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Thread Statistics | Show CCP posts - 12 post(s) |
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Wrangler

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Posted - 2006.06.26 15:03:00 -
[1]
From the news:
Originally by: GM Grimmi Using a 3rd party program? Having trouble with your ISK being mysteriously transferred to someone? Well, then you have a keylogger on your system that needs to be removed. Please use Taskmanager to find the process and then find and delete the .exe file. You will also have to go and change your password/s immediately. REMEMBER THAT USING 3RD PARTY PROGRAMS IS STRICTLY PROHIBITED AND MAY CAUSE STUFF LIKE THIS AND CAN RESULT IN A BAN ON YOUR ACCOUNT/S!
Wrangler Assistant Community Manager EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions |
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clonkrieger
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Posted - 2006.06.26 15:05:00 -
[2]
Thank you
any info on which names these exe's maybe?
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Scetrov
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Posted - 2006.06.26 15:09:00 -
[3]
Thanks Wrangler,
Just to chip in before it pops up in this thread, "exefile.exe" is not a suspect file it is infact an EVE Process.
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Dark Shikari
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Posted - 2006.06.26 15:09:00 -
[4]
Quote:
REMEMBER THAT USING 3RD PARTY PROGRAMS IS STRICTLY PROHIBITED AND MAY CAUSE STUFF LIKE THIS AND CAN RESULT IN A BAN ON YOUR ACCOUNT/S!
You mean 3rd party programs that act on the EVE online client software, right?
'cause, you know, Firefox is a third party program... 
--Proud member of the [23]--
-WTB Platinum Technite, WTS Nanotransistors, Heavy Electron II, 100mn AB II- |

Jenny Spitfire
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Posted - 2006.06.26 15:14:00 -
[5]
I havent used QuickFit, Character Planner, whatever but they are sticked in the forums. Are they endorsed by CCP to be safe? My apologies if I ask redundant question but I dont know the answer.  ---------------- RecruitMe@NOINT!
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Jim McGregor
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Posted - 2006.06.26 15:14:00 -
[6]
Edited by: Jim McGregor on 26/06/2006 15:14:50
Originally by: Scetrov Thanks Wrangler,
Just to chip in before it pops up in this thread, "exefile.exe" is not a suspect file it is infact an EVE Process.
I was about to say this too.
Do not delete exefile.exe since its part of eve.
--- The Eve Wiki Community Portal | Eve Tribune |

HippoKing
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Posted - 2006.06.26 15:15:00 -
[7]
/me looks smug 
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Wrangler

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Posted - 2006.06.26 15:17:00 -
[8]
Originally by: Jenny Spitfire I havent used QuickFit, Character Planner, whatever but they are sticked in the forums. Are they endorsed by CCP to be safe? My apologies if I ask redundant question but I dont know the answer. 
No, we don't test for things like that.
Wrangler Assistant Community Manager EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions |
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Shinnen
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Posted - 2006.06.26 15:18:00 -
[9]
oh noes! t3h possesions! Shinnen ------------------ I support macros, and make drugs legal in gallente space
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Crumplecorn
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Posted - 2006.06.26 15:21:00 -
[10]
Originally by: GM Grimmi Using a 3rd party program? Having trouble with your ISK being mysteriously transferred to someone? Well, then you have a keylogger on your system that needs to be removed.
Using a third party program is a symptom of having a keylogger on your system?  ---------- Throwing ships away doing stupid things since April '06 |

Jim McGregor
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Posted - 2006.06.26 15:22:00 -
[11]
Originally by: Crumplecorn
Originally by: GM Grimmi Using a 3rd party program? Having trouble with your ISK being mysteriously transferred to someone? Well, then you have a keylogger on your system that needs to be removed.
Using a third party program is a symptom of having a keylogger on your system? 
Guess they dont know which program the keylogger is part of.
--- The Eve Wiki Community Portal | Eve Tribune |

Dark Shikari
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Posted - 2006.06.26 15:23:00 -
[12]
Originally by: Jenny Spitfire I havent used QuickFit, Character Planner, whatever but they are sticked in the forums. Are they endorsed by CCP to be safe? My apologies if I ask redundant question but I dont know the answer. 
Well QuickFit doesn't require you to enter any personal information, and if it was a trojan, it would show up on virus scanners.
Of EVEMon and EVE Character Manager, they are both either open source or have had their source inspected by trusted parties. If you really don't trust them, just block them from accessing the internet.
--Proud member of the [23]--
-WTB Platinum Technite, WTS Nanotransistors, Heavy Electron II, 100mn AB II- |

GM Grimmi
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Posted - 2006.06.26 15:23:00 -
[13]
The file that needs to be removed in this particular case is named "EVTmod1.05b.exe". We cannot stress this enough, but downloading and using 3rd party programs (third-party software to modify any content appearing within the Game environment or change how the Game is played) is strictly prohibited, and for a very good reason too. We would also like to point out that account owners are responsible for the security of their usernames and passwords and customer support may not be able to, nor is required to make good damages resulting from this information being compromised.
GM Grimmi
Senior Game Master
EVE CSS |

Festloid
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Posted - 2006.06.26 15:32:00 -
[14]
Edited by: Festloid on 26/06/2006 15:35:46 Sorry to be a scaremonger, but if you look at the manufacturers websites for keyloggers, most have stealth capabilities, which will not be obvious if you look in the processes under task manager.
Similarly, for these to be installed they normally can't be done remotely, and can only be done locally by someone who has direct access to your computer, however when downloading and installing software, always make sure you know what program you are installing, it is possible the program has been renamed and infact you are installing the keylogger yourself for someone else to collect the data laters.
These type of programs record the keyclicks of the keyboard, unless you have the password remembered, they will record the password as you type it in, all they need then is your username which can be found in the usual ini file anyways. Once they have both pieces of info they can do what they like with your char.
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Jim McGregor
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Posted - 2006.06.26 15:39:00 -
[15]
Originally by: Festloid Edited by: Festloid on 26/06/2006 15:35:46 Sorry to be a scaremonger, but if you look at the manufacturers websites for keyloggers, most have stealth capabilities, which will not be obvious if you look in the processes under task manager.
Similarly, for these to be installed they normally can't be done remotely, and can only be done locally by someone who has direct access to your computer, however when downloading and installing software, always make sure you know what program you are installing, it is possible the program has been renamed and infact you are installing the keylogger yourself for someone else to collect the data laters.
These type of programs record the keyclicks of the keyboard, unless you have the password remembered, they will record the password as you type it in, all they need then is your username which can be found in the usual ini file anyways. Once they have both pieces of info they can do what they like with your char.
Process Explorer from SysInternals is a excellent replacement for Task Manager. And you can make it replace Task Manager on CTRL+ALT+DEL. Highly recommended. I think its supposed to be better at finding "stealthed" programs too.
--- The Eve Wiki Community Portal | Eve Tribune |

Jenny Spitfire
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Posted - 2006.06.26 15:43:00 -
[16]
Originally by: Dark Shikari
Originally by: Jenny Spitfire I havent used QuickFit, Character Planner, whatever but they are sticked in the forums. Are they endorsed by CCP to be safe? My apologies if I ask redundant question but I dont know the answer. 
Well QuickFit doesn't require you to enter any personal information, and if it was a trojan, it would show up on virus scanners.
Of EVEMon and EVE Character Manager, they are both either open source or have had their source inspected by trusted parties. If you really don't trust them, just block them from accessing the internet.
Ta. Never bothered to try them because I am a paranoid.  ---------------- RecruitMe@NOINT!
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Jim McGregor
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Posted - 2006.06.26 15:44:00 -
[17]
Originally by: Jenny Spitfire
Ta. Never bothered to try them because I am a paranoid. 
Paranoid AND bitter, eh? 
Sorry, just messing with you....  --- The Eve Wiki Community Portal | Eve Tribune |

Elissen
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Posted - 2006.06.26 15:47:00 -
[18]
Originally by: GM Grimmi ... REMEMBER THAT USING 3RD PARTY PROGRAMS IS STRICTLY PROHIBITED AND MAY CAUSE STUFF LIKE THIS AND CAN RESULT IN A BAN ON YOUR ACCOUNT/S!
Originally by: GM Grimmi ... We cannot stress this enough, but downloading and using 3rd party programs (third-party software to modify any content appearing within the Game environment or change how the Game is played) is strictly prohibited, ...
GM Grimmi,
When reading the initial post I was very surprised and somewhat upset. I am the author of a 3rd party tool (see signature). The wording used implies that *all* 3rd party tools are illegal and not to be trusted, while in my experience the availability of (almost) all 3rd party tools adds a great value to the gaming experience. The, legit tools made by honest people with a heart for the community, are widely used by the community. Shoving them all under the same banner and call them illegal is, in my opinion, very bad.
However, in your post you define a 3rd party tool as what I call a mod or modification or a tool that most likely will advertise in gaining a (unfair) advantage over other players. These are indeed forbidden by the EULA.
Please, don't throw all 3rd party tools on the same calling name as illegal mods. All the authors of legit 3rd party tools invest a great deal of time and money (hosting costs anybody) and most of them are freely available for the community so they have a better gaming experience without the tools modifying or attaching to or reading out the official game client.
- Elissen Author of the 3rd party tools Jumpplanner and Jumprange ---- ICSC Jumpplanner tool - Routeplanner for all jumpcapable ships! |

Ralitge boyter
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Posted - 2006.06.26 15:49:00 -
[19]
OMG,
I'm sorry but this needs to be corrected, a messages like this is going to lead to mass histeria. Please indicate why this is being claimed, point to the third party programs and or name the exe file names.
I'm sorry but this has to go down as the worst bit of communication I have seen thru official chanels.
------------------------------------------- Should you disagree with me, well I guess that is because I disagree with you. If you have a problem with that please feel free not to tell me. |

Shinoobie
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Posted - 2006.06.26 15:57:00 -
[20]
Edited by: Shinoobie on 26/06/2006 15:59:19 Let me interpret what it looks like CCP are saying here..
Quote: You have been stupid enough to get yourself a keylogger and lost all your stuff. We are not obliged to, nor will we do anything to help you out, but as we are guessing this is coming from some sort of macro software, we are going to add insult to injury and ban you if you petition losses for this reason.
People need to think before making such posts tbh.
EDIT: Spelling noob
Elite Scouting 
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Jim McGregor
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Posted - 2006.06.26 15:57:00 -
[21]
Originally by: Ralitge boyter OMG,
I'm sorry but this needs to be corrected, a messages like this is going to lead to mass histeria. Please indicate why this is being claimed, point to the third party programs and or name the exe file names.
I'm sorry but this has to go down as the worst bit of communication I have seen thru official chanels.
Mass hysteria? Sounds very unlikely, dont you think? 
The name of the exefile should have been in the OP and message should have said that exefile.exe is a part of a normal eve installation. Other than that, i think it was fine. We'll see if you are right about people panicing... i highly doubt it myself.
--- The Eve Wiki Community Portal | Eve Tribune |
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Wrangler

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Posted - 2006.06.26 15:58:00 -
[22]
Originally by: Elissen GM Grimmi,
When reading the initial post I was very surprised and somewhat upset. I am the author of a 3rd party tool (see signature). The wording used implies that *all* 3rd party tools are illegal and not to be trusted, while in my experience the availability of (almost) all 3rd party tools adds a great value to the gaming experience. The, legit tools made by honest people with a heart for the community, are widely used by the community. Shoving them all under the same banner and call them illegal is, in my opinion, very bad.
However, in your post you define a 3rd party tool as what I call a mod or modification or a tool that most likely will advertise in gaining a (unfair) advantage over other players. These are indeed forbidden by the EULA.
Please, don't throw all 3rd party tools on the same calling name as illegal mods. All the authors of legit 3rd party tools invest a great deal of time and money (hosting costs anybody) and most of them are freely available for the community so they have a better gaming experience without the tools modifying or attaching to or reading out the official game client.
- Elissen Author of the 3rd party tools Jumpplanner and Jumprange
The news item was modified to reflect what kind of 3rd party tools we're refering to. 
Wrangler Assistant Community Manager EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions |
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Holy Johanna
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Posted - 2006.06.26 15:58:00 -
[23]
I wish ccp would also act aginst that macro fakers :(
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Elissen
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Posted - 2006.06.26 15:59:00 -
[24]
TY Wrangler ---- ICSC Jumpplanner tool - Routeplanner for all jumpcapable ships! |

Dark Shikari
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Posted - 2006.06.26 16:03:00 -
[25]
Edited by: Dark Shikari on 26/06/2006 16:04:46
Originally by: Wrangler
Originally by: Elissen GM Grimmi,
When reading the initial post I was very surprised and somewhat upset. I am the author of a 3rd party tool (see signature). The wording used implies that *all* 3rd party tools are illegal and not to be trusted, while in my experience the availability of (almost) all 3rd party tools adds a great value to the gaming experience. The, legit tools made by honest people with a heart for the community, are widely used by the community. Shoving them all under the same banner and call them illegal is, in my opinion, very bad.
However, in your post you define a 3rd party tool as what I call a mod or modification or a tool that most likely will advertise in gaining a (unfair) advantage over other players. These are indeed forbidden by the EULA.
Please, don't throw all 3rd party tools on the same calling name as illegal mods. All the authors of legit 3rd party tools invest a great deal of time and money (hosting costs anybody) and most of them are freely available for the community so they have a better gaming experience without the tools modifying or attaching to or reading out the official game client.
- Elissen Author of the 3rd party tools Jumpplanner and Jumprange
The news item was modified to reflect what kind of 3rd party tools we're refering to. 
Wrangilydooly 4tw 
--Proud member of the [23]--
-WTB Platinum Technite, WTS Nanotransistors, Heavy Electron II, 100mn AB II- |

GM Grimmi
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Posted - 2006.06.26 16:11:00 -
[26]
Hi all, I'm sorry for the wording of that news item. This has now been fixed to state which kind of 3rd party programs we mean. Regarding this particular issue, the program in question was advertised as doubling the ISK in the players wallet. If someone installs such a program and then has all his/her ISK items stolen as a direct result they can expect little sympathy from us.
GM Grimmi
Senior Game Master
EVE CSS |

Xendie
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Posted - 2006.06.26 16:16:00 -
[27]
Originally by: GM Grimmi Hi all, I'm sorry for the wording of that news item. This has now been fixed to state which kind of 3rd party programs we mean. Regarding this particular issue, the program in question was advertised as doubling the ISK in the players wallet. If someone installs such a program and then has all his/her ISK items stolen as a direct result they can expect little sympathy from us.
well if they download a program to try and double their isk that way they do deserve to get robbed of all their isk tbh.
Originally by: F'nog This would be great, because lag is not at all a problem currently.
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Dark Shikari
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Posted - 2006.06.26 16:18:00 -
[28]
Originally by: GM Grimmi Hi all, I'm sorry for the wording of that news item. This has now been fixed to state which kind of 3rd party programs we mean. Regarding this particular issue, the program in question was advertised as doubling the ISK in the players wallet. If someone installs such a program and then has all his/her ISK items stolen as a direct result they can expect little sympathy from us.
      
Double your ISK!
Wanna buy a bridge?    
I mean come on you've got to be a complete moron to fall for that one.
--Proud member of the [23]--
-WTB Platinum Technite, WTS Nanotransistors, Heavy Electron II, 100mn AB II- |

Andrue
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Posted - 2006.06.26 16:23:00 -
[29]
Originally by: Dark Shikari Well QuickFit doesn't require you to enter any personal information, and if it was a trojan, it would show up on virus scanners.
Only if the scanner's author knew about it or the (not particularly reliable) heuristics picked it up.
Any kind of scanning software can only look for things it knows or things that look quite a lot like something that might be bad.
Given that Eve is a minority interest it is entirely possible that an Eve specific trojan could fail to be on a hit list and if it doesn't act like a typical trojan then it just won't be picked up.
Part of living a safe online life is realising that AV scanners and firewalls have their limitations. -- (Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
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Wrangler

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Posted - 2006.06.26 16:25:00 -
[30]
Originally by: Dark Shikari Wanna buy a bridge?    
I have the eiffel tower for sale here somewhere if you want it... 
Wrangler Assistant Community Manager EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions |
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