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Author |
Thread Statistics | Show CCP posts - 32 post(s) |
Gilderan
Fascist Penguins of Purgatory
2
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Posted - 2014.05.29 13:31:00 -
[121] - Quote
CCP Explorer wrote:Tristan Darkheart wrote:CCP Explorer wrote:CCP Explorer wrote:The cause for this issue has been identified, we are working on the resolution. The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned. So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay? Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.
Thanks for the heads up on the launcher.
I just wish Oracle Support were just as responsive to issues!
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CCP Explorer
C C P C C P Alliance
2199
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Posted - 2014.05.29 13:37:00 -
[122] - Quote
CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:Ramman K'arojic wrote:So are we talking like in the next hour or like some before the EU work day ends ? The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes. The 1.5 hour estimate was based on the runtime of the activity that caused the issue. When the fix started executing it looked like it was going to run for 13.3 hours. We are now working on optimising the fix. It's already picking up speed and we'll keep you updated on the progress. Current estimate is a total runtime of 230 minutes, starting at 12:00 EVE Time / GMT. We are now estimating to be completely done at 14:56 EVE Time / GMT (total runtime 176 minutes). The fix is incremental so jobs are being fixed one at a time. 14:45 (runtime 165 minutes) is the latest estimate. Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @erlendur |
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Silvetica Dian
Manson Family Advent of Fate
1053
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Posted - 2014.05.29 13:40:00 -
[123] - Quote
14:45 (runtime 165 minutes) is the latest estimate.[/quote]
You know nothing Jon snow. Computers pretend that something will take x amount of time and then freeze up at 99% for at least 20% of the total run time. Money at its root is a form of rationing. When the richest 85 people have as much wealth as the poorest 3.5 billion (50% of humanity) it is clear where the source of poverty is. http://www.theguardian.com/commentisfree/2014/jan/20/trickle-down-economics-broken-promise-richest-85 |
blam11
ICE is Coming to EVE Goonswarm Federation
0
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Posted - 2014.05.29 13:41:00 -
[124] - Quote
CCP Explorer wrote:Stevonix wrote:Well DT it come and DT it pass by and still I get the irritating 'Installation missing' message. Do we have to wait until DT tomorrow for a fix? My solicitors are demanding compensation for lost production CCP. Hey where's my missing T2 stuff? I filed a ticket too. We won't have to wait until DT tomorrow and we won't have to reboot.
hi all
the server script still running or all is ok now for delivery ? |
Eric Agerwal
Cryosoft
31
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Posted - 2014.05.29 13:53:00 -
[125] - Quote
This bug has me stuck in a station waiting for stuff to deliver and get my BPOs back, so I can resubmit more builds. Since I've been glued here for so long, it's compromised my ability to play the game or make ISK in a normal way. Consequently I'd expect CCP to allow jobs to be resubmitted with at least 8hrs off completion time for long running jobs next time. Also I think we should all get an extra day added to paid accounts. This is not the game of Eve I subscribed for. |
Doshu Kathlyan
Royal Amarr Institute Amarr Empire
0
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Posted - 2014.05.29 13:54:00 -
[126] - Quote
Well, I have still the same problem. Hopefully will be repair soon... |
Ula Rin
Stygian Seraphims
0
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Posted - 2014.05.29 13:54:00 -
[127] - Quote
My jobs are still STUCK after dt and a patch. My alt has same issue |
Zheng'Yi Sao
DIRTY MONEY INC. The Mountain Empire
52
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Posted - 2014.05.29 13:55:00 -
[128] - Quote
PoS fuel ticking down...
...remaining calm...
"It's funny the things you people think are mandatory for us, as if we don't do what we do because it's a hilarious good time in a space video game." - Johnny Marzetti
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Henry Plantgenet
Center for Advanced Studies Gallente Federation
1
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Posted - 2014.05.29 14:06:00 -
[129] - Quote
I have not personally been affected by this bug. However some people have been and i'm wondering if someone could complete their job and their POS is now in reinforcement and they can no longer claim it what will happen? (this does not refer to anything it's just an idea in my head :))
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Vittorio en Divalone
Minerva Group
3
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Posted - 2014.05.29 14:10:00 -
[130] - Quote
An appology is not enaugh. Not even a 'deep' appology. I just lost 700 B isk and I want them back. |
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Iluan Sert
Hephaistos Assembly
0
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Posted - 2014.05.29 14:10:00 -
[131] - Quote
Very good support delay to my standards. Lots of "serious business" companies aren't as reactive.
Thanks to the DEV teams. |
Zheng'Yi Sao
DIRTY MONEY INC. The Mountain Empire
53
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Posted - 2014.05.29 14:12:00 -
[132] - Quote
Henry Plantgenet wrote:I have not personally been affected by this bug. However some people have been and i'm wondering if someone could complete their job and their POS is now in reinforcement and they can no longer claim it what will happen? (this does not refer to anything it's just an idea in my head :))
hehe...
Truth is, when you run out of fuel, you don't go into reinforcement mode; you just shut down.
Poof...
No bubble, all your stuff is hanging in the void.
"It's funny the things you people think are mandatory for us, as if we don't do what we do because it's a hilarious good time in a space video game." - Johnny Marzetti
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Steijn
Quay Industries
537
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Posted - 2014.05.29 14:14:00 -
[133] - Quote
From the jobs i can now deliver i see that the script is obviously working from the newest jobs backwards to the oldest installed ones......not exactly ideal imo. |
Dealth Striker
Striker Ltd
31
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Posted - 2014.05.29 14:20:00 -
[134] - Quote
Strange... Just received my station job delivery but not my POS one. Station job is oldest and POS newest Maybe it is stations then POSes? Striker Out!! |
Arcy Tander
Inner.Hell
0
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Posted - 2014.05.29 14:21:00 -
[135] - Quote
CCP Explorer wrote:14:45 (runtime 165 minutes) is the latest estimate.
Thanks for the follow up.
Its weird, I warped away and ran around a bit. Came back and one job completed, but the other two are still saying the same... hopefully just gotta wait a bit til its patched... |
Silvetica Dian
Manson Family Advent of Fate
1055
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Posted - 2014.05.29 14:26:00 -
[136] - Quote
all mine now fixed. ty CCP. Money at its root is a form of rationing. When the richest 85 people have as much wealth as the poorest 3.5 billion (50% of humanity) it is clear where the source of poverty is. http://www.theguardian.com/commentisfree/2014/jan/20/trickle-down-economics-broken-promise-richest-85 |
Firvain
Wildly Inappropriate Goonswarm Federation
14
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Posted - 2014.05.29 14:33:00 -
[137] - Quote
Dealth Striker wrote:Strange... Just received my station job delivery but not my POS one. Station job is oldest and POS newest Maybe it is stations then POSes?
no its first put in first gets fixed really, most of mine are already fixed now so not too bad |
Loraine Gess
Confedeferate Union of Tax Legalists
340
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Posted - 2014.05.29 14:34:00 -
[138] - Quote
Vittorio en Divalone wrote:An appology is not enaugh. Not even a 'deep' appology. I just lost 700 B isk and I want them back.
Yes, clearly... |
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CCP Explorer
C C P C C P Alliance
2200
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Posted - 2014.05.29 14:36:00 -
[139] - Quote
CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:Ramman K'arojic wrote:So are we talking like in the next hour or like some before the EU work day ends ? The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes. The 1.5 hour estimate was based on the runtime of the activity that caused the issue. When the fix started executing it looked like it was going to run for 13.3 hours. We are now working on optimising the fix. It's already picking up speed and we'll keep you updated on the progress. Current estimate is a total runtime of 230 minutes, starting at 12:00 EVE Time / GMT. We are now estimating to be completely done at 14:56 EVE Time / GMT (total runtime 176 minutes). The fix is incremental so jobs are being fixed one at a time. 14:45 (runtime 165 minutes) is the latest estimate. 14:40 (runtime 160 minutes), or in completely done in 4 minutes. Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @erlendur |
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Steijn
Quay Industries
538
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Posted - 2014.05.29 14:39:00 -
[140] - Quote
mine are all fixed now, ty. |
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CCP Explorer
C C P C C P Alliance
2200
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Posted - 2014.05.29 14:41:00 -
[141] - Quote
CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:CCP Explorer wrote:Ramman K'arojic wrote:So are we talking like in the next hour or like some before the EU work day ends ? The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes. The 1.5 hour estimate was based on the runtime of the activity that caused the issue. When the fix started executing it looked like it was going to run for 13.3 hours. We are now working on optimising the fix. It's already picking up speed and we'll keep you updated on the progress. Current estimate is a total runtime of 230 minutes, starting at 12:00 EVE Time / GMT. We are now estimating to be completely done at 14:56 EVE Time / GMT (total runtime 176 minutes). The fix is incremental so jobs are being fixed one at a time. 14:45 (runtime 165 minutes) is the latest estimate. 14:40 (runtime 160 minutes), or in completely done in 4 minutes. The fix was fully applied at 14:40 EVE Time / GMT.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @erlendur |
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Tanewha Todako
Sumiko Yoshida Corporation RECURSIVE ASCENSION
1
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Posted - 2014.05.29 14:42:00 -
[142] - Quote
Things seem to be back to normal now, cheers!
Good job on identifying and fixing the problem so swiftly. Also, thanks for keeping us posted on how things were working out on your end. Previously I had felt that CCP hadn't done enough to keep people informed when certain problems had arisen, in fact I've waited months for an update on a problem before. Not so today. Thanks CCP Explorer for keeping us in the loop and letting us know that you were paying attention!
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Kale Freeman
Dirt 'n' Glitter I Whip My Slaves Back and Forth
25
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Posted - 2014.05.29 14:44:00 -
[143] - Quote
10/10 for fixing the problem 10/10 for keeping us informed about what was going on |
Zheng'Yi Sao
DIRTY MONEY INC. The Mountain Empire
55
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Posted - 2014.05.29 14:46:00 -
[144] - Quote
Woohooo!!!
"It's funny the things you people think are mandatory for us, as if we don't do what we do because it's a hilarious good time in a space video game." - Johnny Marzetti
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GM Spiral
Game Masters C C P Alliance
249
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Posted - 2014.05.29 14:54:00 -
[145] - Quote
If you are still encountering any issue with your science or industry jobs, or your blueprints then please submit a new support ticket to us or update your existing one.
We will be attempting to resolve any lingering issues reported in support tickets as soon as possible. Your patience and understanding is appreciated. Senior Game Master | CCP Games Customer Support Team
Helping capsuleers since 2004. |
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Jaiimez Skor
ElitistOps Pandemic Legion
111
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Posted - 2014.05.29 14:58:00 -
[146] - Quote
CCP Explorer wrote:Arline Kley wrote:CCP Explorer wrote:The cause for this issue has been identified, we are working on the resolution. Was it due to exploiting the workers by hanging on to outdated Federation dogma that perpetuates the economic and social differences in our society? Uhh, ummm, no. Oh bless that Monty Python reference has gone straight over you head hasn't it Explorer. |
Steve Celeste
Overdogs
284
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Posted - 2014.05.29 14:58:00 -
[147] - Quote
Good job. |
Au' Tena
University of Caille Gallente Federation
6
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Posted - 2014.05.29 14:59:00 -
[148] - Quote
all fixed on my side.
tnx for the fast response |
Masaana
Capts Deranged Cavaliers The East India Co.
0
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Posted - 2014.05.29 15:07:00 -
[149] - Quote
Specialist Taara wrote:Same issue with my TE jobs. ME jobs complete fine, or at least appear to. When trying to complete the TE job individually I receive the warning and the job (and BPO) will vanish from the list. HS POS in a station system.
Same here, ME delivered fine, but not the TE. |
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GM Spiral
Game Masters C C P Alliance
249
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Posted - 2014.05.29 15:17:00 -
[150] - Quote
Masaana wrote:Specialist Taara wrote:Same issue with my TE jobs. ME jobs complete fine, or at least appear to. When trying to complete the TE job individually I receive the warning and the job (and BPO) will vanish from the list. HS POS in a station system. Same here, ME delivered fine, but not the TE.
All your current corporation jobs should be possible to deliver now, with the blueprints in their proper place. If you have continued troubles with delivering them then please submit a ticket to us to the "Factories, Labs & Blueprints" category and we will get to you as soon as we are able. Senior Game Master | CCP Games Customer Support Team
Helping capsuleers since 2004. |
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