce 7900GT
I have the forceware 84.21 version installed atm and am about to try that 84.25 beta.
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Festloid
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Posted - 2006.04.05 16:36:00 -
[37]
Same as others
Spec:-
AMD opteron 165
2GB Corsair twinx xms 4000
XFX 7800gt
DFI lanparty UT ultra-d
I have tried different video drivers, turned sound off, have tried using set affinity to 1, and all other suggestions found within this thread etc etc , but I still crash mainly when using SG/stn's but has been known to crash whist i was just stationary in space.
I went through the process of contacting tech support who suggested various checks and tweaks, all to no avail. They in turn suggested to submit a bug report, which I did.
It seems to me, with all these people having the same problem, with the high spec kit being used that it can only be a problem with Eve. Nothing else i run ahs the slightest problem. I suggest everyone who has posted here submit a bug report soonest, the more info the development team get the better, and the more pressure it might put on CCP to actually act on the bug reports. |
Joshua Deakin
|
Posted - 2006.04.05 18:54:00 -
[38]
This is really starting to annoy me big time. I've been ctding since I started to play EVE some 9 months ago. The client crashes aprox 1-4 times each session. Eve takes a considerable amount of my freetime and to CTD frequently during agent missions is not what I consider acceptable. Just lost a drone and even though I was able to log back within 30 secs the client insisted to warp me back.. and thus losing all control of the drones and leave them at the mercy of the remaining pirate forces (and losing T2 stuff is never cheap).
I know this must be somewhat system specific since on another computer my character can play without the fear of a CTD.
Abit KV8 Pro
AMD A64 3000+
2*512MB DDR
Ati X850 XT 256MB
Creative x-fi extreme music
500W PSU
Win XP Pro SP2
I've upgraded my comp with a R9800 Pro and the current card, no change. Changed even the PSU cause I thought the power wasn't enough for the graphic card. Added the sound card (didn't worsen the ctds). Played without sounds, no fix. Played in window mode soundless, no fix. Other programs run just dandy. 
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Tashine
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Posted - 2006.04.05 21:56:00 -
[39]
Edited by: Tashine on 05/04/2006 21:58:18
Asus A8N-SLI motherboard
AMD64 Dual 4400+ processors
NVidia GForce 7800GT x2 in SLI graphics
2GB ram
SB Audigy 4 sound
Windows XP Home SP 2
I had random CTD's (5mins to 1 hour play time before random CTD using map and warping) with this newly built system. The problem was solved when I uninstalled the graphics driver 81.98 and reinstalled the older driver 77.77.
Driver was taken from www.slizone.com
I uninstalled the old driver through the control panel and used the add/remove programs option (had multiple NVidia stuff listed and just uninstalled the 'display driver'). Reset and then double clicked on the new driver setup icon.
As a side note I did first go to www.creative.com and updated my sound driver. I tested the game but still got the same CTD's so then went on to the graphics driver.
Hope this helps some people which was advised by the CEO support within 48hrs of a support email request being sent.
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Festloid
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Posted - 2006.04.06 15:51:00 -
[40]
Well good news (for me anyways), the crashes have stopped.
What have I done, well i added the command /onecpu in the boot.ini, although this does limit me to only one processor on my opteron 165 it has stopped the annoying crashes.
If anyone wants to play with the boot.ini, copy the windows command line to another line and amend the first with /onecpu, that way you get an option for 1 cpu or 2 at the start, excellent for booting into a stable eve environment or using both processors on everything else.
This is what it may look like for an alternative boot just for eve:-
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional EVE" /noexecute=optin /fastdetect /onecpu /usepmtimer
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer
Hope this may help a few of you unfortunates.
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CampyloBacter
|
Posted - 2006.04.06 20:29:00 -
[41]
My system is uncannily similar to all the above. Ie, AMD x2 4400, Asus A8N sli, 2x 7800 GT in SLI setup, 1 gb ram. Client crashes randomly every few minutes, on exiting stations, SG jumping or map access.
I consider my system high performance, but not out of the ordinary, and EVERY other application is COMPLETELY stable. So WHY, does an application for which I PAY A SUBSCRIPTION perform so badly on cutting edge hardware?
I think to disable the functionality of my hardware to run an application is frankly unacceptable, and it should be incumbent upon the developers to iron-out such glaring bugs.
It's not like this is a freeware program which we use because we're unwilling to pay for it. I feel we should not be so ready to accept this blindly, but rather we should apply pressure on the developers to rectify this and get them to produce a reliable patch. Every other Software company has grasped it, why not CCP??
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Londi
|
Posted - 2006.04.06 21:56:00 -
[42]
Festloid,
I appreciate your experimentation to find this fix. However, before I would modify my boot.ini, I would like the answer to two questions - hopely you can answer them :-]
1) How is booting to one CPU different than setting EVE affinity to one CPU? I know setting affinity to one CPU still allows crashes to the desktop.
2) How long have you NOT crashed? How many hours of play time?
Thanks again to everyone for all your input. If everyone puts down their observations in this tread, I am sure we will eventually obtain a crash free EVE client. Please tell your corp and everyone idling in your Local channel.
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Londi
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Posted - 2006.04.06 22:19:00 -
[43]
I would like to extrapolate on my hypotheses mentioned earlier. We all know that EVE is one universe. However, it runs on a cluster of servers. My hypothesis is that when you are changing from one server to the next (and I think this takes place while jumping certain Stargates and exiting certain stations), high traffic may be what is causing the Crash to Desktop, eg, the handshaking from one server to the next is ôoverloadedö and the EVE client (after a certain amount of microseconds) looses track of your ship, resulting in the crash.
To test this theory is going to be very hard. The only way to do it is for everyone to write down their crashes. We need to document the date, time (game time in the bottom left hand corner) and what Stargate or Station:
For example: 04-06-2006 16:04 xxxx Stargate.
I recommend that you post all your crashes on this tread. However, please post a minimum of two weeks of data. With a significant amount of data posted, we will find a trend, a trend that CCP will hopefully investigate with intensity.
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Festloid
|
Posted - 2006.04.06 23:21:00 -
[44]
Originally by: Londi
Festloid,
I appreciate your experimentation to find this fix. However, before I would modify my boot.ini, I would like the answer to two questions - hopely you can answer them :-]
1) How is booting to one CPU different than setting EVE affinity to one CPU? I know setting affinity to one CPU still allows crashes to the desktop.
2) How long have you NOT crashed? How many hours of play time?
Thanks again to everyone for all your input. If everyone puts down their observations in this tread, I am sure we will eventually obtain a crash free EVE client. Please tell your corp and everyone idling in your Local channel.
#1 Sorry I can't answer that, I only know I've tried all other options put forward and this was the only one to have worked for me, setting affinity didn't.
#2 Well over 6 hrs of gameplay, I logged off in the end, with no crashes at stations or gates etc. I was previously crashing practically every hour (sometimes more), my gameplay style hasn't changed, so touch wood!!!!
As far as #1 is concerned, it may be that setting cpu to one only disables the 2nd processors hardware from being accessed, whereas in affinity, the 2 cpus are already enabled and talking to programs, I suspect affinity is a software fix, whereby /onecpu may be a hardware fix, sorry i can't be more helpful, i know alot about computers but sadly not a thing in this particular area.
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Festloid
|
Posted - 2006.04.06 23:25:00 -
[45]
Originally by: Londi
I would like to extrapolate on my hypotheses mentioned earlier. We all know that EVE is one universe. However, it runs on a cluster of servers. My hypothesis is that when you are changing from one server to the next (and I think this takes place while jumping certain Stargates and exiting certain stations), high traffic may be what is causing the Crash to Desktop, eg, the handshaking from one server to the next is ôoverloadedö and the EVE client (after a certain amount of microseconds) looses track of your ship, resulting in the crash.
To test this theory is going to be very hard. The only way to do it is for everyone to write down their crashes. We need to document the date, time (game time in the bottom left hand corner) and what Stargate or Station:
For example: 04-06-2006 16:04 xxxx Stargate.
I recommend that you post all your crashes on this tread. However, please post a minimum of two weeks of data. With a significant amount of data posted, we will find a trend, a trend that CCP will hopefully investigate with intensity.
The crashes are actually saved in a directory under program files/ccp/eve/logs, each log is identified by the time/date it occurred, sadly these files aren't readable unless by some other program?? The last time I spoke to cust serv they indicated from all the info i sent them that I had a graphics card fault, so unless disabling onecpu adjusts the graphics in any way, they were wrong, as I still use the same drivers in all other respects.
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Morticae
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Posted - 2006.04.07 03:39:00 -
[46]
Disabling one CPU would affect the graphics in many ways.
I believe this to be a graphics card driver related issue with the newer Forceware dual-core optimizations. I believe this because the problem can be fixed often by either a) downgrading the Forceware drivers to prior to these optimizations or b) disabling one cpu entirely (effectively forcing these optimizations to go unused).
I am going to try formatting, moving from XP64 -> XP32 and installing the Forceware 84.25 beta drivers.
While we try new workarounds, it is important that the Eve team, as well as the nVidia team are made aware of this issue. Yet I doubt we'll get much attention from the nVidia team since the FPS crowd is much louder.
Anyway, it's not a serverload issue and it's not a (directly) dual-core issue. It appears to be something like an issue in the Eve rendering system that creates invalid (stale?) memory references when the newer Forceware drivers perform core-switches. I'd bet the barn there is a small bug in the Eve code that does not perform a proper state check. It only appears under certain conditions--leaving a station, warping, jumping--because this code activates and the core state (and memory permissions) have changed due (usually) to Forceware optimizations.
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Londi
|
Posted - 2006.04.07 06:47:00 -
[47]
Morticae,
Your analysis of the problem seems to fit the anacdotal evidence (discussed in this tread) extremely well - thank you very much for taking the time to educate the rest of us :-]
I will be installing the Forceware 84.25 beta drivers also.
Everyone, please keep posting your observations, me2's and (hopefully) successes.
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Festloid
|
Posted - 2006.04.07 10:39:00 -
[48]
I'm not sure it is a graphics driver issue, as part of my customer services checks I ended up downgrading to Forceware 81.94, it still crashed regardless, it is still the version I am currently using.
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Asm0dai
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Posted - 2006.04.07 11:51:00 -
[49]
Well changing the drivers did make a difference for me, you have to roll back all the way to the 77.77 drivers tho.
But seeing as I play a lot of new games this wasn't really an option for me - and seeing as Windows XP goes through the annoying "Standard VGA Adapter" phase when you downgrade drivers - it stops you downgrading to play EvE and upgrading them to play everything else, as if you keep doing this Window will ask you to reactivate due to the numerous hardware changes (even tho its just software you are changing). You do this too often and you will run in problems with XP refusing to activate.
Thankfully the 84.25 ones seem to be as stable as the 77.77 ones.
My current theroy is that it is some sort of threading/switching problem between dual core CPU's and the multi-thread optimizations made in the more up-to-date graphics card drviers (Nvidia or otherwise). In fact Nvidia even acknowledge this in their release notes ( 84.21 Release Notes) and provide a few reg edits to turn off some of these optimizations, although sorry to say this didn't actualy fix the problem for me, but at least they are aware that something is going on.
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Morticae
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Posted - 2006.04.07 11:57:00 -
[50]
Originally by: Festloid
I'm not sure it is a graphics driver issue, as part of my customer services checks I ended up downgrading to Forceware 81.94, it still crashed regardless, it is still the version I am currently using.
It appears to be an endemic bug of the Eve rendering system. That's why it doesn't crop up only when certain Forceware versions are used. It is systematic and does not occur only under rare instances.
Also, even if you experience the bug under circumstances not involving dual core and Forceware, that does not mean they are not the culprit. If you think there's only one thing that could cause a CTD then you've probably got some reading to do 
Try downgrading to the 77.xx line of Forceware drivers. I've seen many people say this helped the issue. It seems the types of optimizations responsible for many dual core issues were introduced in the 8x.xx line (and possibly corrected a bit in 84.25?).
Also, this isn't one of those bugs that's going to "get better". Those types of bugs are usually due to analogue factors like heat, or shifts in instruction loads (ie major game engine changes). This is the type of bug that will likely disappear once someone says "Oh sh**... I totally forgot to check if I was still on core x before checking on my vsync buffer".
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Sovelis
|
Posted - 2006.04.07 14:52:00 -
[51]
I would like to extrapolate on my hypotheses mentioned earlier. We all know that EVE is one universe. However, it runs on a cluster of servers. My hypothesis is that when you are changing from one server to the next (and I think this takes place while jumping certain Stargates and exiting certain stations), high traffic may be what is causing the Crash to Desktop, eg, the handshaking from one server to the next is ôoverloadedö and the EVE client (after a certain amount of microseconds) looses track of your ship, resulting in the crash.
I'd have to disagree that this has anything to do with changing servers. At least not in my case. While it does crash on me while moving from a station to space or from one system to another. It also crashes while in a belt mining or in the station looking thru my BPO's.
So far I have done everything CCP has told me to and it has not fixed it at all. They keep pointing their finger at my end yet the same problem happens on two different computers using different ISP's.
I'm about ready to just let my subscriptions expire and forget it. Very frustrating. The support at CCP sucks big time.
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Doomdutch
|
Posted - 2006.04.07 22:41:00 -
[52]
I use a very similar setup to you guys. I 've had the crash problem for a week now, but i think yesterday I found the solution to my problem. I just rolled back my video driver to the original one (that came bundled with my card) and it works just fine now (i have a MSI NXN6600GT 128E). Might be a new feature in the driver that Eve supports badly, or not at all.
I hope you guys figure out to make it work soon.
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Mo'gan Zypher
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Posted - 2006.04.07 23:25:00 -
[53]
You know what I buy a new computer to get better performance from my games I play and guess what, it helps with raw performance but now I crash or stutter...ungh!
Specs:
Asus A8N-SLI
AMD Athlon 64 x2 4800+
2gb (1g x2) Corsair PC3200 400mhz ram
XFX GeForce 7900GT
Nvidia ForceWare 84.21
Nvidia nForce4 AMD 6.70
Windows XP Pro (Updated as of 2006-04-05)
Going to reinstall Nvidia Drivers again tonight with out the raid software stuff.
Also, I play other games for many hours on end with no problems.
Quote:
"If you are in a spaceship that is traveling at the speed of light, and you turn on the headlights, does anything happen?"
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Morticae
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Posted - 2006.04.10 21:58:00 -
[54]
This is definitely not a server change issue.
For one, the crash is instant. A server issue would almost always involve a timeout of some sort.
Even if the issue was some sort of malformed packet that didn't involve a timeout, Eve would almost certainly (or should) crash with an error message, not just insta-die. Also, nothing to indicate improper packets, etc shows up in my logs.
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Malice Spawn
|
Posted - 2006.04.11 22:36:00 -
[55]
Edited by: Malice Spawn on 11/04/2006 22:37:08
Hi Guys same probelem here on a simple AMD XP 3000. The game just crashes to the desktop. even while i am mining ?
One thing i did notice, that if you look in the log directory, to the file called history.txt i also have the line "User requesting Close" but i was not even at the computer at that time?
So does this means Eve closes by itself ?
It is a strange problem, and really anoing if you liked to do a lot of AFK mining.
Hope the y can solve it.
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Bruinin
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Posted - 2006.04.12 17:01:00 -
[56]
I have the same problem. I frequently crash at sg/sta also if I am afk mining for long periods when I come back and issue a command I will crash. I have a comparitively old system.
AMD Barton 2500
MSI K7 Delta
1 gig ram
Gigabyte FX 9500
Interestingly though I never had the problem before bloodlines, it was unplayable for about a week after that patch. I reinstalled the game and CCP patched the game and it has been fine until this week. Where I cannot play more than a few minutes without a crash. Of course every other game plays fine and all other programs are turned off, no detectable virus/ spyware. I have played around with different video drivers but that has not helped. Since I'm stuck in some backwater planet about 20+ crashes from where I want to be I think I will take a break from EVE. |
Morticae
|
Posted - 2006.04.12 20:00:00 -
[57]
I'd like to reiterate this clearly:
Just because you crash to desktop that does NOT mean you are experiencing the same error.
While there's no reason you shouldn't discuss other errors as well, people who are experiencing the error that this thread is about should not get confused by people with wildly different hardware saying "me too!".
This thread is about an error related to dual core systems and recent Forceware drivers. It is entirely possible that the very same issue somehow manages to exist as a result of something like hyperthreading combined with different graphics cards, but all this would confirm is that it's a bug in Eve--which we already know.
It is prevelant and easily reproduceable in dual core, Forceware 8x.xx driver systems so I hope the devs focus there.
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Merc Fallen
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Posted - 2006.04.16 15:48:00 -
[58]
I had similiar problems... ctd on 30-40% of SG jumps and the occasional undocking
My set up...
AMD 64 X2 4200 Dual Core
XFX GeF7800 GT
Tried a few of the solutions suggested in this thread...disabling audio and setting affinity to 1 cpu didn't work.
Reverting to Forceware 77.77 drivers did. No ctd in 2 days now.
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Sigel Mantua
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Posted - 2006.06.07 09:37:00 -
[59]
Hey i ahve the following setup
AMD Athlon XP 3600
ATI Radeon 9600
Ive tried every graphics driver offical and 3rd party i could find, 6 reformats, 2 different operating systems, new sound card, disabled sound, disabled effects. Not one has fixed this probelm for me.
Tho i would like to ask for all of you with this problem to try something, if i sit in a station docked i cna sit there for hours. But when i undock i get Ctds flyign around mine have got to every 2 mins. ANybody else noticed this fact?
Wondering if that in anyway triggers somebodys brain, why can i sit in stations but not in space, surrely the same graphics engine applies in both cases, so what in space is causing me these disconections
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Novelle
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Posted - 2006.06.09 05:17:00 -
[60]
My problem have been that it randomly crashes to the desktop with no trace of me ever playing EVE.. that would be perfect for a boss-key, but in the middle of a fight it is not that pleasant.
The logs says:
<string>:598: FutureWarning: hex()/oct() of negative int will return a signed string in Python 2.4 and up
<string>:2551: FutureWarning: hex()/oct() of negative int will return a signed string in Python 2.4 and up
<string>:974: DeprecationWarning: integer argument expected, got float
I have found (i think) a working solution that actually is agreeable, even if i first thought it sucked.
I'm running EVE in windowed mode =) My monitor can only handle 1280x1024, so i've been using EVE on the maximum resolution to fit everything, but going over to windowed mode had me first running 1024x768 for a while before i realized running 1280x1024 in windowed mode works perfectly well if i drag the top of the window as far up as possible, maximizing the field of view and not hiding those pesky minimized windows in eve at the bottom.
From this experience, my crashes is most likley due to running eve in full screen mode on my video card.
So.. if you feel you want to try this solution too, just try play in windowed mode by changing to windowed mode in the graphic settings of eve (or do the ALT-Enter key combo) to see if it stops crashing for you too!
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tryouts
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Posted - 2006.06.10 00:56:00 -
[61]
Edited by: tryouts on 10/06/2006 02:23:13
Originally by: Nxii
Edited by: Nxii on 03/04/2006 19:56:54
I'd like to say that I've experienced the same issue as has been discussed to death on these boards.
I did everything from updating drivers, installing hotfixes to sacrificing a chicken; nothing worked.
EXCEPT one thing:
Adding the /onecpu option to the C:\boot.ini file on the line that has
"multi(0)disk(0) ...."
So that it looks like this (for example):
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn /onecpu
Completely, 100% fixed my problem (at the expense of 1/2 my CPU horsepower, of course ).
ok, been at this problem a while, i have the kn8 abit sli amd dual core cpu that most others here have and ive tried most everything from newer drivers, to a total dump of eve and im at my wits end.
setting afinity to 1 core dosnt work, running in windowed mode seems to clear up the dock, undock crash however now sometimes ill jump and nothing is around me, no gate, not even my own ship, i cant do anything....my last option is to revert to the 77.77 drivers as suggested (ive done the 83.91 (original disk), 84.21, 84.25, the new 91.xx series and no joy...so 2 questions:
1. how the hell do i get rid of the nforce active armour/firewall crap? i have it disabled but i want to get rid of it entirely. ill use a seperate nic card if i have to but i want the software gone.
2. how exactly does 1 edit the boot.ini? and is that fix for multipule processors or is that with this dual core processor?
thank you everyone for the top notch work too...very constructive posts
EDIT update
since running in windows mode i havnt had a single disconnect when undocking, however after about 30 minutes to an hour eve becomes unresponsive and eventually looses connection...i can reconnect right away and the same thing happens 30-60 minutes later...once i had a horrible lag spike where i actually warped backwards, to and from a station...any ideas?
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N0VALAND
|
Posted - 2006.06.16 15:16:00 -
[62]
Running in windowed mode is the ****! I haven't had a crash in over a week since i started running windowed mode. I wilsh CCP support included "try window mode" in the crash-to-desktop solutions.
Futher down i bet it's EVE/DX/Nvidia problem (for me) and the solution might be driver issue, but as long as windowed mode works, i really don't care anymore.
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Londi
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Posted - 2006.06.16 15:51:00 -
[63]
Hi all,
As you can tell from when I started this thread, I have been crashing to desktop daily for a long time.
I have now been playing CRASH FREE for 2 weeks. The Crash to Desktop was fixed by one or some combination of the following. I will be turning back these ôfixesö one at a time to find the real culprit once I stop having too much fun playing eve :-]
1) Anti Virus and Anti Spyware background operations were turned off.
2) Audigy 2Æs Firewire and game port were disabled.
3) Play EVE with no sound.
4) Dual core affinity set to one processor = CPU 0. (this will also stop EVE from an increasing onscreen "studdering" that creeps in over time).
5) Play in window mode, NOT full screen.
Hope it works for you û good luck and fly safe.
Londi
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Caldari Cylon
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Posted - 2006.06.17 02:02:00 -
[64]
Tryed the window mode..helpped a bit but eve still crashes to desktop.
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Zellin Dalimar
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Posted - 2006.06.19 14:43:00 -
[65]
Originally by: N0VALAND
Running in windowed mode is the ****! I haven't had a crash in over a week since i started running windowed mode. I wilsh CCP support included "try window mode" in the crash-to-desktop solutions.
Futher down i bet it's EVE/DX/Nvidia problem (for me) and the solution might be driver issue, but as long as windowed mode works, i really don't care anymore.
QFT (and a bump)
It's ridiculous to *have* to play windowed, but it's better than a ctd every 4 or 5 jumps or opening the map or undocking.
-Zel
Threat Level - Pathetic |
Nxii
|
Posted - 2006.06.19 17:19:00 -
[66]
Originally by: tryouts
2. how exactly does 1 edit the boot.ini? and is that fix for multipule processors or is that with this dual core processor?
Both dual-core and multiple CPU.
Start menu: run: "notepad c:\boot.ini"
And just as a followup: after months of playing in monoCPU mode in eve, I decided to try getting things to run without resorting to disabling one of my cpus.
I went through the whole-shebang; updated everything and still Eve locks up when undocking.
As many have said, running in windows-mode REDUCED the number of lockups, but not elimated.
So far, still, the only way for me to play Eve completely crash free is with the above /onecpu hack.
Sad.
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Caza Dor
Caldari
|
Posted - 2006.09.11 06:59:00 -
[67]
I newly got a dual-core AMD and began seeing CTD as others have as well.
I've got Forceware 91.47 and I'm seeing the crash. Has anyone heard of progress made on this issue by the developers? Or a workaround that's worked for them other than disabling a CPU or reverting to 77.77?
-- Caza Dor -- |
Karash Amerius
Amarr
O.E.C
|
Posted - 2006.09.11 18:58:00 -
[68]
I have very similar specs as everyone in here (amd x2, 7800gtx, 2gig mem, audigy, etc) and I am constantly crashing. I would like to know if its a client issue or driver issue so I dont have to fix one thing then 'refix' it if CCP patches their code.
Merc Blog |
Bumpetta
|
Posted - 2006.10.28 00:26:00 -
[69]
I'm having the same dual CPU problem. CCP is giving me the same old check your drivers song and dance (which didn't work) I even told them about this thread and how alot of people are having this same problem.
Only the onecpu hack is working for me as well. Really sucks because I built a new computer just for this game now I have to castrate it just to play.
Specs...
Shuttle SN27P2
64X2 Dual Core AMD Athlon 4200+
CORSAIR XMS2 2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
eVGA Geforce 7900GT 256MB GDDR3 PCI Express x16 Video Card
All drivers current.
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Jeb Juno
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Posted - 2006.10.30 21:57:00 -
[70]
Dell Inspiron 9400, dual core, crashing to Windows when jumping, happens every few hours. Not fun. Subscribed after trial since I had a blast and the game looks fabulous, but will cancel after a month if this is not fixed. Only due to good luck this problem didn't kill me already.
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